# Compare StarChapter vs YourMembership 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare StarChapter and YourMembership based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/57588-76329/StarChapter-vs-YourMembership

---

# StarChapter vs YourMembership Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

StarChapterYourMembership2/4 selected

[StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

[YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.8 (174)](https://www.capterra.com/p/76329/YourMembership/reviews/)

[## StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting Price

$113.00/month

Value-for-Money

4.1

Functionality

3.8

Ease of Use

3.7

Customer Service

4.3

Reviews Sentiment

Based on [645 reviews](#user-reviews)

Positive

517

Neutral

97

Negative

31

[## YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.8 (174)](https://www.capterra.com/p/76329/YourMembership/reviews/)

Starting Price

$3990.00/year

Value-for-Money

4

Functionality

3.7

Ease of Use

3.7

Customer Service

4

Reviews Sentiment

DU

Based on [174 reviews](#user-reviews)

Positive

125

Neutral

27

Negative

22

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,973 reviews from membership management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Feature ratings

Member Database

3.9

Payment Processing

4.0

Credit Card Processing

3.9

Electronic Payments

3.8

Registration Management

3.9

80%Fit

High performer

Feature ratings

Member Database

4.1

Payment Processing

4.2

Credit Card Processing

5.0

Electronic Payments

4.8

Registration Management

4.0

User satisfaction

User satisfaction

4.2

User reviews[645](https://www.capterra.com/p/57588/StarChapter/reviews/)

Ease of use

3.7

Functionality

3.8

Value for money

4.1

Customer support

4.3

User satisfaction

3.8

User reviews[174](https://www.capterra.com/p/76329/YourMembership/reviews/)

Ease of use

3.7

Functionality

3.7

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

$113Per User, Per Month

-   Free version
-   Free trial

Price starts from

$3990Other, Per Year

-   Free version
-   Free trial

Best for

Best for

StarChapter is used by association chapters, board volunteers, chapter administrators, staff members, and chapter relations professionals.

Best for

YM was built for small to mid-sized associations and is used by one in four small staff association professionals across healthcare, legal, trade, and other membership-based organizations.

## User reviews

Pros & cons

SJ

Susan J.

Graphics and Admin

> "It makes managing events, dealing with registration and tracking attendance a breeze."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105)

BM

Brandon M.

Vice President

> "We have not had some of the functionality that other competitors provide; batch membership dues processing/payment, integration..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009)

ST

Scott T.

Project Manager

> "Quick response on tickets, core functions work well, and the summary site dashboard"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6809046)

JA

Juliana A.

Executive Director

> "You have to submit a ticket and wait 24 hours for someone to contact you to tell you they don't understand your ticket or to give..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

LH

Lindie H.

COO

> "It does take support 2-3 days to reply to a non-urgent request but they have always been very helpful once they respond or we have..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779257)

RL

Randall L.

Treasurer and Electronic Communications Chair

> "The amounts deposited to my bank do not match what star chapter reports to me."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870)

BM

Brandon M.

Vice President

> "It is a great BASIC service for organizations that do not need more than basic functionality and features and do not have a web..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009)

RL

Randall L.

Treasurer and Electronic Communications Chair

> "It does some things well but costs way too much for the service and does not continue developing and fixing issues."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870)

BK

Brock K.

State President

> "Also being able to see how many visitors and page clicks we have has been cool as well."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6780279)

TC

Tetyana C.

Treasurer

> "There are very limited options, payment processing is expensive, reporting is static, and it can't be modified a lot."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835)

SL

Sheila L.

President

> "We like the fact that automated membership tasks help save the treasurer time."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922)

BE

Betty E.

Administrator

> "When putting in descriptions and the body of the email there are too many codes that get put into the format. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382572)

Jacoby G.

Chapter President

> "StarChapter also allows us to setup email templates that are automatically sent to new or lapsed members which eliminates the need..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

RH

Robin H.

Executive Director

> "Making changes to the website can be more complex than necessary and support is slow."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786101)

DS

DAVID S.

Chef

> "The knowledge of the support staff is always great. When we set up meetings with them their communication is thorough as well as..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6811313)

DV

David V.

Project Engineer

> "Creating and managing pages can be difficult and the content customization seems to crash frequently."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365)

TB

TIMOTHY B.

Partner

> "Event setup, management, and rsvp tracking are all pretty seamless."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399700)

RH

Roxane H.

Executive Director

> "The newsletter is adequate by not fantastic and I wish there was a way to email beyond our members/non members list occasionally."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253)

MO

Michele O.

President

> "The learning curve aside, StarChapter proves valuable in allowing us to promote our programs through one system. Although there's..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

JG

Jan G.

Garden Club

> "Occasionally we had trouble understanding instructions given in Knowledge Base."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425)

TC

Tetyana C.

Treasurer

> "There are a lot of support materials and videos, and the knowledge is intuitive and can be learned and applied easily."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835)

JA

Juliana A.

Executive Director

> "The biggest con is that there is no immediate help available."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

JA

Juliana A.

Executive Director

> "sensitive content hidden\] did a nice job onboarding me to StarChapter, but then I was left to the 24 hour response tickets."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

AW

Andrea W.

Treasurer

> "The captcha function for registration is buggy - if registering from inside my corporate VPN, it gets into a loop and I "fail"..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

JG

Jan G.

Garden Club

> "Problems have been worked out and now receive complements on how easy the site is to navigate."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425)

SJ

Susan J.

Graphics and Admin

> "Changes can be frustrating without knowledge of coding."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105)

KC

Karen C.

Vice President

> "I also love the ease of board transition and how it will update the website automatically."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122)

JG

Joel G.

Territory Sales Manager

> "I'm a volunteer on a local chapter, I don't have time to sit at my computer waiting for a call back. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382147)

BC

Becky C.

Executive Director

> "It has been the best program I have used and I have worked with three different programs over the last few years as I manage..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6374210)

SL

Sheila L.

President

> "The back end is not at all intuitive."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922)

DV

David V.

Project Engineer

> "StarChapter makes it easy to schedule events and email reminders about the events."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365)

DW

Dan W.

Executive Director

> "Even as a neophyte, there are aspects of the site that I have suggested be improved, yet no action is taken."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6757899)

KC

Karen C.

Vice President

> "The membership maintenance is my favorite part. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122)

JA

Juliana A.

Executive Director

> "Then, the actual issue never gets solved."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067)

EA

Emely A.

Chapter Administrator

> "The customer service truly stands out."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786104)

AW

Andrea W.

Treasurer

> "Use of starchapter's payment processor is required, and quite costly if your organization does not regularly collect funds through..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

CM

Candice M.

Association Executive

> "Entering meeting details is a breeze and downloading related reports."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6239247)

LM

Leigh M.

Deputy Executive Director

> "So if there is a pressing question or issue you need addressed, know it isn't going to be resolved that day."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399618)

KA

Kelley A.

Chief Operating Officer

> "StarChapter is inexpensive, and you get what you pay for."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786366)

BP

Bill P.

President

> "The platform is rather clunky and dated and does not make for an easy management for volunteers who manage the site as well as the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4942039)

AB

Anne B.

Administrative Assistant

> "I can do a lot on my own and it is so easy to reach out for help."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779641)

Jacoby G.

Chapter President

> "Some of the functions and website design aren't as intuitive as we would have liked and has required additional training for the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

KS

Kish S.

System Project Director

> "This website design company is awesome."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779394)

PS

Peter S.

President

> "Not easy for a non-technical person to master all the features, and we had to jump\[p way up in member capacity/pricing when we..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4949191)

FD

Forrest D.

Webmaster

> "We went with StarChapter because it integrates website, membership management and email into one system."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589)

CM

Connie M.

Chapter administrator

> "It’s very cumbersome and I don’t feel it’s user-friendly at all."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382193)

RH

Roxane H.

Executive Director

> "The customer service usually responds with help in a day or two."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253)

TS

Tom S.

President

> "We'd love to have a student member category so students can sign up at a student rate, and right now we can't do that."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227208)

MW

Michael W.

Board Member

> "The website is very professional and helps get members engaged."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382155)

AW

Andrea W.

Treasurer

> "The site is difficult to customize, not allowing for an easy method of previewing changes."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517)

MM

Melody M.

VP of Business Development

> "Excellent, it is easy to navigate, make changes and updates in which allows our Chapter to keep our members and those associated..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6059996)

TS

Tammy S.

President

> "The cost for our small non-profit just went up in 2024 and we are not happy about that because there wasn't any added features..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227635)

RH

Roxane H.

Executive Director

> "The staff was very helpful migrating our old website to StarChapter."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253)

MO

Michele O.

President

> "Making changes is extremely difficult and there aren't any design/template options."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

CM

Candice M.

Association Executive

> "StarChapter is an easy and effective event management system. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6239247)

JS

Jon S.

Director of Corporate Insurance

> "They were so late in approving our account that we had to forgo the online collection in our November 2022 luncheon and dip into..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398)

Stephanie J.

System Administrator

> "It has significantly improved our chapter's efficiency in managing memberships, events, and communications."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6035679)

JS

Jon S.

Director of Corporate Insurance

> "Little follow-up, unclear directions, reliance on written tutorials rather than a live body to help us through the process, email..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398)

Jacoby G.

Chapter President

> "Starchapter has saved our organization a lot of money by reducing the subscriptions we had into one program."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310)

AM

Angie M.

President Elect

> "There is no way to send a link that you get from a separate company. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227099)

Ashley N. S.

Senior Marketing Manager

> "I appreciate the services offered, but what really stands out to me with StarChapter is the outstanding customer service. If I..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6046889)

SM

Shelli M.

President

> "Unfortunately it takes a lot of time to make changes to the website; processing orders into QB; overall, just too cumbersome and..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606493)

JS

Jessica S.

Membership Director

> "The member roster and event management are useful for our Chapter."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060233)

DS

Denice S.

Administrative Assistant

> "A lot of my members have problems making credit card payments."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6105067)

DK

Debbie K.

Committee MemberPast President

> "It works well for small organizations with a small staff."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6065557)

MO

Michele O.

President

> "Additionally making editing pages is extremely slow and time consuming."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214)

JC

Joseph C.

Principal Owner

> "Knowledge based learning is good. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6237541)

CS

Christine S.

Owner

> "The KnowledgeBase has been of little value and tech support is only available via email."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4921629)

TH

Tim H.

President

> "I have really liked the ease of use and great support"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382500)

JT

Julie T.

Catering Sales Manager

> "It keeps all of our members and non-members in one place, but it's really tough to build a decent looking event invitation with..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606707)

JG

John G.

Treasurer

> "Great company to work with and very helpful staff."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399678)

PZ

Pamela Z.

Board President

> "rocky... no immediate user assistance...have to email and wait for a return... not convenient ."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227153)

DM

Douglas M.

Treasurer

> "Expensive, but fine overall. "

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6374415)

AC

Ana C.

Executive Director

> "There is limited customization after a certain point. If the field hasn't already been created then in some cases you cannot..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255809)

PCB

Pastor Cynthia B.

President & Executive Director

> "What I like most is the essential functionality of creating member profiles, database, events and announcements."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4592480)

SB

Scott B.

Treasurer & Web/Social Media Committee

> "E-mail communications are good; however, e-mail address flagging and rectifying is AWFUL, and we strongly disagree with..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4237745)

DG

Dora G.

President

> "I like that we have most of what we need for our chapter to function, event registration, membership, and payment system."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___3724480)

DR

Dora R.

Director of Sales

> "Somtimes it gets stuck and won’t reboot"

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6037135)

FD

Forrest D.

Webmaster

> "There's an extensive knowledgebase for help and StarChapter support department is very responsive."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589)

DS

Donna S.

Association Executive

> "No compatible with QuickBooksLimiting email programCS often takes too long to respond and they frequently refer you back to the..."

[See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4592445)

[View Reviews](https://www.capterra.com/p/57588/StarChapter/reviews/)

DU

Desiree U.

Admin

> "Their customer service is good, response times are quick, and the produce keeps improving. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___7039867)

SK

Sharon K.

Member Services Coordinator

> "I don't like the option to invoice members for renewals because if they do not pay the renewal - we need to credit..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528)

SK

Sharon K.

Member Services Coordinator

> "I enjoy the YM membership database as it gives me all the information on our current members and lapsed members. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528)

VR

Verified Reviewer

Community and Programme Manager

> "Interface is too simple and not attractive, files uploading too cumbersome and website management too."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4863050)

DD

Deanna D.

Executive Director

> "We are able to handle renewals and new applicants much more efficiently."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6140271)

SK

Sharon K.

Member Services Coordinator

> "Therefore because of this I no longer send membership renewal invoice out as it is an accounting nightmare. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528)

LM

Lance M.

Co-Founder - President

> "sensitive content hidden\] and his design team did such a great job on our website and were very accommodating to my..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6144205)

LM

Lance M.

Co-Founder - President

> "Setup of the different types of memberships/member types was very confusing. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6144205)

TC

Teresa C.

Executive Director

> "It would be tremendously helpful if you were able to search for a line of text and have it bring up all custom pages..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399)

MM

Melissa M.

Director of Membership

> "It didn't run the reports we needed that upper management was requesting. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6031118)

SK

Sharon K.

Member Services Coordinator

> "We import new members form our outside Headquarters and this is a great tool. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528)

DD

Deanna D.

Executive Director

> "Creates issues for members."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6140271)

ML

Marc L.

Director of Finance

> "We have integrated the basic platform with Freestone's learning platform, and have several pages linked to other..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4188369)

DD

Deanna D.

Executive Director

> "It is not as mobile friendly as I would like to see. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6140271)

SK

Sharon K.

Member Services Coordinator

> "I like the email campaigns that go to all the members."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528)

RC

Ruxandra C.

Community and Programme Manager

> "oldschoolEvent management is terribly nonefficient."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4872516)

AS

Andy S.

Immediate Past President - SCMA

> "We can easily do more things ourselves because of the ease and flexibility of the software such as: event pages,..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2964694)

AB

Amy B.

Executive Director

> "Customer service if you can get on a chat is usually pretty good. If you can't, it takes forever. And if..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4343148)

CC

Charmayne C.

Member Experience Coordinator

> "Usually once you get a support person to speak with it has been very good."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4705579)

CS

Carleen S.

Technology Manager/Awards Administrator

> "We have to pay additional to use Survey Monkey OR create a form (which still doesn't allow for more complex surveys,..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2946109)

TE

Tim E.

Accounting & Finance Manager

> "I can also create reports that are useful to my specific needs in addition to good number of system generated..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3110950)

FZ

Frank Z.

CEO

> "Paid for development cycles are not met, and delayed continually"

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4578759)

CS

Carleen S.

Technology Manager/Awards Administrator

> "Using YourMembership has helped our organization in so many ways. As we increased our levels of expertise and..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2946109)

LB

Logan B.

Vice President of Strategic Development

> "It's not super user friendly or easy to set up"

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4985392)

LS

Lorna S.

Manager of Operations and Finance

> "The team that worked with us as we created our website was great - very helpful. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4850668)

RB

Ronald B.

Treasurer

> "Many of our older members do not take advantage of the site as much as we might like. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4563087)

LAM

Lu Ann M.

EMIS Assistant

> "Also support is very prompt when needed."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6169310)

TC

Teresa C.

Executive Director

> "However, with so many features it can be difficult to learn these all on your own."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399)

JR

Jacqueline R.

Executive Director

> "Having one location to host all data is very important and available here."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3591104)

KG

Kayla G.

Office Administrator

> "Customer service is basically non-existent - you're on your own."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3758867)

TC

Teresa C.

Executive Director

> "Having a search feature for these types of things would help tremendously."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399)

TN

Toni N.

President and COO

> "It takes weeks to get responses to tickets and when someone does respond, they seldom have a solution because they..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3420073)

LO

Liz O.

Sr. Dir. Communications and Events Management

> "Attractive website.\[sensitive content hidden\]"

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6144020)

JL

Julie L.

Director of Member Services

> "I don't have time to learn all the aspects of everything it can do. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4169186)

LS

Lorna S.

Manager of Operations and Finance

> "The implementation team and support team have been great. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4850668)

KG

Kayla G.

Office Administrator

> "This happened during an important event of ours, which was horrible."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3758867)

DD

Deanna D.

Executive Director

> "The implementation process was excellent. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6140271)

JM

Joe M.

Executive Director

> "The API is quirky and constantly giving us issues that our third party always finds is YM's issue. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2981615)

TC

Teresa C.

Executive Director

> "The amount of features that are already implemented are vastly."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399)

CH

Cheri H.

Executive Director

> "It is difficult to add flyers/images to our events...very time consuming."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2977973)

AB

Amanda B.

ED

> "YM is a good, affordable product for very basic and simple organizations."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4333044)

PC

Paul C.

President

> "It’s a clumsy system that decreases the customer experience for us, losing potential customers, awfully hard to find..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2461589)

AS

Andy S.

Immediate Past President - SCMA

> "Most importantly, our members are way more pleased with their experience when navigating through the website for..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2964694)

TE

Tim E.

Accounting & Finance Manager

> "I find the ability to create reports to be cumbersome."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3110950)

JR

Jacqueline R.

Executive Director

> "Integration is easy and the management of this software is user-friendly and easy to learn. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3591104)

TB

Therese B.

Executive Director

> "My overall experience was okay, but as YM kept growing and getting more expensive, the customer service got spottier..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2780586)

TC

Teresa C.

Executive Director

> "Working with YourMembership has been very informative."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399)

AH

Amanda H.

Executive Director

> "The email feature was sold to me as it was comparable to Constant Contact - it is not at all and shouldn't be sold..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2755377)

AS

Andy S.

Immediate Past President - SCMA

> "Easy to set up custom pages for events and for general information for our website."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2964694)

WV

Wendy V.

Executive Director

> "Metrics ability lacking."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3242951)

TR

Torey R.

Controller

> "It does have a great back end look and the ability to customize almost everything is nice."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2802998)

ZC

Zelda C.

Executive Director

> "Event planning updates is never seamless. If there is a correction that is needed to the Event, updates fail. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#SoftwareAdvice___2485123)

TE

Tim E.

Accounting & Finance Manager

> "I can easily pull up needed information to help make management decisions."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3110950)

George R.

Vice President, Technology Solutions

> "Occasionally, your product enhancement request can be lost among the hundreds of other customers using the product."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2189736)

CS

Carleen S.

Technology Manager/Awards Administrator

> "We were able to centralize nearly all facets of our organization."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2946109)

ZC

Zelda C.

Executive Director

> "Inability to get data needed for reporting, no query ability. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#SoftwareAdvice___2485123)

AS

Andy S.

Immediate Past President - SCMA

> "The write-ups or videos they have are good or you can always call and talk to someone!"

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2964694)

SH

Stratton H.

Marketing & Communications Manager

> "The latest issue has lasted 3 days and for most of that time our website has been completely down."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2475391)

BB

Becky B.

Education Manager

> "The product is amazing for my department's needs. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3044250)

ZC

Zelda C.

Executive Director

> "Every year there is duplicate invoicing. "

[See full review](https://www.capterra.com/p/76329/YourMembership/#SoftwareAdvice___2485123)

MS

Maria S.

Communications strategist

> "We're still working out the kinks but we hope that the Group function will dramatically increase our members'..."

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2095994)

LM

LaShauna M.

Conference Director

> "The features seemed a bit antiquated at the time"

[See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2473175)

[View Reviews](https://www.capterra.com/p/76329/YourMembership/reviews/)

## User interface

4.20 (645)

3.84 (174)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

StarChapter

30/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/57588/StarChapter/#features)

YourMembership

Top features

35/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/76329/YourMembership/#features)

### Recognition

No recognitions have been awarded to StarChapter

No recognitions have been awarded to YourMembership

### Deployment & support

StarChapter

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

YourMembership

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

StarChapter

-   By Star Chapter
-   Located in United States
-   Founded in 2008

YourMembership

-   By Momentive Software
-   Located in United States
-   Founded in 2017

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