# Compare Salesforce Sales Cloud vs Google Contacts 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Salesforce Sales Cloud and Google Contacts based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/61368-203196/Salesforce-vs-Google-Contacts --- # Salesforce Sales Cloud vs Google Contacts Features and Cost Comparison Last updated April 7th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Salesforce Sales CloudGoogle Contacts2/4 selected [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.7 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) [## Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.4 Ease of Use 4 Customer Service 4.1 Reviews Sentiment Based on [18,790 reviews](#user-reviews) Positive 16,827 Neutral 1,488 Negative 475 [## Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.7 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.4 Reviews Sentiment Based on [705 reviews](#user-reviews) Positive 671 Neutral 27 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,471 reviews from contact management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit High performer Feature ratings Contact Database 4.6 CRM 4.6 Sales Pipeline Management 4.5 Workflow Management 4.4 Lead Capture 4.4 \--%Fit Missing features Feature ratings Contact Database 4.7 CRM 4.5 Sales Pipeline Management NA Workflow Management NA Lead Capture NA User satisfaction User satisfaction 4.4 User reviews[18,790](https://www.capterra.com/p/61368/Salesforce/reviews/) Ease of use 4.0 Functionality 4.4 Value for money 4.0 Customer support 4.1 User satisfaction 4.7 User reviews[705](https://www.capterra.com/p/203196/Google-Contacts/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.4 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Sales teams, sales managers, marketing teams, and partner managers. Best for Not provided by vendor ## User reviews Pros & cons AW Andrew W. Senior sales Rep > "The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth!" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7099330) JSF Jennsy Suyapa F. Customer Service > "There is no duplicate message if the information is entered twice so can easily confuse during a call or resolving a ticket where you only have minutes to solve a client issue, we had..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7034651) KA Khyan A. Senior Business Development Representative > "You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very powerful system..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7113059) Nathaniel C. Account Executive > "Admin-level customization often requires technical expertise or certified support, which adds cost and dependency." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245) RAUL M. Software support > "Salesforce Sales Cloud is a premier solution for any organization looking to scale, offering a User Interface that is both sleek and highly functional once tailored to your specific needs." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142408) ZR Zane R. Office Coordintator > "The user interface for some things such as email templates and forms is not the most friendly and is fairly bare bones" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153) LJ Lauren J. Contact Tracing Manager > "The communication channels offered a seamless opportunity to collaborate among the large team in Massachusetts, and user interface is critical for ease of use with multiple employees logging..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7133008) YB YURI B. Accounting Sales > "It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7111664) Nathaniel C. Account Executive > "From automating lead workflows to detailed pipeline tracking, it enables full control and visibility over the sales cycle." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245) AS Alison S. Executive Sales manager > "Our organization had required data points for us to fill daily, some of which were not as helpful for meaningful sales progress as others." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7006832) Lucas B. Gerente de negócios > "The reporting and analytics features are top-notch, allowing for precise forecasting and deep insights into client behavior and product penetration" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7177687) AP Arpit P. IT Consultant > "Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is a con for smaller..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6557891) Jeff R. Project Manager > "The real-time reporting and analytics provide strong visibility into pipeline performance, allowing for better forecasting and more informed decision-making." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146563) JL Joshua L. Pharmacist > "It is really hard to log in and takes a long time with the authentication, I understand why but remembering passwords is hard" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629) VR Verified Reviewer Director of Sales and Marketing > "I can't believe the levels of customization, configuration, automation, and now AI. If you set this up right, you can manage your entire business with Salesforce and Salesforce App Exchange..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7106050) AD Arnold D. Collection lead Iqor > "The challenges we face is that the system can sometime feels a bit complex, especially for new users." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179) LW Lillian W. Sr Analyst, Commissions > "It provides strong end-to-end visibility into customer information and the entire sales lifecycle, which makes it easy to track activity from initial contact through close." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058) MB Matt B. Senior Software Engineer at JEOL USA > "Just the price can be a downside, and it can also be a barrier for smaller businesses which is often inconvenient." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7178415) Lucas B. Gerente de negócios > "It is an indispensable tool for data-driven decisions, provided your organization has the budget and the patience to handle the training and setup required." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7177687) JP Jonathan P. Digital Content Specialist > "The process of maintenance and administration need a proper resource and for the new users the platform is not so easy." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7163025) AD Arnold D. Collection lead Iqor > "My overall experience with salesforce cloud at IQor VBC has been largely positive and practical for the kind of work we do . Since we handle bill collection for US and UK business, having a..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179) MR Miguel R. Sr. Technical Support Specialist > "Sometimes it glitches when you detach an article and you have to refresh the entire page and the content of a case comment goes lost if you don't save it first." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6510131) Dev M. Salesforce Developer > "My overall experience is amazing working with salesforce sales cloud because of clean and understandable UI is make more comfort for any user to use it and run their business smoothly." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7155849) GT Grace T. Sales Representative > "I do not like large packets of information like Account or opportunities can all be deleted with a signal Delete so easily." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6878381) ZR Zane R. Office Coordintator > "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single source of truth" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153) Aviral G. Manager > "The intial set up and customisations were very complex abd alsoonfiguring it to match specific business processes can be time-consuming and sometimes requires a steep learning curve." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6424227) Jane F. Personal Lines Executive > "It helps keep client data organized, improves visibility on opportunities, and makes managing the sales process more efficient and streamlined." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209) Vikram P. Software Development Manager > "The primary issue is that it is actually very large and with the numerous buttons." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7147511) NN Nicholas N. Quality Assurance Manager > "Its a great tool because you can manage everything about client in one application including linking with 3rd party service providers like couriers" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142550) JN Jayson N. Lead Associate > "We have an automated process that sometimes fails and gives us inaccurate data. When this happens, we have to spend time troubleshooting to figure out what went wrong." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6419970) KH Kevin H. Senior SDR > "Overall, Salesforce Sales Cloud has been a reliable and robust CRM that has improved visibility into our sales pipeline and helped streamline processes across departments. While it does come..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6887034) AR Akshya R. Admin > "Cost is little higher and maybe difficult to purchase new licenses and every add ons are additional cost." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7065081) LP Laura P. Online Advisor > "It can be a bit overwhelming at first as it is such a VERY detailed oriented tool, but once you get the understanding of how it works, you just feel like a machine on auto pilot, it does not..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7139224) HK Hayley K. Trader > "For example, making many upweights/downweights to booked business can be very complicated and these changes are not recorded in a clear manor." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6415719) CK Christina K. Manager > "I love that I’m able to see all of my upcoming and daily tasks and it will auto set up the next task to go out once I complete a lead reach out." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7151435) DK Daljeet K. Marketing Manager > "One challenge I’ve encountered is the steep learning curve. While Salesforce is highly capable, it can be overwhelming for new users, and the onboarding process requires a fair amount of..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6479357) VR Verified Reviewer Account Executive > "The reporting and dashboard capabilities provide real-time insights that are crucial for our sales team." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324) VR Verified Reviewer Account Executive > "We constantly experienced glitches and lag times in terms of loading." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783) VR Verified Reviewer Account Executive > "It’s the gold standard for a reason. If you have the budget and the team to manage it, there is no better tool for scaling a global sales organization." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324) Paul F. Content writer > "It can be difficult to manage the settings and accessing the email templates for someone who doesn't have admin permissions" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6471797) VR Verified Reviewer CRM Analyst > "I have very clear pipeline Thanks to Salesforce Sales Cloud, wich also make it easy for me to keep track of every lead, activity, and deal stage." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7047475) RC Russell C. Systems Administrator > "The price is a bit high, integration can be rocky at times, and there were some items of customization that we could not alter." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6425158) LW Lillian W. Sr Analyst, Commissions > "I also value its ability to integrate with other applications and systems, enabling more streamlined workflows across tools." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058) HA Hemant A. Data Entry > "One more thing is that implementation process can take weeks or even months so this can be a challenge for businesses looking for a quick setup." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6413755) MB Mark B. VP of Sales and Estimating > "It makes it easier to track leads, manage opportunities, and create more reliable revenue forecasts." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7084847) MM Matheus M. Video Investment > "Additionally, some features can feel a bit pricey, and certain advanced functions require additional add-ons, which can increase costs." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6573675) Susana F. Client Relationship Manager > "Powerful but demanding. When implemented correctly, it becomes a strategic asset that drives accountability, transparency, and scalable sales performance." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7102980) AW Alvonda W. Account Manager > "Sometimes when I emails bounce, I get an error and it's difficult to work around this using Sales Engagement if this error occurs." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6590322) JL Joshua L. Pharmacist > "It is the best way of tracking who has how many vaccinations and sending receipts" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629) AW Alicia W. Revenue Enablement Manager > "Our specific Salesforce instance has a TON of outdated information within it, and if I wasn't comfortable with the platform, I could get very confused." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6418946) Jane F. Personal Lines Executive > "It makes tracking leads, managing relationships, and staying on top of opportunities much easier and more efficient." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209) BG Brandon G. CEO > "Things I didn’t like about Salesforce Sales Cloud is the fact that it’s very complex when you’re first using the product and it’s features, especially navigating throughout." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6712398) JH Jeff H. Account Executive > "Salesforce Cloud is helpful to manage all of our customer records, track deal progress, and manage contracts." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7071081) CL Concepcion L. Case Manager > "Sometimes the search results can be so large that nothing populates and after waiting for a bit do you get notified to try again." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6778325) Oliver K. Business Administrator > "Saleforce's approach has allowed me to optimize processes to close deals faster and build closer relationships with clients." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7022353) TW Tabatha W. Nurse Supervisor > "The biggest downside was the learning curve and complexity." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146697) Lucas B. Gerente de negócios > "Salesforce is a powerhouse for managing large client portfolios and scaling relationship strategies." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7177687) KT Katie T. Development and Marketing Assistant > "We had trouble getting Salesforce to “talk” to some of our other software such as Mail Chimp for our email campaigns." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6777334) VR Verified Reviewer Graphic Designer > "Offers excellent CRM tools that help graphic designers keep track of client interactions and project history, streamlining communication for design projects." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6575670) VR Verified Reviewer Communications Intern > "The process for updating distribution lists is quite tedious and can easily be messed up and need to be reevaluated." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6455209) XL Xiang L. Director > "Its extensive CRM functionality and high productivity allow us to centralize clients' information integrated with other tools to get a completed analytics and real-time view." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6448751) JP Justin P. Sales support > "Simple things like reading an email takes multiple extra steps, the email is printed as all one text in a tiny window on the side, (no seperation of separate responses) double clicking text..." [See full review](https://www.capterra.com/p/61368/Salesforce/#SoftwareAdvice___5001402) JK James K. Brand Ambassador > "Its uses very advanced AI features to categorize and segment leads allowing us to only focus on the best leads. With its customers communication features, we have been able to maintain clear..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319) VR Verified Reviewer Senior Product Manager > "The overall look and feel is very dated, processing of data is often slow, it's hard to keep the system up to date, and the overall experience is just not enjoyable to use." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6646248) GD Gino D. Sales Coordinator > "Salesforce Sales Cloud stands out some things that make it great, gives a clear view of sales stages, deals, and revenue forecasts and it automates repetitive tasks, provides predictive..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997) VR Verified Reviewer Account Executive > "Data integrity was compromised due to slow updates." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783) TW Toshia W. Beauty blog > "It also plays well with other tools, so you can integrate it with your email or marketing platforms, which saves a ton of time. Plus, the reporting tools give you valuable insights, so you..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6515956) ML Martin L. Sales Director > "Not a lot, it is quite comprehensive and therefore a bit more expensive than other less comprehensive CRMs" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7050959) UK Uttara K. Senior Manager > "Its intuitive interface and powerful features streamlined lead management, automated tasks, and provided valuable insights. Despite a learning curve, its customization and analytics have..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6422483) BL Bill L. Vice President of Sales and Operations > "It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677) Pablo Tadeo H. CEO > "Salesforce Sales Cloud offers a highly customizable platform with a wide range of integrations that allow our team to streamline workflows efficiently." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6451439) GD Gino D. Sales Coordinator > "New users often struggle with the sheer number of features, menus, and customization options" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997) BL Bill L. Vice President of Sales and Operations > "It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677) TP Tanya P. Account Executive > "I did not like that I could not change the pertinent information myself, the administrator of the team could only do that, and it sometime delayed my work process." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6528043) DJT Daniel J. T. Building inspector > "The platform offers a wide array of tools, including lead management, sales forecasting, and reporting, which help streamline sales processes." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6595797) Samantha N. Wholesale Sales Manager > "I also was hard pressed to find help as a lowly employee when things went wrong." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7079491) DC Danillo C. Manager > "Salesforce is an excellent CRM solution for businesses needing powerful customer relationship tools, rich data analytics, and seamless integration with third-party applications. While the..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6559221) VR Verified Reviewer Inside Product Specialist > "Salesforce Sales Cloud can be costly, complex to set up, and has a steep learning curve for new users." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6408452) EL Evan L. Regional Business Manager > "Salesforce is the best CRM out there as a general CRM, to manage sales, create quotes, send out invoices, and more. When my previous company switched us from Salesforce to MS Dynamics, it..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6411301) MB Melinda B. Salesforce Admin > "For small or budget-conscious businesses, the expense associated with Salesforce's subscription plans and additional add-ons may pose a significant financial challenges. As businesses scale..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6145634) [View Reviews](https://www.capterra.com/p/61368/Salesforce/reviews/) AD Arnold D. Collection lead Iqor > "It is a reliable, user-friendly platform that simplifies contact management and enhances communication efficiency across teams and devices." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7174332) AD Arnold D. Collection lead Iqor > "The customization options for contact fields are somewhat limited compared to dedicated CRM platforms, making it challenging to capture more..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7174332) KI Kenneth I. Window cleaner > "The things that I like most about google context is the convenience that this software brings to family my phone and every day use it has become..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6554990) AD Arnold D. Collection lead Iqor > "Occasionally, contact synchronization issues across devices or third-party applications can occur, requiring manual troubleshooting." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7174332) Brad A. Owner > "It survives any and all of my phone service changes and works well with iPhone, Android, etc." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7130257) RW Rickilee W. Founder > "Occasionally, sync can be unreliable, and handling a very large number of contacts could feel a bit cumbersome" [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6656782) VR Verified Reviewer Case Manager > "I believe with having a google account on every device I use I appreciate being able to find what I need fast and easy." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7086716) BB Brian B. Owner > "The main disadvantage we have seen, is that every so often I have erased a few contacts and afterward I sign in from another gadget and an is..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4923059) JK Justin K. Teacher and Technology Coach > "I like that I can layer each person with personal, business, home, and cell numbers and information." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7015090) NP Narender P. Customer Service Officer > "Nothing to dislike but sometimes the i have 20 contact from same name and its difficult for me to know which one I spoke yesterday" [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6612828) MST Mariane Stephanie T. Manager > "The amazing thing with Google contacts is that it doesn't mater wether you change your phone, tablet or any other device." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7067927) VR Verified Reviewer Student > "The least thing I don't like about Google Contacts is it doesn't automatically delete contacts that I don't use, so I have to manually delete them..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6031553) SD Stephanie D. Owner > "The integration and use of other google products are seemingly effortless." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7176697) SV Shakamudi V. ASE > "One of the downsides of Google Contacts is if any person login our Google account in their mobiles its automatically creating contacts in their..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4712617) PA Prasad A. ASE > "In the consumer and business ecosystems of Google, Google Contacts is extensively utilized on Android, ChromeOS, and Google Chrome devices." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845) BC Benjamin C. VP Operations > "It also has occasional syncing issues when using it with other devices." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6351645) SW Stephanie W. Kids Director > "For the most part, Google Contacts is simple and effective in organizing contact information for people important to me." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6734911) JD John D. Teacher > "I don't like the fact that so much information about so many people is stored online." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039) PA Prasad A. ASE > "For over 5 years, I've utilized Google Contacts to effortlessly back up my contacts, eliminating any concerns about losing them." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845) VR Verified Reviewer Accountant > "My contact have not been easy to access offline." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6370123) AB Alison B. Copywriter > "Contacts are synchronised on desktop computer and mobile. When changing mobile phone contacts are not lost as you just add your Google account and..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6208166) MN Martha N. Film trainer > "It's easy to loose contacts when the email is lost or can't remember the password." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4462026) PA Prasad A. ASE > "Additionally, Google Contacts automatically backs up your address book within your Google account." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845) WP Wasim P. Private Tutour > "The only problem with Google Contacts is that sometimes the contact list does properly sync across all devices connected to the same account." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3475398) RW Rooshan W. Medical officer > "It syncs automatically across my devices, so I always have updated contact information." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6609868) RV Rachna V. Director > "As such I do not have any least like feature of google contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3819467) Christopher P. Attorney > "It's easy to back up and restore my contacts across devices." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7052698) DS Dania S. STUDENT > "I don't like that hackers and scammers are able to send texts on phones from an email address and we can't use contacts to block them." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3025818) IM Ivory M. Training and Technical Assistance Coordinator > "Overall, I have found Google Contacts easy to use and complementary to my use of my company's Google email account." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7020394) SA SUMMER A. Owner > "The only thing I don't like is there appears to be no actual app that can be downloaded onto MAC therefore I always have to have internet to..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2984823) JD John D. Teacher > "Google contacts keeps contacts serviceable across multiple devices and allows for pictures to be inserted." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039) Andy B. Customer Service Advisor > "I have lost many phones previously, before I started using Google Contacts and had to re add every number manually, which took up a lot of time." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3121072) BR Busol R. Manager > "I love the way I can export to excel and ultimately the way I can send an email to all of the contacts within each group by simply selecting the..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6326945) JB JOSHUA B. Merchandiser > "Sometimes I find it hard to locate Google Contacts on my phone whenever I need to sync my contacts for the 1st time." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2951083) MC Maria C. Owner > "Everything's organized, all the options and settings are easy to use and I can easily share contacts with other people." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6614697) FF Floremie F. Hospital Admin Clerk > "The features that I did't like on this software was the person you contacted they cannot able to reply your message right away through the number..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3162873) CW Chris W. Account Manager > "Google Contacts is a well designed app, it has a user frienly interface and is easy to navigate." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6436014) FF Ferhat F. CEO > "I can't note people's personal preferences in the contacts. And this causes me to forget the things that the other person loves." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3249593) Brad A. Owner > "The value is excellent compared to any other service. " [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7130257) CM Cory M. Photographer > "The only thing that this application lacks is what some might consider to be a minor detail - specifically, the ability to color-code contacts...." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2797298) RW Rooshan W. Medical officer > "Google Contacts is easy to use and keeps all my contacts in one place." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6609868) César C. Computer engineer > "There are times when the names and contacts are deleted, a serious error that happens quite often." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3455757) LR Lakshman R. IT > "I really enjoy that Google Contacts lets me store and view mobile numbers at all times." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___5088092) KT Katherine T. owner > "The only thing that sort of bothers us with Google Contacts is that you certain fields are not on the main "add contact" page, so you have to..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2769820) SW Stephanie W. Kids Director > "The ease of organizing contacts that I frequently communicate with." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6734911) Sarah C. Speech Language Pathologist > "The software is so invasive and shady about their privacy and permissions, they make everything seem up front with their brightly colored and long..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2827836) TC Tricia C. UX Designer > "A straightforward tool I love, because it keeps me in touch with most important persons." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6578307) CS Carlo S. Leasing Consultant > "Sometimes it can be confusing when organizing groups of people and the categories u wanna put them in." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2975669) BAF Bogdan Alexandu F. Stock Manager > "Sharing the contact list with colleagues and departments is another plus feature from Google Contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6345831) GDC Guy Daniel C. Designer > "I do not like the difficulties of automatic synchronization of contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3510948) Christopher P. Attorney > "It's free and very helpful." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7052698) JM Judith M. owner > "Some contacts do not make it into the contact list." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3480120) AS Ayham S. accountant > "Storing your contacts in one place and restoring them at any time is one of the most prominent features of Google Contacts, plus there is no fear..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3680142) HH Houston H. Operator > "I have had a few issues with duplicate contacts on my devices." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3289396) JL Jomy L. Asst Professor > "When I lost my Phone Since i had synced all my contacts through Google , i was able to download all contacts directly into the new Phone - This..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4464799) JJ Jessie J. Customer Service Representative > "The only thing I don't like is that it cannot be used with multiple accounts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3340220) KRA Kishore Reddy A. IT > "It's quite straightforward, yet it provides all of the possibilities that I need to keep the contacts book up to date." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___5013099) VR Verified Reviewer Consultant > "The sorting features seem to be a little bit messy and hard to categorize out groups of contacts when collaborating with groups and multiple..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2435794) SS Shivam S. Assistant Category Manager > "Google Contacts allows me to easily share contacts with my friends and colleagues, making it easy to collaborate and share information with team..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4671330) Enes Ç. Network Engineer > "Search section of the application is the worst among the other contact apps." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3583886) SV Shakamudi V. ASE > "Google Contacts helps us to automatically backup and store our contacts at one place, it also help to organize contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4712617) Byron O. Creative Designer > "The downside is it lacks the functionality of grouping your contacts making sending specific messages to a particular group like work colleagues..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2827421) VR Verified Reviewer Student > "The thing I like most about Google Contacts is it keeps my important information in one place." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6031553) TD Tanuj D. Software Engineer > "It is sometimes a little slow and could take some time to sync up." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___3411119) Muteeba N. Recruitment Specialist > "The best thing about this software is that even if you lose your phone, you can easily fetch contact details and update it automatically in the..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4462945) ES Emma S. Marketing Specialist > "To me it is not user friendly." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4675327) Jessie B. Home Craft Worker > "It collaborates well with other communication apps, where you can do extra, like sending a message on Telegram or making a video call on Google..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4039532) SM Soledad M. UX Designer > "You can't also edit (at least) the name and surname of your contact, so you lost context when you have to change to another page." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2450863) JD John D. Teacher > "I enjoy its ability to divide contacts into categories." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039) SS Shantel S. Customer service representative > "I don't like how it takes long to sync my updates." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3140750) SS Sachin S. Business Development Manager > "Overall, Google Contacts is a complete solution for Contact Management throughout all devices for real-time synch and backup of contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4465114) Gem T. Manager > "Sometimes I add contacts more than once, or contacts show up more than once on my phone because of synchronization errors." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2856563) KF Karen F. gerente > "The practicality of the app, and the quick way to communicate with people" [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6237411) DP Dan P. Creative Director > "Sometimes it glitches and you get overlaps and duplicate contacts, especially if we switch to a new phone or a new computer." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2861671) AV Albert V. Manager > "I want the best contacts management system and this is Google Contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6354575) Larisa B. Accountant-general > "Sometimes import / export does not work well, perhaps this is affected by the quality of the Internet connection and the lack of a large amount of..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2826349) AS Ayham S. accountant > "The integration of Google Apps and extensions has been always excellent and perfect for someone like me who works as an accountant and has daily..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3680142) KK Karen K. Teacher > "I have a hard time remembering how to sign into my google account" [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3176684) SS Shivam S. Assistant Category Manager > "However, i find the platform to be limited in terms of customization and offline functionality, Overall, Google Contacts is a solid choice for..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4671330) JS Justin S. DevOps Engineer > "Google Contacts succeeds for individual users but fails in an enterprise setting because of the limited scope of sharing." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2841283) [View Reviews](https://www.capterra.com/p/203196/Google-Contacts/reviews/) ## User interface 4.40 (18,790) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/) 4.71 (705) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Salesforce Sales Cloud Top features 30/32 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Batch Processing - Calendar/Reminder System - Contact Database - CRM - Customizable Fields - Data Import/Export - Document Storage - Drag & Drop - Email Management - Email Tracking - Generative AI - Interaction Tracking - Lead Capture - Lead Management - Pipeline Reports - Prospecting Tools - Role-Based Permissions - Sales Forecasting - Sales Pipeline Management - Search/Filter - Segmentation - Shared Contacts - Social Media Integration - Tagging - Task Management - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/61368/Salesforce/#features) Google Contacts 9/32 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Batch Processing - Calendar/Reminder System - Contact Database - CRM - Customizable Fields - Data Import/Export - Document Storage - Drag & Drop - Email Management - Email Tracking - Generative AI - Interaction Tracking - Lead Capture - Lead Management - Pipeline Reports - Prospecting Tools - Role-Based Permissions - Sales Forecasting - Sales Pipeline Management - Search/Filter - Segmentation - Shared Contacts - Social Media Integration - Tagging - Task Management - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/203196/Google-Contacts/#features) ### Recognition Salesforce Sales Cloud is recognized as a top-rated tool in 3 Capterra Shortlist reports Google Contacts is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Contact ManagementSoftware (2023)  Best Value Contact ManagementSoftware (2022)  ### Deployment & support Salesforce Sales Cloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Google Contacts Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Salesforce Sales Cloud - By Salesforce - Located in United States - Founded in 2003 Google Contacts - By Google - Located in United States - Founded in ## Popular Comparisons [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $25/month Price $20/month 4.4 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/61368-152373/Salesforce-vs-HubSpot-CRM) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Contact vendor for pricing Price $20/month 4.6 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-203196/HubSpot-CRM-vs-Google-Contacts) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $25/month Price $14/month 4.4 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/61368-155928/Salesforce-vs-Zoho-CRM) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/) Contact vendor for pricing Price $30/month 4.6 Features 3.9 4.7 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/175860-203196/Act-vs-Google-Contacts) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $25/month Price $7/year 4.4 Features 4.5 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/61368-204998/Salesforce-vs-Bigin-by-Zoho-CRM) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Contact vendor for pricing Price $14/month 4.6 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-203196/Zoho-CRM-vs-Google-Contacts) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $25/month Price $50/month 4.4 Features 4.3 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (823)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Contact vendor for pricing Price $20/month 4.6 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152769-203196/eWay-CRM-vs-Google-Contacts) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (823)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $25/month Price $20/month 4.4 Features 4.3 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/61368-152769/Salesforce-vs-eWay-CRM) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,565)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Contact vendor for pricing Price $15/month 4.6 Features 4.5 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-203196/ActiveCampaign-vs-Google-Contacts) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) $25/month Price $31.1/month 4.4 Features 4.2 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-135618/Salesforce-vs-Odoo) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (705)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.36 (621)](https://www.capterra.com/p/144340/Nutshell/reviews/) Contact vendor for pricing Price $13/month 4.6 Features 4.1 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144340-203196/Nutshell-vs-Google-Contacts)