# Compare Salesforce Sales Cloud vs Jungo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Salesforce Sales Cloud and Jungo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/61368-182058/Salesforce-vs-Jungo-Mortgage-CRM --- # Salesforce Sales Cloud vs Jungo Features and Cost Comparison Last updated March 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Salesforce Sales CloudJungo2/4 selected [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) [Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.1 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) [## Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.4 Ease of Use 4 Customer Service 4.1 Reviews Sentiment Based on [18,766 reviews](#user-reviews) Positive 16,804 Neutral 1,487 Negative 475 [## Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.1 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4 Ease of Use 3.4 Customer Service 3.7 Reviews Sentiment Based on [123 reviews](#user-reviews) Positive 98 Neutral 11 Negative 14 ## Summary * * * Key features rated by users Features selected based on 17,267 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 88%Fit High performer Feature ratings Data Security 4.5 Contact Management 4.5 Lead Management 4.4 Sales Pipeline Management 4.5 Activity Dashboard 4.5 68%Fit Missing features Feature ratings Data Security NA Contact Management 4.7 Lead Management 3.8 Sales Pipeline Management 3.8 Activity Dashboard 4.1 User satisfaction User satisfaction 4.4 User reviews[18,766](https://www.capterra.com/p/61368/Salesforce/reviews/) Ease of use 4.0 Functionality 4.4 Value for money 4.0 Customer support 4.1 User satisfaction 4.1 User reviews[123](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) Ease of use 3.4 Functionality 4.0 Value for money 3.9 Customer support 3.7 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Sales teams, sales managers, marketing teams, and partner managers. Best for Jungo is scaled for enterprise volume. ## User reviews Pros & cons AW Andrew W. Senior sales Rep > "The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth!" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7099330) JSF Jennsy Suyapa F. Customer Service > "There is no duplicate message if the information is entered twice so can easily confuse during a call or resolving a ticket where you only have minutes to solve a client..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7034651) KA Khyan A. Senior Business Development Representative > "You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7113059) Nathaniel C. Account Executive > "Admin-level customization often requires technical expertise or certified support, which adds cost and dependency." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245) Nathaniel C. Account Executive > "From automating lead workflows to detailed pipeline tracking, it enables full control and visibility over the sales cycle." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245) ZR Zane R. Office Coordintator > "The user interface for some things such as email templates and forms is not the most friendly and is fairly bare bones" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153) VR Verified Reviewer Director of Sales and Marketing > "I can't believe the levels of customization, configuration, automation, and now AI. If you set this up right, you can manage your entire business with Salesforce and..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7106050) YB YURI B. Accounting Sales > "It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7111664) LW Lillian W. Sr Analyst, Commissions > "It provides strong end-to-end visibility into customer information and the entire sales lifecycle, which makes it easy to track activity from initial contact through close." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058) AS Alison S. Executive Sales manager > "Our organization had required data points for us to fill daily, some of which were not as helpful for meaningful sales progress as others." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7006832) VR Verified Reviewer CRM Analyst > "I have very clear pipeline Thanks to Salesforce Sales Cloud, wich also make it easy for me to keep track of every lead, activity, and deal stage." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7047475) AR Akshya R. Admin > "Cost is little higher and maybe difficult to purchase new licenses and every add ons are additional cost." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7065081) ZR Zane R. Office Coordintator > "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153) AP Arpit P. IT Consultant > "Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is a..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6557891) JH Jeff H. Account Executive > "Salesforce Cloud is helpful to manage all of our customer records, track deal progress, and manage contracts." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7071081) JL Joshua L. Pharmacist > "It is really hard to log in and takes a long time with the authentication, I understand why but remembering passwords is hard" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629) Oliver K. Business Administrator > "Saleforce's approach has allowed me to optimize processes to close deals faster and build closer relationships with clients." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7022353) MR Miguel R. Sr. Technical Support Specialist > "Sometimes it glitches when you detach an article and you have to refresh the entire page and the content of a case comment goes lost if you don't save it first." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6510131) JK James K. Brand Ambassador > "Its uses very advanced AI features to categorize and segment leads allowing us to only focus on the best leads. With its customers communication features, we have been..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319) CL Concepcion L. Case Manager > "Sometimes the search results can be so large that nothing populates and after waiting for a bit do you get notified to try again." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6778325) Bill L. Vice President of Sales and Operations > "It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677) KT Katie T. Development and Marketing Assistant > "We had trouble getting Salesforce to “talk” to some of our other software such as Mail Chimp for our email campaigns." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6777334) Bob M. Regional Business Development Manager > "Salesforce Sales Cloud provide us with in-depth sales analytics that equip us with valuable insights to accelerate our sales cycle." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6765089) GT Grace T. Sales Representative > "I do not like large packets of information like Account or opportunities can all be deleted with a signal Delete so easily." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6878381) KH Kevin H. Senior SDR > "Overall, Salesforce Sales Cloud has been a reliable and robust CRM that has improved visibility into our sales pipeline and helped streamline processes across departments...." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6887034) Aviral G. Manager > "The intial set up and customisations were very complex abd alsoonfiguring it to match specific business processes can be time-consuming and sometimes requires a steep..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6424227) JK James K. Brand Ambassador > "Salesforce Sales Cloud analytics help us to extract useful insights from our sales data which direct us on how to optimize future sales." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319) ML Martin L. Sales Director > "Not a lot, it is quite comprehensive and therefore a bit more expensive than other less comprehensive CRMs" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7050959) Steven M. system technique > "It improves the efficiency of each employee by having all customer data gathered, automating processes, and making activities more organized." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6802850) Bill L. Vice President of Sales and Operations > "It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677) VR Verified Reviewer Account Executive > "The reporting and dashboard capabilities provide real-time insights that are crucial for our sales team." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324) FM Faizan M. Manager > "Sometimes it gets difficult to access from another country, sometimes we won't receive codes for verification." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6829678) VR Verified Reviewer Account Executive > "It’s the gold standard for a reason. If you have the budget and the team to manage it, there is no better tool for scaling a global sales organization." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324) JN Jayson N. Lead Associate > "We have an automated process that sometimes fails and gives us inaccurate data. When this happens, we have to spend time troubleshooting to figure out what went wrong." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6419970) VR Verified Reviewer Customer and Guest Support > "The interface is intuitive, the information is reliable, and setup is remarkably fast, allowing teams to operate smoothly with minimal learning curve." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7054086) RW Robin W. Executive Marketing Assistant > "The program may not be ideal single-location practices." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053211) JG John G. Account Executive > "The system is highly scalable, AI-powered CRM with rich pipeline management and customization options" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7046805) HK Hayley K. Trader > "For example, making many upweights/downweights to booked business can be very complicated and these changes are not recorded in a clear manor." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6415719) LS Ljs S. Sales Rep > "It's a comprehensive tool for sales teams that allows them to administer and manage the business." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053926) DK Daljeet K. Marketing Manager > "One challenge I’ve encountered is the steep learning curve. While Salesforce is highly capable, it can be overwhelming for new users, and the onboarding process requires a..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6479357) VR Verified Reviewer Sr. People Ops > "Salesforce allows our Sales and Marketing team to be aligned on the prospects and upcoming stages of sales." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7039645) Bill L. Vice President of Sales and Operations > "If i am being honest the cost..it adds up quick and you have to watch extra fees." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677) LW Lillian W. Sr Analyst, Commissions > "I also value its ability to integrate with other applications and systems, enabling more streamlined workflows across tools." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058) VR Verified Reviewer Account Executive > "We constantly experienced glitches and lag times in terms of loading." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783) MB Mark B. VP of Sales and Estimating > "It makes it easier to track leads, manage opportunities, and create more reliable revenue forecasts." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7084847) Paul F. Content writer > "It can be difficult to manage the settings and accessing the email templates for someone who doesn't have admin permissions" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6471797) Miguel J. D. Director of Sales > "Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6807944) RC Russell C. Systems Administrator > "The price is a bit high, integration can be rocky at times, and there were some items of customization that we could not alter." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6425158) EG Eric G. Sales > "Powerful, real-time reporting and dashboard tools allow for actionable sales insights and performance monitoring." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6841697) MH Maxime H. Account Manager > "Some bugs with the data and the amount of the opportunities." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6824451) Susana F. Client Relationship Manager > "Powerful but demanding. When implemented correctly, it becomes a strategic asset that drives accountability, transparency, and scalable sales performance." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7102980) HA Hemant A. Data Entry > "One more thing is that implementation process can take weeks or even months so this can be a challenge for businesses looking for a quick setup." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6413755) JJ Joshua J. Account Executive > "I can track every lead, touchpoint, and deal stage in one place, which is critical in a fast-paced sales role." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6788273) DJC David Joseph C. Inside Sales > "The Today's tasks can't be streamed into just today's tasks not just overdue ones..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6778103) JL Joshua L. Pharmacist > "It is the best way of tracking who has how many vaccinations and sending receipts" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629) MM Matheus M. Video Investment > "Additionally, some features can feel a bit pricey, and certain advanced functions require additional add-ons, which can increase costs." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6573675) LN Larry N. Customer Service Coordinator > "Also, the ability to define and insert our processes into Salesforce has gotten our team, veteran and rookies, on the same page." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6795229) AW Alvonda W. Account Manager > "Sometimes when I emails bounce, I get an error and it's difficult to work around this using Sales Engagement if this error occurs." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6590322) April V. Loan Processor > "It’s highly customizable and can handle complex processes, which makes it valuable for growing businesses." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7070635) AW Alicia W. Revenue Enablement Manager > "Our specific Salesforce instance has a TON of outdated information within it, and if I wasn't comfortable with the platform, I could get very confused." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6418946) RL Ramona L. AE > "It’s good for tracking opportunities, managing follow-ups, and seeing progress at a glance." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7048885) BG Brandon G. CEO > "Things I didn’t like about Salesforce Sales Cloud is the fact that it’s very complex when you’re first using the product and it’s features, especially navigating..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6712398) VR Verified Reviewer Graphic Designer > "Offers excellent CRM tools that help graphic designers keep track of client interactions and project history, streamlining communication for design projects." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6575670) VR Verified Reviewer Communications Intern > "The process for updating distribution lists is quite tedious and can easily be messed up and need to be reevaluated." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6455209) XL Xiang L. Director > "Its extensive CRM functionality and high productivity allow us to centralize clients' information integrated with other tools to get a completed analytics and real-time..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6448751) JP Justin P. Sales support > "Simple things like reading an email takes multiple extra steps, the email is printed as all one text in a tiny window on the side, (no seperation of separate responses)..." [See full review](https://www.capterra.com/p/61368/Salesforce/#SoftwareAdvice___5001402) AG Ana G. Customer support executive > "It has everything you need for support systems, email, inbound and outbound calls, chat support, etc." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6812641) VR Verified Reviewer Senior Product Manager > "The overall look and feel is very dated, processing of data is often slow, it's hard to keep the system up to date, and the overall experience is just not enjoyable to use." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6646248) MG Meenal G. consultant > "cloud's highly configurable platform enable companies to mold the system to fit their unique requirement and expand as their organization expand, guaranteeing, flexibility..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6323552) HW Henrik W. Sales Manager > "Salesforce Sales Cloud solves my problems related to scattered data, inefficient sales processes, limited visibility into performance, lack of collaboration, and..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___4884245) WB Will B. Student Recruitment Coordinator > "Sales force is incredibly useful as a CRM and managing a range of sales, leads and customer workflows." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7070372) CB Connor B. Client Services Manager > "Deleting and/or merging accounts was quite hard to do at the start." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6805804) GD Gino D. Sales Coordinator > "Salesforce Sales Cloud stands out some things that make it great, gives a clear view of sales stages, deals, and revenue forecasts and it automates repetitive tasks,..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997) CV Christina V. CRP > "the customization can be very difficult to do, and it isn’t always the most user-friendly platform" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6766251) TW Toshia W. Beauty blog > "It also plays well with other tools, so you can integrate it with your email or marketing platforms, which saves a ton of time. Plus, the reporting tools give you valuable..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6515956) VR Verified Reviewer Account Executive > "Data integrity was compromised due to slow updates." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783) UK Uttara K. Senior Manager > "Its intuitive interface and powerful features streamlined lead management, automated tasks, and provided valuable insights. Despite a learning curve, its customization and..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6422483) GD Gino D. Sales Coordinator > "New users often struggle with the sheer number of features, menus, and customization options" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997) Pablo Tadeo H. CEO > "Salesforce Sales Cloud offers a highly customizable platform with a wide range of integrations that allow our team to streamline workflows efficiently." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6451439) TP Tanya P. Account Executive > "I did not like that I could not change the pertinent information myself, the administrator of the team could only do that, and it sometime delayed my work process." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6528043) [View Reviews](https://www.capterra.com/p/61368/Salesforce/reviews/) RJ Rochel J. Marketing and business development strategist > "that it is very customizable, intergrades with everything I can possibly need." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___4821456) AK Adam K. Director of Loan Operations > "They uploaded my database with information on clients not included as well as a lot of incorrect information." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886) TT Tim T. MLO > "Drip campaigns, task setting, Mass e mail capabilities all make it easy to keep connected with clients and referral partners." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3868414) AK Adam K. Director of Loan Operations > "I have issues where birthday emails don't go out automatically." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886) JR Jeremy R. Mortgage Loan Officer > "The SMS add on is a feature that brings additional value and functionality in this hyper speed business culture." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835059) AK Adam K. Director of Loan Operations > "Now I am too nervous to have them take another look because I have spent a month going through one at a time making the..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886) AC Angelo C. Broker-Admin > "Almost unlimited slots to send an email and many templates to use for marketing." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834765) CG Carrie G. Marketing Manager > "Jungo just created more business problems for us. Once we got the extra systems in place to send out mass text messages there..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3883898) JL Jeremy L. Mortgage Broker > "Jungo is a wonderful CRM to have as it provides automation, lead tracking, lead follow up, lead management, but it can be..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2954094) CB Christopher B. CEO > "Zero functionality within the platform." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#SoftwareAdvice___6114738) MA Mark A. Loan Officer > "Support is very good, the system is keeping me on the forefront of my prospects and in line with contact referral sources" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835073) AH Andre H. Loan Officer > "Very frustrating, i just want to send out emails to borrower and coborrowers and it seems to be either very difficult or..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845790) RS Rachel S. Transaction Coordinator > "We greatly appreciate the extent to which we can customize Jungo for exactly what we need. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845710) VR Verified Reviewer Operations Manager > "It is a bit pricey and can be hard to customize without programmer assistance to utilize the best features." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845857) AP Amanda P. Relationship Manager > "It helps us stay in front of our buyers and realtors." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845882) LR Liz R. Mortgage Broker owner > "you can find them the easiest way, and then there is their help desk, which isn't titled anything helpful at all." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653) HB Heather B. Transaction Coordinator > "I really appreciate the ability to see and track our whole pipeline." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845809) RD Ryan D. Mortgage Agent > "I have a tough time remembering where each and every file is during the process." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835880) EC Etan C. Mortgage Loan Originator > "Jungo has every feature you can want and the more you learn how to setup the more it can do" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3866556) AK Adam K. Director of Loan Operations > "I have had a terrible experience with Jungo." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886) CB Christopher B. CEO > "The idea is great, the vision of the salesman was amazing" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#SoftwareAdvice___6114738) TR Tammy R. Loan Officer > "Unfortunately, I thought the grass mighty be greener at another CRM that my processor uses. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162) TR Tammy R. Loan Officer > "That CRM was so difficult to use I ended up coming back to Jungo recently and am looking to maximize all of the features I..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162) LR Liz R. Mortgage Broker owner > "for weeks i was in a salesforce looop and it was the worst experience with foreign customer service i have ever had." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653) SG Sonjia G. Pre-Approval Manager > "Jungo has been great in helping me track leads for our team" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834848) JB Jon B. Manager > "All features and tasks are riddled with functionality problems." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837633) MM Miranda M. Administrator > "Extremely customizable, and a lot of available templates. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837359) SS Sharlene S. mortgage advisor > "At first, it seemed a bit overwhelming if I had any questions, I did not know what the proper titles are ." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3856006) MM Miranda M. Administrator > "A lot of automation options have saved us a lot of time." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837359) LM Lisa M. Office Manager > "Trying to run reports is hit and miss with intended results." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845897) LR Liz R. Mortgage Broker owner > "I like that it helps you organize contacts" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653) KT Kevin T. President > "In some instances it is not very user friendly and you need to reach out to the technicians to help you." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3855340) BV Brenda V. Loan Partner 1 > "Love the ability to customize" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3866231) JC Jonas C. Broker/Owner > "Too busy and hard to navigate what should be simple tasks" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3867196) JH Jodi H. Mortgage Agent > "I like the templates and being able to track every aspect of the file that I want along with being able to prioritize follow ups..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253905) TR Tammy R. Loan Officer > "I don't love the pre-written campaigns. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162) DD Diane D. Senior Loan Officer > "All of my Contacts are in one place with Jungo supplying the ease of: sorting data for reports, sending campaigns, easily..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2263750) RL Robert L. CEO > "The biggest problem with this bait and switch company is that while they are selling you they put you on a contract and make..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2482913) KM Kevin M. Mortgage Strategist > "Jungo Mortgage CRM is a required tool that is used almost every minute of the day to create an impactful 360 experience for all..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243791) SS Stephanie S. Loan Officer > "The delay of needing to schedule a call for help and then the limited time allowed for support calls (15 min.) can be..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2258689) RD Ryan D. Mortgage Agent > "Jungo has helped me get better organized." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835880) MT Malcolm T. CEO > "I requested to cancel and it took them OVER FOUR MONTHS just to process the cancellation. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3374563) JBD John Blaise D. Loan Officer Assistant > "Ease of access and features are helpful in our everyday use" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834768) VR Verified Reviewer Mortgage Broker/ Owner > "Many of the tools that they advertise don't work, at least for us, I.e."the Property Listing", "Ijungo Concierge" etc." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2444464) MB Michael B. Sr LO > "It's extremely powerful, but with a steep learning curve." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845745) BH Brandon H. Mortgage Agent > "The biggest complain I have was how complex and difficult it was to move data from my Filogix account to Jungo to the point I..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2245382) KM Kevin M. Mortgage Strategist > "Yes, it is powerful out of the box and it is plug and play but very simple to customize and integrate with 3rd parties (e.g...." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243791) Lily D. Loan Originator > "Super complicated to get started and the texting functionality ($15 extra monthly) is primitive compared to competitors." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243758) PV Peggy V. Sr. Mortgage Consultant > "keeps my calendar, sends out mass email, great support when needed, keeps all of the information on my database, customized to..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243812) LM Liz M. Chief Follow-Up Officer > "The support staff is friendly but their ability to actually help varies widely depending on who answers the ticket, and they are..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244657) CB Cory B. Loan Officer > "I love the customization options with the software, as well as the automation of loan milestone and loan anniversary tasks." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244071) VR Verified Reviewer Mortgage Broker/ Owner > "They are very slow to respond to issues and they still have to check in with Salesforce, which makes it even slower. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2444464) KK Kent K. CRMP > "Jungo's customizability allows you to create leverage and efficiencies in whatever workflow you've designed. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2256062) CB Cory B. Loan Officer > "The software can do about ANYTHING, but I have trouble figuring out the Workflows without being afraid of messing something up. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244071) AK Adam K. Branch Manager > "We're staying much better organized, have far fewer dropped balls, and our referral partners get weekly reports on all deals and..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2255618) TB Tina B. Senior Mortgage Banker > "Great way to suck someone in only to suck them dry in additional monies spent." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253909) LR Liz R. Mortgage Broker owner > "one is salesforce - good luck. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653) LM Liz M. Chief Follow-Up Officer > "My team is committed to making Jungo work but I often dread having to do even the simplest tasks, knowing what a pain it will be." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244657) JS Jim S. Mr > "So so, slow tech support but a decent product overall. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835412) ER Evan R. Realtor > "Sometimes I forget to check the crm one day and will miss tasks." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2258802) JR Javier R. Loan Originator > "Its good overall" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3861803) PA PAUL A. BRANCH MANAGER > "FUNCTIONALITY IS NOT INTUITIVE AND REQUIRES A LOT OF HELP SETTING UP TO BE PRODUCTIVE." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2254058) ER Evan R. Realtor > "The concierge service is amazing as well and will automatically send your clients holiday cards and gifts for 3 years." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2258802) RC RUBEN C. Loan Officer > "So then I'm talking to someone in India that means well and normally very accommodating but still frustrating with the language..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2251528) RB Randy B. Director of Business Development > "Training has been smooth so far for our Team and the access to additional support seems to easy enough to get going. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#SoftwareAdvice___2782393) NF Nicole F. Compliance Officer > "Does not automatically communicate with our LOS" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253786) JB Justin B. Loan Officer > "I like the integration with my email for tracking and for keeping notes on each file. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244386) RB Ryan B. Loan Officer > "Extremely unorganized and no internal communication or accountability" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2263649) MO Michael O. Principal Loan Originator /President > "This CRM has been able to grow with me from a single LO, to a team, to owner of my own mortgage brokerage." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244761) PV Peggy V. Sr. Mortgage Consultant > "Although sales force is the back engine, I hate it when they get involved because I am not a tech person." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243812) KK Kent K. CRMP > "Another plus is how easily it integrates with other software. And the mobile version is robust and well laid out. But..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2256062) ER Evan R. Realtor > "Really wish the email functionality was better. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2258802) HJ Helga J. Owner > "I love the program, it has so many functions and it is wonderful for marketing and keep track of your loans and leads." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2262599) MO Michael O. Principal Loan Originator /President > "The user interface is difficult for some." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244761) BC Brian C. Licensed Mortgage Broker Assistant > "I like that it's based on Salesforce and has a lot of configuration and customization options." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253501) TB Tina B. Senior Mortgage Banker > "The Sales Representative who sold me this product/system completely OVER-PROMISED & UNDER-DELIVERED!!! " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253909) JB Justin B. Loan Officer > "I am happy with my purchase and I believe it has and will continue to help me stay in contact with clients and keep track of all..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244386) KK Kent K. CRMP > "The Closing Email of the Week is a perfect example of not being easy to use or execute. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2256062) BC Brian C. Licensed Mortgage Broker Assistant > "Overall, I am glad we made the switch to Jungo. If you're looking for a quick, easy, low maintenance solution, this isn't it...." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253501) JP Jessica P. Relationship/Mktg. Manager > "This is a majority of what I use so that it why it is my biggest problem." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2257473) [View Reviews](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) ## User interface 4.40 (18,766) [Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/) 4.15 (123) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Salesforce Sales Cloud Top features 36/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/61368/Salesforce/#features) Jungo 22/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#features) ### Recognition No recognitions have been awarded to Salesforce Sales Cloud No recognitions have been awarded to Jungo ### Deployment & support Salesforce Sales Cloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Jungo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Salesforce Sales Cloud - By Salesforce - Located in United States - Founded in 2003 Jungo - By Jungo - Located in United States - Founded in 2005 ## Popular Comparisons [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $25/month Price $20/month 4.4 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/61368-152373/Salesforce-vs-HubSpot-CRM) [Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Contact vendor for pricing Price $20/month 4.0 Features 4.4 3.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-182058/HubSpot-CRM-vs-Jungo-Mortgage-CRM) [Salesforce Sales 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