# Compare Neos vs LEAP 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Neos and LEAP based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/58931-147413/Neos-vs-LEAP --- # Neos vs LEAP Features and Cost Comparison Last updated May 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NeosLEAP2/4 selected [Neos](https://www.capterra.com/p/58931/Neos/)[4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/) [LEAP](https://www.capterra.com/p/147413/LEAP/)[4.3 (541)](https://www.capterra.com/p/147413/LEAP/reviews/) [## Neos](https://www.capterra.com/p/58931/Neos/)[4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/) Starting Price $109.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment JA KS Based on [200 reviews](#user-reviews) Positive 171 Neutral 9 Negative 20 [## LEAP](https://www.capterra.com/p/147413/LEAP/)[4.3 (541)](https://www.capterra.com/p/147413/LEAP/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.2 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [541 reviews](#user-reviews) Positive 449 Neutral 45 Negative 47 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,106 reviews from legal case management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Client Management 4.5 Document Management 4.3 Billing & Invoicing 4.4 Case Notes 4.5 Task Management 4.4 82%Fit Feature ratings Client Management 4.1 Document Management 4.4 Billing & Invoicing 4.1 Case Notes 4.2 Task Management 3.8 User satisfaction User satisfaction 4.4 User reviews[200](https://www.capterra.com/p/58931/Neos/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.2 Customer support 4.4 User satisfaction 4.3 User reviews[541](https://www.capterra.com/p/147413/LEAP/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.0 Customer support 4.2 Price starts from Price starts from $109Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Neos is used by law firms, personal injury attorneys, insurance defense lawyers, mass tort practitioners, family law practices, public sector agencies, and in-house legal departments. Best for It is designed for law firms, legal professionals, attorneys, legal service providers, and more. ## User reviews Pros & cons JA Jhovanny A. Receptionist- New Client Liason > "Its intake, tabs, documents, financial and and even calendar options all contribute to creating daily functions..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063791) QY Queenie Y. Paralegal > "The thing I like least about NEOS is when I click messages I don't see my messages. When I text on NEOS, I would..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063895) KS Kayla S. Lawyer > "I like how it covers everything from document management and collection, contacts, time entries and more to..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7070690) AM Ashley M. Litigation Support > "That there’s no way to link our Neos calendar to our firm’s Outlook calendar." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063823) BK Brianna K. Legal Assistant > "I love how so many essential legal office management functions are integrated within the Neos app itself so that..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063660) HB Heather B. Legal Assistant, Office Manager > "The tabs are a bit clunky and it can be difficult to find the information I'm looking for. " [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063717) BK Brianna K. Legal Assistant > "It's cloud-based so users can work from anywhere and stay on the same page as updates occur in real time." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063660) Chandler B. G. Paralegal > "I have not found a feature that will allow me to add templates to generate documents from NEOS directly with case..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626165) AV Amy V. Paralegal > "I really like the document management and how we can customize and organize the TYPE of document for easier..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063683) HO Hazel O. Accounting > "I don't think I've found anything I dislike, everything is pretty straightforward on Neos, maybe just the..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626225) KS Kayla S. Lawyer > "I also love that I can directly tag emails into the platform so my emails can integrate easily." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7070690) BC Bernardo C. Owner > "There are too many extra steps to save documents and unable to use Adobe Acrobat to edit PDFs." [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6496945) MC Marianne C. Paralegal Case Manager Supervisor > "I love the ability to personalize Neos: the staff and default tasks, the checklists, the case dates, even the..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626335) JZ Janell Z. Senior Litigation Paralegal > "I don't like that you aren't able to update multiple checklist items at a time, you have to go one by one." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6629174) KD Kelly D. Litigation Paralegal > "One of my favorite features is that you can keep multiple clients' files open and can volley between them at the..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626759) MO Madison O. Paralegal > "Sometimes you have to copy your notes after every update and repost them because they refuse to save." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626185) CE Coral E. Paralegal > "The integrations with QuickBooks and Case Status really put everything at my fingertips." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063868) JM Jenna M. Paralegal > "Neos shows many error messages throughout the day, and tends to load very slowly at times." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767079) EL Ella L. Marketing Assistant > "I also appreciate how well it organizes case information and deadlines." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063883) CC Curtis C. Attorney- Principal > "Add an escape provision to the contract that if you are not satisfied yo may cancel." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6734680) MR Maria R. Case Manager > "The platform's capability to create a multitude of reports tailored to our firm's specific needs is a..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386) BR Brittany R. Intake Manager > "When trying to save something, if the required fields aren't filled out it wont save." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626169) LD Lidia D. Case Manager > "The integration of the other products we use in the office make it easier and faster to work on cases and knowing..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626726) DM Daniela M. Paralegal > "I do not like the notes part, I wish it just had a save button to make sure they are saved." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6629341) QY Queenie Y. Paralegal > "I also like having all the clients files in one place." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063895) GC Gina C. Business Manager > "Not only does it have unfixable glitches it is also not user friendly and it is difficult to navigate!" [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6644871) BQ Becc Q. Paralegal > "Neos is great for it combining calendar, notes, emails, and deadlines all in one place." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626190) BC Bernardo C. Owner > "I can’t save directly to Neos without save it to my computer first." [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6496945) KD Kelly D. Litigation Paralegal > "Another feature I like is the ability to toggle between different client files at the top of the screen." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626759) NG Nina G. Case manager-settlement processor > "the Customer service is beyond terrible - they are useless - the "ZOOMS" we not the least bit informative -..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6160724) AV Amy V. Paralegal > "I see Neos being a great tool once our firm learns how to use additional features." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063683) SB Sarah B. Marketing Director > "automations are not good, they need more options and variability" [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767081) MF Morgan F. Paralegal > "Neos makes it easy to integrate everyday used apps, such as Microsoft Office, and create templates." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626166) PS Peyton S. Legal Assistant > "Sometimes we have issues with it not working correctly which can be frustrating." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626164) FR Franchesca R. Case manager > "What i like the most about NEOS is the checklist, i love not having the checklist to remind me everything i need..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6631215) CK Callie K. Paralegal > "Very quick responses from customer service but not always able to get the problems solved." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767224) IS Inezmarie S. Attorney > "I like that it syncs with my Outlook calendar and that I can access it from everywhere. " [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6627700) SJ Stormi J. Senior Paralegal > "Sometimes internet is slow which can be annoying." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6635222) JB Jessica B. Case Management Supervisor > "Every area of neos is helpful for our every day activities such as updating clients, ordering bill and records,..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6158416) BE Brittany E. Negotiator > "it goes down a lot and the dashboard is not helpful/user friendly" [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626174) AL Arianna L. Legal Assistant > "The thing I like most about Neos is the detailed tabs that come along with working throughout Neos." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626368) JB Jacob B. Attorney > "The learning curve was a bit steeper than I expected." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626229) JH Jetta H. Intake Zar > "It has been very helpful managing our clients and their cases." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063668) ED Emily D. Paralegal EDPNA > "Many bugs." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626159) MR Maria R. Case Manager > "Additionally, the seamless integration with numerous programs has streamlined various processes, making my..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386) ML Marc L. attorney > "Documents which have not been modified inexplicably change the modification date themselves making the date of..." [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104) AM Ashley M. Litigation Support > "Easy to use and friendly and efficient training after migrating from our previous case management software." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063823) JA Joel A. Owner > "Neos does not properly integrate with Outlook. " [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6254886) JA Jhovanny A. Receptionist- New Client Liason > "I am very happy with NEOS and am proud of its integration in our firm." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063791) NT Nancy T. Paralegal > "The text messaging system does not work" [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6085121) MV Maria V. Paralegal > "Integration with DocuSign further simplifies the process by automating document signing and saving signed..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6253345) CS Chris S. Attorney > "Can be glitchy sometimes." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6093193) MR Maria R. Case Manager > "Overall, Assembly Neos is an invaluable tool for any firm looking to optimize its operations and improve..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386) IP Ivonne P. Operations Manager > "I do not like that you cannot customize some of the information and that we have to scroll down on some pages," [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4236356) CE Coral E. Paralegal > "I love its ease of use and customization features." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063868) CK Chelsea K. Paralegal > "I wish there was a better dashboard system." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6158326) AA AnaMaria A. Litigation Paralegal > "I just began using it and it feels user friendly and able to save and review and categorize all documents." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626243) CM Crystal M. Settlement Administrator > "Initially, transitioning was difficult." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6026883) AF Alexandra F. Senior Litigation Paralegal > "Overall, it is a great case management platform that is reliable, efficient, and easy to work with.." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063742) IP Ivonne P. Operations Manager > "its ok, the converting process was not great, and we switched from Needles desktop 5, so i was very disappointed..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4236356) MH Maria H. Senior Paralegal > "Having the information that I need at my fingertips and being able to generate documents." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6651914) ML Marc L. attorney > "Some examples: Reports that are generated are not as good as the prior version of the software. " [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104) MM Meggan M. Litigation Paralegal > "I really appreciate how it merges documents so well and works amazingly with the integrations." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767121) JM Jason M. Paralegal > "I've had tickets open in excess of a year, and even with follow-up requests, no solutions. " [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3865069) MC Marianne C. Paralegal Case Manager Supervisor > "I like the regular emails from Neos with updates, training opportunities, and communication from them. " [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626335) EM Elizabeth M. partner > "They made me write 40 characters)" [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4458860) SB Stella B. Intake Manager > "Neos helps me stay organized and up-to-date with my clients—I could not imagine working without it." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626218) JM Jason M. Paralegal > "The calendar is always problematic." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3865069) BM Bethsaida M. Administrative Assitant > "Neos makes everything you need to run your office smoothly in one place at your fingertips." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6631509) ML Marc L. attorney > "It is buggy, not easy to use, and it takes the joy out of my job. " [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104) LC Leilani C. Receptionist > "It's clean and very organized." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063825) AP Amanda P. Paralegal > "Bugs and issues are not resolved prior to new features being put out causing other aspects of the program to fail." [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___2997693) CL Caroline L. Case Manager > "It really gives me the power to have everything that is important to me available and standardized." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6778416) AP Amanda P. Paralegal > "This is a reoccurring issue and affects the ability to use the program for it's intended purpose." [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___2997693) SB Stella B. Intake Manager > "The convenience and organization it provides when dealing with hundreds of different clients." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626218) FO Frank O. owner > "They promise to bring over data from Needles or another system but they can not. " [See full review](https://www.capterra.com/p/58931/Neos/#GetApp___3053923) RJ Rhonda J. Attorney and Owner > "That I can create templates for almost all documents I use!" [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626738) ZL Zach L. Paralegal > "It is extremely buggy, unintuitive, and not suitable for daily practice management." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3026482) VP Vanessa P. Paralegal > "I'm able to breeze through my case work for each client." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341642) ZL Zach L. Paralegal > "We were misled by Needles staff as to the overall quality of Needles Neos and the ease of migration." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3026482) [View Reviews](https://www.capterra.com/p/58931/Neos/reviews/) SS Scott S. Attorney > "The Forms and Templates function makes it very easy to create automated documents, especially with the clause library feature, I am able to automate documents but still have the ability to..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7112450) Amrinder S. Business Manager > "What I like least about LEAP Legal Software is that it is mainly desktop-based and does not properly save emails from the new web-based Outlook. Since many firms now use Outlook on the web,..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7101700) Grace W. Senior Solicitor > "LEAP provides an all-in-one practice management system that integrates matter management, document automation, time recording, and billing." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110623) BO Brendan O. President and Lawyer > "The desktop app is clunky and it's not ADA-compliant in that you can't zoom in to make the small tables and text legible when looking at a matter. And when you use the main menu for the app..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7116032) KB Karen B. Practice Manager > "Its clear layout, logical workflows and integrated tools make it easy to navigate, locate information and complete everyday tasks such as managing matters, sending emails, saving documents..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110559) TR Trafford R. Paralegal > "My one complaint is that I cannot drag any attachments from emails directly through to my LEAP matter, I have to save the document separately onto file explorer or save it directly onto the..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7101455) JB Julie B. Conveyancing Assistant > "The platform is well designed for legal professionals and provides a comprehensive set of tools for managing matters, documents, and billing within one system love it." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7107662) OA Olivia A. Law Clerk and Executive Assistant > "My only critique at this time is that, due to the size of the program, the startup can take a little bit of time (albeit only minutes) or some of the plugins in MS Office Suite can contribute..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7114232) Grace W. Senior Solicitor > "It also integrates seamlessly with our phone system, allowing phone calls to be automatically recorded for billing and generating file notes directly within the relevant matter, which saves..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110623) BO Brendan O. President and Lawyer > "Desktop app's integration with Microsoft Word and Excel is buggy and error messages sometimes get stuck in a loop that requires use of task manager to close Leap and restart it." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7116032) LB Laura B. Assistant > "Having Leap Accounting as a separate tab really helps with time recording as you can look at the matter and input time in a separate window, you don't need to jump between two tabs or write..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7108158) LP Leigh P. Practice Manager > "The limitations of some of the reporting features and lack of ability to customise reports or have PowerBI reports created is frustrating." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7121112) RP Robyn P. Legal Assistant > "I love how easy it is to organise each matter, allowing users to schedule tasks, enter payments and fees, create and email invoices, run reports, order certificates, create documents and..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7100224) TS Tiana S. Associate Lawyer > "I dislike that when I download something from my browser I cannot drag an drop it from there into leap, I have to open up my files and take it from there." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7112163) TM Teri M. Admin and Law Clerk > "The time tracking tools are excellent, the personalization and customization, the integration with Microsoft and Quickbooks alone make it worth every penny." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7117922) AW Aubrey W. Solicitor > "The tab layout also doesn’t fit to match my monitor screen, which makes navigation a bit less convenient than it could be." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7108291) JV Jason V. Managing Principal > "I like the efficiency of having all emails stored to file automatically and all files for all practices and the accounting across the firm under one platform." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7100448) CG Cindi G. Paralegal > "Sometimes when I attach a document through Law Connect (which I do every day), I have to cancel and reattach it several times because it gets hung up." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7103772) JB Julie B. Conveyancing Assistant > "Overrall, LEAP’s combination of automation, integrated tools, and remote accessibility makes it a practical solution for improving efficiency in a busy legal practice." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7107662) LM Laurie M. Attorney > "There are sometimes glitches such as receiving error messages that are difficult to understand and noticeable lag when opening large matters or documents." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7124491) CS Casey S. Office Manager and Paralegal > "One of my favorite features is the help option available on every single page; it makes finding answers to quick questions effortless because you never have to leave the screen you’re working..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7120293) VR Verified Reviewer Lawyer > "The accounting section does not have general accounting feature, still many updates need to be covered in terms of criminal law practice." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7114166) Amy N. Legal Secretary > "LEAP is very user friendly in paying invoices as well as entering receivables. If you receive a check from a client that is paying multiple invoices, LEAP has an excellent way of entering..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7089848) VR Verified Reviewer Partner > "It doesn't integrate well with Microsoft Office and the integrations often cause random errors or crashing with microsoft word." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7116066) Lauren F. Legal Secretary > "I like the use of cards for contacts/clients and when keeping contact details up to date, everything syncs up when wanting to send letters or emails." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7102728) VR Verified Reviewer Trainee Solicitor > "There are sometimes lags in opening up documents, and occasionally documents will not pull through into emails even after multiple attempts to attach," [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7108197) Amy N. Legal Secretary > "I also like the way that LEAP syncs all of the transactions over to QuickBooks Online so that we can have an accurate account of our transactions." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7089848) JR Juliet R. Director > "The admin side to our invoicing process is quite lengthy as we have to remove and separate out the breakdown each time." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7058110) Madison C. Senior Law Clerk > "It saves time when opening new files and keeps everything organized, which is especially helpful for real estate transactions where there are a lot of details to keep track of." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7112316) BL Beverley L. Legal Aid Manager > "Also sometimes after clearing cache Leap doesn't allow you to work because server not reachable which can cause delays and lack of ability to work." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7120155) JN Jaipreet N. Lawyer > "Several features really stand out, including how user-friendly the platform is, the excellent training provided during onboarding, the integrated AI tools designed for lawyers, and the..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7117512) VH Vic H. Administrator > "We had major issues with emails not appearing in our LEAP correspondence folders but once \[sensitive content hidden\] visited an explained how best to use the platform, the issues have have..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7103002) LB Linda B. Finance Manager > "You can work remotely on it when needed and it has a large bank of reports to help you best assess your business needs and performance" [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7101117) Lauren F. Legal Secretary > "For example, my colleague has put some documents into a file but they haven't appeared until a long time after, making it sometimes hard to be productive and up to date on individual files." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7102728) Grace W. Senior Solicitor > "It is a comprehensive legal practice management platform that helps streamline file management, document creation, and billing." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110623) IP Ingrid P. Operations Manager > "We had issues setting up new matters and the accounts team have had continuous issues to the point the interest calculator has only just been resolved and we have been on LEAP for over a..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7068225) TL Trieu L. Director > "Innovations and their commitment to development of the software program to make things work more efficiently. Since we have had our Client Success Manager, we feel the LEAP can be..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7122780) Siddharth T. Principal Lawyer > "The software seems laggy a lot of time when we are searching for forms and when opening new forms in word." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7101685) JL Joseph L. Law Firm Founder and President > "Their native integration with the Gold Standard Estate Planning software WealthCounsel is an amazing value which is already INCLUDED in the subscription price which saves out firm tons." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7108757) PD Paula D. Administrator > "Unable to make corrections/or have the LEAP representative unable to make corrections on billed invoices." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7114149) Sandra S. Principal > "The updates to software in line with technology e.g use of AI, and simplified processes for preparation of legal documents." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7111084) AW AlyReche' W. PARALEGAL > "LEAP can be a bit slow at times, glitchy, and some features aren’t very intuitive, which creates a learning curve for new users." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7114693) OK Olivia K. Partner > "Our customer service representative, \[sensitive content hidden\], goes above and beyond to communicate with us, ensure we are up to date with the latest, and offer unparalleled customer..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7111107) JV Jason V. Managing Principal > "Also, the fact that the Wills platform and conveyancing platform (Closer) is yet an additional per file cost and it was not sold that way to me originally." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7100448) LR Laura R. Head of Learning and Development > "I like the ability to be able to "code" letters within the precedent system and to manually create a workflow that suits our firm." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7102990) Amy B. Paralegal > "I've worked at firms with no case management system and firms with a sub-par case management system which barely works." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7100355) VR Verified Reviewer Partner > "Document management and client/case management are both really solid, and the AI and automation features genuinely save you time on the day-to-day stuff." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110966) FL Francis L. Lawyer > "Someone created a Financial Statement on their own account, under the file name and I was unable to access it from my own account." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7107954) Sarah K. Legal Assistant > "Additionally, having client and file data preloaded makes generating forms much faster and more efficient, ultimately saving valuable time that can be better spent on other matters." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7114848) JC Joanne C. Assistant Office Manager > "There are extra steps involved now when generating invoices or recording payments which just wastes time." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7108491) LR Laura R. Head of Learning and Development > "Client/Agent and Lender cards are very helpful and the ability to add individuals to Solicitor cards for certain offices is very handy." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7102990) TR Tony R. Solicitor Director > "Probably the most problematic aspect of LEAP, for me, is that anytime you change products (particularly if you drop some services), they disconnect you and you then have to sue them to try to..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___6845178) OK Olivia K. Solicitor > "The forms are kept up to date, including things like inheritance tax forms and SA900 tax returns, which gives peace of mind." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7103143) OK Olivia K. Solicitor > "The integration with other programmes such as Adobe, or Microsoft can sometimes have issues - mainly when there are third party updates." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7103143) James B. Founding Attorney > "However, when I figured out how to build my forms and documents and ensure I had my data entered, LEAP really showed its versatility and power." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7111632) Roselle M. Conveyancer > "I also am not a fan of the update on LEAP Accounting that it had to open a new window - takes time before the pop up window opens." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7118206) Amrinder S. Business Manager > "The document automation and precedent library are particularly valuable, enabling consistent, accurate drafting while saving considerable time." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7101700) Karen C. Solicitor > "On a minor point I do not like the recent changes which requires users to open Leap Accounting on a new screen." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7106320) Laura F. Lawyer > "I also like the integration with my iPhone and iPad - the app is great - it doesn't have the functionality of the full version, but there is enough that if I'm caught without my laptop, I can..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7108063) VR Verified Reviewer Partner > "Overall, I miss the old divorcemate compared to LEAP. While LEAP is very powerful software, it takes a lot of work to be able to use it to its full potential because so many things seem..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7116066) Karen C. Solicitor > "It has helped me as a Sole Practitioner to transition to remote working when out of office and I have found that new staff have managed to operate the system without any extensive training." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7106320) BA Barbara A. Paralegal > "Some of the generated forms to not fill out properly with the information that is inputted into Leap." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110796) IC Isabelle C. Associate > "I learned a few more tips and tricks for LEAP today from \[sensitive content hidden\] 's training - he was thorough, informative, tailored the training perfectly to our roles and answered all..." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7132229) LP Leigh P. Practice Manager > "The LEAP community and having to get 'upvotes' in order for a logical feature or issue to be resolved is also not ideal." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7121112) DW Dawn W. Director > "As a director the most valuable aspect of Leap for me is the suite of management information reports which have enabled me to track performance, wip and billing." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7044590) RB Rachel B. Legal Assistant > "The way it sometimes disconnects from microsoft outlook and word, but its nothing that can't be fixed quickly." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7100353) JN Jaipreet N. Lawyer > "Overall, LEAP has helped our firm run more efficiently, reduce time spent on administrative tasks, and focus more on delivering quality service to our clients." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7117512) LL Louisa L. Managing Director > "before upgrading to the new version, sometimes i can't print out the trust statement using the app...." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7104136) RL Rosita L. Ms > "Having all the Court Form and Land Title Office form and AI searches, so make the legal professional field much easy to work on it." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7109868) MH Madison H. Lawyer > "We also run a lot of our work through the software which can cause speed issues at times." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7118628) Grace W. Senior Solicitor > "The document generation and precedent library are particularly valuable, as they save significant time and help ensure consistency across files." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110623) VR Verified Reviewer Lawyer > "Sometimes it is difficult to deal with settings and find the correct form, journal or feature." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7107939) SS Sunil S. Trusts and Estates Practiotioner > "sensitive content hidden\] has assisted us with the current issue of not able to produce IHT400 from LEAP due to a recent Microsoft update." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7100449) CS Courtney S. Practice Manager and Family Law Assistant > "It takes an age to load and sometimes pulls through duplicate information from different areas of LEAP." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7051980) VR Verified Reviewer Solicitor Apprentice > "It is a useful system that helps manage matters, record time easily, and organise documents in one place." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7109574) SG Sabrina G. Lawyer > "Some glitches with microsoft word and outlook integrations continue to occur." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7116846) CS Casey S. Office Manager and Paralegal > "I’ve found the accessibility of their support—both through the built-in help features and direct email contact—to be a major asset to my daily workflow." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7120293) VR Verified Reviewer Paralegal > "Sometimes there are lagging issues, not all the document precedents are updated right away but overall there are not many cons." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7110181) TS Tiana S. Associate Lawyer > "I like that it is integrated with all my other platforms such as outlook, especially when it comes to saving documents sent in an email." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7112163) LR Laura R. Head of Learning and Development > "I dislike that you cannot block a matter from proceeding to the next step until certain actions/tasks have been completed." [See full review](https://www.capterra.com/p/147413/LEAP/#Capterra___7102990) [View Reviews](https://www.capterra.com/p/147413/LEAP/reviews/) ## User interface 4.36 (200) [LEAP](https://www.capterra.com/p/147413/LEAP/) 4.26 (541) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 2-Way Messaging 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Neos 25/33 - 2-Way Messaging - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Management - Case Notes - Client Management - Client Portal - Communication Management - Compliance Management - Conflict Management - Contract/License Management - Customizable Templates - Data Import/Export - Deadline Management - Docket Management - Document Management - Electronic Signature - Full Text Search - Generative AI - Mobile App - Online Payments - Reminders - Reporting & Statistics - SSL Security - Task Management - Third-Party Integrations - Trust Accounting - Workflow Management [See all features](https://www.capterra.com/p/58931/Neos/#features) LEAP Top features 29/33 - 2-Way Messaging - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Management - Case Notes - Client Management - Client Portal - Communication Management - Compliance Management - Conflict Management - Contract/License Management - Customizable Templates - Data Import/Export - Deadline Management - Docket Management - Document Management - Electronic Signature - Full Text Search - Generative AI - Mobile App - Online Payments - Reminders - Reporting & Statistics - SSL Security - Task Management - Third-Party Integrations - Trust Accounting - Workflow Management [See all features](https://www.capterra.com/p/147413/LEAP/#features) ### Recognition Neos is recognized as a top-rated tool in 3 Capterra Shortlist reports LEAP is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Neos Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos LEAP Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Neos - By Assembly Software - Located in United States - Founded in 1985 LEAP - By LEAP Legal Software - Located in Australia - Founded in 1992 ## 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