# Compare Salesforce Sales Cloud vs Highspot 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Salesforce Sales Cloud and Highspot based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/61368-148612/Salesforce-vs-Highspot

---

# Salesforce Sales Cloud vs Highspot Features and Cost Comparison

Last updated April 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Salesforce Sales CloudHighspot2/4 selected

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

[Highspot](https://www.capterra.com/p/148612/Highspot/)[4.6 (75)](https://www.capterra.com/p/148612/Highspot/reviews/)

[## Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$25.00/month

Value-for-Money

4

Functionality

4.4

Ease of Use

4

Customer Service

4.1

Reviews Sentiment

Based on [18,782 reviews](#user-reviews)

Positive

16,819

Neutral

1,488

Negative

475

[## Highspot](https://www.capterra.com/p/148612/Highspot/)[4.6 (75)](https://www.capterra.com/p/148612/Highspot/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [75 reviews](#user-reviews)

Positive

73

Neutral

1

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 1,204 reviews from sales enablement software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Mobile Access

4.0

Alerts/Notifications

4.3

Real-Time Data

4.7

Lead Capture

4.4

Content Management

NA

60%Fit

Missing features

Not enough reviews

Feature ratings

Mobile Access

3.7

Alerts/Notifications

4.3

Real-Time Data

\--

Lead Capture

NA

Content Management

4.4

User satisfaction

User satisfaction

4.4

User reviews[18,782](https://www.capterra.com/p/61368/Salesforce/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.0

Customer support

4.1

User satisfaction

4.6

User reviews[75](https://www.capterra.com/p/148612/Highspot/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Sales teams, sales managers, marketing teams, and partner managers.

Best for

Designed for businesses in the financial services, manufacturing, healthcare, life sciences, technology, and other sectors.

## User reviews

Pros & cons

AW

Andrew W.

Senior sales Rep

> "The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth!"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7099330)

JSF

Jennsy Suyapa F.

Customer Service

> "There is no duplicate message if the information is entered twice so can easily confuse during a call or resolving a ticket where you only have minutes to solve a client issue,..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7034651)

KA

Khyan A.

Senior Business Development Representative

> "You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7113059)

Nathaniel C.

Account Executive

> "Admin-level customization often requires technical expertise or certified support, which adds cost and dependency."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245)

RAUL M.

Software support

> "Salesforce Sales Cloud is a premier solution for any organization looking to scale, offering a User Interface that is both sleek and highly functional once tailored to your..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142408)

ZR

Zane R.

Office Coordintator

> "The user interface for some things such as email templates and forms is not the most friendly and is fairly bare bones"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153)

LJ

Lauren J.

Contact Tracing Manager

> "The communication channels offered a seamless opportunity to collaborate among the large team in Massachusetts, and user interface is critical for ease of use with multiple..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7133008)

YB

YURI B.

Accounting Sales

> "It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7111664)

Nathaniel C.

Account Executive

> "From automating lead workflows to detailed pipeline tracking, it enables full control and visibility over the sales cycle."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245)

AS

Alison S.

Executive Sales manager

> "Our organization had required data points for us to fill daily, some of which were not as helpful for meaningful sales progress as others."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7006832)

Jeff R.

Project Manager

> "The real-time reporting and analytics provide strong visibility into pipeline performance, allowing for better forecasting and more informed decision-making."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146563)

AR

Akshya R.

Admin

> "Cost is little higher and maybe difficult to purchase new licenses and every add ons are additional cost."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7065081)

VR

Verified Reviewer

Director of Sales and Marketing

> "I can't believe the levels of customization, configuration, automation, and now AI. If you set this up right, you can manage your entire business with Salesforce and Salesforce..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7106050)

AP

Arpit P.

IT Consultant

> "Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is a con for..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6557891)

LW

Lillian W.

Sr Analyst, Commissions

> "It provides strong end-to-end visibility into customer information and the entire sales lifecycle, which makes it easy to track activity from initial contact through close."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058)

JL

Joshua L.

Pharmacist

> "It is really hard to log in and takes a long time with the authentication, I understand why but remembering passwords is hard"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629)

VR

Verified Reviewer

CRM Analyst

> "I have very clear pipeline Thanks to Salesforce Sales Cloud, wich also make it easy for me to keep track of every lead, activity, and deal stage."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7047475)

AD

Arnold D.

Collection lead Iqor

> "The challenges we face is that the system can sometime feels a bit complex, especially for new users."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179)

AD

Arnold D.

Collection lead Iqor

> "My overall experience with salesforce cloud at IQor VBC has been largely positive and practical for the kind of work we do . Since we handle bill collection for US and UK..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179)

MR

Miguel R.

Sr. Technical Support Specialist

> "Sometimes it glitches when you detach an article and you have to refresh the entire page and the content of a case comment goes lost if you don't save it first."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6510131)

ZR

Zane R.

Office Coordintator

> "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single source of..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153)

GT

Grace T.

Sales Representative

> "I do not like large packets of information like Account or opportunities can all be deleted with a signal Delete so easily."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6878381)

Jane F.

Personal Lines Executive

> "It helps keep client data organized, improves visibility on opportunities, and makes managing the sales process more efficient and streamlined."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209)

Aviral G.

Manager

> "The intial set up and customisations were very complex abd alsoonfiguring it to match specific business processes can be time-consuming and sometimes requires a steep learning..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6424227)

NN

Nicholas N.

Quality Assurance Manager

> "Its a great tool because you can manage everything about client in one application including linking with 3rd party service providers like couriers"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142550)

Vikram P.

Software Development Manager

> "The primary issue is that it is actually very large and with the numerous buttons."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7147511)

JH

Jeff H.

Account Executive

> "Salesforce Cloud is helpful to manage all of our customer records, track deal progress, and manage contracts."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7071081)

ML

Martin L.

Sales Director

> "Not a lot, it is quite comprehensive and therefore a bit more expensive than other less comprehensive CRMs"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7050959)

Bill L.

Vice President of Sales and Operations

> "It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

Bill L.

Vice President of Sales and Operations

> "It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

KH

Kevin H.

Senior SDR

> "Overall, Salesforce Sales Cloud has been a reliable and robust CRM that has improved visibility into our sales pipeline and helped streamline processes across departments. While..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6887034)

FM

Faizan M.

Manager

> "Sometimes it gets difficult to access from another country, sometimes we won't receive codes for verification."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6829678)

LP

Laura P.

Online Advisor

> "It can be a bit overwhelming at first as it is such a VERY detailed oriented tool, but once you get the understanding of how it works, you just feel like a machine on auto pilot,..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7139224)

JN

Jayson N.

Lead Associate

> "We have an automated process that sometimes fails and gives us inaccurate data. When this happens, we have to spend time troubleshooting to figure out what went wrong."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6419970)

CK

Christina K.

Manager

> "I love that I’m able to see all of my upcoming and daily tasks and it will auto set up the next task to go out once I complete a lead reach out."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7151435)

RW

Robin W.

Executive Marketing Assistant

> "The program may not be ideal single-location practices."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053211)

VR

Verified Reviewer

Account Executive

> "The reporting and dashboard capabilities provide real-time insights that are crucial for our sales team."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324)

HK

Hayley K.

Trader

> "For example, making many upweights/downweights to booked business can be very complicated and these changes are not recorded in a clear manor."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6415719)

VR

Verified Reviewer

Account Executive

> "It’s the gold standard for a reason. If you have the budget and the team to manage it, there is no better tool for scaling a global sales organization."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324)

DK

Daljeet K.

Marketing Manager

> "One challenge I’ve encountered is the steep learning curve. While Salesforce is highly capable, it can be overwhelming for new users, and the onboarding process requires a fair..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6479357)

VR

Verified Reviewer

Customer and Guest Support

> "The interface is intuitive, the information is reliable, and setup is remarkably fast, allowing teams to operate smoothly with minimal learning curve."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7054086)

Bill L.

Vice President of Sales and Operations

> "If i am being honest the cost..it adds up quick and you have to watch extra fees."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

LS

Ljs S.

Sales Rep

> "It's a comprehensive tool for sales teams that allows them to administer and manage the business."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053926)

VR

Verified Reviewer

Account Executive

> "We constantly experienced glitches and lag times in terms of loading."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783)

LW

Lillian W.

Sr Analyst, Commissions

> "I also value its ability to integrate with other applications and systems, enabling more streamlined workflows across tools."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058)

Paul F.

Content writer

> "It can be difficult to manage the settings and accessing the email templates for someone who doesn't have admin permissions"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6471797)

MB

Mark B.

VP of Sales and Estimating

> "It makes it easier to track leads, manage opportunities, and create more reliable revenue forecasts."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7084847)

RC

Russell C.

Systems Administrator

> "The price is a bit high, integration can be rocky at times, and there were some items of customization that we could not alter."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6425158)

EG

Eric G.

Sales

> "Powerful, real-time reporting and dashboard tools allow for actionable sales insights and performance monitoring."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6841697)

MH

Maxime H.

Account Manager

> "Some bugs with the data and the amount of the opportunities."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6824451)

Susana F.

Client Relationship Manager

> "Powerful but demanding. When implemented correctly, it becomes a strategic asset that drives accountability, transparency, and scalable sales performance."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7102980)

HA

Hemant A.

Data Entry

> "One more thing is that implementation process can take weeks or even months so this can be a challenge for businesses looking for a quick setup."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6413755)

JL

Joshua L.

Pharmacist

> "It is the best way of tracking who has how many vaccinations and sending receipts"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629)

MM

Matheus M.

Video Investment

> "Additionally, some features can feel a bit pricey, and certain advanced functions require additional add-ons, which can increase costs."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6573675)

Jane F.

Personal Lines Executive

> "It makes tracking leads, managing relationships, and staying on top of opportunities much easier and more efficient."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209)

AW

Alvonda W.

Account Manager

> "Sometimes when I emails bounce, I get an error and it's difficult to work around this using Sales Engagement if this error occurs."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6590322)

Oliver K.

Business Administrator

> "Saleforce's approach has allowed me to optimize processes to close deals faster and build closer relationships with clients."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7022353)

AW

Alicia W.

Revenue Enablement Manager

> "Our specific Salesforce instance has a TON of outdated information within it, and if I wasn't comfortable with the platform, I could get very confused."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6418946)

April V.

Loan Processor

> "It’s highly customizable and can handle complex processes, which makes it valuable for growing businesses."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7070635)

BG

Brandon G.

CEO

> "Things I didn’t like about Salesforce Sales Cloud is the fact that it’s very complex when you’re first using the product and it’s features, especially navigating throughout."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6712398)

RL

Ramona L.

AE

> "It’s good for tracking opportunities, managing follow-ups, and seeing progress at a glance."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7048885)

CL

Concepcion L.

Case Manager

> "Sometimes the search results can be so large that nothing populates and after waiting for a bit do you get notified to try again."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6778325)

VR

Verified Reviewer

Graphic Designer

> "Offers excellent CRM tools that help graphic designers keep track of client interactions and project history, streamlining communication for design projects."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6575670)

TW

Tabatha W.

Nurse Supervisor

> "The biggest downside was the learning curve and complexity."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146697)

XL

Xiang L.

Director

> "Its extensive CRM functionality and high productivity allow us to centralize clients' information integrated with other tools to get a completed analytics and real-time view."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6448751)

KT

Katie T.

Development and Marketing Assistant

> "We had trouble getting Salesforce to “talk” to some of our other software such as Mail Chimp for our email campaigns."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6777334)

MG

Meenal G.

consultant

> "cloud's highly configurable platform enable companies to mold the system to fit their unique requirement and expand as their organization expand, guaranteeing, flexibility and..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6323552)

VR

Verified Reviewer

Communications Intern

> "The process for updating distribution lists is quite tedious and can easily be messed up and need to be reevaluated."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6455209)

WB

Will B.

Student Recruitment Coordinator

> "Sales force is incredibly useful as a CRM and managing a range of sales, leads and customer workflows."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7070372)

JP

Justin P.

Sales support

> "Simple things like reading an email takes multiple extra steps, the email is printed as all one text in a tiny window on the side, (no seperation of separate responses) double..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#SoftwareAdvice___5001402)

JK

James K.

Brand Ambassador

> "Its uses very advanced AI features to categorize and segment leads allowing us to only focus on the best leads. With its customers communication features, we have been able to..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319)

VR

Verified Reviewer

Senior Product Manager

> "The overall look and feel is very dated, processing of data is often slow, it's hard to keep the system up to date, and the overall experience is just not enjoyable to use."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6646248)

GD

Gino D.

Sales Coordinator

> "Salesforce Sales Cloud stands out some things that make it great, gives a clear view of sales stages, deals, and revenue forecasts and it automates repetitive tasks, provides..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997)

HW

Henrik W.

Sales Manager

> "Salesforce Sales Cloud solves my problems related to scattered data, inefficient sales processes, limited visibility into performance, lack of collaboration, and inadequate..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___4884245)

TW

Toshia W.

Beauty blog

> "It also plays well with other tools, so you can integrate it with your email or marketing platforms, which saves a ton of time. Plus, the reporting tools give you valuable..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6515956)

VR

Verified Reviewer

Account Executive

> "Data integrity was compromised due to slow updates."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783)

UK

Uttara K.

Senior Manager

> "Its intuitive interface and powerful features streamlined lead management, automated tasks, and provided valuable insights. Despite a learning curve, its customization and..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6422483)

GD

Gino D.

Sales Coordinator

> "New users often struggle with the sheer number of features, menus, and customization options"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997)

Pablo Tadeo H.

CEO

> "Salesforce Sales Cloud offers a highly customizable platform with a wide range of integrations that allow our team to streamline workflows efficiently."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6451439)

TP

Tanya P.

Account Executive

> "I did not like that I could not change the pertinent information myself, the administrator of the team could only do that, and it sometime delayed my work process."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6528043)

[View Reviews](https://www.capterra.com/p/61368/Salesforce/reviews/)

KA

Khyan A.

Senior Business Development Representative

> "In an SDR role, speed matters, and Highspot removes a lot of friction when you’re looking for the right deck, case study, or messaging during..."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___7148037)

MA

Mahmoud A.

Freelancer

> "The mobile version is also much slower than accessing it from the desktop on my phone, which also makes it more difficult to quickly access the..."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6834564)

KK

Kylen K.

Marketing Strategist

> "Highspot allows us to create materials for both our internal marketers to reference when crafting copy, sales materials, etc."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6845582)

Thumindu Apoorwa D.

Founder and Research Lead

> "Occasional syncing delays with cloud storage can slow down workflow, especially when multiple users are uploading content simultaneously."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6875607)

KA

Khyan A.

Senior Business Development Representative

> "From an SDR perspective, it genuinely helps improve efficiency and keeps enablement content accessible without adding unnecessary complexity."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___7148037)

MK

Mouloukou K.

AE

> "The search functionality is very basic so finding the right document can be difficult if you do not have precise keywords"

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6833270)

KA

Khyan A.

Senior Business Development Representative

> "It’s not perfect, and it definitely relies on good internal content management to get the most out of it, but overall it’s been a reliable and..."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___7148037)

PM

Peter M.

Account Key Manager

> "The user interface is not intuitive and can feel outdated, with frequent updates sometimes causing workflow disruptions."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___7027905)

KT

Krc T.

Branding Manager

> "Highspot is most effective in a way that raises the question soliciting real-time data aka Relevant Realms during the customer interactions."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6778815)

RP

Randy P.

Account manager

> "It can get messy in the tool if content is not kept up to date and clean, but that's a human error."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6818568)

MA

Mahmoud A.

Freelancer

> "As a freelancer working with different sales teams, it helped me present materials in a more organized and professional way."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6834564)

MA

Mike A.

Owner

> "Customer service could be more punctual and friendly very frustrating speaking with unfriendly customer support but there not all this way"

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___7008493)

RP

Randy P.

Account manager

> "Can build an incredible database with documentation that you can also share with customers externally in an easy manner."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6818568)

KT

Krc T.

Branding Manager

> "At times this search capability is not as efficient as it should be especially when very specific words are used."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6778815)

Kevin G.

Digital Channel specialist

> "This makes it easier to direct our sales people to the piece that will make the sale."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___7068140)

VR

Verified Reviewer

Consultant

> "At times, there could be so much content that it was difficult to keep everything perfectly organized."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___7035559)

VR

Verified Reviewer

Consultant

> "It made it easy to access the right content at the right stage of the sales cycle, which improved both efficiency and consistency in messaging."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___7035559)

SK

Sheila K.

Field and Product Marketing Manager

> "There is a bit of a learning curve as its less intuitive as some of the other programs I've used, especially for set up."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6808597)

AP

ASISH P.

Asst. Manger Sales

> "Potential buyers can be provided with relevant information depending on the stage they are in the buyers journey which leads to higher levels of..."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6799926)

BG

Bryson G.

CRNA

> "Nothing that deflects the workplace performance."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6651307)

KA

Khyan A.

Senior Business Development Representative

> "Similarly, I haven’t had any real need to engage with customer support, mainly because I haven’t experienced any major issues while using it,..."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___7148037)

VR

Verified Reviewer

Manager, Business Development

> "I didn’t like the cost."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___7036836)

VR

Verified Reviewer

Consultant

> "The platform’s analytics also gave great insight into which materials were resonating with customers."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___7035559)

VR

Verified Reviewer

Business Operations Analyst

> "It usually hangs and lags when loading new analytics each time you see the analytics."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___2966428)

VR

Verified Reviewer

Consultant

> "It was easy to find the right materials at the right time, and the analytics gave clear insights into what was actually resonating with..."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___7035559)

ER

Eric R.

Director of Revenue Operations

> "The inability to create a sub-folder, or "sub-Spot" is a little frustrating."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___3467662)

JA

Jaime A.

Director Comercial

> "The Highspot real-time analytics have allowed our sales managers to give proper and accurate feedback to ads."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6799947)

CC

Caitlin C.

Senior Manager, Customer Success

> "Sometimes the search results are almost too broad to sift through"

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___3465453)

KT

Krc T.

Branding Manager

> "It is astonishing to see how it assists the salespeople by providing relevant tips on how to continue the conversation and be more relevant to..."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6778815)

VR

Verified Reviewer

Customer Success Manager/Solutions Consultant

> "Depending on the number of slides you were "remixing" it could take a long time for it complete. Because of this I shied away from sharing it..."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___2190274)

LB

Lauren B.

Delivery Manager

> "Our software partner uses Highspot to share great info with us and it's a perfect one stop shop"

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___6855798)

EG

Elizabeth G.

Customer Onboarding

> "This is one of the most confusing and horribly designed software I've ever used in my life."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___3255928)

LK

Lexi K.

HR ADMIN

> "Its been a while since using this software but when I was I liked how easy it was to use and track employee sales."

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___7132218)

KS

Ken S.

Account Manager

> "I was hesitant to use the software before because I was unsure of how easy or hard it might be to use. "

[See full review](https://www.capterra.com/p/148612/Highspot/#Capterra___2779412)

[View Reviews](https://www.capterra.com/p/148612/Highspot/reviews/)

## User interface

4.40 (18,782)

[Highspot](https://www.capterra.com/p/148612/Highspot/)

4.56 (75)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Salesforce Sales Cloud

22/33

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Calendar Management
-   Collaboration Tools
-   Content Library
-   Content Management
-   Content Sharing
-   Conversation Intelligence
-   CRM Integration
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Lead Capture
-   Lead Scoring
-   Meeting Management
-   Microlearning
-   Mobile Access
-   Opportunity Management
-   Performance Management
-   Personalization
-   Pipeline Management
-   Prioritization
-   Process/Workflow Automation
-   Real-Time Data
-   Reporting/Analytics
-   Sales Onboarding & Training
-   Sales Planning
-   Task Management

[See all features](https://www.capterra.com/p/61368/Salesforce/#features)

Highspot

Top features

26/33

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Calendar Management
-   Collaboration Tools
-   Content Library
-   Content Management
-   Content Sharing
-   Conversation Intelligence
-   CRM Integration
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Lead Capture
-   Lead Scoring
-   Meeting Management
-   Microlearning
-   Mobile Access
-   Opportunity Management
-   Performance Management
-   Personalization
-   Pipeline Management
-   Prioritization
-   Process/Workflow Automation
-   Real-Time Data
-   Reporting/Analytics
-   Sales Onboarding & Training
-   Sales Planning
-   Task Management

[See all features](https://www.capterra.com/p/148612/Highspot/#features)

### Recognition

Salesforce Sales Cloud is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Highspot

### Deployment & support

Salesforce Sales Cloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Highspot

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Salesforce Sales Cloud

-   By Salesforce
-   Located in United States
-   Founded in 2003

Highspot

-   By Highspot
-   Located in United States
-   Founded in 2012

## Popular Comparisons

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