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Modern gyms, fitness studios and other health clubs looking to find a seamless way to make their business operations, sales, marketing and customer experience flow like never before.
StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based organizations.
The biggest compliment you can give GymFlow is that everything has been made simple with the user feeling at complete ease navigating through the platform.
I trouble shot this product months before the opening of the gym.
I don’t need to look for nothing else when i’m on this app helps me accomplish what i need when i need easy to use and integrate i see a big future for this Team.
There are other products that have more features because they’ve existed longer - but I have no doubt Gymflow will catch up to them.
I have worked in the fitness industry for over 15 years & used countless systems but so far, I have had the best overall experience with GymFlow.
There are features that are missing (but this is due to the early stage of release). Everything that I think is needed is already in the pipeline.
GymFlow is the complete opposite. It is super simple to use, the reporting is really easy to generate and understand, and it's freed up a lot of time to spend elsewhere in the business.
We've only been using the software for a short period of time, so I'm yet to determine much I don't like about the software.
The features I like best about StarChapter are: ease of administration, swiftness of launch, good value for your money. It's great for smaller associations.
Email deliverability is very bad. Email formatting is difficult to use versus Constant Contact.
The platform is great to use and the setup was fantastic. The team is always there to help with questions.
The options for website customization are quite limited, and the design options are very basic. Some functions also do not work well which can be aggravating.
Customer service is pretty helpful. There is still room for growth for them and I hope they will add features in the future.
I have a long list of complaints about this platform.
It was affordable, easy to use, the initial set-up was simple (StarChapter is a HUGE help and does a great deal of the work), and we've found their support team to be very responsive and helpful.
I didn't find anything that is missing from this software.
Mary G.: Hi, my name's Mary, I am a director of social media. And I am giving a two star rating for StarChapter today. For more ratings, see below. So I use StarChapter right now for email messaging to our members and to manage our chapter website as well. And we also use it a little bit for managing event registration as well. So the one really nice thing about StarChapter is having everything all in one place. There's one centralized source to have all of your membership, marketing, communications, website, everything at the touch of a finger. The pain points that I'm finding with star chapter is primarily related to ease of use. The system is not intuitive and not designed with the user in mind. There's a lot of training that needs to happen for anyone using the system that's a newbie. And my other pain point is it's not very customizable, especially for email marketing. It does not have any of the drag and drop features. It doesn't have any of the cool tech to make an email really splash or really look cool to the end receiver. It's very basic and just not, I guess, not as elevated as I would like to see.
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GymFlow
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