# Compare Bitdefender GravityZone vs JumpCloud 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitdefender GravityZone and JumpCloud based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/58388-175092/BitDefender-Enterprise-Manager-vs-JumpCloud-DaaS

---

# Bitdefender GravityZone vs JumpCloud Features and Cost Comparison

Last updated July 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitdefender GravityZoneJumpCloud2/4 selected

[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)[4.6 (223)](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/reviews/)

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

[## Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)[4.6 (223)](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/reviews/)

Starting Price

$184.99one time

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [223 reviews](#user-reviews)

Positive

206

Neutral

13

Negative

4

[## JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [292 reviews](#user-reviews)

Positive

279

Neutral

12

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 2,657 reviews from computer security software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Patch Management

\--

Anti Virus

4.8

Threat Response

4.5

Data Security

4.7

Real-Time Monitoring

4.5

69%Fit

Missing features

Feature ratings

Patch Management

4.3

Anti Virus

NA

Threat Response

3.5

Data Security

4.9

Real-Time Monitoring

4.0

User satisfaction

User satisfaction

4.6

User reviews[223](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.5

Customer support

4.3

User satisfaction

4.6

User reviews[292](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$184.99Flat Rate, One Time

-   Free version
-   Free trial

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Network security system that helps businesses of all sizes protect data from cyber threats with a unified prevention, detection, response, and hardening platform across endpoint, network & cloud.

Best for

JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.

## User reviews

Pros & cons

MC

Matthew C.

IT Manager

> "It is a large program, but it doesn't use a ton of system resources, which is great because some of our hardware is..."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___6612006)

MH

Mike H.

Incident Commander-DevSecOps Administrator

> "Across a 5-seat plan, that is over 5,500 active threats they completely missed."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___7155592)

NM

Nathan M.

Owner

> "It is obviously high end security and is well rated by professional reviewers."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___7043313)

DJ

Derek J.

Owner

> "There are some features that get disabled at different tiers that seem arbitrary or were available and no longer are..."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___6561648)

DJ

Derek J.

Owner

> "It's easy to get going, but also has the nitty gritty depth and controls an admin wants."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___6561648)

NM

Nathan M.

Owner

> "Support articles were frustratingly incomplete, either assuming completion of prior steps, or not achieving desired..."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___7043313)

MC

Matthew C.

IT Manager

> "However, once it was set up it very much takes care of itself with minimal interaction from me."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___6612006)

DS

David S.

Owner

> "I sometimes find the dashboard complicated and sometimes things are hard to find such as when I am trying to exclude a..."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___6704542)

AM

Antti M.

Product Owner

> "Easy to set up for small, medium or big teams."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___6553915)

MH

Mike H.

Incident Commander-DevSecOps Administrator

> "The baseline Web Shield SDK is fundamentally broken."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___7155592)

AH

Aseal H.

Accountant

> "I like the antivirus and malware protection on the PC it works very effectively, and it is one of the oldest antivirus..."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___4744925)

MH

Mike H.

Incident Commander-DevSecOps Administrator

> "I caught their software completely ignoring malicious payloads."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___7155592)

VB

Virginia B.

Security specialist

> "It well integrates with other software to gain complete protection"

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___6304497)

Walt R.

System Admin II

> "The migration patch is not "finished" software and I've determined that systems that were "migrated" have leftover..."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___3731364)

Michael C.

IT Admin / Creative Director

> "We use Salesforce, and administering that is a full time job in itself. While I am doing my part saving the world,..."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___4529353)

VB

Virginia B.

Security specialist

> "Not always easy to use completely, more complex functionalities need a bit of experience to be understood and settled..."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___6304497)

AH

Aseal H.

Accountant

> "Actually, it was a great experience working with Bitdefender and I were always sure that my PC will be safe, but we..."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___4744925)

MC

Matthew C.

Founder

> "The terms used in the dashboard area are sometimes confusing and could use some better explanation in the help area."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___4365756)

RA

Rex A.

Lead Pastor

> "It's very effective at finding new threats."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___6035605)

Walt R.

System Admin II

> "The only time I've run into significant difficulty was migrating from on premise to the cloud."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___3731364)

Reunaldo P.

Senior Data Analyst

> "I appreciate that Bitdefender GravityZone provides strong defense against viruses, ransomware, and other dangers."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___4597325)

VR

Verified Reviewer

Bitdefender GravityZone Review

> "There are times when the data sent through the administration interface is not full."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___3612773)

MB

Mark B.

Technical Director

> "Overall a great platform that ticks all the boxes with strong features."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___6039832)

Andrés J G.

Director

> "When they release a version with a bug, they take forever to fix it."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___3104617)

Walt R.

System Admin II

> "It provides amazing network protection without implementing the Firewall."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___3731364)

GD

Giorgio D.

MSS Regional Practice Lead

> "The problem is due to the strong kernel dependency of the agent."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___3074655)

Reunaldo P.

Senior Data Analyst

> "Bitdefender GravityZone is a fantastic option for organizations of all sizes because it is simple to adopt and operate."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___4597325)

Zuhairah A.

Marketing Communications Specialist

> "It keep showing error and asking me to contacting the customer support."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___2948760)

Michael C.

IT Admin / Creative Director

> "The best part is the confidence that I don't have to babysit protecting my data."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___4529353)

Andre L.

System Analyst

> "With BITDefender I managed to minimize the amount of problems with the operating system and data loss, either by..."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___2942960)

KM

Kenny M.

IT Consultant

> "I continually look for new features And modules I can add on from Bitdefender to create a better overall protection..."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___3558549)

DG

DANIEL G.

COO

> "We haven't been able to integrate it with Autotask/Datto, so you need to actually log into the dashboard daily."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___2758593)

BP

Brent P.

Director Of IT

> "The detection rate and response is top notch."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___4681320)

MD

Mgcineleni D.

Accountant

> "Bitdefender is sometimes suspicious with files that may be necessary for usage in your PC and may sometimes block them..."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___2848915)

VR

Verified Reviewer

Researcher

> "All these combined with the nice user-interface make this software a pretty decent one."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___3694692)

CC

Cheryl C.

vp operations

> "Sometimes the dashboard says there is an issue and when IT reviews there really isn't."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___3239471)

Abdihamid H.

Innovation & Development Officer

> "Application control was the most impactful."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___4783828)

AF

Akilu F.

Freelancer

> "Quarantined Emails are tricky to find."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___3472944)

AR

Alex R.

Account Manager

> "Mobile security, fast scans, low CPU processing and antivirus."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___3539490)

AF

Akilu F.

Freelancer

> "not user friendly for small businesses"

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___3472944)

Lawrent M.

Owner

> "The GravityZone interface is easy to use and cloud based."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___4206536)

VR

Verified Reviewer

Information Security Analyst

> "The desktop UI need improvement, it good and have everything but I didnt find it user friendly and much organised."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___2279619)

Andrés J G.

Director

> "It's not pricey and you will be able to use it across multiple Windows, Mac, iOS and Android devices."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___3104617)

JAO

José Alejandro O.

Technician

> "It feels a little to simplified, almost if they didn't want you to personalize the protection."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___2916421)

RR

Richin R.

Senior Graphic Designer

> "Most affordable application out in market."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___3815590)

EF

Emily F.

owner

> "The portal can be somewhat confusing when new and if you have no experience."

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___2611616)

VR

Verified Reviewer

Content Writer

> "Overall, the product is good to secure all your online data"

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___4549087)

DG

DANIEL G.

COO

> "The hardest part of using this is the reporting. "

[See full review](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#Capterra___2758593)

[View Reviews](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/reviews/)

Niraj K.

System Analyst

> "It allows administrators to manage users, devices, and access controls from a single, cloud-based console, which significantly reduces complexity and improves..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471)

Deepak B.

Pre Sales - Tech Consultant

> "Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data to..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

Vivek P.

System Administrator

> "Its password management and single sign-on features improve both security and user convenience, while remote device management allows IT teams to manage systems..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570)

BK

Bharath K.

Engineering Lead

> "The initial setup, particularly wiring up Apple Business Manager and getting the Google Workspace sync configured correctly, has a learning curve that isn't well..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175668)

DK

Datha K.

System Admin

> "I found the interface to be well organized, and features like single sign-on, multi-factor authentication, and device management helped improve both security and..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

Deepak B.

Pre Sales - Tech Consultant

> "Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is completely..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

DK

Datha K.

System Admin

> "I also appreciate its strong focus on security, with features such as multi-factor authentication, single sign-on, and conditional access, which help..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

MaJ

Matías J.

VP ETECH

> "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks the high-level "Executive..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

VR

Verified Reviewer

DevOps Engineer

> "It helped us simplify identity and access management by bringing authentication, device management, SSO, and security controls into a single platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544)

JD

Jason D.

Director of IT

> "Installer redesign a while back for the msi made it a slight bit more painful to do the install do to auto button placement when trying to paste the key in."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175794)

DK

Datha K.

System Admin

> "It provides a centralized way to manage users, devices, and security policies across different operating systems, making administration more efficient."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

AGS

Archangel Gabriel S.

Desktop Support Engineer

> "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is affected by the restrictions..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150)

Bibek M.

System and Network administrator

> "Its Remote Access and Team Collaboration features help streamline IT administration, and overall it delivers good Value for Money by combining multiple management..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035)

DK

Datha K.

System Admin

> "The initial setup and policy configuration may require a learning curve, and troubleshooting can sometimes be time-consuming due to the wide range of settings..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

Deepak B.

Pre Sales - Tech Consultant

> "Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a time limit...."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

Vivek P.

System Administrator

> "I liked most about JumpCloud is that it provides a centralized platform for managing users, devices, and access across different operating systems."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570)

LH

Liz H.

Executive Assistant

> "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though notifications are fully..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

Deepak B.

Pre Sales - Tech Consultant

> "Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single console. "

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

AG

Abenezer G.

IT Support Specialist

> "The experience can feel inconsistent, with occasional issues in applying policies and syncing devices."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177580)

MK

Marko K.

Cloud Specialist

> "It handles identity and access needs—like LDAP, RADIUS, AD integration, and Google Workspace syncing—all from one place."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983)

DP

Dipak P.

System Admin

> "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig into the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

VS

Vivek S.

System Administrator

> "We use it every day to manage users, devices, and passwords, and it has made those tasks much easier—especially with our remote team."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625)

VR

Verified Reviewer

Technical Team Lead

> "Also they don't have a screen sharing functionality for Android Devices."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175558)

Emilia G.

IT Specialist

> "The device management features (commands, policies, MDM enrollment) are flexible, and the API/PowerShell support makes automation straightforward."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782)

IFR

Ian Faulo R.

Service Desk Engineer

> "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra troubleshooting."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

MY

Mohammed Y.

System Admin

> "JumpCloud is a cloud-based directory platform that helps organizations manage user identities, devices, and access in the Org."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

VR

Verified Reviewer

DevOps Engineer

> "The pricing can become expensive as the number of users and required features increase."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544)

Emilia G.

IT Specialist

> "Cross-platform support is solid; we run a mixed Mac and Windows fleet and JumpCloud handles both without needing a separate MDM for each."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782)

Deepak B.

Pre Sales - Tech Consultant

> "It also lacks native network printer management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

VR

Verified Reviewer

IT Service Desk Engineer

> "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances security."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798)

MK

Marko K.

Cloud Specialist

> "The level 1 customer support has occasionally been a bit underwhelming, although that is quite common these days."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983)

GP

Giovanni P.

IT Manager

> "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple and Windows"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007)

VS

Vivek S.

System Administrator

> "The only downside I noticed was that some of the advanced features took a bit of time to figure out."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625)

SM

Shake M.

Senior it manager

> "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single console has dramatically..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

PU

Philipp U.

Lead Engineer

> "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950)

WM

William M.

IT Jr. Systems Administrator

> "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has allowed us consistent control..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MY

Mohammed Y.

System Admin

> "However, the interface can be slightly complex for beginners, and setup may take some time. Despite that, it’s a powerful tool for organizations looking to..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

SJ

Steve J.

IT Manager

> "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the product."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259)

DK

Dima K.

IT DevOps

> "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update manager, have yet to try that..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412)

MH

Michael H.

Robotics and IT Technician

> "Installing agents on macs is a bit of pain (due to macs of course)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

MC

Mac C.

CISO

> "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially in the areas..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978)

MaJ

Matías J.

VP ETECH

> "Instead of paying for and managing four different agents on the endpoint, we now manage one."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

AK

Akash K.

AM - IT

> "Excellent support for Windows, macOS, and Linux endpoints, making it ideal for heterogeneous IT environments."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692)

KT

Kazuhiro T.

Engineer

> "Dynamic IP address is NOT supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487)

DP

Dipak P.

System Admin

> "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security policies—can be..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

SM

Susan M.

CISO

> "The price has been increasing day by day, which impacts our budget planning."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224)

Niraj K.

System Analyst

> "What I like most about the JumpCloud Directory Platform is its unified approach to identity and device management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471)

AF

Angel F.

IT Manager

> "Limited reporting features, occasional syncing issues"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607)

PY

Pankajj Y.

AM IT infra and Security

> "The admin console is highly intuitive for basic identity access management, saving our team a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176098)

AG

Ajay G.

IT and Devops

> "The product is somewhat complex to use and has a steep learning curve."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715)

RVU

Robert Vince U.

Desktop Suppoer Engineer

> "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in the cloud" with a hybrid..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

MY

Mohammed Y.

System Admin

> "JumpCloud also enables secure access to applications, networks, and systems from anywhere."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

MM

Meenakshi M.

Project Coordinator

> "Offline device support is lacking some functionalities - such as locking an offline device."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054)

MY

Mohammed Y.

System Admin

> "Overall, JumpCloud provides a reliable and centralized platform for managing users, devices, and access."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

SK

Santhosh K.

SOC Analyst

> "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a routine basis raises the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

LH

Liz H.

Executive Assistant

> "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

ED

Emily D.

HRBP

> "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even though you have just tried..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908)

AK

Akash K.

AM - IT

> "Strong security capabilities through policy enforcement, conditional access, and device compliance."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692)

ME

Moses E.

Managing Director

> "Without proper training, it could be dangerous to make changes in the settings and configurations."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816)

SM

Shake M.

Senior it manager

> "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

SK

Santhosh K.

SOC Analyst

> "As a result, devices may become vulnerable to security threats or stop working correctly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DW

Danny W.

Technical Team Lead and Systems Administrator

> "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to get access to our..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844)

Bibek M.

System and Network administrator

> "I also appreciated the Remote Access capabilities, which simplified device administration from anywhere."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035)

AP

Ari P.

CISO

> "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023)

CD

Corbin D.

Security Engineer

> "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035)

RK

Ravit K.

Head of Operations

> "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554)

Rajiv T.

Network Secuirty Engineer

> "My overall experience with JumpCloud has been positive, especially for managing users and devices from a single cloud platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175643)

JT

Jon T.

Senior Manager of Technical Operations

> "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837)

SV

Steven V.

IT Administrator

> "The ability to also add phones and other devices is nice too."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175619)

VR

Verified Reviewer

Systems Engineer

> "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252)

DP

Dipak P.

System Admin

> "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

AA

Arockia A.

Senior Manager

> "Custom package deployment through chocalatey is pain for the admin to setup securely"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927)

DP

Dipak P.

System Admin

> "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

ZM

Zachary M.

Asociate IT Admin Engineer

> "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366)

KP

Katrina P.

IT Analyst

> "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585)

AB

ADam B.

Director of IT

> "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no one truly..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833)

[View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

## User interface

[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)

4.58 (223)

4.64 (292)

### Features

Bitdefender GravityZone

20/38

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Escalation
-   Anti Spam
-   Anti Virus
-   API
-   Application Security
-   Audit Trail
-   Authentication
-   Compliance Management
-   Data Security
-   Data Visualization
-   Encryption
-   Endpoint Protection
-   Financial Data Protection
-   Firewalls
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   Maintenance Scheduling
-   Network Security
-   Password Management
-   Patch Management
-   Real-Time Monitoring
-   Real-Time Reporting
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Secure Data Storage
-   Security Auditing
-   Server Monitoring
-   SSL Security
-   Third-Party Integrations
-   Threat Intelligence
-   Threat Response
-   Virus Definition Update
-   VPN
-   Vulnerability Scanning

[See all features](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/#features)

JumpCloud

Top features

28/38

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Escalation
-   Anti Spam
-   Anti Virus
-   API
-   Application Security
-   Audit Trail
-   Authentication
-   Compliance Management
-   Data Security
-   Data Visualization
-   Encryption
-   Endpoint Protection
-   Financial Data Protection
-   Firewalls
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   Maintenance Scheduling
-   Network Security
-   Password Management
-   Patch Management
-   Real-Time Monitoring
-   Real-Time Reporting
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Secure Data Storage
-   Security Auditing
-   Server Monitoring
-   SSL Security
-   Third-Party Integrations
-   Threat Intelligence
-   Threat Response
-   Virus Definition Update
-   VPN
-   Vulnerability Scanning

[See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features)

### Recognition

Bitdefender GravityZone is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Computer SecuritySoftware (2026) 

No recognitions have been awarded to JumpCloud

### Deployment & support

Bitdefender GravityZone

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

JumpCloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitdefender GravityZone

-   By bitdefender
-   Located in United States
-   Founded in

JumpCloud

-   By JumpCloud
-   Located in United States
-   Founded in 2012

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$184.99one time

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Features

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[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

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4.4

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4.8

4.6

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4.9

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[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)[4.58 (223)](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/reviews/)

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