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Plaintiff Attorneys Personal Injury Workers Compensation Sexual Harassment Criminal Mass Torts
Law firms in the following practice areas: Personal Injury, Med Mal, Family, Social Security, Bankruptcy, Veterans, Insurance Defense, Mass Tort, Corporate, Public Sector, and more.
Integration with other platforms, such as Zipwhip , has been wonderful. The software is very user friendly.
The only complaint I have is that the members of my firm that practice criminal defense have a hard time using.
Customer service has been helpful and customizations have been mostly great. When used properly, the software makes management of cases and matters efficient and easy.
I was actually using another cloud based case management system, but was frustrated at it limited capabilities.
I like how easy it is to use, it is very helpful and helps me keep track of all my cases.
I have 12 years experience as a litigation paralegal, and in those years I've used a multitude of case management software systems.
What I enjoy most about this software is how helpful it is at keeping track of everything happening with our client's cases.
It is not beneficial to have information in one place and then your documents in another location.
I love the features it offers and the reports that can generate from it. It is very easy to access and the customer service has been great.
First off there was severe downtime because of database errors and then the overall intake system is lacking in every field all the way from duplicate management to marketing options.
I really like how it seamlessly blends to Outlook, Word, PDF. I like the ease of use and being able to create multiple documents at once.
I cannot imagine running a personal injury practice without Needles.
The customer support is top notch and training support wonderful. They have a client website full of useful info.
Ultimately, found out that I could code an if than statement in Needles should I want to use pronouns. Each bookmark in Neos will eat up a line or two of your template, which makes for errors.
I love the reporting features and dashboards that allows me measure KPIs efficiently. Our transition to Neos was quick and easy with great support from the Neos team.
I was very exited about the change. Unfortunately, I feel it takes a lot of time out of the work day when the system is not working properly.
Prioritize real-user-identified key features according to your needs to find your best fit.
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