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Wholesale distribution, manufacturing, e-commerce, retail: seeking better tools & vision to make smarter, more efficient & profitable decisions for inventory optimization & improved cash flow.
With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.
I appreciate the ability to control data integrity. SAFIO provides audit trails for planner and sales forecasts which helps us better identify issues.
SAFIO's speed can be frustrating at times as it can take 5-10 seconds to flip between items.
The SAFIO team is always happy to help implement new reports, features, etc. The tool is relatively easy to use and straightforward, with opportunities for deeper analysis once the system is learned.
My job would have been more difficult, taken more time, and not been as accurate without this software.
Developed with an experienced retail/wholesale mindset, elevates insight and ability to quickly impact sales and profit. Learning curve is minimal and ease of us is "best of class.
Sales is always having programs and SKUs constantly being changed in & out which will make using a standard curve with a total for the year difficult.3.
Increased profit from stronger inventory management as well as better insights to share with vendors/manufacturers who support my business.
Our implementation, although delayed by our team, was very fast once we got to work on setting up the FTP.
The cloud version of sales force is reliable and more important for our sales people: accessible In a secure way, wherever they are. Our experience has been very good with this product.
There are countless strides to having a total record, so this is definitely not a languid program. In case you will utilize it, focus on utilizing it, in any case, nonsense in, nonsense out.
Salesforce is the best of the best. There are endless customization options that make the sales process and marketing campaigns easy to implement and track.
I lost money trying to use this application, I mistakenly attempted to deal with their customer service which was was absolutely horrendous.
It is very easy to track the status of a lead via the pipeline. The reporting is AMAZING and incredibly comprehensive.
It sometimes takes so much time just to search one case and this makes it frustrating for users. It also sometimes lags a lot and throws error when looking into tasks.
Its a great platform which makes your everyday work very efficient & effective, it is also very result orientated. The customization of dashboards & reports are the best part.
They are worse than any company I have ever seen at harassing our team for payment even when we never used their service.
Angel J.: My name is Angel, and I'm the HMIS Operations Manager for a company that is now 60 plus employees large, and I rate Salesforce Sales Cloud five out of five. Prior to Salesforce Sales Cloud, we used a multitude of different softwares, including softwares like Trello. We used Google Office, we used Microsoft Office, Microsoft 365. We used Zendesk. We used a lot of different softwares and tried to use them in a way that was collaborative, but it often left us with too many things to manage in different spaces. We chose Salesforce Sales Cloud because it is one of the top leaders in the industry. We knew that it had its own reputation, and it also brought to it a lot of tools already in-house. One of our top needs is for security and safety of our data. So Salesforce was able to handle some of the HIPAA requirements that we have for our data. We also wanted to make sure that it was a platform that all 60 plus of us could interact with inside of one system instead of having multiple softwares to handle our daily needs. And then we also wanted to use some of its intuition, such as the Einstein, where it helps us to make better decisions, helps us to understand what our activities are, keeps track of what we do in the system, and helps us to grow in using the system. This is one of the reasons why we chose Salesforce Sales Cloud. Getting started with Salesforce Sales Cloud, I would say was not the easiest route. You will definitely need someone that has the knowledge of Salesforce. At the very least, knowledge of database technology. We did have to source out some of the needs to Salesforce consultants, which were very easy to find. Salesforce did help us get these consultants, but it was not a one-stop, set up, everything works automatically. And we do not use it just for sales. We use it for customer management more so than sales. So the bit that we had to have customized was something that was not already in the box. So it wasn't the easiest, but it also wasn't the hardest. The advice that I have for anyone considering using Salesforce Sales Cloud for their business is to make sure that you document all the things that you need from Salesforce. Figure out the reason why you believe that Salesforce is going to serve you, so that you can aim at those specific products and add-ons that Salesforce already has in their system. They are very good at understanding some of the things that their system can do with what you have, but making that documentation and going through that with the employees, going through that with your organization prior to coming to Salesforce is probably going to be key. It does get costly if you don't understand what you're doing with Salesforce and you have to have multiple consultants try to figure it out for you. So if you can get organized and document what your needs are before you come to Salesforce, it'll help you pick the best products that Salesforce has to offer.
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