RoomKeyPMS vs Hotelist: Which is a better fit?

It is a strong and neat system that is easy to navigate, the information layout is clean and clear and the menu is great. The fact it is cloud-based is great as it can be navigated from anywhere.

There are issues with authorizations becomeing confusing for our guests and they think we have double charged them.

Sensitive content hidden] is amazing!!!!! the management team and the staff are so grateful for your patience and the customer service that you provide for us since the system has changed.

There is not a history of A/R to print. Basically the A/R City Ledger is awful.

This training session was completely worth it. For instant help they have a wonderful support team that always helps me fix any problems I come across.

The weakest side of the program is the report writer. It is sort of annoying that you can not get any reports that will give you annual information by months.

The system is user friendly, very easy to set-up and navigate throughout the different options. The booking engine is seamless and they make it easy when working with our other vendors.

No inventory for Guest Services (cots, cribs, etc.). Overbooking seems to be an issue that comes up a lot even if you are just going into a.

I am really happy using Hotelist. It is easy and understandable and I believe a wonderful tool for all users.

I am solving overbooking reservations , that means bad feedbacks.

Dimitris D

Manager

Friendly to use, saving time, upgade quality of services to my customers, good suport every time needed, nice interface.

Most of the issues that I had a problem with, were solved with the last upgrade.

Great application and service. Very good and helpful assistance by executive every time.

We had problems with viewing our property via mobile but that has been addressed and fixed in the latest releases.

Everything I like so much email automations it helps me so much. I like the channel manager settings it's very easy to change prices restrictions and availability, housekeeping everything.

In addition to the above the PMS also offers integration with a POS app which allows us to automatically synchronize charges from the F&B departments to the guest rooms.