# Compare Arena PLM vs MasterControl Quality Excellence 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MasterControl Quality Excellence and Arena PLM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/6101-148577/Arena-PLM-vs-MasterControl

---

# MasterControl Quality Excellence vs Arena PLM Features and Cost Comparison

Last updated March 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MasterControl Quality ExcellenceArena PLM2/4 selected

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (535)](https://www.capterra.com/p/148577/MasterControl/reviews/)

[Arena PLM](https://www.capterra.com/p/6101/Arena-PLM/)[4.4 (116)](https://www.capterra.com/p/6101/Arena-PLM/reviews/)

[## MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (535)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$25000.00/year

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

Based on [535 reviews](#user-reviews)

Positive

498

Neutral

35

Negative

2

[## Arena PLM](https://www.capterra.com/p/6101/Arena-PLM/)[4.4 (116)](https://www.capterra.com/p/6101/Arena-PLM/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4.4

Reviews Sentiment

HS

hs

Based on [116 reviews](#user-reviews)

Positive

103

Neutral

10

Negative

3

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 4,248 reviews from quality management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

90%Fit

High performer

Feature ratings

Document Management

4.6

Electronic Signature

4.8

Quality Control

4.4

Corrective and Preventive Actions (CAPA)

4.1

Access Controls/Permissions

4.4

\--%Fit

Not enough reviews

Feature ratings

Document Management

4.5

Electronic Signature

5.0

Quality Control

\--

Corrective and Preventive Actions (CAPA)

4.8

Access Controls/Permissions

\--

User satisfaction

User satisfaction

4.5

User reviews[535](https://www.capterra.com/p/148577/MasterControl/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.2

Customer support

4.5

User satisfaction

4.4

User reviews[116](https://www.capterra.com/p/6101/Arena-PLM/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$25000Other, Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences.

Best for

Arena PLM caters to businesses across various industries, including high-tech electronics, consumer electronics, medical devices, life sciences, aerospace, defense, and transportation electronics.

## User reviews

Pros & cons

Simone B.

Quality compliance specialist

> "One of its main strengths is the ability to centralize quality processes including CAPA, deviations, change controls, training management, document..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153786)

MF

Mikkel F.

Validation specialist

> "Master Control can feel complex for beginners, with a steep learning curve and occasional glitches that disrupt workflow efficiency."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153886)

Marco B.

IT Senior Application Specialist

> "MasterControl Qx is a solid and compliance‑focused quality management system that delivers strong collaboration and form management features."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

VR

Verified Reviewer

Sr. Manager, SQA

> "As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern best..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

DN

Don N.

Associate director of quality

> "It’s more than a storage solution—it’s a dynamic system that integrates document workflows into our broader QMS, streamlining operations and bolstering..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

VR

Verified Reviewer

Sr. Manager, SQA

> "Longtime customers are left with aging infrastructure, limited documentation, and training materials that often fall short of demonstrating how to use..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

NH

Nikolas H.

Quality Engineer

> "MasterControl Quality Excellence is an excellent eQMS that provides a very easy-to-use UI/UX that effectively manages and maintains documents."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7131081)

MD

Madeline D.

Quality Engineer

> "Some functions are not intuitive, there is a lot of training to ensure that technicians understand how to navigate the search bar and view only..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

DN

Don N.

Associate director of quality

> "In a sector where regulatory compliance (e.g., 21 CFR Part 11, ISO 13485) is paramount, Qx has revolutionized how we manage our extensive library of..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

Sheshank A.

Director, Compliance

> "Certain areas such as Supplier quality and Audit modules have been outdated and ignored for years."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7178675)

VR

Verified Reviewer

Systems Specialist

> "The automated workflows for things like change control and CAPAs save a lot of time and reduce the back-and-forth emails. Once it’s set up right, it..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

SS

Sarah S.

Quality

> "And users do find the quality excellence tool to be cumbersome, and there is a large training burden for general of you only users as well as end user..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

Simone B.

Quality compliance specialist

> "The workflow configuration is flexible and supports compliance with GxP requirements, electronic signatures and audit trails."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153786)

VR

Verified Reviewer

Sr. Manager, SQA

> "The shift to named user licensing has disrupted business-critical workflows and imposed significant increased cost to maintain the same functionality."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

TL

Traci L.

Senior MasterControl Specialist

> "The fact that it has enhanced our quality compliance on so many levels; from collaborating on documents to managing and documenting training to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023039)

AI

Angel I.

Quality Systems Director

> "The other ancillary modules (Audit, Supplier) are clunky and don't get a lot of attention for upkeep like the hot topics (Mx and AI)."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

VP

Victor P.

Vice President, Business Operations

> "Documents and training has been instrumental in bringing up our HIPPA compliance by having an organized central repository with change control..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024518)

NL

Natasha L.

Sr QA Specialist

> "Sometimes the most basic of functionality is not considered when making a product and then it can take quite a while to get that fix developed and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023695)

NF

Nima F.

Sr. Quality Engineer

> "Advanced Quality Events Management (AQEM) within Qx is extremely useful in setting up the workflows that are governed by the various QMS-level SOPs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022862)

MW

Matthew W.

Quality Engineer

> "I dislike mastercontrol quality excellence for the difficulty in implementing the module and difficulty in training end users on the functionality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

MF

Mikkel F.

Validation specialist

> "Master Control delivers a powerful, feature-rich experience, balancing strong performance with complexity that may challenge new users"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153886)

VR

Verified Reviewer

Sr. Manager, SQA

> "We've been a MasterControl customer for over 20 years. While the system can work well when initially implemented, it lacks the flexibility to evolve..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

VR

Verified Reviewer

Sr. Manager, SQA

> "Provides a unified platform for document management, training, and electronic forms across quality processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

MC

Marylynn C.

quality engineer

> "Because they have a lot of different customers sometimes the common denominator wins out so there are some features that may not be perfect for your..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023863)

JC

Jennifer C.

Quality and Compliance Manager

> "Doc’s & Training Modules make it simple for us to keep our users up to date on the latest docs and keep their training current."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

AO

Amanda O.

Partner

> "The implementation can feel rushed; by the time you are starting to understand the system (infocard structures, etc.)"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023843)

NS

Nancy S.

eQMS Administrator

> "My overall experience is that it has a lot of possibility as you learn the ins and outs of the configuration rules. As I get more experience, I get..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

VR

Verified Reviewer

Sr. Manager, SQA

> "Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

ST

Steve T.

Quality analyst

> "Mastercontrol has been my primary eqms for the last 8 years and the customer support is outstanding and the platform is updated with new features every..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023836)

KB

Karina B.

Manager, QMS

> "There are some character limitations within our forms that are difficult to work with."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

SS

Sarah S.

Quality

> "In addition to being an industry leader, they also offer excellent customer support and collaboration on any of your document management or quality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

KC

Kelly C.

Sr Dir Quality Affairs

> "The current integration has been longer and more painful than previous but in part due to size and scope of our organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022799)

AT

Ambrosia T.

Quality Systems Manager

> "I really enjoy the capabilities of MasterControl. When it is full active, it is intuitive and allows our quality group to be efficient and reactive."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022754)

AP

Andrew P.

QMS Administrator

> "The site can be cumbersome to use at first, especially for smaller companies that are not FDA regulated. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023673)

Marco B.

IT Senior Application Specialist

> "It’s a great fit for organizations with strict regulatory requirements and structured internal processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

KB

Kalina B.

Quality Eningeet II

> "The import required a lot of manual updates, which was unexpected and time consuiming"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023141)

RA

Rosalia A.

Quality Manager

> "Is a great way to interconnect all the documentation and libraries in complex organizations. Once you learn and adapt to how it os designed is pretty..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

NS

Nancy S.

eQMS Administrator

> "The Jreports portion of this product does not live up to the expectations and performance level of the rest of the suite. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

RS

Rajat S.

Quality Compliance Specialist

> "It makes it easier to track issues, manage audits, and ensure compliance without duplication of effort."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023651)

Leon B.

CSV and eQMS Specialist

> "Most end-users are unsatisfied with their experience and handling the system."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7154564)

AH

Anker H.

QA IT manager

> "That it is trustworthy and covers most of my document management and training."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153861)

FD

Frances D.

Project Manager

> "Fields that are not used cannot be removed creating end user confusion."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023849)

Sheshank A.

Director, Compliance

> "The new AI tools being added are improving the robustness of the QMS."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7178675)

RA

Rosalia A.

Quality Manager

> "It can get confusing on the initial configuration and how it works for setting up at the initial part."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

KB

Karina B.

Manager, QMS

> "We can build customized workflows and forms which helps our company"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

VR

Verified Reviewer

Systems Specialist

> "It’s not super intuitive at first, and unless you have someone to walk you through it, it can feel a bit overwhelming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

MD

Madeline D.

Quality Engineer

> "The reduction in time for getting document approvals was extremely helpful along with the improvements in ensuring training is completed."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

VR

Verified Reviewer

Sr. Manager, SQA

> "Standard reports are unreliable and often blamed on a third-party."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

WC

William C.

EQMS Project Manager

> "Overall (and once needed enhancements were rolled out) the AQEM module has been a tremendous improvement in our ability to roll out new process forms."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

LG

Laura G.

Digital Quality Compliance Manager

> "The lack of audit trail information available to us."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783)

JC

Jennifer C.

Quality and Compliance Manager

> "It’s exciting to hear about all of the other products that MasterControl is rolling out and we are actively looking at ways in which those solutions..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

SP

Sarah P.

Quality Engineer

> "Instead, you have to find a collaboration step in your tasks somewhere, then modify step, then click "Add Guest" (which also doesn't make sense because..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6140668)

DN

Don N.

Associate director of quality

> "We’ve saved hundreds of hours on manual tasks in just one year, freeing up resources for strategic priorities like product innovation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

WC

William C.

EQMS Project Manager

> "This caused a delay in our ability to launch."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

VN

Vinodh N.

Quality Engineer

> "I like the seamless integration of core quality processes like NCRs, OOTs, MOCs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022807)

MB

Maissa B.

eQMS Coordinator

> "This must be done manually which can become time consuming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023022)

MO

Michele O.

Quality manager

> "Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

VR

Verified Reviewer

Sr. Manager, SQA

> "Updates are unpredictable and often introduce new issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

AI

Angel I.

Quality Systems Director

> "The Qx platform is great at maintaining strong compliance - particularly for Document Control and Training."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

VR

Verified Reviewer

Sr. Manager, SQA

> "Support is slow to respond and often unwilling to address known issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

ER

Ethan R.

Senior Quality Assurance

> "The Quality Excellence put on by mastercontrol is very informative and has excellent integration and links across all platforms offered both currently..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810498)

SS

Stephen S.

QA Specialist

> "SEARCH is not consistent or inaccurate"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023133)

VR

Verified Reviewer

Systems Specialist

> "That said, it did take time to get everything up and running, and I had to rely on support quite a bit in the beginning. But once you get past that, it..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

Zack C.

Quality Operations Manager

> "It doesn't integrate well with other modules, its cumbersome, its difficult to setup."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6667297)

LK

Liz K.

Quality Control Specialist

> "The way you can search and collaborate with people in the company is much easier along with the tracking of all revisions is so helpful."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6662925)

MN

Mary N.

Quality Engineer

> "Insights doesnt have all the available j reports but j reports is clunky"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810515)

RA

Rosalia A.

Quality Manager

> "The great support from the team during implementation that took a very old fashion set of documents to a new and able to grow system"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

RG

Ray G.

System administrator

> "User adoption is sometimes difficult."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024271)

VR

Verified Reviewer

Sr. Manager, SQA

> "The Customer Café provides a space for knowledge-sharing and collaboration across the user community."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

CH

Corneel H.

QA officier

> "Sometimes its overcomplicated and I need to do to much ‘clicks’ to achieve something."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809515)

RD

Richello D.

Sr Document Control Specialist

> "The flexibility of master control has allowed our team to continue to function across long distances."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022829)

SM

Serenity M.

Quality Assurance / Compliance Supervisor

> "There are multiple sites within my company that use Master Control and there have been issues with Master Control billing that has let to time wasting..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___5039121)

CH

Chelsey H.

Sr Quality Systems Specialist

> "It makes people and companies stay accountable to actions within the system to ensure quality excellence"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023136)

MG

Michael G.

eQMS Systems Engineer

> "The technical support we receive on the lowest tier isn't great."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023736)

NT

Nikole T.

Manager of Post Market Complaints

> "This gives you the ability to link those investigation together."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022975)

AP

Abner P.

QA - eQMS SysAdmin

> "Reporting still lacks flexibility for end users."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6658165)

MO

Michele O.

Quality manager

> "I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

WS

Willeke S.

QA Projects Manager

> "Not always easy for users to find their documents even with organisers and taxonomy"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809598)

MH

Marsha H.

Senior Manager of Quality Systems

> "The Collaboration process involves multiple users and is key for robust revisions."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022932)

DH

Deirdre H.

QA Procedure Analyst

> "Unfortunately, we forget to communicate or consider how certain changes may impact the organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648362)

[View Reviews](https://www.capterra.com/p/148577/MasterControl/reviews/)

HS

Humberto S.

Manufacturing engineer

> "Arena PLM truly shines when it comes to keeping complex product data organized and ensuring that cross-functional teams collaborate effectively...."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7160124)

HS

Humberto S.

Manufacturing engineer

> "Additionally, the user interface isn't the most modern, which can slightly slow down initial team collaboration until everyone is fully trained..."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7160124)

HS

Harsha S.

Mechanical engineer

> "Its streamlined change management, easy document control, strong traceability, and quick onboarding improved efficiency and visibility, making..."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7155138)

SF

Sebastian F.

Tecnico Electronico

> "If I had to mention one thing, it would simply be that the session felt way too short to fully absorb all the incredible capabilities regarding..."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7162772)

DK

Divya K.

Mechanical Design Engineer

> "Arena PLM provides strong document management and centralized product data control, making it easier for teams across engineering, quality, and..."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7156899)

DK

Divya K.

Mechanical Design Engineer

> "The interface occasionally feels dated, and certain actions may require multiple clicks, which can slow productivity."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7156899)

JS

Joe S.

Electrical Systems Engineer

> "As an engineer who uses the Change Control, Items, and Project modules, Arena has a decent search interface with an evolving user interface."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7162038)

DK

Divya K.

Mechanical Design Engineer

> "Some areas of the platform can feel less flexible, especially when configuring custom workflows or reports."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7156899)

HS

Harsha S.

Mechanical engineer

> "It provided an intuitive and collaborative environment for managing product lifecycle activities, document control, BOMs, and change management."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7155138)

BM

Beth M.

Mechanical Engineering Manager

> "There's no way to truly customize the dashboard to show ALL items where you are involved - instead of creating a quick link to a search which..."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___6509698)

KL

Kai L.

Product Quality Engineering Specialist

> "Compared to the homepage clutter from Agile PLM, the Arena layout was easily navigable with help and info tabs on most options to provide..."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7156408)

SsV

Sai suresh V.

R D Project Manager

> "Certain workflows take more steps than expected, and notifications or updates are not always very clear."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7156696)

HS

Humberto S.

Manufacturing engineer

> "Our internal engineering departments and external suppliers can easily access, communicate, and approve changes in real-time directly within the..."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7160124)

GR

Gowtham R.

Manufacturing Engineering

> "Search can be slow on very large datasets and exact-match focused."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7156720)

DK

Divya K.

Mechanical Design Engineer

> "The platform is effective for managing product data, engineering changes, and documentation in a centralized and secure environment."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7156899)

JC

Julien C.

Quality Manager

> "It is not possible to freeze a BOM with defined revisions. When a children Item is updated, it is automatically pushed in BOM."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___6497867)

SsV

Sai suresh V.

R D Project Manager

> "It is a reliable tool for managing product lifecycle activities, including BOM management, engineering changes, and documentation."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7156696)

JS

Jessica S.

Regulatory Affairs Specialist

> "Sometimes the search function is not as sensitive as I need it to be and I have to find different combinations before I find what I'm looking..."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___6496969)

SF

Sebastian F.

Tecnico Electronico

> "Seeing how easily files are tracked, shared, and updated across global teams made it clear that this platform is a vital asset for any..."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7162772)

DR

Dan R.

ee

> "Every interaction is a frustrating experience, having to remember what to click on this page, where a secrete setting is on another. "

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___6499174)

SF

Sebastian F.

Tecnico Electronico

> "The event was flawlessly executed, and it left me fully inspired and eager to implement these excellent management and collaboration tools into..."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7162772)

DR

Dan R.

ee

> "I regularly lose work because I thought I was done with a workflow but there was yet another save that seemed totally redundant. "

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___6499174)

SVB

Sai Vamsi B.

Mechanical Engineer

> "Still with all that simplicity able to have full functionality for Project tracking, approvals is good."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7156412)

AG

Anna G.

Senior Supplier Quality Engineer

> "Not easy to use for metrics reporting on NCR by supplier or per problem statement"

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___6499038)

SM

Sainived M.

Mechanical Design Engineer I

> "Their customer support was responsive and helpful whenever issues came up, which made adoption smoother for teams."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7155080)

SL

Sidney L.

Senior Manufacturing Engineer

> "Some sections are little vague on how to use properly like the Sourcing section."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___6489827)

CL

Cindy L.

Document Control Manager

> "I like that Arena is easy to use, the integration between the various modules, that it is hosted, and that upgrades are automatic. "

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7161661)

GG

Greg G.

Senior System Integration Engineer

> "The UI is semi clunky and takes time to learn and parse"

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___6490228)

SVRM

Satya Venkata Ramaraju M.

Engineer I, Mechanical

> "It was good except for the inability to work on different workspaces simultaneously."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7158634)

VR

Verified Reviewer

Senior Mechanical Engineer

> "In addition, the fact that Arena does not integrate with SolidWorks is a shame, as we have to manually create files every time which is a time..."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___5000357)

MO

Mark O.

EE Design

> "I have enjoyed the search functionalities and ability to quickly find parts."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7157882)

MV

Michelle V.

Document Control

> "Searchability is a bit wonky and it causes users to be confused"

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___4979213)

CL

Cindy L.

Document Control Manager

> "On the administrative side it is easy to set up, add requirements, and configure to whatever works for your company."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7161661)

ET

Eli T.

Sr. Electronic Engineer

> "Lack of connectivity and work order. When a BOM is requested in Excel, the file is opened in the old Microsoft Excel version."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___4890167)

GR

Gowtham R.

Manufacturing Engineering

> "Robust ECR/ECO workflows that are easy to configure and audit."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7156720)

CB

Cathy B.

Quality and Regulatory Manager

> "Also have not been able to find an escalation process."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___4984412)

LD

Leonard D.

Product Manager

> "Making changes is easy. Since it is internet based, remote access is easy."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7162238)

ET

Eli T.

Sr. Electronic Engineer

> "OrCAD CIS database is not synchronize to Arena."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___4890167)

AS

Ankitkumar S.

Technical Writer I

> "The revision control is easy to understand and work on across the organization."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7158603)

NF

Nancy F.

Quality Engineer

> "I don't like that we can't overwrite a revision in Design."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___4880958)

NC

Nikhil C.

Mechanical Engineer I

> "Also getting the history of an item is useful"

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7163665)

ET

Eli T.

Sr. Electronic Engineer

> "Is it possible to update?SAP is not synchronize to Arena."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___4890167)

SVB

Sai Vamsi B.

Mechanical Engineer

> "My first time using a PLM tool and it's very simple for a new person to understand."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___7156412)

CE

Claus E.

Product Mananager

> "Some features are hard to use, in particular when it comes to creating ECOs."

[See full review](https://www.capterra.com/p/6101/Arena-PLM/#Capterra___3815650)

[View Reviews](https://www.capterra.com/p/6101/Arena-PLM/reviews/)

## User interface

4.48 (535)

[Arena PLM](https://www.capterra.com/p/6101/Arena-PLM/)

4.37 (116)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

MasterControl Quality Excellence

Top features

31/39

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Calibration Management
-   Change Management
-   Communications Management
-   Complaint Management
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Data Import/Export
-   Defect Tracking
-   Document Coding & Control
-   Document Management
-   Electronic Signature
-   Equipment Management
-   Generative AI
-   Incident Management
-   Inspection Management
-   ISO Standards Management
-   Maintenance Management
-   Nonconformance Tracking
-   Policy Management
-   Quality Control
-   Real-Time Data
-   Reporting & Statistics
-   Risk Assessment
-   Risk Management
-   Statistical Process Control
-   Supplier Quality Control
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/148577/MasterControl/#features)

Arena PLM

29/39

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Calibration Management
-   Change Management
-   Communications Management
-   Complaint Management
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Data Import/Export
-   Defect Tracking
-   Document Coding & Control
-   Document Management
-   Electronic Signature
-   Equipment Management
-   Generative AI
-   Incident Management
-   Inspection Management
-   ISO Standards Management
-   Maintenance Management
-   Nonconformance Tracking
-   Policy Management
-   Quality Control
-   Real-Time Data
-   Reporting & Statistics
-   Risk Assessment
-   Risk Management
-   Statistical Process Control
-   Supplier Quality Control
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/6101/Arena-PLM/#features)

### Recognition

No recognitions have been awarded to MasterControl Quality Excellence

Arena PLM is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

MasterControl Quality Excellence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Arena PLM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MasterControl Quality Excellence

-   By MasterControl
-   Located in United States
-   Founded in 1994

Arena PLM

-   By Arena, a PTC Business
-   Located in United States
-   Founded in 2000

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