# Compare Neos vs Litify 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Neos and Litify based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/58931-160393/Neos-vs-Litify

---

# Neos vs Litify Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NeosLitify2/4 selected

[Neos](https://www.capterra.com/p/58931/Neos/)[4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

[Litify](https://www.capterra.com/p/160393/Litify/)[4.4 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

[## Neos](https://www.capterra.com/p/58931/Neos/)[4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

Starting Price

$109.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

JA

KS

Based on [200 reviews](#user-reviews)

Positive

171

Neutral

9

Negative

20

[## Litify](https://www.capterra.com/p/160393/Litify/)[4.4 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

Starting Price

$150.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

RM

RR

ML

Based on [138 reviews](#user-reviews)

Positive

116

Neutral

13

Negative

9

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## Summary

* * *

Key features rated by users

Features selected based on 4,106 reviews from legal case management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Client Management

4.5

Document Management

4.3

Billing & Invoicing

4.4

Case Notes

4.5

Task Management

4.4

79%Fit

Feature ratings

Client Management

4.6

Document Management

4.2

Billing & Invoicing

3.9

Case Notes

4.3

Task Management

4.1

User satisfaction

User satisfaction

4.4

User reviews[200](https://www.capterra.com/p/58931/Neos/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.4

User satisfaction

4.4

User reviews[138](https://www.capterra.com/p/160393/Litify/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$109Per User, Per Month

-   Free version
-   Free trial

Price starts from

$150Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Neos is used by law firms, personal injury attorneys, insurance defense lawyers, mass tort practitioners, family law practices, public sector agencies, and in-house legal departments.

Best for

Litify is a cloud-based legal practice management solution designed for larger law firms and in-house teams (10+ employees) with high-volume casework and a high-performance mindset.

## User reviews

Pros & cons

JA

Jhovanny A.

Receptionist- New Client Liason

> "Its intake, tabs, documents, financial and and even calendar options all contribute to creating daily functions..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063791)

QY

Queenie Y.

Paralegal

> "The thing I like least about NEOS is when I click messages I don't see my messages. When I text on NEOS, I would..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063895)

KS

Kayla S.

Lawyer

> "I like how it covers everything from document management and collection, contacts, time entries and more to..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7070690)

AM

Ashley M.

Litigation Support

> "That there’s no way to link our Neos calendar to our firm’s Outlook calendar."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063823)

BK

Brianna K.

Legal Assistant

> "I love how so many essential legal office management functions are integrated within the Neos app itself so that..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063660)

HB

Heather B.

Legal Assistant, Office Manager

> "The tabs are a bit clunky and it can be difficult to find the information I'm looking for. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063717)

BK

Brianna K.

Legal Assistant

> "It's cloud-based so users can work from anywhere and stay on the same page as updates occur in real time."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063660)

Chandler B. G.

Paralegal

> "I have not found a feature that will allow me to add templates to generate documents from NEOS directly with case..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626165)

AV

Amy V.

Paralegal

> "I really like the document management and how we can customize and organize the TYPE of document for easier..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063683)

HO

Hazel O.

Accounting

> "I don't think I've found anything I dislike, everything is pretty straightforward on Neos, maybe just the..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626225)

KS

Kayla S.

Lawyer

> "I also love that I can directly tag emails into the platform so my emails can integrate easily."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7070690)

BC

Bernardo C.

Owner

> "There are too many extra steps to save documents and unable to use Adobe Acrobat to edit PDFs."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6496945)

MC

Marianne C.

Paralegal Case Manager Supervisor

> "I love the ability to personalize Neos: the staff and default tasks, the checklists, the case dates, even the..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626335)

JZ

Janell Z.

Senior Litigation Paralegal

> "I don't like that you aren't able to update multiple checklist items at a time, you have to go one by one."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6629174)

KD

Kelly D.

Litigation Paralegal

> "One of my favorite features is that you can keep multiple clients' files open and can volley between them at the..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626759)

MO

Madison O.

Paralegal

> "Sometimes you have to copy your notes after every update and repost them because they refuse to save."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626185)

CE

Coral E.

Paralegal

> "The integrations with QuickBooks and Case Status really put everything at my fingertips."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063868)

JM

Jenna M.

Paralegal

> "Neos shows many error messages throughout the day, and tends to load very slowly at times."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767079)

EL

Ella L.

Marketing Assistant

> "I also appreciate how well it organizes case information and deadlines."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063883)

CC

Curtis C.

Attorney- Principal

> "Add an escape provision to the contract that if you are not satisfied yo may cancel."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6734680)

MR

Maria R.

Case Manager

> "The platform's capability to create a multitude of reports tailored to our firm's specific needs is a..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386)

BR

Brittany R.

Intake Manager

> "When trying to save something, if the required fields aren't filled out it wont save."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626169)

LD

Lidia D.

Case Manager

> "The integration of the other products we use in the office make it easier and faster to work on cases and knowing..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626726)

DM

Daniela M.

Paralegal

> "I do not like the notes part, I wish it just had a save button to make sure they are saved."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6629341)

QY

Queenie Y.

Paralegal

> "I also like having all the clients files in one place."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063895)

GC

Gina C.

Business Manager

> "Not only does it have unfixable glitches it is also not user friendly and it is difficult to navigate!"

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6644871)

BQ

Becc Q.

Paralegal

> "Neos is great for it combining calendar, notes, emails, and deadlines all in one place."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626190)

BC

Bernardo C.

Owner

> "I can’t save directly to Neos without save it to my computer first."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6496945)

KD

Kelly D.

Litigation Paralegal

> "Another feature I like is the ability to toggle between different client files at the top of the screen."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626759)

NG

Nina G.

Case manager-settlement processor

> "the Customer service is beyond terrible - they are useless - the "ZOOMS" we not the least bit informative -..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6160724)

AV

Amy V.

Paralegal

> "I see Neos being a great tool once our firm learns how to use additional features."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063683)

SB

Sarah B.

Marketing Director

> "automations are not good, they need more options and variability"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767081)

MF

Morgan F.

Paralegal

> "Neos makes it easy to integrate everyday used apps, such as Microsoft Office, and create templates."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626166)

PS

Peyton S.

Legal Assistant

> "Sometimes we have issues with it not working correctly which can be frustrating."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626164)

FR

Franchesca R.

Case manager

> "What i like the most about NEOS is the checklist, i love not having the checklist to remind me everything i need..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6631215)

CK

Callie K.

Paralegal

> "Very quick responses from customer service but not always able to get the problems solved."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767224)

IS

Inezmarie S.

Attorney

> "I like that it syncs with my Outlook calendar and that I can access it from everywhere. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6627700)

SJ

Stormi J.

Senior Paralegal

> "Sometimes internet is slow which can be annoying."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6635222)

JB

Jessica B.

Case Management Supervisor

> "Every area of neos is helpful for our every day activities such as updating clients, ordering bill and records,..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6158416)

BE

Brittany E.

Negotiator

> "it goes down a lot and the dashboard is not helpful/user friendly"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626174)

AL

Arianna L.

Legal Assistant

> "The thing I like most about Neos is the detailed tabs that come along with working throughout Neos."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626368)

JB

Jacob B.

Attorney

> "The learning curve was a bit steeper than I expected."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626229)

JH

Jetta H.

Intake Zar

> "It has been very helpful managing our clients and their cases."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063668)

ED

Emily D.

Paralegal EDPNA

> "Many bugs."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626159)

MR

Maria R.

Case Manager

> "Additionally, the seamless integration with numerous programs has streamlined various processes, making my..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386)

ML

Marc L.

attorney

> "Documents which have not been modified inexplicably change the modification date themselves making the date of..."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104)

AM

Ashley M.

Litigation Support

> "Easy to use and friendly and efficient training after migrating from our previous case management software."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063823)

JA

Joel A.

Owner

> "Neos does not properly integrate with Outlook. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6254886)

JA

Jhovanny A.

Receptionist- New Client Liason

> "I am very happy with NEOS and am proud of its integration in our firm."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063791)

NT

Nancy T.

Paralegal

> "The text messaging system does not work"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6085121)

MV

Maria V.

Paralegal

> "Integration with DocuSign further simplifies the process by automating document signing and saving signed..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6253345)

CS

Chris S.

Attorney

> "Can be glitchy sometimes."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6093193)

MR

Maria R.

Case Manager

> "Overall, Assembly Neos is an invaluable tool for any firm looking to optimize its operations and improve..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386)

IP

Ivonne P.

Operations Manager

> "I do not like that you cannot customize some of the information and that we have to scroll down on some pages,"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4236356)

CE

Coral E.

Paralegal

> "I love its ease of use and customization features."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063868)

CK

Chelsea K.

Paralegal

> "I wish there was a better dashboard system."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6158326)

AA

AnaMaria A.

Litigation Paralegal

> "I just began using it and it feels user friendly and able to save and review and categorize all documents."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626243)

CM

Crystal M.

Settlement Administrator

> "Initially, transitioning was difficult."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6026883)

AF

Alexandra F.

Senior Litigation Paralegal

> "Overall, it is a great case management platform that is reliable, efficient, and easy to work with.."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063742)

IP

Ivonne P.

Operations Manager

> "its ok, the converting process was not great, and we switched from Needles desktop 5, so i was very disappointed..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4236356)

MH

Maria H.

Senior Paralegal

> "Having the information that I need at my fingertips and being able to generate documents."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6651914)

ML

Marc L.

attorney

> "Some examples: Reports that are generated are not as good as the prior version of the software. "

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104)

MM

Meggan M.

Litigation Paralegal

> "I really appreciate how it merges documents so well and works amazingly with the integrations."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767121)

JM

Jason M.

Paralegal

> "I've had tickets open in excess of a year, and even with follow-up requests, no solutions. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3865069)

MC

Marianne C.

Paralegal Case Manager Supervisor

> "I like the regular emails from Neos with updates, training opportunities, and communication from them. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626335)

EM

Elizabeth M.

partner

> "They made me write 40 characters)"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4458860)

SB

Stella B.

Intake Manager

> "Neos helps me stay organized and up-to-date with my clients—I could not imagine working without it."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626218)

JM

Jason M.

Paralegal

> "The calendar is always problematic."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3865069)

BM

Bethsaida M.

Administrative Assitant

> "Neos makes everything you need to run your office smoothly in one place at your fingertips."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6631509)

ML

Marc L.

attorney

> "It is buggy, not easy to use, and it takes the joy out of my job. "

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104)

LC

Leilani C.

Receptionist

> "It's clean and very organized."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063825)

AP

Amanda P.

Paralegal

> "Bugs and issues are not resolved prior to new features being put out causing other aspects of the program to fail."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___2997693)

CL

Caroline L.

Case Manager

> "It really gives me the power to have everything that is important to me available and standardized."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6778416)

AP

Amanda P.

Paralegal

> "This is a reoccurring issue and affects the ability to use the program for it's intended purpose."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___2997693)

SB

Stella B.

Intake Manager

> "The convenience and organization it provides when dealing with hundreds of different clients."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626218)

FO

Frank O.

owner

> "They promise to bring over data from Needles or another system but they can not. "

[See full review](https://www.capterra.com/p/58931/Neos/#GetApp___3053923)

RJ

Rhonda J.

Attorney and Owner

> "That I can create templates for almost all documents I use!"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626738)

ZL

Zach L.

Paralegal

> "It is extremely buggy, unintuitive, and not suitable for daily practice management."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3026482)

VP

Vanessa P.

Paralegal

> "I'm able to breeze through my case work for each client."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341642)

ZL

Zach L.

Paralegal

> "We were misled by Needles staff as to the overall quality of Needles Neos and the ease of migration."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3026482)

[View Reviews](https://www.capterra.com/p/58931/Neos/reviews/)

RM

Renee M.

Paralegal

> "I love how you can do everything from emails, document sharing, calendaring, expenses, etc. from within this..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060699)

RM

Rafael M.

CMA

> "There a few, minimal occasions, where files tend to take more than expected to upload. When handling great..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066395)

RR

Rinu R.

Technical support engineer

> "Case Management is really helpful in Litify as it helps manage cases from intake to closure, including tracking..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6830360)

SB

Sarah B.

Legal Assistant

> "I do not like having to generate each document separately, I wish that we were able to click on more than..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063508)

ML

Marie L.

Negotiator

> "Pros, I love the search column, I like the litify note tab I can create a note and chatter from that particular..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063789)

MC

Miriam C.

Paralegal

> "Don't love it- While it offers a wide range of features, I think the information gets lost and I like to have my..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7061462)

MB

Michelle B.

COO

> "The chat feature and task management enables teams to collaborate and always have the same information at their..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060712)

BM

Brenda M.

CMA

> "I do not like that sometimes the sign in screen will not log in unless you go through a certain URL."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060908)

MP

Michelle P.

Salesforce Developer

> "The automation features help reduce a lot of manual work, and case management feels solid for day-to-day..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060723)

JS

Juan S.

IT Manager

> "The licensing model is not useful for migration law firms; the UI is neither intuitive nor friendly."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060783)

NC

Nischay C.

LG Trainer and Sales specialist

> "Litify helps firms streamline routine tasks and workflows, such as document generation and task tracking."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7001312)

RV

Romario V.

Intake specialist

> "Sometimes get frozen. When i trying to send text message take much mins to complete the process."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7062872)

RR

Riley R.

Legal Project Analyst

> "Reporting and dashboards are especially strong, giving firms clear insight into performance and case progress."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064760)

KE

Kat E.

Resource Specialist

> "The speed of the website seems as though everything is on a set of servers that are running out of space."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064630)

MV

Mona V.

Paralegal

> "File sharing and document management are easily accessible when working with a big team on the same assignment."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063650)

SM

Susan M.

Law Clerk

> "The search option in the log notes does not function easily."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060679)

TR

Tamaika R.

Paralegal

> "Uploading Documents- I like the way we can just grab and drop the documents into Litify."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063745)

NS

Nichole S.

Controller

> "It should stop syncing as soon as I unmark it from the outlook docrio add-in."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063715)

RM

Renee M.

Paralegal

> "I really utilize the tasks tabs and reminders heavily to keep track of outstanding tasks."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060699)

ND

Nick D.

Case Manager

> "Also, sometimes the sheer number of folders can be counterproductive."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066451)

JC

Julie C.

Paralegal

> "It is not complicated to use and has been very helpful with allowing me to create and update files in a manner..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060670)

VH

Vickie H.

Paralegal

> "Document management and sharing feel clunky at times."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060682)

KH

Kim H.

Human Resources Director

> "I love how It combines the all the case management things now I can track case and automate the document and its..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6764934)

RR

Riley R.

Legal Project Analyst

> "Sometimes the platform lags and doesn't not perform well."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064760)

NC

Nikki C.

Paralegal

> "Litify’s intuitive interface and seamless integration with Salesforce made case management efficient and easy to..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063922)

OA

Orlando A.

Specialist in records processing

> "I would say, a little slow when loading or uploading documents."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060674)

SH

Sabrina H.

Paralegal

> "I like the endless customizable dashboard and profile options, making day to day work easy."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063585)

JS

Joanne S.

Office Manager

> "Unfortunately, we still receive emails addressed to \[sensitive content hidden\]."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066444)

RR

Riley R.

Legal Project Analyst

> "Customer support and onboarding resources are generally helpful, and the platform continues to improve with..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064760)

SG

Sydney G.

Paralegal

> "Litify's response time is slow."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060748)

KW

Kirsten W.

Paralegal

> "I like that downloading files and sharing them with others internally and externally because it is convenient."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063857)

NS

Nichole S.

Controller

> "In addition, the prices of licenses is painfully high!"

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063715)

KJ

Kaitlyn J.

Settlement Coordinator

> "It is nice to be able to work on one screen and not have to click multiple tabs."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060657)

SH

Steve H.

Hearing Representative

> "Too slow, not user friendly, simple things take far too many steps."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060671)

LR

Lidia R.

Paralegal

> "I like the way the open cases list as they can be categorized by case stage."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7067640)

KJ

Kaitlyn J.

Settlement Coordinator

> "I liked least that the reporting is not accurate."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060657)

JC

Julie C.

Paralegal

> "I like the storage capacity and the compatibility with NetDocs. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060670)

KL

Kim L.

Legal Administrator

> "I think the product is too cumbersome. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066425)

RV

Romario V.

Intake specialist

> "Nice, it could be better if we would have the possibility to fix it to get it faster to complete the process..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7062872)

KL

Kim L.

Legal Administrator

> "It slows me down."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066425)

PD

Parris D.

Litigation Paralegal

> "I think overall it's a really good system and I like how you can log everything including expenses, etc."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060708)

KE

Kat E.

Resource Specialist

> "Things are definitely slower than when I started a couple years ago."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064630)

KT

Kelli T.

Paralegal

> "Litify has made our case management job much easier in a day to day basis."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063578)

SF

Susan F.

Paralegal

> "Intake section was also too complicated and slowed our process up making the calls far longer then they needed to..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6139050)

LJ

Luis J.

Accountant

> "Very easy to run and create reports to know the status of each area/department and make decisions."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063570)

BE

Braya E.

Disbursement coordinator

> "I dont like the fact that you have to use the clients name or account number."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6845990)

MV

Mona V.

Paralegal

> "Litify has been an excellent tool for case management and easy client control."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063650)

KJ

Kaitlyn J.

Settlement Coordinator

> "There is no easy way to fix it."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060657)

MB

Michelle B.

COO

> "We are very much looking forward to 2026 and the new customizations that will make us even more efficient."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060712)

SS

Stephen S.

Attorney

> "Frustrating. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060736)

MS

Mileen S.

Litify Development and Administration

> "With docrio you can manage the documents easily."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063688)

NR

Nancy R.

Litify-Salesforce Administrator

> "Its incompatibility with Salesforce Service Cloud poses challenges for seamless integration with a phone system."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6067540)

JM

Juan M.

Legal Assistant

> "Easy to use most of the time when just completing tasks and it makes coordination and collaboration simpler"

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060669)

AS

Adam S.

Manager of Technical Operations

> "Every time you refresh the webpage the user has to sort the files again and again which can be time consuming."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___4907110)

PD

Parris D.

Litigation Paralegal

> "I really love that it is both a case management system and document management."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060708)

JS

Justin S.

Director of Product

> "Heavy lift, costs, not intuitive, not fully integrated as accounting platform does not work well at all with..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6304685)

KH

Kim H.

Human Resources Director

> "Overall experience has been good it works fine for me it is cloud based for I can access it from anywhere and it..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6764934)

EL

Emily L.

Paralegal

> "I was actually part of the trial of it, and I found that the developers knew absolutely nothing about civil..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6753871)

RM

Raquel M.

Operations manager

> "It is very user friendly, easily customizable, and new features coming out constantly that are very helpful."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060656)

PM

Peter M.

Chief Technical Officer

> "That would be mostly because of our old system being antiquated and this system having more bells in whistles."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6079337)

HD

Haley D.

Receptionist

> "I have a very positive overall experience using Litify to complete my every day tasks while at work."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064919)

SF

Susan F.

Paralegal

> "All they want to do now is push us to purchase LSAP to fix issues that we didn't create. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6139050)

SH

Sabrina H.

Paralegal

> "The integration of all products and reporting is very thorough."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063585)

JW

Justin W.

Salesforce Administrator

> "Instances of bugs in the platform met with "We know this is an issue, but it's not a priority to fix right now""

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6078816)

LR

Lidia R.

Paralegal

> "Overall I think its a fairly manageable system that helps cases flow."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7067640)

JS

Justin S.

Director of Product

> "They're VC-backed, driven by getting more sales, not delivering an optimal customer experience."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6304685)

MC

Miriam C.

Paralegal

> "I like that we are able to communicate with our clients easily."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7061462)

WB

Walt B.

Director of TechOps

> "For many firms, this is not the norm and can slow adoption of Litify."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___4856051)

RV

Robin V.

Records Retrieval Coordinator

> "Great platform for our office and departments."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063576)

SF

Susan F.

Paralegal

> "So far, that has not been accomplished. When support fixes one issue, it "breaks" something else. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6139050)

HD

Haley D.

Receptionist

> "What I enjoy most about Litify it the compact layout."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064919)

AL

Anthony L.

CEO

> "Document management is garbage."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___5038771)

[View Reviews](https://www.capterra.com/p/160393/Litify/reviews/)

## User interface

4.36 (200)

[Litify](https://www.capterra.com/p/160393/Litify/)

4.38 (138)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Neos

25/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/58931/Neos/#features)

Litify

Top features

28/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/160393/Litify/#features)

### Recognition

Neos is recognized as a top-rated tool in 3 Capterra Shortlist reports

Litify is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Neos

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Litify

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Neos

-   By Assembly Software
-   Located in United States
-   Founded in 1985

Litify

-   By Litify
-   Located in United States
-   Founded in 2016

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[Litify](https://www.capterra.com/p/160393/Litify/)[4.38 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

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