StarChapter vs Gladstone: Which is a better fit?

The features I like best about StarChapter are: ease of administration, swiftness of launch, good value for your money. It's great for smaller associations.

Email deliverability is very bad. Email formatting is difficult to use versus Constant Contact.

The platform is great to use and the setup was fantastic. The team is always there to help with questions.

The options for website customization are quite limited, and the design options are very basic. Some functions also do not work well which can be aggravating.

Customer service is pretty helpful. There is still room for growth for them and I hope they will add features in the future.

I have a long list of complaints about this platform.

It was affordable, easy to use, the initial set-up was simple (StarChapter is a HUGE help and does a great deal of the work), and we've found their support team to be very responsive and helpful.

I didn't find anything that is missing from this software.

Ease of improvement through the screens. Ability to make refund/amendments without logging out someone completely and then logging in someone else with authority.

The initial Plus2 platform hadn't had any major developments in recent years, which was disappointing.

I will maintain, as I always do, Gladstone tech support are fantastic and were nothing but patient, understanding and helpful. You have some outstanding support staff.

Once we have these we wont need Plus 2. Using both gets confusing.

The reporting functionality (eyeQ) is comprehensive and enables us to effectively analyse our business streams in a streamlined and accurate way, which benefits the entire business.

I believe that they are ahead of the rest of the UK market in working that partnership for mutual benefit. I find them easy to work with, responsive and well integrated with our sector.