# Compare StarChapter vs WildApricot 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare StarChapter and WildApricot based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/57588-76116/StarChapter-vs-WildApricot

---

# StarChapter vs WildApricot Features and Cost Comparison

Last updated May 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

StarChapterWildApricot2/4 selected

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)[4.4 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

[## StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting Price

$119.00/month

Value-for-Money

4.1

Functionality

3.8

Ease of Use

3.7

Customer Service

4.3

Reviews Sentiment

Based on [645 reviews](#user-reviews)

Positive

517

Neutral

97

Negative

31

[## WildApricot](https://www.capterra.com/p/76116/WildApricot/)[4.4 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting Price

$63.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.2

Customer Service

4.4

Reviews Sentiment

Based on [555 reviews](#user-reviews)

Positive

500

Neutral

28

Negative

27

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## Summary

* * *

Key features rated by users

Features selected based on 6,065 reviews from membership management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Member Database

3.9

Payment Processing

4.0

Credit Card Processing

3.9

Electronic Payments

3.8

Registration Management

3.9

72%Fit

High performer

Feature ratings

Member Database

4.3

Payment Processing

3.6

Credit Card Processing

2.8

Electronic Payments

3.2

Registration Management

4.1

User satisfaction

User satisfaction

4.2

User reviews[645](https://www.capterra.com/p/57588/StarChapter/reviews/)

Ease of use

3.7

Functionality

3.8

Value for money

4.1

Customer support

4.3

User satisfaction

4.4

User reviews[555](https://www.capterra.com/p/76116/WildApricot/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$119Per User, Per Month

-   Free version
-   Free trial

Price starts from

$63Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

StarChapter is used by association chapters, board volunteers, chapter administrators, staff members, and chapter relations professionals.

Best for

WildApricot is an affordable cloud-based solution for small associations, non-profits, state and local chapter organizations. Manage membership, website, events and more all in one place.

## User reviews

Pros & cons

SJ

Susan J.

Graphics and Admin

> "It makes managing events, dealing with registration and tracking attendance a breeze."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105)

BM

Brandon M.

Vice President

> "We have not had some of the functionality that other competitors provide; batch membership dues processing/payment, integration with..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009)

BM

Brandon M.

Vice President

> "It is a great BASIC service for organizations that do not need more than basic functionality and features and do not have a web..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009)

RL

Randall L.

Treasurer and Electronic Communications Chair

> "The amounts deposited to my bank do not match what star chapter reports to me."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870)

Jacoby G.

Chapter President

> "StarChapter also allows us to setup email templates that are automatically sent to new or lapsed members which eliminates the need..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

RL

Randall L.

Treasurer and Electronic Communications Chair

> "It does some things well but costs way too much for the service and does not continue developing and fixing issues."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870)

ST

Scott T.

Project Manager

> "Quick response on tickets, core functions work well, and the summary site dashboard"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6809046)

TC

Tetyana C.

Treasurer

> "There are very limited options, payment processing is expensive, reporting is static, and it can't be modified a lot."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835)

TB

TIMOTHY B.

Partner

> "Event setup, management, and rsvp tracking are all pretty seamless."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399700)

BE

Betty E.

Administrator

> "When putting in descriptions and the body of the email there are too many codes that get put into the format. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382572)

MO

Michele O.

President

> "The learning curve aside, StarChapter proves valuable in allowing us to promote our programs through one system. Although there's..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

JA

Juliana A.

Executive Director

> "You have to submit a ticket and wait 24 hours for someone to contact you to tell you they don't understand your ticket or to give..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

LH

Lindie H.

COO

> "It does take support 2-3 days to reply to a non-urgent request but they have always been very helpful once they respond or we have a..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779257)

RH

Robin H.

Executive Director

> "Making changes to the website can be more complex than necessary and support is slow."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786101)

TC

Tetyana C.

Treasurer

> "There are a lot of support materials and videos, and the knowledge is intuitive and can be learned and applied easily."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835)

AW

Andrea W.

Treasurer

> "The captcha function for registration is buggy - if registering from inside my corporate VPN, it gets into a loop and I "fail" every..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

BC

Becky C.

Executive Director

> "It has been the best program I have used and I have worked with three different programs over the last few years as I manage..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6374210)

SJ

Susan J.

Graphics and Admin

> "Changes can be frustrating without knowledge of coding."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105)

BK

Brock K.

State President

> "Also being able to see how many visitors and page clicks we have has been cool as well."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6780279)

JG

Joel G.

Territory Sales Manager

> "I'm a volunteer on a local chapter, I don't have time to sit at my computer waiting for a call back. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382147)

SL

Sheila L.

President

> "We like the fact that automated membership tasks help save the treasurer time."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922)

DW

Dan W.

Executive Director

> "Even as a neophyte, there are aspects of the site that I have suggested be improved, yet no action is taken."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6757899)

DS

DAVID S.

Chef

> "The knowledge of the support staff is always great. When we set up meetings with them their communication is thorough as well as..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6811313)

AW

Andrea W.

Treasurer

> "Use of starchapter's payment processor is required, and quite costly if your organization does not regularly collect funds through..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

JA

Juliana A.

Executive Director

> "sensitive content hidden\] did a nice job onboarding me to StarChapter, but then I was left to the 24 hour response tickets."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

JG

Jan G.

Garden Club

> "Occasionally we had trouble understanding instructions given in Knowledge Base."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425)

JG

Jan G.

Garden Club

> "Problems have been worked out and now receive complements on how easy the site is to navigate."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425)

LM

Leigh M.

Deputy Executive Director

> "So if there is a pressing question or issue you need addressed, know it isn't going to be resolved that day."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399618)

KC

Karen C.

Vice President

> "I also love the ease of board transition and how it will update the website automatically."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122)

BP

Bill P.

President

> "The platform is rather clunky and dated and does not make for an easy management for volunteers who manage the site as well as the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4942039)

FD

Forrest D.

Webmaster

> "We went with StarChapter because it integrates website, membership management and email into one system."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589)

Jacoby G.

Chapter President

> "Some of the functions and website design aren't as intuitive as we would have liked and has required additional training for the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

MW

Michael W.

Board Member

> "The website is very professional and helps get members engaged."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382155)

JA

Juliana A.

Executive Director

> "The biggest con is that there is no immediate help available."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

KC

Karen C.

Vice President

> "The membership maintenance is my favorite part. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122)

PS

Peter S.

President

> "Not easy for a non-technical person to master all the features, and we had to jump\[p way up in member capacity/pricing when we..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4949191)

MM

Melody M.

VP of Business Development

> "Excellent, it is easy to navigate, make changes and updates in which allows our Chapter to keep our members and those associated..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6059996)

DV

David V.

Project Engineer

> "Creating and managing pages can be difficult and the content customization seems to crash frequently."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365)

Stephanie J.

System Administrator

> "It has significantly improved our chapter's efficiency in managing memberships, events, and communications."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6035679)

CM

Connie M.

Chapter administrator

> "It’s very cumbersome and I don’t feel it’s user-friendly at all."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382193)

EA

Emely A.

Chapter Administrator

> "The customer service truly stands out."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786104)

SL

Sheila L.

President

> "The back end is not at all intuitive."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922)

KA

Kelley A.

Chief Operating Officer

> "StarChapter is inexpensive, and you get what you pay for."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786366)

TS

Tom S.

President

> "We'd love to have a student member category so students can sign up at a student rate, and right now we can't do that."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227208)

AB

Anne B.

Administrative Assistant

> "I can do a lot on my own and it is so easy to reach out for help."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779641)

AW

Andrea W.

Treasurer

> "The site is difficult to customize, not allowing for an easy method of previewing changes."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

Jacoby G.

Chapter President

> "Starchapter has saved our organization a lot of money by reducing the subscriptions we had into one program."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

TS

Tammy S.

President

> "The cost for our small non-profit just went up in 2024 and we are not happy about that because there wasn't any added features..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227635)

KS

Kish S.

System Project Director

> "This website design company is awesome."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779394)

JA

Juliana A.

Executive Director

> "Then, the actual issue never gets solved."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

DV

David V.

Project Engineer

> "StarChapter makes it easy to schedule events and email reminders about the events."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365)

RH

Roxane H.

Executive Director

> "The newsletter is adequate by not fantastic and I wish there was a way to email beyond our members/non members list occasionally."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253)

Ashley N. S.

Senior Marketing Manager

> "I appreciate the services offered, but what really stands out to me with StarChapter is the outstanding customer service. If I have..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6046889)

MO

Michele O.

President

> "Making changes is extremely difficult and there aren't any design/template options."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

JS

Jessica S.

Membership Director

> "The member roster and event management are useful for our Chapter."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060233)

JS

Jon S.

Director of Corporate Insurance

> "They were so late in approving our account that we had to forgo the online collection in our November 2022 luncheon and dip into..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398)

DK

Debbie K.

Committee MemberPast President

> "It works well for small organizations with a small staff."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6065557)

JS

Jon S.

Director of Corporate Insurance

> "Little follow-up, unclear directions, reliance on written tutorials rather than a live body to help us through the process, email..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398)

CM

Candice M.

Association Executive

> "Entering meeting details is a breeze and downloading related reports."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6239247)

AM

Angie M.

President Elect

> "There is no way to send a link that you get from a separate company. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227099)

TH

Tim H.

President

> "I have really liked the ease of use and great support"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382500)

SM

Shelli M.

President

> "Unfortunately it takes a lot of time to make changes to the website; processing orders into QB; overall, just too cumbersome and..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606493)

JG

John G.

Treasurer

> "Great company to work with and very helpful staff."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399678)

DS

Denice S.

Administrative Assistant

> "A lot of my members have problems making credit card payments."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6105067)

DM

Douglas M.

Treasurer

> "Expensive, but fine overall. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6374415)

MO

Michele O.

President

> "Additionally making editing pages is extremely slow and time consuming."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

PCB

Pastor Cynthia B.

President & Executive Director

> "What I like most is the essential functionality of creating member profiles, database, events and announcements."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4592480)

CS

Christine S.

Owner

> "The KnowledgeBase has been of little value and tech support is only available via email."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4921629)

DG

Dora G.

President

> "I like that we have most of what we need for our chapter to function, event registration, membership, and payment system."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___3724480)

JT

Julie T.

Catering Sales Manager

> "It keeps all of our members and non-members in one place, but it's really tough to build a decent looking event invitation with..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606707)

FD

Forrest D.

Webmaster

> "There's an extensive knowledgebase for help and StarChapter support department is very responsive."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589)

PZ

Pamela Z.

Board President

> "rocky... no immediate user assistance...have to email and wait for a return... not convenient ."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227153)

VR

Verified Reviewer

Media and Communications Chair

> "The platform has good features and customizability."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060295)

AC

Ana C.

Executive Director

> "There is limited customization after a certain point. If the field hasn't already been created then in some cases you cannot..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255809)

RH

Roxane H.

Executive Director

> "The customer service usually responds with help in a day or two."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253)

SB

Scott B.

Treasurer & Web/Social Media Committee

> "E-mail communications are good; however, e-mail address flagging and rectifying is AWFUL, and we strongly disagree with..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4237745)

LL

Lorraine L.

President, SMPS SeLA

> "It is a cumbersome platform. But I do like having access to our historical data, as our board/admins change each year."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4593733)

DR

Dora R.

Director of Sales

> "Somtimes it gets stuck and won’t reboot"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6037135)

RJ

Rich J.

Administrator

> "The website generally looks good and membership management is fairly seamless."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053476)

DS

Donna S.

Association Executive

> "No compatible with QuickBooksLimiting email programCS often takes too long to respond and they frequently refer you back to the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4592445)

[View Reviews](https://www.capterra.com/p/57588/StarChapter/reviews/)

CL

Cynthia L.

Director

> "Great membership and event management features include customizable membership and registration forms, a helpful..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6461821)

CL

Cynthia L.

Director

> "The main limitation of WildApricot for our organization is the inability for a individual to hold more than one..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6461821)

DY

Deborah Y.

Deborah Yohn MA BSN RN CEO

> "It allows me to have a secure place to make tickets to a class I teach for injury prevention."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6532343)

DH

Dorris H.

Webmaster

> "Since purchased by Personify, the support is HORRIBLE and lends itself only to electronic communications. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#SoftwareAdvice___6814051)

SS

Sam S.

Director of The Law Enforcement Advisory Panel

> "Because it continues to update/upgrade at no additional charge and add new features and trouble shoot problems..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6530713)

RC

Rebecca C.

Web Liason

> "I also get confused then, when I see all of the numbers in the system - who is a member and who do we just have their..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6517235)

DH

Dorris H.

Webmaster

> "I liked Wild Apricot when it was run by Wild Apricot and someone would assist with a problem. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#SoftwareAdvice___6814051)

Kurt U.

CMO

> "That the onboarding and support reps do not having training on how to set up WA with an existing wordpress website."

[See full review](https://www.capterra.com/p/76116/WildApricot/#GetApp___6632456)

RP

Robin P.

President

> "The features of WA allowed us to keep the club running smoothly during the pandemic. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6536282)

RP

Robin P.

President

> "For example, we have a carpool page on the website but unable to see it on the app."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6536282)

CL

Cynthia L.

Director

> "The platform functions extremely well and handles a very large volume of transactions without difficulty. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6461821)

FO

Frances O.

Membership Manager

> "I just can't accept that there is no way for your company to offer support personel for training or trouble shooting."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6539682)

RC

Rebecca C.

Web Liason

> "For our organization, Oregon Potters Association, it has helped to solve a number of our problems."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6517235)

BB

Bill B.

Director

> "This puts the system at risk of unintended damage."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6540995)

SW

Stephanie W.

Senior Manager

> "I love WildApricot and highly encourage businesses to consider as a viable website product!"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6553191)

WB

Walt B.

Webmaster

> "Development ground to a halt, technical support has been cut back to chat and email during working hours only, and..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4815273)

Edward K.

App Integrations Specialist

> "It would be a solid choice for an organisation that is willing to fully adopt the "Wild Apricot way", i.e. working in..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6053077)

WB

Walt B.

Webmaster

> "System is inflexible in a number of areas, particularly with event management."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4815273)

SM

Sudip M.

Research professor

> "Through its user-friendly interface and its comprehensive array of features, it has allowed us to easily manage..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4615424)

MM

Mike M.

Treasurer

> "I got an email that the support call was cancelled because the group's admin should handle the issue. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6093305)

SW

Stephanie W.

Senior Manager

> "I was in charge of the migration to WildApricot and it was a breeze"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6553191)

SP

Skip P.

Admin

> "There has been zero product improvement, in spite of multiple large price increases."

[See full review](https://www.capterra.com/p/76116/WildApricot/#SoftwareAdvice___4882284)

CL

Cynthia L.

Director

> "WildApricot is expensive but delivers excellent value."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6461821)

CR

Claire R.

Director

> "Does not have advanced social media intergrations."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6221304)

SM

Sudip M.

Research professor

> "The software was also very customizable, allowing me to make changes to the look and feel of my online presence..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4615424)

DC

Duane C.

CEO

> "I am locked out of our web site and WA does nopt answer."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6006849)

CR

Claire R.

Director

> "There is a mobile app and supports mobile payments."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6221304)

WB

Walt B.

Webmaster

> "Reports are few and not useful."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4815273)

KN

Kristen N.

Coordinator

> "Great and easy software to use."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6386244)

MM

Mike M.

Treasurer

> "Then why offer to support and waste my time. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6093305)

LB

Logan B.

Vice President of Strategic Development

> "It is affordable and can do some things other platforms can't at the same price point."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4985400)

DC

Duane C.

CEO

> "no customer service."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6006849)

AI

Aleksandra I.

Operations Manager

> "Great for membership management."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4943263)

TS

Tonya S.

Executive Director

> "Web page builder is not intuitive, lack of new features, poor customer service, no response to any of the..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2863583)

WB

Walt B.

Webmaster

> "It was relatively easy to move over our existing member data base and website."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4815273)

SM

Sudip M.

Research professor

> "For example, the software is somewhat difficult to use and navigate, with a lot of confusing options and settings."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4615424)

MT

Marek T.

CEO

> "The event management module was comprehensive and made organizing and tracking events a breeze."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4790890)

AI

Aleksandra I.

Operations Manager

> "Customer support needs help."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4943263)

NG

Nena G.

Editor Digital Publications

> "We have used the platform for multiple associations in the past and from day one to now, it is the best solution out..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___3157210)

TS

Tonya S.

Executive Director

> "They focus all their time on creating content to tell me how to run my organization as opposed to improving their..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2863583)

MT

Marek T.

CEO

> "The event management features were robust and simplified the planning and execution of events."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4790890)

VR

Verified Reviewer

Secretary

> "Overall the system is unintuitive and difficult to use."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4661833)

Arsharip T.

Principal

> "Even people with no computer know-how can easily used this app."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6291870)

JF

Jodi F.

CEO

> "Not being able to add an image within content (you actually have to build out different layouts just to accompany a..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2525488)

WB

Walt B.

Webmaster

> "Once there was a stream of new features and improvements."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4815273)

MH

Michael H.

Board Member and Secretary

> "Price rise in 2022 is not commensurate with the level of improvements and the lack of support from human beings"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___3137562)

MT

Marek T.

CEO

> "Additionally, the integrated email marketing and communication tools were effective in engaging with members."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4790890)

PW

Pat W.

Treasurer

> "I have spent almost every day in some sort of chat session with the support staff, and you cannot interact with the..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2529026)

PK

Patrick K.

Digital Media Officer

> "Member management and communications is good."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___5066020)

LCH

Lindsay Cain H.

Exec director

> "Set up was frustrating …and use is fantastic"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4329207)

CP

Cynthia P.

Executive Director

> "I like the fact that the software includes a membership area and an event area."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4439632)

TS

Tonya S.

Executive Director

> "They have never made ANY upgrades to the software that are noticeable to the users in the four years we have used the..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2863583)

PC

Peter C.

President and CEO

> "We migrated over 14 different nonprofit organizations to Wild Apricot based on ease of use and a fully integrated..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___3135702)

SH

Sean H.

Vice President

> "A recent forced change of payment systems resulted in our members' automatic subscriptions being canceled without..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2599400)

LB

Logan B.

Vice President of Strategic Development

> "It was easy to use and did everything the client needed at a great price point."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4985400)

DR

David R.

webmaster

> "Also being Canadian, they have different holidays which is frustrating. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2901060)

WB

Walt B.

Webmaster

> "Fairly easy to use."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4815273)

PS

Patricia S.

President

> "the members mobile app is lacking in key feautures like a chat and push notifications"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2387379)

AI

Aleksandra I.

Operations Manager

> "Simple and easy to use."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4943263)

CL

Chris L.

Pastor of Membership Services and Operations

> "It has errored out a number of times and there was no intuitive alert to let us know we were missing out on..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2392114)

Martin M.

Chief Content Officer

> "The solution includes basic eCommerce and the ability to build a website with the Wild Apricot CMS - you can also..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2450575)

Anita G.

Manager, Division Operations

> "The ability to not have on-line forms to complete and having to use a pdf download instead"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2387676)

AS

Andrena S.

President

> "We run a faith-based organization for women entrepreneurs, and Wild Apricot provides many of the features we need for..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2705853)

GR

GARY R.

Web Administrator

> "Their processing fees are higher than what we are paying with a very large merchant provider, so we don't want to..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2386794)

GK

Gene K.

Education Chair

> "Wild Apricot allows us to schedule classes, have members enroll in activities, and hosts our web site simply."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2525741)

TS

Tonya S.

Executive Director

> "No feature improvements but they are raising their prices!"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2863583)

GR

GARY R.

Web Administrator

> "We are the oldest ski club in the USA, and run hundreds of events each year, including over 20 high-dollar flight..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2386794)

PW

Pat W.

Treasurer

> "There were several member files that had the wrong renewal date but we couldn't change them manually. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2529026)

KW

Kevin W.

Web Developer/Technical Support

> "Overall it is a pretty simple and decent tool for website building, emailing and online event posting."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2382083)

Melissa M.

Executive Director

> "There is also not an email report to run that will search for possible duplicates in the system."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2672244)

Martin M.

Chief Content Officer

> "WildApricot is an excellent solution for managing association memberships and websites."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2450575)

TC

Trisha C.

President

> "Half of the iFrames never worked, and it slowed our website down significantly."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2631455)

Martin M.

Chief Content Officer

> "Easy of use, ability to customize the member database easily and the integrated content management system for a..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2450575)

DK

Dominic K.

Communication Director

> "Can't embed videos in emails."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2286152)

BC

Bobbi C.

Membership and Communications Coordinator

> "There are also great video tools for implementation and getting started."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2280083)

KK

Kaye K.

Bookkeeper

> "I am not notified each time a payment is received from one of our members. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2530738)

SB

Susan B.

President

> "Online database connected to website makes sending emails easy."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2390281)

SH

Sean H.

Vice President

> "This will likely result in a loss of members and thus income."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2599400)

MM

Marilyn M.

Financial Admin

> "It has steady grown more powerful and they have developed solutions to almost every issue."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2811208)

KW

Kevin W.

Web Developer/Technical Support

> "It seems having no online booking function;"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2382083)

[View Reviews](https://www.capterra.com/p/76116/WildApricot/reviews/)

## User interface

4.20 (645)

4.44 (555)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

StarChapter

30/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/57588/StarChapter/#features)

WildApricot

Top features

37/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/76116/WildApricot/#features)

### Recognition

StarChapter is recognized as a top-rated tool in 2 Capterra Shortlist reports

WildApricot is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

StarChapter

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

WildApricot

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

StarChapter

-   By Star Chapter
-   Located in United States
-   Founded in 2008

WildApricot

-   By Personify
-   Located in United States
-   Founded in 1998

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