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StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based organizations.
Organise Fully Virtual or Hybrid events like Exhibitions, Trade shows, Roads shows, Conferences, B2B Trade events, Career Fairs, Property Fairs, B2C Expos, Onboarding Fairs, Community Events etc.
The features I like best about StarChapter are: ease of administration, swiftness of launch, good value for your money. It's great for smaller associations.
Email deliverability is very bad. Email formatting is difficult to use versus Constant Contact.
The platform is great to use and the setup was fantastic. The team is always there to help with questions.
The options for website customization are quite limited, and the design options are very basic. Some functions also do not work well which can be aggravating.
Customer service is pretty helpful. There is still room for growth for them and I hope they will add features in the future.
I have a long list of complaints about this platform.
It was affordable, easy to use, the initial set-up was simple (StarChapter is a HUGE help and does a great deal of the work), and we've found their support team to be very responsive and helpful.
I didn't find anything that is missing from this software.
Would like to highlight the Functionality and Features of Virtualive as they made my event stand out. The Business card exchange and audience engagement was brilliant.
A bit shaky start - maybe because I use Microsoft Edge.
Very good image and sound quality - The way a combination was made between an Online Conference and a ‘Virtual Trade Fair.
Difficult to use at first especially uploading video link from YouTube.
I completely relied on them and it was worth the toss. Extremely pleased and content.
But personnel is very skillful & knowledgeable in handling the issue. The lounge room, I hesitated to take a seat because I don't know who were in there.
The cherry on the cake is that the platform offers deatiled tracking and analytics. Its is basically an all in one solution which is hassle free and realistic Great work Guys.
Not able to detect slow internet connection and upgrade the bandwidth automatically. Not sure if this can be done.
Mary G.: Hi, my name's Mary, I am a director of social media. And I am giving a two star rating for StarChapter today. For more ratings, see below. So I use StarChapter right now for email messaging to our members and to manage our chapter website as well. And we also use it a little bit for managing event registration as well. So the one really nice thing about StarChapter is having everything all in one place. There's one centralized source to have all of your membership, marketing, communications, website, everything at the touch of a finger. The pain points that I'm finding with star chapter is primarily related to ease of use. The system is not intuitive and not designed with the user in mind. There's a lot of training that needs to happen for anyone using the system that's a newbie. And my other pain point is it's not very customizable, especially for email marketing. It does not have any of the drag and drop features. It doesn't have any of the cool tech to make an email really splash or really look cool to the end receiver. It's very basic and just not, I guess, not as elevated as I would like to see.
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StarChapter
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