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Designed for dental facilities of all sizes, it helps manage and track patients' treatment plans, records, outstanding balance and more.
Dentists, Orthodontists
The customer service, support, and live help features are outstanding - the staff are friendly, very knowledgeable, willing to work with you and very effective at solving problems.
I have been using numerous Dental Software , and Eaglesoft are the MOST ANNOYING and RIDICULOUS of all. We have been having so much problem from day one till now.
My overall experience with Eaglesoft is great, the customer service is beyond amazing and they always answer any questions I may have.
Sometimes it shuts itself down or kicks me out of my application for “an illegal operation” however I did no such thing.
We really enjoy the ease of logging in and changing appts, and keeping patients information up to date - had great reminders and ease of use with statements etc.
My only complaint would be that some of our other software does not sync well with this product, which can cause some computer freezes.
User friendly, simple, easy access to FAQ and tutorials. Set up is quick, there is a lot of features to help make the patient experience better as far as insurance and billing.
How slow it can be at times and error messages.
We just onboarded this system and I am very excited to see the data it will provide. The assistance so far has been excellent.
If another office has a question and we didn’t book the patient because it’s just a question for another office. It shouldn’t set a RELO alert for that.
Almarie has been super helpful in anything we need help with. She respondes so promptly and It is so great.
People who listen and rate calls need to pay more attention to calls.
The recorded calls allow me to pinpoint what we are doing well as well as areas we can improve on. The breakdown of calls by employee allows me to apply accountability and celebrate achievements.
I don't like the fact that we don't get the calls right away. I takes at least 30+ minutes for us to get these calls.
The customer service representatives are the best and always answer emails so quick, it’s great.
NOT SURE we are using the patient reminders yet.
Eaglesoft
Top FeaturesPatient Prism
Patient Prism
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