Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Businesses that are looking to optimize their communications under one unified platform to reduce costs, offer remote working, boost ROI, or migrate from legacy to an AI-powered cloud phone system.
Telephony solution that enables businesses to manage activities across public switched telephone network (PSTN), voice over Internet Protocol (VoIP) networks, and more.
Call quality and reliability are awesome. Since we moved away from a competitor, we never had an issue with call quality or call dropping anymore.
Unreliable, lost calls daily, complaining customers, HANGING APPLICATIONS, and the amount of data they will ask you for in order to be able to fix absolutely anything is insane.
Our salesperson,[sensitive content hidden], was great. We didn't want to see demo's, so he did an amazing job outlining everything that they do and how it would benefit us and our company.
We loose service from time to time and have no way of communicating without the service.
Our overall experience with UltaTel has been great. I cannot say enough how impressed and happy we are with the their excellent customer service and technical support team.
We had a problem before with customers communication being scattered around.
They are responsive immediately to all of my concerns and whenever there has been a glitch, they have corrected it immediately. The follow through and follow up is excellent as well.
If your business prefers on-site assistance for installation of a phone system, you may be a little hesitant to have UltaTel as your phone service provider.
Presently, I am including students in the system such that while on campus they can benefit from free phone calls while on campus. Asterisk is really amazing.
Need to be careful not to leave it open to fraudulent calls. As a CLI based tool it can be a bit confusing to install from the tgz.
The openness of the system and ability to create so many solutions based on this little piece of software. It is a great foundation for creating a telecommunication solution for yourself.
It entails a number of severe security threats. And We don't obtain the complete event of Outdial parameters in the Asterisk manager interface layer.
Asterisk is a real time voice and video application, the following points made me recommend it to my industry. It is a free software!!! so amazing with the great solutions it provides.
No administration tools, no user interface, lack of commonly needed extensions like phone handset management and voicemail.
Very easy to set up and the user interface is as friendly as I was able to navigate with ease. Asterisk is stable, reliable and SIP configurations are perfect and so adaptable.
Documentation is not good enough. When you have some problem it is hard to find the solution.
Stephen H.: Hi there. I am Stephen. I am an IT administrator for a global tech firm and I would give Asterisk a 5 out of 5 rating. Before using Asterisk, we were using phones from the local phone provider, which were both costly, slow to implement, and required physical wiring to every phone. We chose Asterisk due to the open source nature of the tool and the ease of implementing on our side, as well as scalability costs being virtually now. Getting started with Asterisk was incredibly easy. It's open source. All of the documentation has been amazing and the community support over implementation is an incredible boon to getting set up easy. My advice and recommendation for getting started with Asterisk is to read the documentation and try and look for some simple examples online prior to starting. The community is amazing for helping with implementation and there are plenty of solid examples out there that will save you time and money.
ULTATEL Cloud Business Phone System
Top FeaturesAsterisk
ULTATEL Cloud Business Phone System
--
Asterisk
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing:
