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StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based organizations.
From creators to consultants, educators to global brands - over 10,000 choose HeySummit as their trusted platform for extraordinary events.
The features I like best about StarChapter are: ease of administration, swiftness of launch, good value for your money. It's great for smaller associations.
Email deliverability is very bad. Email formatting is difficult to use versus Constant Contact.
The platform is great to use and the setup was fantastic. The team is always there to help with questions.
The options for website customization are quite limited, and the design options are very basic. Some functions also do not work well which can be aggravating.
Customer service is pretty helpful. There is still room for growth for them and I hope they will add features in the future.
I have a long list of complaints about this platform.
It was affordable, easy to use, the initial set-up was simple (StarChapter is a HUGE help and does a great deal of the work), and we've found their support team to be very responsive and helpful.
I didn't find anything that is missing from this software.
This is wonderful software to easily and quickly set up online summits. It gives options to have preregistration, notifications, etc. it is great to have everything all in one.
Dependency on an external webinar engine was a weakness as the engine I had to use was LiveWebinar and there were integration problems with this.
The attendees were happy with the quality of the events, and I received a lot of positive feedback.
I needed to run a virtual summit and although HeySummit is no a simple tool it made this possible. I don't think running a virtual summit is simple though.
I use Heysummit for hosting my online webinars. I have the professional plan and I'm really happy with all these amazing features it provides.
Some of the email templates have frozen items that just don't apply to our event. Also, can't send any custom emails, no matter how simple.
It has been a great experience working with HeySummit team, fantastic support.
I really can't find something that I don't like about Heysummit right now. It does what it says and it's very user-friendly.
Mary G.: Hi, my name's Mary, I am a director of social media. And I am giving a two star rating for StarChapter today. For more ratings, see below. So I use StarChapter right now for email messaging to our members and to manage our chapter website as well. And we also use it a little bit for managing event registration as well. So the one really nice thing about StarChapter is having everything all in one place. There's one centralized source to have all of your membership, marketing, communications, website, everything at the touch of a finger. The pain points that I'm finding with star chapter is primarily related to ease of use. The system is not intuitive and not designed with the user in mind. There's a lot of training that needs to happen for anyone using the system that's a newbie. And my other pain point is it's not very customizable, especially for email marketing. It does not have any of the drag and drop features. It doesn't have any of the cool tech to make an email really splash or really look cool to the end receiver. It's very basic and just not, I guess, not as elevated as I would like to see.
Peter W.: Hey. I'm Peter and I'm a principal solutions architect who works with customers and partners to understand, enable and acquisition technology. And I give HeySummit a score of five out of five. So before using HeySummit, I was using other webinar platforms that didn't have the same degree of capability to run a summit event. So I was using Zoom or LiveWebinar, other tools like that. And HeySummit made a massive difference to help me run live events and recorded events for my customers and my partners for minimal effort and energy and confusion for me and for them. Why did I choose HeySummit over all of the other options out there? Well I actually am a fan of supporting new developing platforms and through one of the programs that I'm involved in, I came across HeySummit. It wasn't something I had searched for, but the answer was glaringly there in front of me. So I joined HeySummit and since then have enjoyed the benefits and the value of using that platform compared to what I was trying before. To start with, I had to learn to rethink what a summit was and how to run it because I hadn't had a platform like HeySummit to deliver that. So initially I found it a little bit confusing only because I didn't understand how it worked and what could be achieved. But welcome to technology. That's frequently the case, right? And humans, we need to understand, relearn and reenable ourselves. And once I had some basic understanding of HeySummit, I was flying around and it made delivering my summit so much easier. Just some ideas for you if you are starting to use HeySummit or thinking about using HeySummit. Make sure you choose a good engine to sit behind it that is able to do multiple sessions. I chose LiveWebinar, which is a good platform to use with HeySummit. My challenge came with LiveWebinar becoming unable to back to book sessions. So the LiveWebinar platform meant I had to put delays between my sessions. So I'd suggest that whatever webinar engine you choose, make sure if you want to go back to back sessions, you have more than one live webinar session you can run at that time. It's a bit of a gotcha. It just created some agenda timetable hassles for my attendees. They never knew, but it would've made my life a whole lot easier.
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