--- title: "Compare StarChapter vs YourMembership 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare StarChapter and YourMembership based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/57588-76329/StarChapter-vs-YourMembership" page_type: "comparison" language: "en" --- # StarChapter vs YourMembership Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: StarChapterYourMembership2/4 selected [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) [YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.8 (175)](https://www.capterra.com/p/76329/YourMembership/reviews/) [## StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting Price $119.00/month Value-for-Money 4 Functionality 3.8 Ease of Use 3.7 Customer Service 4.3 Reviews Sentiment Based on [656 reviews](#user-reviews) Positive 523 Neutral 101 Negative 32 [## YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.8 (175)](https://www.capterra.com/p/76329/YourMembership/reviews/) Starting Price $3990.00/year Value-for-Money 4 Functionality 3.7 Ease of Use 3.7 Customer Service 4 Reviews Sentiment DU DD Based on [175 reviews](#user-reviews) Positive 126 Neutral 27 Negative 22 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,220 reviews from membership management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Feature ratings Member Database 4.0 Payment Processing 4.0 Credit Card Processing 4.0 Electronic Payments 3.8 Registration Management 3.9 80%Fit High performer Feature ratings Member Database 4.1 Payment Processing 4.2 Credit Card Processing 5.0 Electronic Payments 4.8 Registration Management 4.0 User satisfaction User satisfaction 4.2 User reviews[656](https://www.capterra.com/p/57588/StarChapter/reviews/) Ease of use 3.7 Functionality 3.8 Value for money 4.0 Customer support 4.3 User satisfaction 3.8 User reviews[175](https://www.capterra.com/p/76329/YourMembership/reviews/) Ease of use 3.7 Functionality 3.7 Value for money 4.0 Customer support 4.0 Price starts from Price starts from $119Per User, Per Month - Free version - Free trial Price starts from $3990Other, Per Year - Free version - Free trial Best for Best for StarChapter is used by association chapters, board volunteers, chapter administrators, staff members, and chapter relations professionals. Best for YM was built for small to mid-sized associations and is used by one in four small staff association professionals across healthcare, legal, trade, and other membership-based organizations. ## User reviews Pros & cons BC Beth C. Treasurer > "It allows us to have a website and collects dues as well as capture registrations for our annual conference." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165790) AC Angry C. Executive Director > "Instead of helping us operate more efficiently, StarChapter has created additional work, member frustration, and lost confidence..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7188945) MB Michael B. Treasurer > "Star Chapter is a practical association management tool, and it makes it easy to send communications to your database, handle..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165771) AK Anna K. ED > "It is not always intuitive how pages, modules, forms, and website components are connected behind the scenes." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7169894) EH Eshana H. Administrator > "It gets the job done for managing the chapter, even though there is room for it to feel more current and flexible compared to..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7170687) KW Kelly W. Association Executive > "Support ticket feedback can generate long, step-by-step instructions that are very difficult to follow." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7188968) KW Kisha W. Executive Director > "Our organization likes the ability to have all of the tasks we handle for the chapter in one location." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165705) KW Kelly W. Association Executive > "It also isn’t ideal for sending event emails to members, so I use a different platform." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7188968) BC Beth C. Treasurer > "We love the credit card payment solution and reporting integrated within the system." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165790) MB Michael B. Treasurer > "Their help desk can only be contacted electronically; they used to accept phone calls, but no longer do. " [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165771) BC Beth C. Treasurer > "This software provided the critical software for our small professional organization at a reasonable price." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165790) EW Estefania W. Admin > "I don't like that it deposits the payment per day rather than by event." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7168468) BC Beth C. Treasurer > "Help information is available online to solve many questions for ourselves." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165790) AC Angry C. Executive Director > "The errors and the lack of support or care when we contact you to have things fixed." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7188945) SJ Susan J. Graphics and Admin > "It makes managing events, dealing with registration and tracking attendance a breeze." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105) AC Angry C. Executive Director > "Rather than being a partner in our success, StarChapter has become a source of ongoing operational challenges." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7188945) Jacoby G. Chapter President > "StarChapter also allows us to setup email templates that are automatically sent to new or lapsed members which eliminates the need..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310) JA Juliana A. Executive Director > "You have to submit a ticket and wait 24 hours for someone to contact you to tell you they don't understand your ticket or to give..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067) ST Scott T. Project Manager > "Quick response on tickets, core functions work well, and the summary site dashboard" [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6809046) BM Brandon M. Vice President > "We have not had some of the functionality that other competitors provide; batch membership dues processing/payment, integration..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009) MO Michele O. President > "The learning curve aside, StarChapter proves valuable in allowing us to promote our programs through one system. Although there's..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214) RS Robert S. Admin > "It is not very intuitive and takes time to get used to." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7166119) LH Lindie H. COO > "It does take support 2-3 days to reply to a non-urgent request but they have always been very helpful once they respond or we have..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779257) RL Randall L. Treasurer and Electronic Communications Chair > "The amounts deposited to my bank do not match what star chapter reports to me." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870) KA Kelly A. Executive Director > "I have been able to train myself on the use of the system with ease." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165695) RL Randall L. Treasurer and Electronic Communications Chair > "It does some things well but costs way too much for the service and does not continue developing and fixing issues." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6838870) BK Brock K. State President > "Also being able to see how many visitors and page clicks we have has been cool as well." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6780279) RH Robin H. Executive Director > "Making changes to the website can be more complex than necessary and support is slow." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786101) DM Dennis M. IT Services Manager > "Also support is very good and easy to submit a ticket when needed." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7189319) AW Andrea W. Treasurer > "The captcha function for registration is buggy - if registering from inside my corporate VPN, it gets into a loop and I "fail"..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517) SL Sheila L. President > "We like the fact that automated membership tasks help save the treasurer time." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922) DW Dan W. Executive Director > "Even as a neophyte, there are aspects of the site that I have suggested be improved, yet no action is taken." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6757899) DS DAVID S. Chef > "The knowledge of the support staff is always great. When we set up meetings with them their communication is thorough as well as..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6811313) AW Andrea W. Treasurer > "Use of starchapter's payment processor is required, and quite costly if your organization does not regularly collect funds through..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517) HD Heather D. Communications Director > "Overall, our association chapter is pleased with StarChapter and would recommend it to other chapters." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7173899) JG Jan G. Garden Club > "Occasionally we had trouble understanding instructions given in Knowledge Base." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425) LB Lakisha B. System Manager > "The user friendly system." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7170694) TC Tetyana C. Treasurer > "There are very limited options, payment processing is expensive, reporting is static, and it can't be modified a lot." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835) EW Estefania W. Admin > "I like it easy to update the website." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7168468) Jacoby G. Chapter President > "Some of the functions and website design aren't as intuitive as we would have liked and has required additional training for the..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310) KW Kisha W. Executive Director > "The software is user friendly. " [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165705) JA Juliana A. Executive Director > "The biggest con is that there is no immediate help available." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067) BM Brandon M. Vice President > "It is a great BASIC service for organizations that do not need more than basic functionality and features and do not have a web..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009) SJ Susan J. Graphics and Admin > "Changes can be frustrating without knowledge of coding." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6837105) JA Juliana A. Executive Director > "sensitive content hidden\] did a nice job onboarding me to StarChapter, but then I was left to the 24 hour response tickets." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067) DV David V. Project Engineer > "Creating and managing pages can be difficult and the content customization seems to crash frequently." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365) JG Jan G. Garden Club > "Problems have been worked out and now receive complements on how easy the site is to navigate." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6778425) SL Sheila L. President > "The back end is not at all intuitive." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922) KC Karen C. Vice President > "I also love the ease of board transition and how it will update the website automatically." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122) TS Tom S. President > "We'd love to have a student member category so students can sign up at a student rate, and right now we can't do that." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227208) FD Forrest D. Webmaster > "We went with StarChapter because it integrates website, membership management and email into one system." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589) AW Andrea W. Treasurer > "The site is difficult to customize, not allowing for an easy method of previewing changes." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6053517) KC Karen C. Vice President > "The membership maintenance is my favorite part. " [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6795122) TS Tammy S. President > "The cost for our small non-profit just went up in 2024 and we are not happy about that because there wasn't any added features..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227635) MM Melody M. VP of Business Development > "Excellent, it is easy to navigate, make changes and updates in which allows our Chapter to keep our members and those associated..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6059996) JA Juliana A. Executive Director > "Then, the actual issue never gets solved." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779067) Stephanie J. System Administrator > "It has significantly improved our chapter's efficiency in managing memberships, events, and communications." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6035679) RH Roxane H. Executive Director > "The newsletter is adequate by not fantastic and I wish there was a way to email beyond our members/non members list occasionally." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6234253) EA Emely A. Chapter Administrator > "The customer service truly stands out." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786104) MO Michele O. President > "Making changes is extremely difficult and there aren't any design/template options." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214) KA Kelley A. Chief Operating Officer > "StarChapter is inexpensive, and you get what you pay for." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786366) JS Jon S. Director of Corporate Insurance > "They were so late in approving our account that we had to forgo the online collection in our November 2022 luncheon and dip into..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398) TB TIMOTHY B. Partner > "Event setup, management, and rsvp tracking are all pretty seamless." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6399700) JS Jon S. Director of Corporate Insurance > "Little follow-up, unclear directions, reliance on written tutorials rather than a live body to help us through the process, email..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255398) AB Anne B. Administrative Assistant > "I can do a lot on my own and it is so easy to reach out for help." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6779641) AM Angie M. President Elect > "There is no way to send a link that you get from a separate company. " [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227099) Jacoby G. Chapter President > "Starchapter has saved our organization a lot of money by reducing the subscriptions we had into one program." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6047310) JG Joel G. Territory Sales Manager > "I'm a volunteer on a local chapter, I don't have time to sit at my computer waiting for a call back. " [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382147) TC Tetyana C. Treasurer > "There are a lot of support materials and videos, and the knowledge is intuitive and can be learned and applied easily." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6409835) SM Shelli M. President > "Unfortunately it takes a lot of time to make changes to the website; processing orders into QB; overall, just too cumbersome and..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606493) BC Becky C. Executive Director > "It has been the best program I have used and I have worked with three different programs over the last few years as I manage..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6374210) DS Denice S. Administrative Assistant > "A lot of my members have problems making credit card payments." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6105067) DV David V. Project Engineer > "StarChapter makes it easy to schedule events and email reminders about the events." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6236365) MO Michele O. President > "Additionally making editing pages is extremely slow and time consuming." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060214) Ashley N. S. Senior Marketing Manager > "I appreciate the services offered, but what really stands out to me with StarChapter is the outstanding customer service. If I..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6046889) JT Julie T. Catering Sales Manager > "It keeps all of our members and non-members in one place, but it's really tough to build a decent looking event invitation with..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4606707) JS Jessica S. Membership Director > "The member roster and event management are useful for our Chapter." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6060233) PZ Pamela Z. Board President > "rocky... no immediate user assistance...have to email and wait for a return... not convenient ." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6227153) DK Debbie K. Committee MemberPast President > "It works well for small organizations with a small staff." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6065557) AC Ana C. Executive Director > "There is limited customization after a certain point. If the field hasn't already been created then in some cases you cannot..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255809) LB Lakisha B. System Manager > "The user friendly system." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7170694) RS Robert S. Admin > "It is not very intuitive and takes time to get used to." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7166119) KW Kisha W. Executive Director > "The software is user friendly. " [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165705) SL Sheila L. President > "The back end is not at all intuitive." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6786922) BC Beth C. Treasurer > "We love the credit card payment solution and reporting integrated within the system." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7165790) CM Connie M. Chapter administrator > "It’s very cumbersome and I don’t feel it’s user-friendly at all." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6382193) FD Forrest D. Webmaster > "We went with StarChapter because it integrates website, membership management and email into one system." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6039589) DS Denice S. Administrative Assistant > "It is not very user friendly." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6105067) AH Allison H. Executive Director > "They were very accommodating and worked hard to create a web layout that replicated our branding image, and were able to integrate..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___3181916) BM Brandon M. Vice President > "We have not had some of the functionality that other competitors provide; batch membership dues processing/payment, integration..." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___6393009) CB Cindy B. President > "I like that it has a ton of functions that can be integrated into other facets." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___2931111) AC Angry C. Executive Director > "The errors and the lack of support or care when we contact you to have things fixed." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___7188945) AC Ana C. Executive Director > "I used to have to use multiple ones and now I have everything in one, easy to use, functional place. " [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___4255809) DR David R. Director of Technology & Operations > "After the sale, customer service is non-existent." [See full review](https://www.capterra.com/p/57588/StarChapter/#Capterra___3688537) [View Reviews](https://www.capterra.com/p/57588/StarChapter/reviews/) DU Desiree U. Admin > "Their customer service is good, response times are quick, and the produce keeps improving. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___7039867) SK Sharon K. Member Services Coordinator > "I don't like the option to invoice members for renewals because if they do not pay the renewal - we need to credit..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528) DD Deanna D. Executive Director > "We are able to handle renewals and new applicants much more efficiently." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6140271) LM Lance M. Co-Founder - President > "Setup of the different types of memberships/member types was very confusing. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6144205) LM Lance M. Co-Founder - President > "sensitive content hidden\] and his design team did such a great job on our website and were very accommodating to..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6144205) MM Melissa M. Director of Membership > "It didn't run the reports we needed that upper management was requesting. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6031118) SK Sharon K. Member Services Coordinator > "I enjoy the YM membership database as it gives me all the information on our current members and lapsed members. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528) DD Deanna D. Executive Director > "Creates issues for members." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6140271) ML Marc L. Director of Finance > "We have integrated the basic platform with Freestone's learning platform, and have several pages linked to other..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4188369) DD Deanna D. Executive Director > "It is not as mobile friendly as I would like to see. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6140271) TE Tim E. Accounting & Finance Manager > "I can also create reports that are useful to my specific needs in addition to good number of system generated..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3110950) VR Verified Reviewer Community and Programme Manager > "Interface is too simple and not attractive, files uploading too cumbersome and website management too." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4863050) LAM Lu Ann M. EMIS Assistant > "Also support is very prompt when needed." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6169310) AB Amy B. Executive Director > "Customer service if you can get on a chat is usually pretty good. If you can't, it takes forever. And if..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4343148) LO Liz O. Sr. Dir. Communications and Events Management > "Attractive website.\[sensitive content hidden\]" [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6144020) SK Sharon K. Member Services Coordinator > "Therefore because of this I no longer send membership renewal invoice out as it is an accounting nightmare. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528) DD Deanna D. Executive Director > "The implementation process was excellent. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6140271) FZ Frank Z. CEO > "Paid for development cycles are not met, and delayed continually" [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4578759) TC Teresa C. Executive Director > "It would be tremendously helpful if you were able to search for a line of text and have it bring up all custom..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399) RB Ronald B. Treasurer > "Many of our older members do not take advantage of the site as much as we might like. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4563087) SK Sharon K. Member Services Coordinator > "We import new members form our outside Headquarters and this is a great tool. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528) TN Toni N. President and COO > "It takes weeks to get responses to tickets and when someone does respond, they seldom have a solution because they..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3420073) SK Sharon K. Member Services Coordinator > "I like the email campaigns that go to all the members." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528) JL Julie L. Director of Member Services > "I don't have time to learn all the aspects of everything it can do. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4169186) AB Amanda B. ED > "YM is a good, affordable product for very basic and simple organizations." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4333044) RC Ruxandra C. Community and Programme Manager > "oldschoolEvent management is terribly nonefficient." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4872516) AS Andy S. Immediate Past President - SCMA > "We can easily do more things ourselves because of the ease and flexibility of the software such as: event pages,..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2964694) PC Paul C. President > "It’s a clumsy system that decreases the customer experience for us, losing potential customers, awfully hard to..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2461589) CC Charmayne C. Member Experience Coordinator > "Usually once you get a support person to speak with it has been very good." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4705579) TE Tim E. Accounting & Finance Manager > "I find the ability to create reports to be cumbersome." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3110950) CS Carleen S. Technology Manager/Awards Administrator > "Using YourMembership has helped our organization in so many ways. As we increased our levels of expertise and..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2946109) CS Carleen S. Technology Manager/Awards Administrator > "We have to pay additional to use Survey Monkey OR create a form (which still doesn't allow for more complex..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2946109) LS Lorna S. Manager of Operations and Finance > "The team that worked with us as we created our website was great - very helpful. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4850668) LB Logan B. Vice President of Strategic Development > "It's not super user friendly or easy to set up" [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4985392) TE Tim E. Accounting & Finance Manager > "I can easily pull up needed information to help make management decisions." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3110950) AH Amanda H. Executive Director > "The email feature was sold to me as it was comparable to Constant Contact - it is not at all and shouldn't be sold..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2755377) JR Jacqueline R. Executive Director > "Having one location to host all data is very important and available here." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3591104) TC Teresa C. Executive Director > "However, with so many features it can be difficult to learn these all on your own." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399) TC Teresa C. Executive Director > "Having a search feature for these types of things would help tremendously." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399) KG Kayla G. Office Administrator > "Customer service is basically non-existent - you're on your own." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3758867) LS Lorna S. Manager of Operations and Finance > "The implementation team and support team have been great. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4850668) WV Wendy V. Executive Director > "Metrics ability lacking." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3242951) TC Teresa C. Executive Director > "The amount of features that are already implemented are vastly." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399) ZC Zelda C. Executive Director > "Event planning updates is never seamless. If there is a correction that is needed to the Event, updates fail. " [See full review](https://www.capterra.com/p/76329/YourMembership/#SoftwareAdvice___2485123) AS Andy S. Immediate Past President - SCMA > "Most importantly, our members are way more pleased with their experience when navigating through the website for..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2964694) KG Kayla G. Office Administrator > "This happened during an important event of ours, which was horrible." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3758867) TN Toni N. President and COO > "I like that there are updated and improvement made regularly." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3420073) ZC Zelda C. Executive Director > "Inability to get data needed for reporting, no query ability. " [See full review](https://www.capterra.com/p/76329/YourMembership/#SoftwareAdvice___2485123) JR Jacqueline R. Executive Director > "Integration is easy and the management of this software is user-friendly and easy to learn. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3591104) JM Joe M. Executive Director > "The API is quirky and constantly giving us issues that our third party always finds is YM's issue. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2981615) TC Teresa C. Executive Director > "Working with YourMembership has been very informative." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399) CH Cheri H. Executive Director > "It is difficult to add flyers/images to our events...very time consuming." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2977973) MC Mallory C. Vice President > "Strictly from a membership management system and website provider - the platform works for our small sized team." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2488486) TB Therese B. Executive Director > "My overall experience was okay, but as YM kept growing and getting more expensive, the customer service got..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2780586) AH Amanda H. Executive Director > "We are really striving to do everything in one system versus many so YM has really streamlined all of our..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2755377) SH Stratton H. Marketing & Communications Manager > "The latest issue has lasted 3 days and for most of that time our website has been completely down." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2475391) AS Andy S. Immediate Past President - SCMA > "Easy to set up custom pages for events and for general information for our website." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2964694) ZC Zelda C. Executive Director > "Every year there is duplicate invoicing. " [See full review](https://www.capterra.com/p/76329/YourMembership/#SoftwareAdvice___2485123) TR Torey R. Controller > "It does have a great back end look and the ability to customize almost everything is nice." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2802998) LM LaShauna M. Conference Director > "The features seemed a bit antiquated at the time" [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2473175) SH Stratton H. Marketing & Communications Manager > "It meets all of our basic needs for an association software management." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2475391) VR Verified Reviewer Community and Programme Manager > "Interface is too simple and not attractive, files uploading too cumbersome and website management too." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4863050) TN Toni N. President and COO > "YM is functional and fairly easy to use. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3420073) JM Joe M. Executive Director > "The API is quirky and constantly giving us issues that our third party always finds is YM's issue. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2981615) CS Carleen S. Technology Manager/Awards Administrator > "We were able to centralize nearly all facets of our organization." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2946109) DD Deanna D. Executive Director > "It is not as mobile friendly as I would like to see. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6140271) AS Andy S. Immediate Past President - SCMA > "The write-ups or videos they have are good or you can always call and talk to someone!" [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2964694) LB Logan B. Vice President of Strategic Development > "It's not super user friendly or easy to set up" [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4985392) BB Becky B. Education Manager > "The product is amazing for my department's needs. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3044250) AB Amy B. Executive Director > "Customer service if you can get on a chat is usually pretty good. If you can't, it takes forever. And if..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4343148) LM LaShauna M. Conference Director > "The best part was the ease of usage for our members" [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2473175) TN Toni N. President and COO > "It takes weeks to get responses to tickets and when someone does respond, they seldom have a solution because they..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3420073) AH Amanda H. Executive Director > "My implementation person (\[SENSITIVE CONTENT HIDDEN\]) has been very responsive and helpful! " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2755377) PC Paul C. President > "It’s a clumsy system that decreases the customer experience for us, losing potential customers, awfully hard to..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2461589) AW Amanda W. Director of Events > "Very positive, I enjoy using YM and would highly recommend it to colleagues." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3036622) KG Kayla G. Office Administrator > "Customer service is basically non-existent - you're on your own." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3758867) [View Reviews](https://www.capterra.com/p/76329/YourMembership/reviews/) ## User interface 4.19 (656) [YourMembership](https://www.capterra.com/p/76329/YourMembership/) 3.84 (175) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important StarChapter 30/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/57588/StarChapter/#features) YourMembership Top features 35/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/76329/YourMembership/#features) ### Recognition StarChapter is recognized as a top-rated tool in 5 Capterra Shortlist reports YourMembership is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support StarChapter Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos YourMembership Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details StarChapter - By Star Chapter - Located in United States - Founded in 2008 YourMembership - By YourMembership.com - Located in United States - Founded in 1998 ## Popular Comparisons [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.19 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) vs [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.43 (293)](https://www.capterra.com/p/124449/GrowthZone/reviews/) $119/month Price Contact vendor for pricing 3.8 Features 4.3 3.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/57588-124449/StarChapter-vs-GrowthZone) [YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.84 (175)](https://www.capterra.com/p/76329/YourMembership/reviews/) vs 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$829/month 3.7 Features 4.7 3.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/76329-188714/YourMembership-vs-Novi-AMS) [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.19 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) vs [Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.49 (198)](https://www.capterra.com/p/134209/Glue-Up/reviews/) $119/month Price Contact vendor for pricing 3.8 Features 4.3 3.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/57588-134209/StarChapter-vs-Glue-Up) [YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.84 (175)](https://www.capterra.com/p/76329/YourMembership/reviews/) vs [MemberLeap](https://www.capterra.com/p/47310/MemberLeap/)[4.81 (107)](https://www.capterra.com/p/47310/MemberLeap/reviews/) $3990/year Price $460/month 3.7 Features 4.6 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/47310-76329/MemberLeap-vs-YourMembership) 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