# Compare Salesforce Sales Cloud vs IXACT Contact 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Salesforce Sales Cloud and IXACT Contact based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/61368-130605/Salesforce-vs-IXACT-Contact --- # Salesforce Sales Cloud vs IXACT Contact Features and Cost Comparison Last updated March 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Salesforce Sales CloudIXACT Contact2/4 selected [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.4 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) [## Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.4 Ease of Use 4 Customer Service 4.1 Reviews Sentiment Based on [18,766 reviews](#user-reviews) Positive 16,804 Neutral 1,487 Negative 475 [## IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.4 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) Starting Price $45.00/month Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.1 Customer Service 4.5 Reviews Sentiment Based on [145 reviews](#user-reviews) Positive 130 Neutral 9 Negative 6 ## Summary * * * Features in Sales Tracking Software Best performer 31 / 43 Only Salesforce Sales Cloud - Access Controls/Permissions - Assignment Management - Call Logging 18 / 43 Only IXACT Contact - Calendar Management - Goal Setting/Tracking User satisfaction User satisfaction 4.4 User reviews[18,766](https://www.capterra.com/p/61368/Salesforce/reviews/) Ease of use 4.0 Functionality 4.4 Value for money 4.0 Customer support 4.1 User satisfaction 4.4 User reviews[145](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.4 Customer support 4.5 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from $45Flat Rate, Per Month - Free version - Free trial Best for Best for Sales teams, sales managers, marketing teams, and partner managers. Best for Specially designed for Realtors. ## User reviews Pros & cons AW Andrew W. Senior sales Rep > "The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth!" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7099330) JSF Jennsy Suyapa F. Customer Service > "There is no duplicate message if the information is entered twice so can easily confuse during a call or resolving a ticket where you only have minutes to solve a client..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7034651) KA Khyan A. Senior Business Development Representative > "You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7113059) Nathaniel C. Account Executive > "Admin-level customization often requires technical expertise or certified support, which adds cost and dependency." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245) Nathaniel C. Account Executive > "From automating lead workflows to detailed pipeline tracking, it enables full control and visibility over the sales cycle." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245) ZR Zane R. Office Coordintator > "The user interface for some things such as email templates and forms is not the most friendly and is fairly bare bones" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153) VR Verified Reviewer Director of Sales and Marketing > "I can't believe the levels of customization, configuration, automation, and now AI. If you set this up right, you can manage your entire business with Salesforce and..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7106050) YB YURI B. Accounting Sales > "It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7111664) LW Lillian W. Sr Analyst, Commissions > "It provides strong end-to-end visibility into customer information and the entire sales lifecycle, which makes it easy to track activity from initial contact through close." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058) AS Alison S. Executive Sales manager > "Our organization had required data points for us to fill daily, some of which were not as helpful for meaningful sales progress as others." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7006832) VR Verified Reviewer CRM Analyst > "I have very clear pipeline Thanks to Salesforce Sales Cloud, wich also make it easy for me to keep track of every lead, activity, and deal stage." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7047475) AR Akshya R. Admin > "Cost is little higher and maybe difficult to purchase new licenses and every add ons are additional cost." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7065081) ZR Zane R. Office Coordintator > "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153) AP Arpit P. IT Consultant > "Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is a..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6557891) JH Jeff H. Account Executive > "Salesforce Cloud is helpful to manage all of our customer records, track deal progress, and manage contracts." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7071081) JL Joshua L. Pharmacist > "It is really hard to log in and takes a long time with the authentication, I understand why but remembering passwords is hard" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629) Oliver K. Business Administrator > "Saleforce's approach has allowed me to optimize processes to close deals faster and build closer relationships with clients." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7022353) MR Miguel R. Sr. Technical Support Specialist > "Sometimes it glitches when you detach an article and you have to refresh the entire page and the content of a case comment goes lost if you don't save it first." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6510131) JK James K. Brand Ambassador > "Its uses very advanced AI features to categorize and segment leads allowing us to only focus on the best leads. With its customers communication features, we have been..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319) CL Concepcion L. Case Manager > "Sometimes the search results can be so large that nothing populates and after waiting for a bit do you get notified to try again." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6778325) Bill L. Vice President of Sales and Operations > "It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677) KT Katie T. Development and Marketing Assistant > "We had trouble getting Salesforce to “talk” to some of our other software such as Mail Chimp for our email campaigns." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6777334) Bob M. Regional Business Development Manager > "Salesforce Sales Cloud provide us with in-depth sales analytics that equip us with valuable insights to accelerate our sales cycle." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6765089) GT Grace T. Sales Representative > "I do not like large packets of information like Account or opportunities can all be deleted with a signal Delete so easily." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6878381) KH Kevin H. Senior SDR > "Overall, Salesforce Sales Cloud has been a reliable and robust CRM that has improved visibility into our sales pipeline and helped streamline processes across departments...." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6887034) Aviral G. Manager > "The intial set up and customisations were very complex abd alsoonfiguring it to match specific business processes can be time-consuming and sometimes requires a steep..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6424227) JK James K. Brand Ambassador > "Salesforce Sales Cloud analytics help us to extract useful insights from our sales data which direct us on how to optimize future sales." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319) ML Martin L. Sales Director > "Not a lot, it is quite comprehensive and therefore a bit more expensive than other less comprehensive CRMs" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7050959) Steven M. system technique > "It improves the efficiency of each employee by having all customer data gathered, automating processes, and making activities more organized." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6802850) Bill L. Vice President of Sales and Operations > "It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677) VR Verified Reviewer Account Executive > "The reporting and dashboard capabilities provide real-time insights that are crucial for our sales team." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324) FM Faizan M. Manager > "Sometimes it gets difficult to access from another country, sometimes we won't receive codes for verification." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6829678) VR Verified Reviewer Account Executive > "It’s the gold standard for a reason. If you have the budget and the team to manage it, there is no better tool for scaling a global sales organization." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324) JN Jayson N. Lead Associate > "We have an automated process that sometimes fails and gives us inaccurate data. When this happens, we have to spend time troubleshooting to figure out what went wrong." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6419970) VR Verified Reviewer Customer and Guest Support > "The interface is intuitive, the information is reliable, and setup is remarkably fast, allowing teams to operate smoothly with minimal learning curve." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7054086) RW Robin W. Executive Marketing Assistant > "The program may not be ideal single-location practices." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053211) JG John G. Account Executive > "The system is highly scalable, AI-powered CRM with rich pipeline management and customization options" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7046805) HK Hayley K. Trader > "For example, making many upweights/downweights to booked business can be very complicated and these changes are not recorded in a clear manor." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6415719) LS Ljs S. Sales Rep > "It's a comprehensive tool for sales teams that allows them to administer and manage the business." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053926) DK Daljeet K. Marketing Manager > "One challenge I’ve encountered is the steep learning curve. While Salesforce is highly capable, it can be overwhelming for new users, and the onboarding process requires a..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6479357) VR Verified Reviewer Sr. People Ops > "Salesforce allows our Sales and Marketing team to be aligned on the prospects and upcoming stages of sales." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7039645) Bill L. Vice President of Sales and Operations > "If i am being honest the cost..it adds up quick and you have to watch extra fees." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677) LW Lillian W. Sr Analyst, Commissions > "I also value its ability to integrate with other applications and systems, enabling more streamlined workflows across tools." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058) VR Verified Reviewer Account Executive > "We constantly experienced glitches and lag times in terms of loading." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783) MB Mark B. VP of Sales and Estimating > "It makes it easier to track leads, manage opportunities, and create more reliable revenue forecasts." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7084847) Paul F. Content writer > "It can be difficult to manage the settings and accessing the email templates for someone who doesn't have admin permissions" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6471797) Miguel J. D. Director of Sales > "Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6807944) RC Russell C. Systems Administrator > "The price is a bit high, integration can be rocky at times, and there were some items of customization that we could not alter." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6425158) EG Eric G. Sales > "Powerful, real-time reporting and dashboard tools allow for actionable sales insights and performance monitoring." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6841697) MH Maxime H. Account Manager > "Some bugs with the data and the amount of the opportunities." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6824451) Susana F. Client Relationship Manager > "Powerful but demanding. When implemented correctly, it becomes a strategic asset that drives accountability, transparency, and scalable sales performance." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7102980) HA Hemant A. Data Entry > "One more thing is that implementation process can take weeks or even months so this can be a challenge for businesses looking for a quick setup." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6413755) JJ Joshua J. Account Executive > "I can track every lead, touchpoint, and deal stage in one place, which is critical in a fast-paced sales role." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6788273) DJC David Joseph C. Inside Sales > "The Today's tasks can't be streamed into just today's tasks not just overdue ones..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6778103) JL Joshua L. Pharmacist > "It is the best way of tracking who has how many vaccinations and sending receipts" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629) MM Matheus M. Video Investment > "Additionally, some features can feel a bit pricey, and certain advanced functions require additional add-ons, which can increase costs." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6573675) LN Larry N. Customer Service Coordinator > "Also, the ability to define and insert our processes into Salesforce has gotten our team, veteran and rookies, on the same page." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6795229) AW Alvonda W. Account Manager > "Sometimes when I emails bounce, I get an error and it's difficult to work around this using Sales Engagement if this error occurs." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6590322) April V. Loan Processor > "It’s highly customizable and can handle complex processes, which makes it valuable for growing businesses." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7070635) AW Alicia W. Revenue Enablement Manager > "Our specific Salesforce instance has a TON of outdated information within it, and if I wasn't comfortable with the platform, I could get very confused." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6418946) RL Ramona L. AE > "It’s good for tracking opportunities, managing follow-ups, and seeing progress at a glance." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7048885) BG Brandon G. CEO > "Things I didn’t like about Salesforce Sales Cloud is the fact that it’s very complex when you’re first using the product and it’s features, especially navigating..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6712398) VR Verified Reviewer Graphic Designer > "Offers excellent CRM tools that help graphic designers keep track of client interactions and project history, streamlining communication for design projects." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6575670) VR Verified Reviewer Communications Intern > "The process for updating distribution lists is quite tedious and can easily be messed up and need to be reevaluated." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6455209) XL Xiang L. Director > "Its extensive CRM functionality and high productivity allow us to centralize clients' information integrated with other tools to get a completed analytics and real-time..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6448751) JP Justin P. Sales support > "Simple things like reading an email takes multiple extra steps, the email is printed as all one text in a tiny window on the side, (no seperation of separate responses)..." [See full review](https://www.capterra.com/p/61368/Salesforce/#SoftwareAdvice___5001402) AG Ana G. Customer support executive > "It has everything you need for support systems, email, inbound and outbound calls, chat support, etc." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6812641) VR Verified Reviewer Senior Product Manager > "The overall look and feel is very dated, processing of data is often slow, it's hard to keep the system up to date, and the overall experience is just not enjoyable to use." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6646248) MG Meenal G. consultant > "cloud's highly configurable platform enable companies to mold the system to fit their unique requirement and expand as their organization expand, guaranteeing, flexibility..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6323552) HW Henrik W. Sales Manager > "Salesforce Sales Cloud solves my problems related to scattered data, inefficient sales processes, limited visibility into performance, lack of collaboration, and..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___4884245) WB Will B. Student Recruitment Coordinator > "Sales force is incredibly useful as a CRM and managing a range of sales, leads and customer workflows." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7070372) CB Connor B. Client Services Manager > "Deleting and/or merging accounts was quite hard to do at the start." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6805804) GD Gino D. Sales Coordinator > "Salesforce Sales Cloud stands out some things that make it great, gives a clear view of sales stages, deals, and revenue forecasts and it automates repetitive tasks,..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997) CV Christina V. CRP > "the customization can be very difficult to do, and it isn’t always the most user-friendly platform" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6766251) TW Toshia W. Beauty blog > "It also plays well with other tools, so you can integrate it with your email or marketing platforms, which saves a ton of time. Plus, the reporting tools give you valuable..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6515956) VR Verified Reviewer Account Executive > "Data integrity was compromised due to slow updates." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783) UK Uttara K. Senior Manager > "Its intuitive interface and powerful features streamlined lead management, automated tasks, and provided valuable insights. Despite a learning curve, its customization and..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6422483) GD Gino D. Sales Coordinator > "New users often struggle with the sheer number of features, menus, and customization options" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997) Pablo Tadeo H. CEO > "Salesforce Sales Cloud offers a highly customizable platform with a wide range of integrations that allow our team to streamline workflows efficiently." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6451439) TP Tanya P. Account Executive > "I did not like that I could not change the pertinent information myself, the administrator of the team could only do that, and it sometime delayed my work process." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6528043) [View Reviews](https://www.capterra.com/p/61368/Salesforce/reviews/) VR Verified Reviewer Broker Owner > "The features that it offers." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674) VR Verified Reviewer Broker Owner > "My board needed their address because what they sent wasn't legible." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674) DP Doug P. Broker Owner > "We are now able to record sales, have better contact with our past clients and have all this at your..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2843965) VR Verified Reviewer Broker Owner > "NO ONE will respond to an email or phone call." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674) EA Erica A. Realtor > "I enjoy being able to send myself scheduled task reminders as it is has saved me on follow ups and..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2252709) VR Verified Reviewer Broker Owner > "My board has been requesting additional information for the past three days, but I have received no..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___6867674) SK Shane K. Team Leader, REALTOR > "The ease of handling various tasks and the dashboard helps to get on focus." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2855740) CL Christopher L. REALTOR > "There is a workaround in the FAQs for this, but unfortunately, customer and technical support are..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#SoftwareAdvice___6139439) LD Leo D. Sales representative. > "For being in touch with past clients is great, the email newsletter, the e card for holidays and the..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2346425) CL Christopher L. REALTOR > "There are issues with sending mass emails. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#SoftwareAdvice___6139439) VR Verified Reviewer Realtor > "It's easy to download contacts from all other programs and devices. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2843279) JL Joe L. Broker > "I dropped them from 2 stars to one since it's been a week since I last asked for help on a new round of..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___3163535) TA Tareon A. REALTOR > "I love the Auto Email Templates and the user friendly tools to set up clients on specific campaigns..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2278749) JL Joe L. Broker > "I’ve asked Ixact tech to review logs and show me what’s happening but they’ve not done so." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___3163535) KK Kristin K. Broker > "The customer service is stiff and not very nice, but once you learn all the tools that are available it..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2345242) RH Ryan H. Realtor > "Also it is frustrating that we cant have different email responses for different signup form and have..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2425269) EP Eric P. Realtor > "input of prospecting or client contacts is very easy to do." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2849105) BF Bobette F. REALTOR > "The transaction piece is still a nightmare in this industry, Preclose is a great software but again, we..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2356095) PG Paul G. Sales Agent and REALTOR® > "I worked in IT sales for 21+ years and depend highly on my CRM system to help keep me organized and on..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2345584) SK Sammy K. Sales Rep > "Could use more variety in the generic "keep in touch" marketing emails and the 'goal setting page'..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2355525) MR Michael R. Agent > "IXACT Contact has enabled me to keep in constant communication with my SOI and leads." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2363216) VR Verified Reviewer Realtor > "Finding a particular client or list of clients is not intuitive. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2843279) MD Maggie D. REALTOR > "I am able to easily change the suggested text to reflect my personality and writing style. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2237872) JL Joe L. Broker > "I’ve spent hours talking with various Ixact tech people and no fix is working." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___3163535) JS John S. Realtor > "This CRM has all the features needed to stay in touch with your current, past and future clients. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2362566) LD Lori D. Realtor > "Can not do a mass removal of the newsletter for either each client or entire data base." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) AM Alicia M. Realtor > "Keeping in contact with my contacts and getting a reply from them, which lets me know that they know..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270318) MM Michelle M. Realtor > "When I am assigning an activity plan to a listing, I feel that process is clunky. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270382) MM Mara M. Real Estate Agent > "I like the most having transferred all my contacts so easily, and the syncing ability moving forward" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2293027) LD Lori D. Realtor > "Unable to have more than 3 people as contacts i.e roommates." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) TG Tanya G. Realtor > "Robust but intuitive software that makes managing my contacts and transactions easier." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2370314) MR Michael R. Agent > "For me, there is some difficulty and confusion when working in the "properties" tab." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2363216) EB Eric B. Realtor > "I find the system is absolutely amazing for nurturing leads and staying in touch with past clients." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2355599) LD Lori D. Realtor > "They have a pre-written monthly newsletter but I must re-write because their pre-written newsletter is..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) EE EDGAR E. Sales Agent > "It helps me stay organized and stay top of mind with my past clients and prospects alike." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2345280) RK Rebecca K. Broker > "Recording transactions is not user friendly - very confusing even after tutorials. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2357484) JT John T. Realtor > "I love the monthly newsletters. .." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2855242) BF Bobette F. REALTOR > "It does not integrate with zipforms" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2356095) SC Stephen C. Sales Associate > "Being in constant contact with leads and past clients has been very beneficial, resulting in numerous..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2374608) LD Lori D. Realtor > "Seriously, They can't have husband/ wife info in the same section?" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) RT Rebel T. Real Estate Agent > "I like it makes social stream posts for me and gives useful information." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2261777) CS Cher S. independent agent > "Too much time drilling around looking for where to put the important information." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270506) MD Maggie D. REALTOR > "Regular Communication with my customers is one of the features I tend to use most. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2237872) AF Andy F. Sales Representative > "I don’t like how the transactions are tracked." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2356555) ES Elizabeth S. CEO/Broker/Owner > "I like that they continue to come out with new products and seem to listen to their customers as to..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2362845) SM Sue M. Real Estate Broker > "The mass email letter is antiquated." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2371562) MM Mitchell M. Realtor > "The monthly newsletter sent out on my behalf is nicely written with informative articles. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2355616) CH Cynthia H. Realtor > "Also, the videos are dry. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2364262) MC Marcus C. Broker/Owner > "Easy to set reminders and keep in contact through monthly emails and drips. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2278347) MM Martin M. Sales representative > "Anything I didn’t like I suggested as ideas for upgrades." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2362587) CS Cher S. independent agent > "Would like some instructional videos to watch so I can get better at using the software and all its..." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2270506) SM Sue M. Real Estate Broker > "It’s time consuming to customize" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2371562) Russel L. Sales Rep > "Easy to stay organized." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2835359) LD Lori D. Realtor > "Too much work and they make it complicated." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2199754) SK Shane K. Team Leader, REALTOR > "Their customer service is fantastic!" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2855740) PJ Pat J. Sales agent > "That is what I miss most about the old website i had" [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2370535) RK Rebecca K. Broker > "Overall I am able to maintain my database with IXACT in an easy and helpful way. " [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2357484) MW Maxwell W. Broker of Record > "Contact management is not very easy to use." [See full review](https://www.capterra.com/p/130605/IXACT-Contact/#Capterra___2374510) [View Reviews](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) ## User interface 4.40 (18,766) No images or videos provided by vendor ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity/News Feed 120 Important Salesforce Sales Cloud Top features 31/43 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - Appointment Scheduling - Assignment Management - Calendar Management - Call Logging - Collaboration Tools - Commenting/Notes - Commission Management - Customizable Branding - Customizable Reports - Data Import/Export - Document Management - Electronic Signature - Email Management - Email Templates - Event Triggered Actions - File Sharing - Generative AI - Goal Setting/Tracking - Interaction Tracking - Kanban Board - Leaderboards - Lead Management - Lead Scoring - Live Chat - Mobile Access - Mobile App - Process/Workflow Automation - Product Catalog - Prospecting Tools - Reminders - Reporting/Analytics - Revenue Management - Sales Pipeline Management - Search/Filter - Task Management - Territory Management - Third-Party Integrations - Transfers/Routing [See all features](https://www.capterra.com/p/61368/Salesforce/#features) IXACT Contact 18/43 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - Appointment Scheduling - Assignment Management - Calendar Management - Call Logging - Collaboration Tools - Commenting/Notes - Commission Management - Customizable Branding - Customizable Reports - Data Import/Export - Document Management - Electronic Signature - Email Management - Email Templates - Event Triggered Actions - File Sharing - Generative AI - Goal Setting/Tracking - Interaction Tracking - Kanban Board - Leaderboards - Lead Management - Lead Scoring - Live Chat - Mobile Access - Mobile App - Process/Workflow Automation - Product Catalog - Prospecting Tools - Reminders - Reporting/Analytics - Revenue Management - Sales Pipeline Management - Search/Filter - Task Management - Territory Management - Third-Party Integrations - Transfers/Routing [See all features](https://www.capterra.com/p/130605/IXACT-Contact/#features) ### Recognition No recognitions have been awarded to Salesforce Sales Cloud No recognitions have been awarded to IXACT Contact ### Deployment & support Salesforce Sales Cloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos IXACT Contact Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Salesforce Sales Cloud - By Salesforce - Located in United States - Founded in 2003 IXACT Contact - By Elm Street Technology - Located in United States - Founded in ## Popular Comparisons [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $25/month Price $20/month 4.4 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/61368-152373/Salesforce-vs-HubSpot-CRM) [IXACT Contact](https://www.capterra.com/p/130605/IXACT-Contact/)[4.37 (145)](https://www.capterra.com/p/130605/IXACT-Contact/reviews/) vs [HouseJet](https://www.capterra.com/p/201552/Market-Maker/)[4.25 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