Capterra Logo
Helping businesses choose better software since 1999

Zimbra Collaboration Suite vs Loop Email: Which is a better fit?

Updated on December 10th, 2023
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 13,592 reviews from Email Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Email Distribution
NA
Inbox Management
--
Access Controls/Permissions
4.4
Spam Blocker
NA
Email Monitoring
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Email Distribution
NA
Inbox Management
--
Access Controls/Permissions
--
Spam Blocker
NA
Email Monitoring
--
User satisfaction
4.4
User reviews91
Ease of use
4.2
Functionality
4.1
Value for money
4.4
Customer support
4.0
4.6
User reviews11
Ease of use
4.5
Functionality
4.3
Value for money
5.0
Customer support
4.9
Price starts from
--
Not provided by vendor
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Zimbra powers hundreds of millions of mailboxes on desktop and mobile devices in more than 140 countries, and is offered by more than 500 BSPs and 2,000 channel partners.

Teams and businesses that work on email, including customer service teams, customer success, sales, marketing, management teams and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-08dcc2bc-fc0a-41bd-f4d5-08d9c0270764
Tigran K
Owner
4.0

Tigran K.: Hi, my name is Tigran, I'm a quantitative analyst and I give Zimbra Collaboration Suite a rating of 4. And for more reviews like this, click the link below. We were using Zimbra, mostly for messaging. So we could message each other and some other people outside the company. We could also use it not only from office, but also from home, so that was very nice. So it's compatible with different operational systems. And I would say that one of the most important features for us was the folders that we had. It was pretty similar to Outlook Express, and we had some code that we were running on clusters. So whenever we had any messages like warnings or errors, they would be sorted into one of the folders and someone could look them up easily. There are two things that I like most about Zimbra. First, that I don't have to be in the office, I can be somewhere else so I can easily connect to the server. I don't need to have a special operational system, so you can do everything online. So you don't really need to install any software. So it's similar to what most of the people are used to when they use, say, Gmail, so you can actually open your browser and use Zimbra from your browser. The second feature that I liked was the system of folders. So this system exists almost everywhere, in almost any similar software. But for whatever reason, I just find it easier to use it in Zimbra then in, say, Gmail. So speaking about things that I did not really like, the interface looked a little raw sometimes, and we experienced several frontend errors. So for example, one day we just opened the software and all the names of months were in Ukrainian. It's not a big deal for me or some other people in our company who can understand Slavic languages, but I would say that for some people, it was surprising. So once in a while, these things appeared and I don't know, it shouldn't be the case for a professional software.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
60349 video thumbnail}
1 Video
No videos provided by vendor
No screenshots provided by vendor
178765
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Zimbra Collaboration Suite

Top Features
7/45
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Archiving & Retention
  • Autoresponders
  • Campaign Analytics
  • Campaign Management
  • Canned Responses
  • Chat/Messaging
  • Customer Segmentation
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Recovery
  • Drag & Drop
  • Email Distribution
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Mobile App
  • Prioritization
  • Process/Workflow Automation
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • Routing
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Support Ticket Management
  • Tagging
  • Third-Party Integrations
  • Whitelisting/Blacklisting
  • Workflow Management
  • Access Controls/Permissions
  • Collaboration Tools
  • Contact Management
  • Inbox Management
  • Multiple User Accounts
  • Reporting/Analytics
  • Response Management
See All features
Hide Email Management Software Features -

Loop Email

5/45
Show Email Management Software Features +

Zimbra Collaboration Suite

--

Loop Email

--

Zimbra Collaboration Suite
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Loop Email
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zimbra Collaboration Suite
  • By Zimbra
  • Located in United States
  • Founded in 2005
Loop Email
  • By Loop Email
  • Located in United Kingdom
  • Founded in 2015
Recommendations

Products similar to those you're currently comparing: