---
title: "Compare Salesforce Sales Cloud vs HubSpot Sales Hub 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Salesforce Sales Cloud and HubSpot Sales Hub based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/61368-214215/Salesforce-vs-HubSpot-SalesHub"
page_type: "comparison"
language: "en"
publication_date: "2026-11-09"
---

# Salesforce Sales Cloud vs HubSpot Sales Hub Features and Cost Comparison

Last updated November 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Salesforce Sales CloudHubSpot Sales Hub2/4 selected

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

[## Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$25.00/month

Value-for-Money

4

Functionality

4.4

Ease of Use

4

Customer Service

4.1

Reviews Sentiment

Based on [19,024 reviews](#user-reviews)

Positive

17,033

Neutral

1,509

Negative

482

[## HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [506 reviews](#user-reviews)

Positive

468

Neutral

35

Negative

3

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 13,270 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

Feature ratings

Data Security

4.5

Contact Management

4.5

Data Import/Export

4.4

Contact Database

4.6

CRM

4.6

73%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Data Import/Export

4.6

Contact Database

4.7

CRM

4.8

User satisfaction

User satisfaction

4.4

User reviews[19,024](https://www.capterra.com/p/61368/Salesforce/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.0

Customer support

4.1

User satisfaction

4.5

User reviews[506](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales teams, sales managers, marketing teams, and partner managers.

Best for

HubSpot Sales Hub is the sales platform that turns buyer intent into qualified pipeline and revenue.

## User reviews

Pros & cons

Jennifer N.

Customer Care Expert

> "The platform is extremely customizable once you understand its structure, allowing you to tailor pipelines, dashboards, and automations to your workflow."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7196806)

RS

Ricky S.

VP World Class Maintenance Maintenance and Reliability

> "Users require thorough training, and the requirement to complete numerous data fields can feel cumbersome to sales teams accustomed to field operations."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7187302)

Lucas B.

Gerente de negócios

> "The reporting and analytics features are top-notch, allowing for precise forecasting and deep insights into client behavior and product penetration"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7177687)

Connor W.

Account executive

> "UI can be difficult to navigate especially org by org using and learn the small tweaks every different org has."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7197886)

Jennifer N.

Customer Care Expert

> "It also integrates smoothly with other tools, especially within the Salesforce ecosystem. Once everything is configured, the automation tools save a lot of..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7196806)

JSF

Jennsy Suyapa F.

Customer Service

> "There is no duplicate message if the information is entered twice so can easily confuse during a call or resolving a ticket where you only have minutes to..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7034651)

Lucas B.

Gerente de negócios

> "It is an indispensable tool for data-driven decisions, provided your organization has the budget and the patience to handle the training and setup required."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7177687)

Jennifer N.

Customer Care Expert

> "Some features that feel like they should be standard require additional paid add‑ons, which increases the overall cost."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7196806)

Dev M.

Salesforce Developer

> "My overall experience is amazing working with salesforce sales cloud because of clean and understandable UI is make more comfort for any user to use it and run..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7155849)

MB

Matt B.

Senior Software Engineer at JEOL USA

> "Just the price can be a downside, and it can also be a barrier for smaller businesses which is often inconvenient."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7178415)

VR

Verified Reviewer

Administrative Assistant

> "Overall, Salesforce Sales Cloud has been a reliable and powerful tool for organizing leads, managing the sales pipeline, and tracking follow-ups."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7202686)

Bruno M.

Sales Executive

> "Secondly, it is not easy to customise Salesforce according to the specific needs of the organisation."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7188260)

BK

Blerta K.

Language Instructor

> "The ability to have all student inquiries, follow-ups and enrollment conversation tracked all in a single location made my sales process feel more like a real..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7138877)

JP

Jonathan P.

Digital Content Specialist

> "The process of maintenance and administration need a proper resource and for the new users the platform is not so easy."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7163025)

AW

Andrew W.

Senior sales Rep

> "The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth!"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7099330)

Nathaniel C.

Account Executive

> "Admin-level customization often requires technical expertise or certified support, which adds cost and dependency."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245)

KA

Khyan A.

Senior Business Development Representative

> "You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7113059)

ZR

Zane R.

Office Coordintator

> "The user interface for some things such as email templates and forms is not the most friendly and is fairly bare bones"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153)

RAUL M.

Software support

> "Salesforce Sales Cloud is a premier solution for any organization looking to scale, offering a User Interface that is both sleek and highly functional once..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142408)

YB

YURI B.

Accounting Sales

> "It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7111664)

Jennifer N.

Customer Care Expert

> "My experience with Salesforce Sales Cloud has been positive overall, but it definitely takes time to get comfortable with it. Once the system is properly set..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7196806)

AR

Ansuman R.

Ecom Manager

> "Some features and settings can be difficult to understand without spending some time exploring the platform."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7199677)

LJ

Lauren J.

Contact Tracing Manager

> "The communication channels offered a seamless opportunity to collaborate among the large team in Massachusetts, and user interface is critical for ease of use..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7133008)

Ankith T.

Software Developer

> "The biggest challenge is that it takes time to learn because there are so many features and settings."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186759)

Ankith T.

Software Developer

> "I can easily track leads, follow up with customers, and see the progress of deals without searching through emails or spreadsheets."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186759)

AS

Alison S.

Executive Sales manager

> "Our organization had required data points for us to fill daily, some of which were not as helpful for meaningful sales progress as others."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7006832)

Nathaniel C.

Account Executive

> "From automating lead workflows to detailed pipeline tracking, it enables full control and visibility over the sales cycle."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245)

AR

Akshya R.

Admin

> "Cost is little higher and maybe difficult to purchase new licenses and every add ons are additional cost."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7065081)

IW

Isla W.

Sales Operations Manager

> "Overall, my experience with Salesforce Sales Cloud has been very positive, with the platform providing a robust set of tools that enable efficient sales..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186534)

JL

Joshua L.

Pharmacist

> "It is really hard to log in and takes a long time with the authentication, I understand why but remembering passwords is hard"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629)

Jeff R.

Project Manager

> "The real-time reporting and analytics provide strong visibility into pipeline performance, allowing for better forecasting and more informed decision-making."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146563)

AD

Arnold D.

Collection lead Iqor

> "The challenges we face is that the system can sometime feels a bit complex, especially for new users."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179)

CK

Christina K.

Manager

> "I love that I’m able to see all of my upcoming and daily tasks and it will auto set up the next task to go out once I complete a lead reach out."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7151435)

Khilah B.

Owner

> "I do not particularly like that there are so many features that can be used but the price to upgrade is a bit much for a starter format."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7076699)

VR

Verified Reviewer

Director of Sales and Marketing

> "I can't believe the levels of customization, configuration, automation, and now AI. If you set this up right, you can manage your entire business with..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7106050)

Ankith T.

Software Developer

> "It can also be expensive for smaller businesses."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186759)

LW

Lillian W.

Sr Analyst, Commissions

> "It provides strong end-to-end visibility into customer information and the entire sales lifecycle, which makes it easy to track activity from initial contact..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058)

AW

Alvonda W.

Account Manager

> "Sometimes when I emails bounce, I get an error and it's difficult to work around this using Sales Engagement if this error occurs."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6590322)

VR

Verified Reviewer

CRM Analyst

> "I have very clear pipeline Thanks to Salesforce Sales Cloud, wich also make it easy for me to keep track of every lead, activity, and deal stage."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7047475)

BG

Brandon G.

CEO

> "Things I didn’t like about Salesforce Sales Cloud is the fact that it’s very complex when you’re first using the product and it’s features, especially..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6712398)

AD

Arnold D.

Collection lead Iqor

> "My overall experience with salesforce cloud at IQor VBC has been largely positive and practical for the kind of work we do . Since we handle bill collection..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179)

CL

Concepcion L.

Case Manager

> "Sometimes the search results can be so large that nothing populates and after waiting for a bit do you get notified to try again."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6778325)

ZR

Zane R.

Office Coordintator

> "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153)

KT

Katie T.

Development and Marketing Assistant

> "We had trouble getting Salesforce to “talk” to some of our other software such as Mail Chimp for our email campaigns."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6777334)

Jane F.

Personal Lines Executive

> "It helps keep client data organized, improves visibility on opportunities, and makes managing the sales process more efficient and streamlined."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209)

GT

Grace T.

Sales Representative

> "I do not like large packets of information like Account or opportunities can all be deleted with a signal Delete so easily."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6878381)

NN

Nicholas N.

Quality Assurance Manager

> "Its a great tool because you can manage everything about client in one application including linking with 3rd party service providers like couriers"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142550)

VR

Verified Reviewer

Senior Product Manager

> "The overall look and feel is very dated, processing of data is often slow, it's hard to keep the system up to date, and the overall experience is just not..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6646248)

JH

Jeff H.

Account Executive

> "Salesforce Cloud is helpful to manage all of our customer records, track deal progress, and manage contracts."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7071081)

Vikram P.

Software Development Manager

> "The primary issue is that it is actually very large and with the numerous buttons."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7147511)

VR

Verified Reviewer

Ae

> "Reporting and dashboards are also useful for tracking pipeline and forecasting."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7211163)

ML

Martin L.

Sales Director

> "Not a lot, it is quite comprehensive and therefore a bit more expensive than other less comprehensive CRMs"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7050959)

Lucas B.

Gerente de negócios

> "Salesforce is a powerhouse for managing large client portfolios and scaling relationship strategies."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7177687)

BL

Bill L.

Vice President of Sales and Operations

> "It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

AM

Anna M.

Sales and Marketing Manager

> "Salesforce Sales Cloud is a friendly and accurate platform that streamlines our marketing processes."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7187368)

GD

Gino D.

Sales Coordinator

> "New users often struggle with the sheer number of features, menus, and customization options"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997)

VR

Verified Reviewer

Graphic Designer

> "Offers excellent CRM tools that help graphic designers keep track of client interactions and project history, streamlining communication for design projects."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6575670)

MB

Melinda B.

Salesforce Admin

> "For small or budget-conscious businesses, the expense associated with Salesforce's subscription plans and additional add-ons may pose a significant financial..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6145634)

JK

James K.

Brand Ambassador

> "Its uses very advanced AI features to categorize and segment leads allowing us to only focus on the best leads. With its customers communication features, we..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319)

CG

Cristina G.

Accountant

> "Some of the integrations we have set up has a lot of bugs so the downside is that it is a very tricky process to set up and there aren't a lot of resources to..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6169558)

GD

Gino D.

Sales Coordinator

> "Salesforce Sales Cloud stands out some things that make it great, gives a clear view of sales stages, deals, and revenue forecasts and it automates repetitive..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997)

JH

Julio H.

Salesforce Consultant

> "There are a lot of basic features that they aren't releasing and we have to cover with a bunch of custom work"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6640232)

BL

Bill L.

Vice President of Sales and Operations

> "It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

VR

Verified Reviewer

Advisor

> "Customization options are basic."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7107416)

DJT

Daniel J. T.

Building inspector

> "The platform offers a wide array of tools, including lead management, sales forecasting, and reporting, which help streamline sales processes."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6595797)

FM

Faizan M.

Manager

> "Sometimes it gets difficult to access from another country, sometimes we won't receive codes for verification."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6829678)

RD

Roshan D.

Technical Recruiter

> "One of the standout features I like the most is its very high amount of customization and it offers a full suite of tools for managing sales processes."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6620474)

RW

Robin W.

Executive Marketing Assistant

> "The program may not be ideal single-location practices."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053211)

Bob M.

Regional Business Development Manager

> "Salesforce Sales Cloud provide us with in-depth sales analytics that equip us with valuable insights to accelerate our sales cycle."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6765089)

AP

Arpit P.

IT Consultant

> "Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6557891)

RG

Roman G.

IT Audit Senior Manager

> "Overall, Salesforce Sales platform allows great communication with the clients and potential clients, great tool in managing pipeline and allowing allowing..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6703446)

BW

Brian W.

Vice President Business Development

> "To have an efficiently run Salesforce database, you must employ or hire an administrator to make major changes for you. If you're looking to alter major things..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6022148)

Jennifer N.

Customer Care Expert

> "Reporting is powerful, with flexible dashboards and detailed data breakdowns."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7196806)

BL

Bill L.

Vice President of Sales and Operations

> "If i am being honest the cost..it adds up quick and you have to watch extra fees."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

KH

Kevin H.

Senior SDR

> "Overall, Salesforce Sales Cloud has been a reliable and robust CRM that has improved visibility into our sales pipeline and helped streamline processes across..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6887034)

VR

Verified Reviewer

Account Executive

> "We constantly experienced glitches and lag times in terms of loading."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783)

JK

James K.

Brand Ambassador

> "Salesforce Sales Cloud analytics help us to extract useful insights from our sales data which direct us on how to optimize future sales."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319)

MH

Maxime H.

Account Manager

> "Some bugs with the data and the amount of the opportunities."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6824451)

LP

Laura P.

Online Advisor

> "It can be a bit overwhelming at first as it is such a VERY detailed oriented tool, but once you get the understanding of how it works, you just feel like a..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7139224)

AB

Austen B.

Account Executive

> "The salesforce dialer was subpar compared to other phone dialers."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6713838)

Dev M.

Salesforce Developer

> "My overall experience is amazing working with salesforce sales cloud because of clean and understandable UI is make more comfort for any user to use it and run..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7155849)

ZB

Zakaria B.

sales representative

> "The interface can feel overwhelming at times, especially for new users."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6608238)

AD

Arnold D.

Collection lead Iqor

> "It really helps me approach each interaction with better understanding and confidence."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179)

AM

Anthony M.

Operations Manager

> "I think that some of the interface was not as user-friendly as some other software that I had used in the past."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6615033)

Creed S.

Director, Data Analytics

> "Additionally, Salesforce's object architecture and APIs are solid, probably the best I've ever used."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6862980)

EK

Edward K.

App Integrations Specialist

> "This isn't helped by the hybrid nature of the old (Classic) vs new (Lightening) interfaces."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6242459)

NP

Narender P.

Customer Support Executive

> "A salesforce platforms have many facilities to boost any business, CRM easy interface"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6588107)

VG

Vanessa G.

Business Development Manager

> "Since it is all in one, sometimes the interface it is not user-friendly and it can take a while to find what you are looking for."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6453349)

ZR

Zane R.

Office Coordintator

> "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153)

YB

YURI B.

Accounting Sales

> "It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7111664)

Jennifer N.

Customer Care Expert

> "Integrations with other Salesforce products and third‑party apps are smooth and reliable."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7196806)

TB

Tammy B.

Administrative Manager

> "Sometimes difficult to use and needs an integrator to change or add items."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6592584)

MS

Marwa S.

Senior Solutions Engineer

> "That it can easily integrate into other platforms and can be used as a source of truth."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7203004)

Rich C.

VP of Marketing

> "Also, the integration between Salesforce and Constant Contact has been a known issue for months without resolution."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6100883)

VR

Verified Reviewer

IT Administrator Salesforce Administrator

> "With the high level of integration capabilities, there really isn't anything Salesforce can't do!"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7125804)

MV

Martijn V.

BDM Training & Certification

> "From my knowledge Salesforce is very expensive per user compared to other CRM systems, if an organization doesn't need complex integrations then I wouldn't..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___4961951)

CC

Craig C.

Consultant of Continuous Improvement

> "Salesforce Sales Cloud has been easy to use and helpful in my work."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7191936)

BL

Bill L.

Vice President of Sales and Operations

> "It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

BB

Blake B.

Field inspector

> "It’s so simple and easy to use."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186599)

BK

Blerta K.

Language Instructor

> "Not as easy as Starter label suggests."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7138877)

PB

Phoebe B.

Payroll Administrator

> "Overall experience was okay and easy to navigate. "

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7088055)

FK

Fatma K.

Compliance Specialist

> "I can't relate any difficulties in the salesforce"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6096692)

VR

Verified Reviewer

President

> "First of all, it is very easy to use."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7143028)

SB

Stacy B.

Volunteer and Inventory Coordinator

> "Too complicated, too many steps. "

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___3431995)

MB

Matt B.

Senior Software Engineer at JEOL USA

> "It’s a very powerful tool, it lets you manage the whole customer relationship with a lot of detail."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7178415)

Samantha N.

Wholesale Sales Manager

> "I also was hard pressed to find help as a lowly employee when things went wrong."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7079491)

Jennifer N.

Customer Care Expert

> "Customer support is generally knowledgeable, especially for technical or admin-level questions, and the documentation library is extensive."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7196806)

JR

Jennifer R.

Billing dept

> "It seemed it crashed any time we tried and w head to chatter in to support"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6353463)

AB

Akhil B.

Partner Account Manager

> "An agile cloud based CRM which is essential for keeping up with changes within the organization as well as customer demands."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6740271)

Tejal B.

International Lead Generation

> "The customer support is bit difficult after the sales"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6143066)

BS

Brooke S.

Sales Representative

> "Its customers engagement features enable us to have clear communications with our customers during sales."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6764807)

Rich C.

VP of Marketing

> "Salesforce does not directly support the product."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6100883)

[View Reviews](https://www.capterra.com/p/61368/Salesforce/reviews/)

SS

Stacy S.

Sales Marketing Coordinator

> "The seamless integration with marketing tools and automation features helps streamline the entire sales pipeline, making it..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7180457)

VR

Verified Reviewer

Business Development

> "Advanced forecasting and territory management may not meet needs of large, complex sales teams."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

SS

Stacy S.

Sales Marketing Coordinator

> "It centralizes all sales activities—contact management, deal tracking, email communication, and reporting—into one platform,..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7180457)

VR

Verified Reviewer

Consultant

> "The implementation of workflows is tedious and can necessitate a HubSpot expert to be employed."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7080293)

VR

Verified Reviewer

Business Development

> "All-in-One Unified CRM Platform that combines marketing, sales, service, chat, and CRM in one hub—no need for shoehorned..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

VR

Verified Reviewer

CEO

> "To make matters worse, HubSpot's support staff is thoroughly incompetent and provided no help whatsoever."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7195637)

Jerguz A.

Project Manager

> "I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done in..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

AG

Ana G.

Business development

> "There are also times when i search a specific person and the search bar results do not match."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

VR

Verified Reviewer

Sales Developement

> "The ability to track accounts over time in hubspot is important to our business."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7195352)

Laurie M.

BDR

> "I am not a big fan of the task manager yet, I am still learning to search and manage tasks but it does not seem that I can..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7001761)

SS

Samuel S.

CoFounder

> "The platform is powerful, although getting the most value from it requires investing some time in setting up the right..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

Willem G.

Commercial manager

> "The pricing became ridiculously expensive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7155807)

SS

Samuel S.

CoFounder

> "It gives our team clear visibility into leads, follow-ups, deal stages, and overall pipeline activity."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

Himaanshu L.

Team Lead- Customer Success

> "The cost is on higher side, and it takes time to understand functions."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681832)

Branko J.

Sales Operations Associate

> "What I liked most about HubSpot Sales Hub was how easy it was to use while still giving our team powerful tools like pipeline..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7129510)

MW

Maxi W.

Controller

> "Basically every automation feature comes with high additional costs."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6665091)

NW

Nolan W.

Head of Sales

> "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue and..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814)

JW

James W.

Revenue Ops Manager

> "The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6299616)

SS

Samuel S.

CoFounder

> "The automation and reporting features are also very useful as the sales team grows."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

Brandon E.

Sales Specialist

> "In certain cases, Hubspot will mark the email as invalid, causing a bounce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

SS

Samuel S.

CoFounder

> "The biggest advantage is having the entire sales process centralized in one place."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

RC

Rafael C.

ENGINEER

> "It is difficult to use for the post sales teams that need to keep track of each item in the warehouse."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6038593)

SS

Samuel S.

CoFounder

> "Overall, HubSpot Sales Hub has been a very useful CRM for structuring our sales operations."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

VR

Verified Reviewer

CTO

> "The list building and mailing functions are a little bit tricky."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6150256)

Sara Gabriela C.

Outdoor Living Consultant

> "While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes made."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6776137)

Miodrag C.

Enterprise Account Executive

> "Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig through..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629)

Eric T.

Managing Member

> "We ended up moving the client to a third party provider that had a more feature rich application"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7101705)

VR

Verified Reviewer

VP of Sales and Marketing

> "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768)

LM

Lindsey M.

Director of Marketing Operations

> "The HubSpot Sales Hub has been a good way for us to monitor sales efforts with both employees and contractors"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829688)

FrR

Fka runo R.

Manager

> "The only problem is the price – it can get expensive as the team grows."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

KK

Kayla K.

Sales Enablement

> "The integration with our CRM and automation features makes tracking and managing leads super easy."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681083)

VR

Verified Reviewer

Owner

> "Hubspot gets more expensive with the more features that you need."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238607)

Willem G.

Commercial manager

> "The product is very good.its super easy to use the support is awesome and the system has great integrations"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7155807)

MB

Michael B.

Director

> "I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4541843)

SJ

Stefanny J.

Project Manager

> "The mobile app is clean and lets me move deals while standing in airport security."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

JB

Joel B.

Administrative Secretary

> "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

Babatunde O.

SEO Marketer

> "Hubspot sales hub's prospecting and lead generation features helps our business grow."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

HG

Haley G.

Sales Admin

> "My only complaint so far has been the transfer of our CRM data over from our previous software to this one."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4517208)

JM

Jeff M.

Account Manager

> "It's easy enough to set up automations and tracks a large nmubers of contacts and interactions very well for the price you pay..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6885394)

ML

Mark L.

VP, Sales

> "Too many sales and marketing emails until I turned that off in my preference center."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4289288)

BN

Bolortuya N.

Business Operations Manager

> "It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows easy..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6066935)

JM

Jordano M.

Técnico telecom

> "I didn't like the phone call, we have to click many times to make just one call"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4525234)

Babatunde O.

SEO Marketer

> "Apart from that we are able to add teamates which also makes smart collaboration possible."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

JB

Joel B.

Administrative Secretary

> "A couple of things make it difficult for me to use HubSpot Sales Hub."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

SJ

Stefanny J.

Project Manager

> "Still, we’re watching costs as we scale and hope AI reporting matures, but the ROI so far is a clear win."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

AS

Anushka S.

Content writer

> "There are occasional bugs and glitches in the platform.2."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996467)

TL

Thomas L.

Marketing Director

> "Broad range of very useful features which combine to offer great sales tools - would say it's almost indispensable to our team..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6869289)

SS

Steven S.

Managing Member

> "Barrage of recommendations to upsell can be distracting from actual use of the product."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4362352)

DH

Daniel H.

Community Marketing Specialist

> "Sales Hub integrates effortlessly with our outbound enablement tech."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6690615)

SG

Sofia G.

Recruitment consultant

> "for someone who may not be good with systems it could have been quite difficult for someone to use."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857)

TS

Theresa S.

Senior Account Executive

> "Best are the functions Sequences, Snippets and Task Management"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6789660)

AD

Alioune D.

CEO

> "It's a bit expensive for my taste, he thought about reviewing the price"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4419769)

AG

Ana G.

Business development

> "Overall it helped me track my deals and emails well."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

NM

Nessim M.

Head of Marketing

> "Design outdated"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4323781)

Jerguz A.

Project Manager

> "Easier to flip from one contact card to another would be a good start"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

Nicole J.

Co-Founder

> "The automatic contact log through Gmail integration can be overwhelming - it captures everything and adds a lot of noise to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3114435)

MP

Mateja P.

Talent Acquisition Manager

> "The biggest advantage is the sequences and collaboration across the entire customer team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829277)

VR

Verified Reviewer

Director of Sales and Marketing

> "I have had some issues with how documents are managed and I did have a request for the ability to add customizable task..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#GetApp___3185472)

LB

Lindsey B.

Relationship Director

> "We were mandated to use HubSpot in my previous sales role and I fund it to be pretty useful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6685682)

AB

Audrey B.

Marketing strategy manager

> "it is quite expensive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4373022)

AG

Annie G.

Marketing Manager

> "It has a lot of features and opportunities for both sales and marketing teams"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6635489)

Kristi A.

PR & Marketing Manager

> "The tiered plan system is a bit frustrating when you (understandably) find out that you don’t have access to the most powerful..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2813226)

NC

Natalie C.

Business Development Advisor

> "My clients were able to follow along and assess the progress on their end with zero difficulty."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6816342)

Juan M.

Growth Marketer

> "Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools may..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3057578)

WO

William O.

BDR

> "It's simple and powerful. If you want to use it in a basic CRM way, it can do that."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296)

VT

Vimal T.

Founder

> "HubSpot is great but the information or the ideas documented may be not for all kind of business specially for our business..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2608565)

Brandon E.

Sales Specialist

> "Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less stressful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

VR

Verified Reviewer

Consultant

> "Although calling directly from HubSpot is a great feature, it was not possible to call to some specific countries at all which..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3030907)

CI

Christine I.

Business Intelligence Analyst

> "It has extensive lead scoring capabilities that help us to identify and focus on promising leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

OS

Oliver S.

Commercial Director

> "There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure you..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3166030)

TR

Tomi R.

Marketing and Sales Advisor

> "The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6424583)

CS

Cam S.

Student

> "Navigating across tabs sometimes is confusing and creating new clients takes several clicks."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2804497)

CI

Christine I.

Business Intelligence Analyst

> "Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

CI

Christine I.

Business Intelligence Analyst

> "The analytics it provides us with, have been valuable in helping us to make data driven sales strategies."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

DG

Daniela G.

Founder

> "Very good product that offers interesting features in the free version."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6752384)

SM

Scott M.

Salesman

> "Sometimes the system hiccups and transfers leads that it shouldn't to other salespersons."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2634839)

DMC

Dawn-Marie C.

Tradeshow Sales Management

> "Following the lead progression is simplified and intuitive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706)

KM

Kristen M.

Hubspot Admin

> "Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!!"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

NW

Nolan W.

Head of Sales

> "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue and..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814)

VR

Verified Reviewer

VP of Sales and Marketing

> "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768)

DMC

Dawn-Marie C.

Tradeshow Sales Management

> "Following the lead progression is simplified and intuitive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706)

JB

Joel B.

Administrative Secretary

> "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

Miodrag C.

Enterprise Account Executive

> "The support and articles you can find online for guidance are limitless!"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629)

JB

Joel B.

Administrative Secretary

> "A couple of things make it difficult for me to use HubSpot Sales Hub."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

SS

Sara S.

Inside Sales

> "Hubspot Is a very detailed CRM with all the possible customization that you need."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4199565)

SG

Sofia G.

Recruitment consultant

> "for someone who may not be good with systems it could have been quite difficult for someone to use."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857)

Kyle M.

Account-Based Marketing Manager

> "Hubspot has become so integrated into our day-to-day operations that all new platforms we intend to use must first prove that..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3534159)

VR

Verified Reviewer

CEO

> "To make matters worse, HubSpot's support staff is thoroughly incompetent and provided no help whatsoever."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7195637)

FF

Fabio F.

HeadOps

> "Integration is seamless, and requires no effort to get everything running."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4468075)

ST

Steve T.

Owner

> "For me the customer service and big cost for paid options is a HUGE drawback."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

WO

William O.

BDR

> "It's simple and powerful. If you want to use it in a basic CRM way, it can do that."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296)

KM

Kristen M.

Hubspot Admin

> "Honestly, being a Hubspot customer is a very frustrating experience."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

[View Reviews](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

## User interface

4.40 (19,024)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)

4.53 (506)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

Salesforce Sales Cloud

Top features

31/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/61368/Salesforce/#features)

HubSpot Sales Hub

21/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/214215/HubSpot-SalesHub/#features)

### Recognition

Salesforce Sales Cloud is recognized as a top-rated tool in 3 Capterra Shortlist reports

HubSpot Sales Hub is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Salesforce Sales Cloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HubSpot Sales Hub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Salesforce Sales Cloud

-   By Salesforce
-   Located in United States
-   Founded in 2003

HubSpot Sales Hub

-   By HubSpot
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/)

vs

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4.0

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[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

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4.4

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[View full comparison](https://www.capterra.com/compare/152373-214215/HubSpot-CRM-vs-HubSpot-SalesHub)

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4.4

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4.3

4.0

Ease of Use

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[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

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[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$15/month

Price

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4.4

Features

4.3

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/155928-214215/Zoho-CRM-vs-HubSpot-SalesHub)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/)

vs

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$25/month

Price

$7/year

4.4

Features

4.5

4.0

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/61368-204998/Salesforce-vs-Bigin-by-Zoho-CRM)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$15/month

Price

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4.4

Features

4.5

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/204998-214215/Bigin-by-Zoho-CRM-vs-HubSpot-SalesHub)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,865)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$25/month

Price

$50/month

4.4

Features

4.3

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

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Price

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4.4

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/210630-214215/Kylas-vs-HubSpot-SalesHub)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/)

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$25/month

Price

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4.4

Features

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4.0

Ease of Use

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[View full comparison](https://www.capterra.com/compare/61368-210630/Salesforce-vs-Kylas)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

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4.4

Ease of Use

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Ease of Use

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