---
title: "Compare Salesforce Sales Cloud vs ZoomInfo Sales 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Salesforce Sales Cloud and ZoomInfo Sales based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/61368-168264/Salesforce-vs-ZoomInfo-sales"
page_type: "comparison"
language: "en"
---

# Salesforce Sales Cloud vs ZoomInfo Sales Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Salesforce Sales CloudZoomInfo Sales2/4 selected

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[4.1 (322)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

[## Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$25.00/month

Value-for-Money

4

Functionality

4.4

Ease of Use

4

Customer Service

4.1

Reviews Sentiment

Based on [18,810 reviews](#user-reviews)

Positive

16,846

Neutral

1,489

Negative

475

[## ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[4.1 (322)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.5

Functionality

4.2

Ease of Use

4.3

Customer Service

3.8

Reviews Sentiment

Based on [322 reviews](#user-reviews)

Positive

250

Neutral

41

Negative

31

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,777 reviews from lead generation software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Lead Capture

4.5

Customizable Branding

4.7

Drip Campaigns

\--

Engagement Tracking

4.7

Campaign Planning

4.5

\--%Fit

Missing features

Feature ratings

Lead Capture

3.9

Customizable Branding

NA

Drip Campaigns

NA

Engagement Tracking

NA

Campaign Planning

NA

User satisfaction

User satisfaction

4.4

User reviews[18,810](https://www.capterra.com/p/61368/Salesforce/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.0

Customer support

4.1

User satisfaction

4.1

User reviews[322](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

3.5

Customer support

3.8

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Sales teams, sales managers, marketing teams, and partner managers.

Best for

ZoomInfo Sales is the trusted go-to-market platform for businesses to find, acquire, and grow their customers.

## User reviews

Pros & cons

KA

Khyan A.

Senior Business Development Representative

> "You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7113059)

JSF

Jennsy Suyapa F.

Customer Service

> "There is no duplicate message if the information is entered twice so can easily confuse during a call or resolving a ticket where you only have minutes to solve a..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7034651)

RAUL M.

Software support

> "Salesforce Sales Cloud is a premier solution for any organization looking to scale, offering a User Interface that is both sleek and highly functional once tailored..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142408)

RS

Ricky S.

VP World Class Maintenance Maintenance and Reliability

> "Users require thorough training, and the requirement to complete numerous data fields can feel cumbersome to sales teams accustomed to field operations."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7187302)

LJ

Lauren J.

Contact Tracing Manager

> "The communication channels offered a seamless opportunity to collaborate among the large team in Massachusetts, and user interface is critical for ease of use with..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7133008)

AP

Arpit P.

IT Consultant

> "Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6557891)

Lucas B.

Gerente de negócios

> "The reporting and analytics features are top-notch, allowing for precise forecasting and deep insights into client behavior and product penetration"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7177687)

AD

Arnold D.

Collection lead Iqor

> "The challenges we face is that the system can sometime feels a bit complex, especially for new users."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179)

Jeff R.

Project Manager

> "The real-time reporting and analytics provide strong visibility into pipeline performance, allowing for better forecasting and more informed decision-making."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146563)

MB

Matt B.

Senior Software Engineer at JEOL USA

> "Just the price can be a downside, and it can also be a barrier for smaller businesses which is often inconvenient."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7178415)

Lucas B.

Gerente de negócios

> "It is an indispensable tool for data-driven decisions, provided your organization has the budget and the patience to handle the training and setup required."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7177687)

Bruno M.

Sales Executive

> "Secondly, it is not easy to customise Salesforce according to the specific needs of the organisation."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7188260)

AD

Arnold D.

Collection lead Iqor

> "My overall experience with salesforce cloud at IQor VBC has been largely positive and practical for the kind of work we do . Since we handle bill collection for US..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179)

JP

Jonathan P.

Digital Content Specialist

> "The process of maintenance and administration need a proper resource and for the new users the platform is not so easy."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7163025)

Dev M.

Salesforce Developer

> "My overall experience is amazing working with salesforce sales cloud because of clean and understandable UI is make more comfort for any user to use it and run their..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7155849)

Nathaniel C.

Account Executive

> "Admin-level customization often requires technical expertise or certified support, which adds cost and dependency."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245)

Jane F.

Personal Lines Executive

> "It helps keep client data organized, improves visibility on opportunities, and makes managing the sales process more efficient and streamlined."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209)

MR

Miguel R.

Sr. Technical Support Specialist

> "Sometimes it glitches when you detach an article and you have to refresh the entire page and the content of a case comment goes lost if you don't save it first."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6510131)

NN

Nicholas N.

Quality Assurance Manager

> "Its a great tool because you can manage everything about client in one application including linking with 3rd party service providers like couriers"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142550)

ZR

Zane R.

Office Coordintator

> "The user interface for some things such as email templates and forms is not the most friendly and is fairly bare bones"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153)

AW

Andrew W.

Senior sales Rep

> "The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth!"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7099330)

YB

YURI B.

Accounting Sales

> "It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7111664)

Ankith T.

Software Developer

> "I can easily track leads, follow up with customers, and see the progress of deals without searching through emails or spreadsheets."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186759)

Vikram P.

Software Development Manager

> "The primary issue is that it is actually very large and with the numerous buttons."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7147511)

Nathaniel C.

Account Executive

> "From automating lead workflows to detailed pipeline tracking, it enables full control and visibility over the sales cycle."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245)

Ankith T.

Software Developer

> "The biggest challenge is that it takes time to learn because there are so many features and settings."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186759)

IW

Isla W.

Sales Operations Manager

> "Overall, my experience with Salesforce Sales Cloud has been very positive, with the platform providing a robust set of tools that enable efficient sales management..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186534)

AS

Alison S.

Executive Sales manager

> "Our organization had required data points for us to fill daily, some of which were not as helpful for meaningful sales progress as others."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7006832)

LP

Laura P.

Online Advisor

> "It can be a bit overwhelming at first as it is such a VERY detailed oriented tool, but once you get the understanding of how it works, you just feel like a machine on..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7139224)

AR

Akshya R.

Admin

> "Cost is little higher and maybe difficult to purchase new licenses and every add ons are additional cost."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7065081)

CK

Christina K.

Manager

> "I love that I’m able to see all of my upcoming and daily tasks and it will auto set up the next task to go out once I complete a lead reach out."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7151435)

JL

Joshua L.

Pharmacist

> "It is really hard to log in and takes a long time with the authentication, I understand why but remembering passwords is hard"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629)

VR

Verified Reviewer

Director of Sales and Marketing

> "I can't believe the levels of customization, configuration, automation, and now AI. If you set this up right, you can manage your entire business with Salesforce and..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7106050)

Ankith T.

Software Developer

> "It can also be expensive for smaller businesses."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186759)

LW

Lillian W.

Sr Analyst, Commissions

> "It provides strong end-to-end visibility into customer information and the entire sales lifecycle, which makes it easy to track activity from initial contact through..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058)

MM

Matheus M.

Video Investment

> "Additionally, some features can feel a bit pricey, and certain advanced functions require additional add-ons, which can increase costs."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6573675)

VR

Verified Reviewer

CRM Analyst

> "I have very clear pipeline Thanks to Salesforce Sales Cloud, wich also make it easy for me to keep track of every lead, activity, and deal stage."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7047475)

AW

Alvonda W.

Account Manager

> "Sometimes when I emails bounce, I get an error and it's difficult to work around this using Sales Engagement if this error occurs."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6590322)

ZR

Zane R.

Office Coordintator

> "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153)

BG

Brandon G.

CEO

> "Things I didn’t like about Salesforce Sales Cloud is the fact that it’s very complex when you’re first using the product and it’s features, especially navigating..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6712398)

Jane F.

Personal Lines Executive

> "It makes tracking leads, managing relationships, and staying on top of opportunities much easier and more efficient."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209)

CL

Concepcion L.

Case Manager

> "Sometimes the search results can be so large that nothing populates and after waiting for a bit do you get notified to try again."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6778325)

JH

Jeff H.

Account Executive

> "Salesforce Cloud is helpful to manage all of our customer records, track deal progress, and manage contracts."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7071081)

TW

Tabatha W.

Nurse Supervisor

> "The biggest downside was the learning curve and complexity."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146697)

Oliver K.

Business Administrator

> "Saleforce's approach has allowed me to optimize processes to close deals faster and build closer relationships with clients."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7022353)

KT

Katie T.

Development and Marketing Assistant

> "We had trouble getting Salesforce to “talk” to some of our other software such as Mail Chimp for our email campaigns."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6777334)

Lucas B.

Gerente de negócios

> "Salesforce is a powerhouse for managing large client portfolios and scaling relationship strategies."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7177687)

GT

Grace T.

Sales Representative

> "I do not like large packets of information like Account or opportunities can all be deleted with a signal Delete so easily."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6878381)

AM

Anna M.

Sales and Marketing Manager

> "Salesforce Sales Cloud is a friendly and accurate platform that streamlines our marketing processes."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7187368)

VR

Verified Reviewer

Senior Product Manager

> "The overall look and feel is very dated, processing of data is often slow, it's hard to keep the system up to date, and the overall experience is just not enjoyable..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6646248)

VR

Verified Reviewer

Graphic Designer

> "Offers excellent CRM tools that help graphic designers keep track of client interactions and project history, streamlining communication for design projects."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6575670)

ML

Martin L.

Sales Director

> "Not a lot, it is quite comprehensive and therefore a bit more expensive than other less comprehensive CRMs"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7050959)

JK

James K.

Brand Ambassador

> "Its uses very advanced AI features to categorize and segment leads allowing us to only focus on the best leads. With its customers communication features, we have..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319)

BL

Bill L.

Vice President of Sales and Operations

> "It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

GD

Gino D.

Sales Coordinator

> "Salesforce Sales Cloud stands out some things that make it great, gives a clear view of sales stages, deals, and revenue forecasts and it automates repetitive tasks,..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997)

GD

Gino D.

Sales Coordinator

> "New users often struggle with the sheer number of features, menus, and customization options"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997)

TW

Toshia W.

Beauty blog

> "It also plays well with other tools, so you can integrate it with your email or marketing platforms, which saves a ton of time. Plus, the reporting tools give you..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6515956)

TP

Tanya P.

Account Executive

> "I did not like that I could not change the pertinent information myself, the administrator of the team could only do that, and it sometime delayed my work process."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6528043)

BL

Bill L.

Vice President of Sales and Operations

> "It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

MB

Melinda B.

Salesforce Admin

> "For small or budget-conscious businesses, the expense associated with Salesforce's subscription plans and additional add-ons may pose a significant financial..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6145634)

DJT

Daniel J. T.

Building inspector

> "The platform offers a wide array of tools, including lead management, sales forecasting, and reporting, which help streamline sales processes."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6595797)

CG

Cristina G.

Accountant

> "Some of the integrations we have set up has a lot of bugs so the downside is that it is a very tricky process to set up and there aren't a lot of resources to enable..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6169558)

DC

Danillo C.

Manager

> "Salesforce is an excellent CRM solution for businesses needing powerful customer relationship tools, rich data analytics, and seamless integration with third-party..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6559221)

JH

Julio H.

Salesforce Consultant

> "There are a lot of basic features that they aren't releasing and we have to cover with a bunch of custom work"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6640232)

RD

Roshan D.

Technical Recruiter

> "One of the standout features I like the most is its very high amount of customization and it offers a full suite of tools for managing sales processes."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6620474)

FM

Faizan M.

Manager

> "Sometimes it gets difficult to access from another country, sometimes we won't receive codes for verification."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6829678)

MM

Matheus M.

Video Investment

> "It’s a powerful tool for managing customer relationships and tracking sales progress, offering excellent customization to fit specific business needs. Although the..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6573675)

AEO

Angeli Eloise O.

Data Integrity Specialist

> "Some fields are hard for me to study, but may be more of a user access limitation (i.e. one field gets its data from another field, but my updating the first field..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___5037424)

SB

Sachita B.

Marketing

> "Salesforce sales cloud provides a comprehensive suite of tools and features to empower sales teams, improve efficiency, and drive revenue growth."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6571808)

AIZ

Agha Imran Z.

Manager

> "Too many customization options that take forever to complete"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6512998)

Bob M.

Regional Business Development Manager

> "Salesforce Sales Cloud provide us with in-depth sales analytics that equip us with valuable insights to accelerate our sales cycle."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6765089)

RW

Robin W.

Executive Marketing Assistant

> "The program may not be ideal single-location practices."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053211)

FH

Francesca H.

Development Officer

> "It is possible to segment lists, track performance for many projects simultaneously, save specific individual information for people and institutions…the list goes on..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6546868)

DRS

Daniel R. S.

Founder

> "Salesforce is very pricey and their software is full of bugs."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7008785)

TW

Tabatha W.

Nurse Supervisor

> "What I liked most about Salesforce Sales Cloud was its flexibility and powerful customization options."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146697)

SJ

Sebastian J.

Sr. QA Automation Engineer

> "Sometimes it gets slow to provide results for filtered queries"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6565474)

RG

Roman G.

IT Audit Senior Manager

> "Overall, Salesforce Sales platform allows great communication with the clients and potential clients, great tool in managing pipeline and allowing allowing wide..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6703446)

DRS

Daniel R. S.

Founder

> "It made me look unprofessional and frustrated my business orocesses"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7008785)

KH

Kevin H.

Senior SDR

> "Overall, Salesforce Sales Cloud has been a reliable and robust CRM that has improved visibility into our sales pipeline and helped streamline processes across..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6887034)

BW

Brian W.

Vice President Business Development

> "To have an efficiently run Salesforce database, you must employ or hire an administrator to make major changes for you. If you're looking to alter major things within..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6022148)

Dev M.

Salesforce Developer

> "My overall experience is amazing working with salesforce sales cloud because of clean and understandable UI is make more comfort for any user to use it and run their..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7155849)

ZB

Zakaria B.

sales representative

> "The interface can feel overwhelming at times, especially for new users."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6608238)

AD

Arnold D.

Collection lead Iqor

> "It really helps me approach each interaction with better understanding and confidence."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179)

AM

Anthony M.

Operations Manager

> "I think that some of the interface was not as user-friendly as some other software that I had used in the past."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6615033)

Creed S.

Director, Data Analytics

> "Additionally, Salesforce's object architecture and APIs are solid, probably the best I've ever used."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6862980)

MK

Marc K.

Senior Scientist

> "Streamline interface is difficult to use"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6559234)

AP

Aleksandra P.

Data and research lead

> "The interface is easy to use, and I love the automation features that save me time. While it can be a bit overwhelming at first, it definitely helps me stay organized..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6569177)

EK

Edward K.

App Integrations Specialist

> "This isn't helped by the hybrid nature of the old (Classic) vs new (Lightening) interfaces."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6242459)

ZR

Zane R.

Office Coordintator

> "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153)

YB

YURI B.

Accounting Sales

> "It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7111664)

VR

Verified Reviewer

IT Administrator Salesforce Administrator

> "With the high level of integration capabilities, there really isn't anything Salesforce can't do!"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7125804)

TB

Tammy B.

Administrative Manager

> "Sometimes difficult to use and needs an integrator to change or add items."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6592584)

JS

Jack S.

Finance Director

> "The tool integrates well within an already structured business environment."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7119722)

Rich C.

VP of Marketing

> "Also, the integration between Salesforce and Constant Contact has been a known issue for months without resolution."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6100883)

IKWUO A.

CEO

> "One of the most significant benefits of Salesforce Sales Cloud is its powerful CRM features and multiple integrations to ease down the process."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6447016)

MV

Martijn V.

BDM Training & Certification

> "From my knowledge Salesforce is very expensive per user compared to other CRM systems, if an organization doesn't need complex integrations then I wouldn't recommend..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___4961951)

BB

Blake B.

Field inspector

> "It’s so simple and easy to use."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186599)

BL

Bill L.

Vice President of Sales and Operations

> "It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

VR

Verified Reviewer

President

> "First of all, it is very easy to use."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7143028)

FK

Fatma K.

Compliance Specialist

> "I can't relate any difficulties in the salesforce"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6096692)

DC

Dianne C.

Marketing Supervisor

> "Overall, it was easy to use."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6531105)

SB

Stacy B.

Volunteer and Inventory Coordinator

> "Too complicated, too many steps. "

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___3431995)

BP

Bilma P.

Account Executive

> "I love how easy it is to use and how I can see everything at a glance."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6579602)

RS

Ryan S.

Marketing

> "That has gotten more difficult over the years."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___3217157)

MB

Matt B.

Senior Software Engineer at JEOL USA

> "It’s a very powerful tool, it lets you manage the whole customer relationship with a lot of detail."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7178415)

Samantha N.

Wholesale Sales Manager

> "I also was hard pressed to find help as a lowly employee when things went wrong."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7079491)

AB

Akhil B.

Partner Account Manager

> "An agile cloud based CRM which is essential for keeping up with changes within the organization as well as customer demands."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6740271)

Bo K.

Customer Service Ambassador

> "Some customer interactions may fail if they are not using the same version of the product."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___5090931)

BS

Brooke S.

Sales Representative

> "Its customers engagement features enable us to have clear communications with our customers during sales."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6764807)

JR

Jennifer R.

Billing dept

> "It seemed it crashed any time we tried and w head to chatter in to support"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6353463)

VR

Verified Reviewer

Customer and Guest Support

> "Over the years, I’ve seen how powerful it is in helping businesses streamline workflows and strengthen customer relationships."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7054086)

Tejal B.

International Lead Generation

> "The customer support is bit difficult after the sales"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6143066)

[View Reviews](https://www.capterra.com/p/61368/Salesforce/reviews/)

BL

Bill L.

Vice President of Sales and Operations

> "It has helped us identify new opportunities and save time building prospect lists. While we're happy with the platform, we'd like to see better..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7177719)

SO

Scarlett O.

Business Development Representative

> "Sometimes the information is outdated or incorrect. While ZoomInfo usually sets me up for success, it unfortunately has put me in unprofessional..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7186283)

SO

Scarlett O.

Business Development Representative

> "The base level ability to find contact information for almost any target is phenomenal, and its ability to branch out to find similar targets as..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7186283)

NW

Nolan W.

Head of Sales

> "It allowed some complex searches and customization for a niche industry in real estate, but ultimately we ran into issues with the accuracy of..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6826807)

MW

Marissa W.

Senior Account Executive

> "Overall, ZoomInfo has been a crucial part of my day to day in sales with prospecting and allows me to not only easily import contact information..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7076134)

Eric N.

BDR

> "The login window for the extension or even to get on the platform, it takes ages to load and bugs out all the time."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7062631)

PC

Patrick C.

VP Strategy

> "It's been vital for us to build out our contact database and to better understand the dynamics within our potential customers."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7156039)

SS

Shawn S.

Business Relations

> "Inability to build effectively off a lead with robust notes and history, the lack of effectiveness of much of their data as it's dated and not..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6580530)

PC

Patrick C.

VP Strategy

> "It has a wealth of features such as intent signals, and a great depth of data."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7156039)

BL

Bill L.

Vice President of Sales and Operations

> "The contact database wasn't always accurate, especially for Canadian companies."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7177719)

MA

Mike A.

Sales

> "I do like the amount a accurate details you can gain from the portal when looking up a business / direct contact information. "

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7019522)

Chance R.

CEO

> "I was massively disappointed by how little data we were able to get on our ICP."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7145087)

AD

Amanda D.

VP - Marketing

> "We compared data from ZoomInfo side-by-side with two other similar tools, and ZoomInfo had a much more robust database than the others."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6654093)

GS

George S.

Director

> "The intent data, heavily marketed as a core value proposition, proved consistently inaccurate and ultimately unusable by our outbound team...."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6815488)

SR

Suvankar R.

Lead Generation Specialist

> "I especially love the LinkedIn plugin — it’s incredibly useful for lead generation and has become one of my go-to tools."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7025248)

GS

George S.

Director

> "Far more concerning, however, is ZoomInfo's commercial posture. Despite providing a written communication confirming that our renewal had been..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6815488)

AD

Amanda D.

VP - Marketing

> "It has saved me countless hours of gathering contacts and contact information for marketing campaigns, sales requests, etc."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6654093)

GS

George S.

Director

> "Their actions demonstrate a complete absence of commercial integrity and reflect a business model built on rigid enforcement rather than value..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6815488)

MA

Mike A.

Sales

> "I love how many times the person that I need and their e-mail address is listed in the portal for me to use!"

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7019522)

VR

Verified Reviewer

Business Development Manager

> "The cost can be a burden to some, but I dislike that phone numbers are not updated enough to the point 10% are probably wrong."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6875554)

Eric N.

BDR

> "I enjoy the fact that it also gives you scoops and intent signals on companies you are trying to prospect."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7062631)

HC

Harry C.

Sales Development Representative

> "Sometimes the data can be inaccurate but this is inevitable and out of Zoominfos control."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6785639)

NW

Nolan W.

Head of Sales

> "There is a reason why ZoomInfo has been the top company for business prospecting, and they have a massive database of contacts."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6826807)

MA

Mike A.

Sales

> "It is hard to believe that us dumb salespeople were ever able to get anything done before we implemented ZoomInfo!"

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7019522)

SR

Suvankar R.

Lead Generation Specialist

> "ZoomInfo offers a vast database and seamless integration."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7025248)

WG

William G.

Account Executive

> "I also think a lot of the new bells and whistles are not necessary for most people and "noisy""

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6602919)

VR

Verified Reviewer

Sr. Solutions Engineer

> "Overall good experience, certainly better than not having it and does save time when creating account plans and PG strategies."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7092812)

MW

Marissa W.

Senior Account Executive

> "Very frequently, the information is outdated."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7076134)

PJ

Peter J.

Market Researcher

> "The user friendly design is intuitive, and it has lots of tools to help me find people I often didn't even know."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6631422)

SC

Sean C.

VP, Marketing and Program Management

> "Also, the credit system seems a bit archaic."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6814469)

SS

Shahbaz S.

Analyst

> "additional features, enrichment, form complete & websights are all very good"

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6770961)

Steve P.

Head of Sales BD

> "Is costly and will need time to properly extract real value."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6877021)

Chance R.

CEO

> "It made me think that ZoomInfo would have good data."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___7145087)

RJ

Regina J.

Founder

> "ZoomInfo.com promised cell phone numbers for HR buyers and they literally “argued” with me about providing them when we maybe received 25% AND..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6441274)

AD

Amanda D.

VP - Marketing

> "ZoomInfo Sales has saved me countless hours of time researching companies and contacts."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6654093)

JD

Jeffrey D.

Operations Manager

> "They wanted a year payment in advance which was another deal killer."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6853778)

BS

Beatricia S.

Sales Specialist

> "I like that the reports can be displayed along with additional information about who is submitting them. Since I can now get in touch with the..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6416425)

SO

Sean O.

GM

> "They over promise and under deliver, at extreme cost."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#SoftwareAdvice___6672429)

TL

Thomas L.

Marketing Director

> "Good search tools within the platform (although prefer Cognism UI)"

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6867248)

Iyer A.

National Sales Manager

> "Some entries have no information on them, doesn't have the best CRM features, and the price is a bit high."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6239190)

PJ

Peter J.

Market Researcher

> "It's also very user friendly, offering me helpful suggestions to expand or narrow my search as needed."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6631422)

VR

Verified Reviewer

Director of Business Development

> "Sometimes the data was outdated and contacts would not have direct lines."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6220719)

VR

Verified Reviewer

Sr Sales Development

> "The chrome extension makes it extremely easy for me to use in my daily workflow."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6582934)

AK

Alan K.

IT Client Service

> "They can be from other companies or the data does not populate correctly"

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6118163)

SS

Shawn S.

Business Relations

> "The customized feed was a nice feature to have as well."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6580530)

ME

Michelle E.

Inside Sales

> "New version makes drilling into company contacts much more difficult."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6243661)

GS

George S.

Director

> "There are better products, better commercial practices, and better companies to deal with."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6815488)

VR

Verified Reviewer

Sr Sales Development

> "Not much I didnt like - super accurate info."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6582934)

Reunaldo P.

Senior Data Analyst

> "The ability to quickly set up custom dashboards and reports for my team was especially helpful, as it allowed us to quickly gain insights into..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4544765)

MC

Michael C.

CFO and Partner

> "After signing the contract, they do not live up to their promises at all and threaten legal action etc."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6034615)

AD

Amanda D.

VP - Marketing

> "A colleague convinced me to trial ZoomInfo Sales."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6654093)

AK

Alan K.

IT Client Service

> "Sometimes the contacts are NOT correct."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6118163)

VR

Verified Reviewer

SDR

> "The unique features of Zoominfo are the intent data and scoop features, which provide insights into company happenings not known to the public. "

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___3836386)

RJ

Regina J.

Founder

> "Spoke with a manager who was highly dismissive and disrespectful when we clearly reached out within weeks of using ZoomInfo!"

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6441274)

VR

Verified Reviewer

CX Manager

> "We were able to deliver all the lists of companies and contacts we needed and to refresh our own database efficiently with accurate information."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4441644)

DK

David K.

Owner

> "I reached out to cancel my subscription however, I was told that an account manager will call us."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6236184)

FT

Farhan T.

Product manager

> "Zoominfo salesOS provides an a very useful UI within Salesforce and other CRMs that helps sales team to lookup information and makes their life..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4482475)

MC

Michael C.

CFO and Partner

> "Zoominfo promises high data quality but it is very poor."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6034615)

SS

Shubham S.

Analyst

> "You can import all data into CSV format which is very useful."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6270841)

ML

Mellora L.

Founder & President

> "The only people who respond is the AR team when they want money. or after you pay them upon receipt of the invoice, they continue to contact you..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#SoftwareAdvice___4868330)

RM

Rachit M.

Senior AE

> "Basic info such as Competitive landscape, industry, latest trends, revenue, etc.. provide a really good source of information for research."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4357823)

VR

Verified Reviewer

Account executive

> "Some outdated infoMore information than competitors, but less accurate Quantity over quality sometimes (in relation to contact info)Sometimes..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4943125)

AB

Almodyr B.

Data Analyst

> "By streamlining our sales procedures and automating a lot of our operations, it has allowed us to boost our sales productivity."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4597312)

DK

David K.

Owner

> "Aside from it is very expensive, zoominfo's customer service is really poor."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6236184)

WG

William G.

Account Executive

> "I think it is a really powerful platform with a lot of really great information"

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6602919)

DK

David K.

Owner

> "Aside from it is very expensive, zoominfo's customer service is really poor."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6236184)

AK

Alan K.

IT Client Service

> "ZoomInfo is a great platform to generate new leads and explore CSuite contacts"

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6118163)

BB

Brigita B.

Senior SDR

> "Have found that it's not the best for prospecting outside of US."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6007698)

JD

Jeffrey D.

Operations Manager

> "Downloading was pretty straightforward and easy to use."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6853778)

VR

Verified Reviewer

Director, Business Development & Technology

> "Often times my list still has folks that aren't my ideal prospect. And filtering them out again before I export to Excel and am charged a..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4618271)

AK

Allison K.

Account Executive

> "Helps me daily with tasks and keeps me on track"

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6437532)

SGK

Sadia Gohar K.

Sales and Marketing specialist

> "Support is gone once the contract is signed (Beware of auto renewals - they will take you to court if you don't pay after auto-renewal)"

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4571074)

JN

Jean N.

Business development

> "Great database provides up to date accurate information on potential leads with phone number and LinkedIn profiles"

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4369418)

AB

Almodyr B.

Data Analyst

> "The fact the ZoomInfo is not user-friendly and can be challenging to navigate, especially for those who are unfamiliar with database search..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4597312)

VR

Verified Reviewer

SDR

> "The best part of Zoominfo is the massive database of companies and contacts it has."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___3836386)

CC

Cory C.

Sales Director

> "Some of the issues are, but not limited to 1) a lot of the information for small business was not up-to-date, 2) "Small businesses" that always..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___3428530)

Saya K.

Director

> "As a Director of Sales and MArketing, ZoomInfo is like my right hand. Whether you are a start-up or an established organization, choose ZoomInfo..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4192378)

DP

Dan P.

CEO

> "I was baited by their shiny claims of superb lead generation and marketing tools, but once they got my money, the reality was as lackluster as a..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#GetApp___4892024)

AP

Abhisek P.

Senior Manager, Product Strategy

> "Most impactful feature of ZoomInfo I would say is its contact and company database which is not only filled with millions of records but also..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___3342101)

RJ

Regina J.

Founder

> "They were untrustworthy and untruthful to simply get a sale."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6441274)

PJ

Peter J.

Market Researcher

> "The user friendly design is intuitive, and it has lots of tools to help me find people I often didn't even know."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6631422)

NW

Nolan W.

Head of Sales

> "It allowed some complex searches and customization for a niche industry in real estate, but ultimately we ran into issues with the accuracy of..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6826807)

RF

Roselin F.

Lead Development Representative

> "The tool can be navigated well through different sections and sub-sections."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___3814635)

AB

Almodyr B.

Data Analyst

> "The fact the ZoomInfo is not user-friendly and can be challenging to navigate, especially for those who are unfamiliar with database search..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4597312)

Lokesh G.

sales manager

> "Easy to use interface and one platform to research companies, generate quality leads, manage E-mail campaigns, newsletters and also supports..."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___2825508)

Reunaldo P.

Senior Data Analyst

> "The least I liked about ZoomInfo SalesOS was the lack of customization options."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4544765)

IJ

Ian J.

Account Manager

> "All and all the user interface and functionality of ZoomInfo was great."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___2431893)

AB

Almodyr B.

Data Analyst

> "The search results may also be cluttered and not necessarily contain the most up to date information."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4597312)

CC

Cory C.

Sales Director

> "Integration with Hubspot seemed to work fine"

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___3428530)

VR

Verified Reviewer

Director, Marketing

> "Not a very robust integration/sync with Linkedin."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___3081080)

MA

Mike A.

Account Executive

> "We have ZoomInfo integrated into our CRM allowing a streamlined workflow."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___2562676)

DP

Dan P.

CEO

> "Don’t get me started on their “customer support.”"

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#GetApp___4892024)

VR

Verified Reviewer

BDR

> "Also integrates really well with LinkedIn."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___2520984)

BS

Byron S.

President/CEO

> "Customer service person \[sensitive content hidden\] not helpful during this process and demanding"

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#SoftwareAdvice___4829653)

DB

David B.

Alliances Manager

> "The product is extremely easy to use and integration was seamless. "

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___3078645)

AE

Adam E.

CEO

> "Horrible - poor service would not respond for months."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___4463748)

JD

Jeffrey D.

Operations Manager

> "Downloading was pretty straightforward and easy to use."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#Capterra___6853778)

TD

Tony D.

VP of Sales and Technology

> "I'm frustrated that I was a few weeks late on cancelling the service and the service is extremely pricy."

[See full review](https://www.capterra.com/p/168264/ZoomInfo-sales/#SoftwareAdvice___3288946)

[View Reviews](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

## User interface

4.40 (18,810)

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

4.10 (322)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Salesforce Sales Cloud

Top features

39/47

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Chat/Messaging
-   Contact Database
-   Contact Management
-   Conversion Tracking
-   CRM
-   Customer Segmentation
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Drag & Drop
-   Drip Campaigns
-   Email Management
-   Email Marketing
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   Forms Management
-   Generative AI
-   Landing Pages/Web Forms
-   Lead Capture
-   Lead Management
-   Lead Nurturing
-   Lead Qualification
-   Lead Scoring
-   Lead Segmentation
-   Lead Verification/Validation
-   Multi-Campaign
-   Multi-Channel Marketing
-   Pipeline Management
-   Prospecting Tools
-   Real-Time Notifications
-   Reporting & Statistics
-   Search/Filter
-   Social Media Integration
-   Template Management
-   Third-Party Integrations
-   Web Forms

[See all features](https://www.capterra.com/p/61368/Salesforce/#features)

ZoomInfo Sales

25/47

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Chat/Messaging
-   Contact Database
-   Contact Management
-   Conversion Tracking
-   CRM
-   Customer Segmentation
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Drag & Drop
-   Drip Campaigns
-   Email Management
-   Email Marketing
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   Forms Management
-   Generative AI
-   Landing Pages/Web Forms
-   Lead Capture
-   Lead Management
-   Lead Nurturing
-   Lead Qualification
-   Lead Scoring
-   Lead Segmentation
-   Lead Verification/Validation
-   Multi-Campaign
-   Multi-Channel Marketing
-   Pipeline Management
-   Prospecting Tools
-   Real-Time Notifications
-   Reporting & Statistics
-   Search/Filter
-   Social Media Integration
-   Template Management
-   Third-Party Integrations
-   Web Forms

[See all features](https://www.capterra.com/p/168264/ZoomInfo-sales/#features)

### Recognition

Salesforce Sales Cloud is recognized as a top-rated tool in 5 Capterra Shortlist reports

ZoomInfo Sales is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Salesforce Sales Cloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ZoomInfo Sales

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Salesforce Sales Cloud

-   By Salesforce
-   Located in United States
-   Founded in 2003

ZoomInfo Sales

-   By ZoomInfo
-   Located in United States
-   Founded in 2000

## Popular Comparisons

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$25/month

Price

$20/month

4.4

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/61368-152373/Salesforce-vs-HubSpot-CRM)

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[4.10 (322)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

vs

[Seamless](https://www.capterra.com/p/207295/Seamless-AI/)[4.53 (590)](https://www.capterra.com/p/207295/Seamless-AI/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/168264-207295/ZoomInfo-sales-vs-Seamless-AI)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$25/month

Price

$14/month

4.4

Features

4.3

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/61368-155928/Salesforce-vs-Zoho-CRM)

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[4.10 (322)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

vs

[useArtemis](https://www.capterra.com/p/267486/useArtemis/)[4.73 (171)](https://www.capterra.com/p/267486/useArtemis/reviews/)

Contact vendor for pricing

Price

$29/month

4.2

Features

4.6

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/168264-267486/ZoomInfo-sales-vs-useArtemis)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$25/month

Price

$7/year

4.4

Features

4.5

4.0

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/61368-204998/Salesforce-vs-Bigin-by-Zoho-CRM)

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[4.10 (322)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

vs

[Dripify](https://www.capterra.com/p/215082/Dripify/)[4.70 (477)](https://www.capterra.com/p/215082/Dripify/reviews/)

Contact vendor for pricing

Price

$39/month

4.2

Features

4.4

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/168264-215082/ZoomInfo-sales-vs-Dripify)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$25/month

Price

$50/month

4.4

Features

4.3

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365)

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[4.10 (322)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

vs

[Cognism](https://www.capterra.com/p/169083/Cognism/)[4.70 (263)](https://www.capterra.com/p/169083/Cognism/reviews/)

Contact vendor for pricing

Price

$1000/month

4.2

Features

4.6

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/168264-169083/ZoomInfo-sales-vs-Cognism)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

$25/month

Price

$250/month

4.4

Features

4.7

4.0

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/61368-210630/Salesforce-vs-Kylas)

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[4.10 (322)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Contact vendor for pricing

Price

$15/month

4.2

Features

4.5

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-168264/ActiveCampaign-vs-ZoomInfo-sales)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$25/month

Price

$20/month

4.4

Features

4.3

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/61368-152769/Salesforce-vs-eWay-CRM)

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[4.10 (322)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

vs

[Linked Helper 2](https://www.capterra.com/p/230521/Linked-Helper-2/)[4.91 (278)](https://www.capterra.com/p/230521/Linked-Helper-2/reviews/)

Contact vendor for pricing

Price

$15/month

4.2

Features

4.8

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/168264-230521/ZoomInfo-sales-vs-Linked-Helper-2)