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GymFlow vs StarChapter: Which is a better fit?

Updated on August 4th, 2024
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Summary
Key features rated by users
Features selected based on 4,932 reviews from Membership Management users.
% Fit
Not enough reviews
Feature ratings
Member Database
4.7
Payment Processing
4.9
Credit Card Processing
4.5
Registration Management
4.7
Electronic Payments
5.0
% Fit
Feature ratings
Member Database
3.9
Payment Processing
4.0
Credit Card Processing
3.8
Registration Management
3.9
Electronic Payments
3.8
User satisfaction
4.9
User reviews14
Ease of use
4.8
Functionality
4.6
Value for money
4.9
Customer support
4.9
4.2
User reviews634
Ease of use
3.7
Functionality
3.8
Value for money
4.1
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Modern gyms, fitness studios and other health clubs looking to find a seamless way to make their business operations, sales, marketing and customer experience flow like never before.

StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based organizations.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-d39579f1-904c-48a0-4ad1-08da32e14052
Mary G
Director of Education
2.0

Mary G.: Hi, my name's Mary, I am a director of social media. And I am giving a two star rating for StarChapter today. For more ratings, see below. So I use StarChapter right now for email messaging to our members and to manage our chapter website as well. And we also use it a little bit for managing event registration as well. So the one really nice thing about StarChapter is having everything all in one place. There's one centralized source to have all of your membership, marketing, communications, website, everything at the touch of a finger. The pain points that I'm finding with star chapter is primarily related to ease of use. The system is not intuitive and not designed with the user in mind. There's a lot of training that needs to happen for anyone using the system that's a newbie. And my other pain point is it's not very customizable, especially for email marketing. It does not have any of the drag and drop features. It doesn't have any of the cool tech to make an email really splash or really look cool to the end receiver. It's very basic and just not, I guess, not as elevated as I would like to see.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

GymFlow

Top Features
34/41
  • Committee Management
  • Communication Management
  • Customizable Forms
  • Membership Signup
  • Promotions Management
  • Resource Scheduling
  • Surveys & Feedback
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Credit Card Processing
  • Customizable Branding
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Invoice Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Renewals
  • Member Types
  • Mobile App
  • Payment Processing
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Search/Filter
  • Self Service Portal
  • Third-Party Integrations
  • Wait List Management
  • Website Management
See All features
Hide Membership Management Software Features -

StarChapter

30/41
Show Membership Management Software Features +
GymFlow
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
StarChapter
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GymFlow
  • By Gym Flow
  • Located in United Kingdom
  • Founded in 2019
StarChapter
  • By Star Chapter
  • Located in United States
  • Founded in 2008
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