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RoomKeyPMS is your single, integrated hotel software provider for independent hotels and chain properties. With hundreds of integrations we can work with hotels to optimize operations.
hotels, motels, motor inns, holiday parks, B&Bs, PMCs, campgrounds and everything in between!
It is a strong and neat system that is easy to navigate, the information layout is clean and clear and the menu is great. The fact it is cloud-based is great as it can be navigated from anywhere.
There are issues with authorizations becomeing confusing for our guests and they think we have double charged them.
Sensitive content hidden] is amazing!!!!! the management team and the staff are so grateful for your patience and the customer service that you provide for us since the system has changed.
There is not a history of A/R to print. Basically the A/R City Ledger is awful.
This training session was completely worth it. For instant help they have a wonderful support team that always helps me fix any problems I come across.
The weakest side of the program is the report writer. It is sort of annoying that you can not get any reports that will give you annual information by months.
The system is user friendly, very easy to set-up and navigate throughout the different options. The booking engine is seamless and they make it easy when working with our other vendors.
No inventory for Guest Services (cots, cribs, etc.). Overbooking seems to be an issue that comes up a lot even if you are just going into a.
Seekom was so much better and more cost effective. The support is really awesome as the consultants are all very knowledgable and helpful - always getting back to us quickly with any of our requests.
The AirBNB integration is very poor - we have one piece of accommodation that simply blocks out all future nights on airbnb.
Switching to Seekom at the beginning of the busy season was a brave move but with the support, help and assistance from the friendly team made this an easy transition.
The user experience is extremely frustration for an administrator and is one of the least intuitive systems I have come across for administrative purposes.
Very helpful staff and they seem to be constantly improving the software.
Accounting package is very poor. These days holiday parks are owned by several owners who rent or lease their sites.
IBex has been around for some time, and clearly functionality has been added to and evolved over that time as there are alot of features within iBex that are both practical and useful.
However, this fault means we are getting very few direct bookings and we are having to pay commissions to OTAs because of it.
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RoomKeyPMS
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RoomKeyPMS
Seekom
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