# Compare Neos vs 8am CasePeer 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Neos and 8am CasePeer based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/58931-156217/Neos-vs-CASEpeer --- # Neos vs 8am CasePeer Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Neos8am CasePeer2/4 selected [Neos](https://www.capterra.com/p/58931/Neos/)[4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/) [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.8 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/) [## Neos](https://www.capterra.com/p/58931/Neos/)[4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/) Starting Price $109.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment JA KS Based on [200 reviews](#user-reviews) Positive 171 Neutral 9 Negative 20 [## 8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.8 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/) Starting Price $79.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment LP JM ES Based on [216 reviews](#user-reviews) Positive 213 Neutral 1 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,106 reviews from legal case management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Feature ratings Client Management 4.5 Document Management 4.3 Billing & Invoicing 4.4 Case Notes 4.5 Task Management 4.4 85%Fit High performer Feature ratings Client Management 4.7 Document Management 4.6 Billing & Invoicing 4.6 Case Notes 4.7 Task Management 4.8 User satisfaction User satisfaction 4.4 User reviews[200](https://www.capterra.com/p/58931/Neos/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.2 Customer support 4.4 User satisfaction 4.8 User reviews[216](https://www.capterra.com/p/156217/CASEpeer/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $109Per User, Per Month - Free version - Free trial Price starts from $79Per User, Per Month - Free version - Free trial Best for Best for Neos is used by law firms, personal injury attorneys, insurance defense lawyers, mass tort practitioners, family law practices, public sector agencies, and in-house legal departments. Best for 8am CasePeer is used by personal injury attorneys, law firms, plaintiffs' lawyers, mass tort attorneys, and legal practice managers. ## User reviews Pros & cons JA Jhovanny A. Receptionist- New Client Liason > "Its intake, tabs, documents, financial and and even calendar options all contribute to creating daily functions..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063791) QY Queenie Y. Paralegal > "The thing I like least about NEOS is when I click messages I don't see my messages. When I text on NEOS, I would..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063895) KS Kayla S. Lawyer > "I like how it covers everything from document management and collection, contacts, time entries and more to..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7070690) AM Ashley M. Litigation Support > "That there’s no way to link our Neos calendar to our firm’s Outlook calendar." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063823) BK Brianna K. Legal Assistant > "I love how so many essential legal office management functions are integrated within the Neos app itself so that..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063660) HB Heather B. Legal Assistant, Office Manager > "The tabs are a bit clunky and it can be difficult to find the information I'm looking for. " [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063717) BK Brianna K. Legal Assistant > "It's cloud-based so users can work from anywhere and stay on the same page as updates occur in real time." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063660) Chandler B. G. Paralegal > "I have not found a feature that will allow me to add templates to generate documents from NEOS directly with case..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626165) AV Amy V. Paralegal > "I really like the document management and how we can customize and organize the TYPE of document for easier..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063683) HO Hazel O. Accounting > "I don't think I've found anything I dislike, everything is pretty straightforward on Neos, maybe just the..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626225) KS Kayla S. Lawyer > "I also love that I can directly tag emails into the platform so my emails can integrate easily." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7070690) BC Bernardo C. Owner > "There are too many extra steps to save documents and unable to use Adobe Acrobat to edit PDFs." [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6496945) MC Marianne C. Paralegal Case Manager Supervisor > "I love the ability to personalize Neos: the staff and default tasks, the checklists, the case dates, even the..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626335) JZ Janell Z. Senior Litigation Paralegal > "I don't like that you aren't able to update multiple checklist items at a time, you have to go one by one." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6629174) KD Kelly D. Litigation Paralegal > "One of my favorite features is that you can keep multiple clients' files open and can volley between them at the..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626759) MO Madison O. Paralegal > "Sometimes you have to copy your notes after every update and repost them because they refuse to save." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626185) CE Coral E. Paralegal > "The integrations with QuickBooks and Case Status really put everything at my fingertips." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063868) JM Jenna M. Paralegal > "Neos shows many error messages throughout the day, and tends to load very slowly at times." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767079) EL Ella L. Marketing Assistant > "I also appreciate how well it organizes case information and deadlines." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063883) CC Curtis C. Attorney- Principal > "Add an escape provision to the contract that if you are not satisfied yo may cancel." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6734680) MR Maria R. Case Manager > "The platform's capability to create a multitude of reports tailored to our firm's specific needs is a..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386) BR Brittany R. Intake Manager > "When trying to save something, if the required fields aren't filled out it wont save." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626169) LD Lidia D. Case Manager > "The integration of the other products we use in the office make it easier and faster to work on cases and knowing..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626726) DM Daniela M. Paralegal > "I do not like the notes part, I wish it just had a save button to make sure they are saved." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6629341) QY Queenie Y. Paralegal > "I also like having all the clients files in one place." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063895) GC Gina C. Business Manager > "Not only does it have unfixable glitches it is also not user friendly and it is difficult to navigate!" [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6644871) BQ Becc Q. Paralegal > "Neos is great for it combining calendar, notes, emails, and deadlines all in one place." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626190) BC Bernardo C. Owner > "I can’t save directly to Neos without save it to my computer first." [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6496945) KD Kelly D. Litigation Paralegal > "Another feature I like is the ability to toggle between different client files at the top of the screen." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626759) NG Nina G. Case manager-settlement processor > "the Customer service is beyond terrible - they are useless - the "ZOOMS" we not the least bit informative -..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6160724) AV Amy V. Paralegal > "I see Neos being a great tool once our firm learns how to use additional features." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063683) SB Sarah B. Marketing Director > "automations are not good, they need more options and variability" [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767081) MF Morgan F. Paralegal > "Neos makes it easy to integrate everyday used apps, such as Microsoft Office, and create templates." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626166) PS Peyton S. Legal Assistant > "Sometimes we have issues with it not working correctly which can be frustrating." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626164) FR Franchesca R. Case manager > "What i like the most about NEOS is the checklist, i love not having the checklist to remind me everything i need..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6631215) CK Callie K. Paralegal > "Very quick responses from customer service but not always able to get the problems solved." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767224) IS Inezmarie S. Attorney > "I like that it syncs with my Outlook calendar and that I can access it from everywhere. " [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6627700) SJ Stormi J. Senior Paralegal > "Sometimes internet is slow which can be annoying." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6635222) JB Jessica B. Case Management Supervisor > "Every area of neos is helpful for our every day activities such as updating clients, ordering bill and records,..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6158416) BE Brittany E. Negotiator > "it goes down a lot and the dashboard is not helpful/user friendly" [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626174) AL Arianna L. Legal Assistant > "The thing I like most about Neos is the detailed tabs that come along with working throughout Neos." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626368) JB Jacob B. Attorney > "The learning curve was a bit steeper than I expected." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626229) JH Jetta H. Intake Zar > "It has been very helpful managing our clients and their cases." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063668) ED Emily D. Paralegal EDPNA > "Many bugs." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626159) MR Maria R. Case Manager > "Additionally, the seamless integration with numerous programs has streamlined various processes, making my..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386) ML Marc L. attorney > "Documents which have not been modified inexplicably change the modification date themselves making the date of..." [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104) AM Ashley M. Litigation Support > "Easy to use and friendly and efficient training after migrating from our previous case management software." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063823) JA Joel A. Owner > "Neos does not properly integrate with Outlook. " [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6254886) JA Jhovanny A. Receptionist- New Client Liason > "I am very happy with NEOS and am proud of its integration in our firm." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063791) NT Nancy T. Paralegal > "The text messaging system does not work" [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6085121) MV Maria V. Paralegal > "Integration with DocuSign further simplifies the process by automating document signing and saving signed..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6253345) CS Chris S. Attorney > "Can be glitchy sometimes." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6093193) MR Maria R. Case Manager > "Overall, Assembly Neos is an invaluable tool for any firm looking to optimize its operations and improve..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386) IP Ivonne P. Operations Manager > "I do not like that you cannot customize some of the information and that we have to scroll down on some pages," [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4236356) CE Coral E. Paralegal > "I love its ease of use and customization features." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063868) CK Chelsea K. Paralegal > "I wish there was a better dashboard system." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6158326) AA AnaMaria A. Litigation Paralegal > "I just began using it and it feels user friendly and able to save and review and categorize all documents." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626243) CM Crystal M. Settlement Administrator > "Initially, transitioning was difficult." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6026883) AF Alexandra F. Senior Litigation Paralegal > "Overall, it is a great case management platform that is reliable, efficient, and easy to work with.." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063742) IP Ivonne P. Operations Manager > "its ok, the converting process was not great, and we switched from Needles desktop 5, so i was very disappointed..." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4236356) MH Maria H. Senior Paralegal > "Having the information that I need at my fingertips and being able to generate documents." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6651914) ML Marc L. attorney > "Some examples: Reports that are generated are not as good as the prior version of the software. " [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104) MM Meggan M. Litigation Paralegal > "I really appreciate how it merges documents so well and works amazingly with the integrations." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767121) JM Jason M. Paralegal > "I've had tickets open in excess of a year, and even with follow-up requests, no solutions. " [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3865069) MC Marianne C. Paralegal Case Manager Supervisor > "I like the regular emails from Neos with updates, training opportunities, and communication from them. " [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626335) EM Elizabeth M. partner > "They made me write 40 characters)" [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4458860) SB Stella B. Intake Manager > "Neos helps me stay organized and up-to-date with my clients—I could not imagine working without it." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626218) JM Jason M. Paralegal > "The calendar is always problematic." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3865069) BM Bethsaida M. Administrative Assitant > "Neos makes everything you need to run your office smoothly in one place at your fingertips." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6631509) ML Marc L. attorney > "It is buggy, not easy to use, and it takes the joy out of my job. " [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104) LC Leilani C. Receptionist > "It's clean and very organized." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063825) AP Amanda P. Paralegal > "Bugs and issues are not resolved prior to new features being put out causing other aspects of the program to fail." [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___2997693) CL Caroline L. Case Manager > "It really gives me the power to have everything that is important to me available and standardized." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6778416) AP Amanda P. Paralegal > "This is a reoccurring issue and affects the ability to use the program for it's intended purpose." [See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___2997693) SB Stella B. Intake Manager > "The convenience and organization it provides when dealing with hundreds of different clients." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626218) FO Frank O. owner > "They promise to bring over data from Needles or another system but they can not. " [See full review](https://www.capterra.com/p/58931/Neos/#GetApp___3053923) RJ Rhonda J. Attorney and Owner > "That I can create templates for almost all documents I use!" [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626738) ZL Zach L. Paralegal > "It is extremely buggy, unintuitive, and not suitable for daily practice management." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3026482) VP Vanessa P. Paralegal > "I'm able to breeze through my case work for each client." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341642) ZL Zach L. Paralegal > "We were misled by Needles staff as to the overall quality of Needles Neos and the ease of migration." [See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3026482) [View Reviews](https://www.capterra.com/p/58931/Neos/reviews/) LP Leslie P. Legal Clerk > "The platform made case management and collaboration much more efficient, helping me stay organized and on top of tasks. While there..." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7118256) PH Pam H. Paralegal > "Templates don’t always pull information from other tabs, which creates gaps in the final document. Because of this, I have to insert..." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128509) JM Josef M. Settlement Coordinator > "It is a strong case management system that helps streamline the lifecycle of personal injury cases from intake through settlement." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068) CG Carla G. Case Manager > "Duplication with downloads and the storage size create impediments to sending demands with supporting documents." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130635) ES Emily S. Claims specialist > "The platform offers great value for money, strong security features, and reliable tools for tracking tasks and deadlines." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039745) SB Syretha B. Firm Administrator > "Additionally, the search tool doesn't always work effectively. When searching for client names they don't always display." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7086118) GB Gian B. Case Manager > "The system is intuitive, and I appreciate the time-saving features like automated updates and reminders." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633) NR Nadia R. Legal Assistant > "At times, certain features felt somewhat rigid, especially when trying to adapt the platform to unique case needs." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128106) PC Pablo C. Case Manager > "It supports day-to-day operations effectively, from case tracking to communication." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128096) PH Pam H. Paralegal > "Having to place them there can be confusing, especially when the information logically belongs in another part of the file." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128509) NR Nadia R. Legal Assistant > "The system helped streamline daily workflows and improved communication within the team." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128106) RB Rodney B. Senior Intake Coordinator > "I sometimes need to update or amend a note or make a correction and the system as it stands now doesn't allow me to do that." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813485) GB Gian B. Case Manager > "It truly streamlines my workflow, making managing multiple cases feel much more organized." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633) SM SILVIA M. Case Manager > "Can't HIGHLIGHT important tasks/notes or can't change the COLOR for important items/notes." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813962) ES Emily S. Claims specialist > "It also helps attorneys stay on top of their caseloads while ensuring nothing falls through the cracks, making workflow much..." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039745) JD Jamilex D. Litigation Paralegal > "I don't like the pre-selected categories and that you can't make your own or customize them." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7030096) PH Pam H. Paralegal > "We have not had any issues with security everything seems to be secure, I like the fact that if I or someone else put in a note that..." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128509) RB Rodney B. Senior Intake Coordinator > "Inability to go back and edit notes unless they're tasks." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813485) JM Josef M. Settlement Coordinator > "It reduces time spent searching for documents and helps keep the entire team aligned." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068) NB Nate B. Managing Attorney > "Needs a far better NEGOTIATIONS tab/section, the settlement worksheet is not intuitive and should be able to be run without creating..." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966515) LP Leslie P. Legal Clerk > "The interface was intuitive, and it really helped me stay organized and on top of tasks, especially during busy days." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7118256) FM Frank M. Legal Assistant > "Our firm would simply not work as efficiently without CasePeer." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128645) JM Josef M. Settlement Coordinator > "It keeps all records, bills, and correspondence organized in a way that is easy to navigate and access quickly." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068) SS Sara S. Legal Assistant > "What I like the least about CASEpeer is that it does glitch often and the calendar feature is not very seamless, it takes a while to..." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6014235) PC Pablo C. Case Manager > "It’s easy to upload, organize, and retrieve documents, which helps keep cases structured and accessible." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128096) GC Gloria C. Case Manager > "Texting option for clients is great, but the notifications and non-automatic notes into the case is not existing therefore defeats..." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966345) AZ Abril Z. Lien Negotiator > "I also love that there's a Settlement tab which puts all the financials into one place and makes it easy to view." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7142433) TF Tonya F. Case Manager > "Calendaring was not the best." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039756) RW Ryan W. Paralegal > "The email integration is a great tool and saves so much time and keeps from things from getting mixed up." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7139353) MC Mandy C. Litigation Paralegal > "Lack of customization for key things like case types, always assuming the client is the plaintiff (and never the defendant,..." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4802707) JM Josef M. Settlement Coordinator > "CasePeer’s document management is one of its strongest features." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7130068) FK Feras K. Litigation Assistant > "It takes quite some time for it to load along with the medpay features under settlement, it can get confusing." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6014189) GB Gian B. Case Manager > "It's incredibly easy to track case progress, communicate with clients, and manage documents." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633) NB Nate B. Managing Attorney > "Also, on a small peeve is that under UM insurance the adjuster has to be categorized as "bodily injury" instead of just UM adjuster." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966515) SR Stephanie R. case manager > "My experience was 8AM Case peer has been absolutely the best and I enjoyed using it and making sure all files were good." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7146637) LC Leslie C. Attorney > "Text messages on each case that I am on are a little bit excessive." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6014152) PC Pablo C. Case Manager > "The features are robust and clearly designed with legal workflows in mind." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128096) ER Elizabeth R. case manager > "of the time I cant leave direct notes when i click on "Reply" ." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4970986) YD Yolanda D. Litigation Paralegal > "Client communications are well integrated, making collaboration seamless." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128556) RM Ramin M. Laywer > "Lack of ability to customize some of the settings particularly with saving photos and lack of ability to save video." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4171557) TF Tonya F. Case Manager > "It does everything I need it to do (Plaintiff Work) and like any software in the legal field when it is used to its capacity it is a..." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039756) CK Chelsea K. Intake Specialist > "There are some unnecessary components to what I do that I have to sift through or ignore." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6185357) SB Syretha B. Firm Administrator > "This is truly a useful case management tool that greatly supports operational efficiency." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7086118) AB Arman B. Case Manager > "Needs an update on the Management | Mail Review Center as it does not allow me to clear the notifications." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526139) TF Tracy F. Paralegal > "The learning curve is short because there are so many videos and articles to help you." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7118561) MI Megan I. attorney > "The documents are not as easy to categorize/ organize. " [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966359) GB Gian B. Case Manager > "It's made managing my caseload so much easier and more efficient." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128633) BM Brian M. CEO > "It is not live refresh, does not have many bells and whistles, lacks in innovation and technology (not modern)" [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4171552) KN Ken N. settlement negotiator > "It is very helpful in navigating case information when handling personal injury cases. " [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6824863) AO Anna O. Attorney > "litigation folder is really sub-par." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966477) YD Yolanda D. Litigation Paralegal > "Overall, the software is intuitive, easy to learn, cost‑effective, and an excellent tool for maintaining efficiency and organization." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128556) KJ Kim J. Paralegal > "It lags, dates get double booked often because there is not a "live update" when things are added." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526441) NR Nadia R. Legal Assistant > "am CasePeer is pretty easy to use and works really well for personal injury law firms." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7128106) TM Tyler M. Paralegal > "There are some issues with updating information at times." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4800849) NG Nancy G. Record Coordinator > "Logging in is secure and very seldom have issues." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7131498) LV Liv V. Legal Assistant > "I don't like that I can't edit my notes because I'm not an admin." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4800926) BR Bill R. Owner > "Adding clients, signing them up, and tracking records and bills, which is the most critical part of a PI practice has been honed..." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4996757) KC Karin C. Paralegal/Case Manager > "Hard to see information you saved to the file via email. " [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526196) JD Jamilex D. Litigation Paralegal > "It's easy to use when managing complex cases with multiple medical providers." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7030096) ME Melissa E. Owner / Managing Attorney > "It isn't as user friendly from a mobile device or tablet. " [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4801239) LK Lawrence K. Partner > "My staff has been able to catch on quickly, and share what they learn." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___6813657) KF Kayleigh F. Legal Assistant > "It is sometimes hard to read through the notes." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4803186) MI Megan I. attorney > "The notes are accessible to all, and have been very helpful in managing all my cases, and not having to figure out where notes were..." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4966359) KC Karin C. Paralegal/Case Manager > "Understandable because you are on the web but inconvenient." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526196) MM Meredith M. Case Manager > "I personally like it, i don't know any other site for case managing so this overall is pretty easy to use." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7039777) KC Karin C. Paralegal/Case Manager > "The notes are very messy and not easy to read." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___4526196) SR Stephanie R. case manager > "I loved it very much everything was organized, easy to use." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___7146637) KG Kevin G. Attorney > "I have the most difficulty with the costs and fee tracking areas of the software." [See full review](https://www.capterra.com/p/156217/CASEpeer/#Capterra___2791003) [View Reviews](https://www.capterra.com/p/156217/CASEpeer/reviews/) ## User interface 4.36 (200) [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/) 4.79 (216) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 2-Way Messaging 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Neos 25/33 - 2-Way Messaging - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Management - Case Notes - Client Management - Client Portal - Communication Management - Compliance Management - Conflict Management - Contract/License Management - Customizable Templates - Data Import/Export - Deadline Management - Docket Management - Document Management - Electronic Signature - Full Text Search - Generative AI - Mobile App - Online Payments - Reminders - Reporting & Statistics - SSL Security - Task Management - Third-Party Integrations - Trust Accounting - Workflow Management [See all features](https://www.capterra.com/p/58931/Neos/#features) 8am CasePeer Top features 27/33 - 2-Way Messaging - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Management - Case Notes - Client Management - Client Portal - Communication Management - Compliance Management - Conflict Management - Contract/License Management - Customizable Templates - Data Import/Export - Deadline Management - Docket Management - Document Management - Electronic Signature - Full Text Search - Generative AI - Mobile App - Online Payments - Reminders - Reporting & Statistics - SSL Security - Task Management - Third-Party Integrations - Trust Accounting - Workflow Management [See all features](https://www.capterra.com/p/156217/CASEpeer/#features) ### Recognition Neos is recognized as a top-rated tool in 3 Capterra Shortlist reports 8am CasePeer is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Neos Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos 8am CasePeer Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Neos - By Assembly Software - Located in United States - Founded in 1985 8am CasePeer - By 8am - Located in United States - Founded in ## Popular Comparisons [Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/) vs [LEAP](https://www.capterra.com/p/147413/LEAP/)[4.26 (541)](https://www.capterra.com/p/147413/LEAP/reviews/) $109/month Price Contact vendor for pricing 4.2 Features 4.2 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/58931-147413/Neos-vs-LEAP) [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/) vs [LEAP](https://www.capterra.com/p/147413/LEAP/)[4.26 (541)](https://www.capterra.com/p/147413/LEAP/reviews/) $79/month Price Contact vendor for pricing 4.6 Features 4.2 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/147413-156217/LEAP-vs-CASEpeer) [Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/) vs [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (790)](https://www.capterra.com/p/115613/MyCase/reviews/) $109/month Price $49/month 4.2 Features 4.4 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/58931-115613/Neos-vs-MyCase) [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/) vs [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (790)](https://www.capterra.com/p/115613/MyCase/reviews/) $79/month Price $49/month 4.6 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/115613-156217/MyCase-vs-CASEpeer) [Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/) vs [Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,726)](https://www.capterra.com/p/105428/Clio/reviews/) $109/month Price $49/month 4.2 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/58931-105428/Neos-vs-Clio) [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/) vs [Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,726)](https://www.capterra.com/p/105428/Clio/reviews/) $79/month Price $49/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/105428-156217/Clio-vs-CASEpeer) [Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/) vs [Litify](https://www.capterra.com/p/160393/Litify/)[4.38 (138)](https://www.capterra.com/p/160393/Litify/reviews/) $109/month Price $150/month 4.2 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/58931-160393/Neos-vs-Litify) [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/) vs [Filevine](https://www.capterra.com/p/140815/Filevine/)[4.45 (286)](https://www.capterra.com/p/140815/Filevine/reviews/) $79/month Price Contact vendor for pricing 4.6 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/140815-156217/Filevine-vs-CASEpeer) [Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/) vs [Filevine](https://www.capterra.com/p/140815/Filevine/)[4.45 (286)](https://www.capterra.com/p/140815/Filevine/reviews/) $109/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/58931-140815/Neos-vs-Filevine) [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/) vs [Litify](https://www.capterra.com/p/160393/Litify/)[4.38 (138)](https://www.capterra.com/p/160393/Litify/reviews/) $79/month Price $150/month 4.6 Features 4.3 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/156217-160393/CASEpeer-vs-Litify) [Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/) vs [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (358)](https://www.capterra.com/p/133656/Smokeball/reviews/) $109/month Price $49/month 4.2 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/58931-133656/Neos-vs-Smokeball) [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.79 (216)](https://www.capterra.com/p/156217/CASEpeer/reviews/) vs [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (358)](https://www.capterra.com/p/133656/Smokeball/reviews/) $79/month Price $49/month 4.6 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/133656-156217/Smokeball-vs-CASEpeer)