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StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based organizations.
KonfHub is suitable for conference organizers, developer community events, event management companies, corporate events & conferences for in-person, hybrid and online events.
The features I like best about StarChapter are: ease of administration, swiftness of launch, good value for your money. It's great for smaller associations.
Email deliverability is very bad. Email formatting is difficult to use versus Constant Contact.
The platform is great to use and the setup was fantastic. The team is always there to help with questions.
The options for website customization are quite limited, and the design options are very basic. Some functions also do not work well which can be aggravating.
Customer service is pretty helpful. There is still room for growth for them and I hope they will add features in the future.
I have a long list of complaints about this platform.
It was affordable, easy to use, the initial set-up was simple (StarChapter is a HUGE help and does a great deal of the work), and we've found their support team to be very responsive and helpful.
I didn't find anything that is missing from this software.
It's great for getting your customers registered and manage those registrations for your upcoming events. Very helpful for running promotions cost effectively.
Sometimes it's lagging or what that pop-ups are getting while answering and missing the question.
My experience with this platform is very wonderful. Because It is very user friendly and secure platform.
Lack of customizatione users have complained about the quality of KonfHub's customer support.
Easy for us to create ticket free as well paid using this great platform. It helps a lot in employee engagement.I always love this platform.
There are lags resulting in sometimes missing the question. Though these are less it can be reduced to increase user experience.
Customer support is very good and supportive. Recommended tool from my side for all small and large companies.
We couldn't easily paste content from other sources in the email templates and all.
Mary G.: Hi, my name's Mary, I am a director of social media. And I am giving a two star rating for StarChapter today. For more ratings, see below. So I use StarChapter right now for email messaging to our members and to manage our chapter website as well. And we also use it a little bit for managing event registration as well. So the one really nice thing about StarChapter is having everything all in one place. There's one centralized source to have all of your membership, marketing, communications, website, everything at the touch of a finger. The pain points that I'm finding with star chapter is primarily related to ease of use. The system is not intuitive and not designed with the user in mind. There's a lot of training that needs to happen for anyone using the system that's a newbie. And my other pain point is it's not very customizable, especially for email marketing. It does not have any of the drag and drop features. It doesn't have any of the cool tech to make an email really splash or really look cool to the end receiver. It's very basic and just not, I guess, not as elevated as I would like to see.
Prioritize real-user-identified key features according to your needs to find your best fit.
StarChapter
KonfHub
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