# Compare Salesforce Sales Cloud vs HubSpot Sales Hub 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Salesforce Sales Cloud and HubSpot Sales Hub based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/61368-214215/Salesforce-vs-HubSpot-SalesHub --- # Salesforce Sales Cloud vs HubSpot Sales Hub Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Salesforce Sales CloudHubSpot Sales Hub2/4 selected [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) [## Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.4 Ease of Use 4 Customer Service 4.1 Reviews Sentiment Based on [18,781 reviews](#user-reviews) Positive 16,818 Neutral 1,488 Negative 475 [## HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Starting Price $15.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [498 reviews](#user-reviews) Positive 462 Neutral 34 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,500 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 88%Fit Feature ratings Data Security 4.5 Contact Management 4.5 Lead Management 4.4 Sales Pipeline Management 4.5 Activity Dashboard 4.5 73%Fit Missing features Feature ratings Data Security NA Contact Management 4.6 Lead Management 4.6 Sales Pipeline Management 4.6 Activity Dashboard 4.6 User satisfaction User satisfaction 4.4 User reviews[18,781](https://www.capterra.com/p/61368/Salesforce/reviews/) Ease of use 4.0 Functionality 4.4 Value for money 4.0 Customer support 4.1 User satisfaction 4.5 User reviews[498](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.4 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from $15Per User, Per Month - Free version - Free trial Best for Best for Sales teams, sales managers, marketing teams, and partner managers. Best for HubSpot Sales Hub is used by sales professionals, business development teams, sales managers, revenue operations teams, and startups. ## User reviews Pros & cons AW Andrew W. Senior sales Rep > "The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth!" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7099330) JSF Jennsy Suyapa F. Customer Service > "There is no duplicate message if the information is entered twice so can easily confuse during a call or resolving a ticket where you only have minutes to solve a client..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7034651) KA Khyan A. Senior Business Development Representative > "You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7113059) Nathaniel C. Account Executive > "Admin-level customization often requires technical expertise or certified support, which adds cost and dependency." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245) RAUL M. Software support > "Salesforce Sales Cloud is a premier solution for any organization looking to scale, offering a User Interface that is both sleek and highly functional once tailored to your..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142408) ZR Zane R. Office Coordintator > "The user interface for some things such as email templates and forms is not the most friendly and is fairly bare bones" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153) LJ Lauren J. Contact Tracing Manager > "The communication channels offered a seamless opportunity to collaborate among the large team in Massachusetts, and user interface is critical for ease of use with multiple..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7133008) YB YURI B. Accounting Sales > "It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7111664) Nathaniel C. Account Executive > "From automating lead workflows to detailed pipeline tracking, it enables full control and visibility over the sales cycle." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245) AS Alison S. Executive Sales manager > "Our organization had required data points for us to fill daily, some of which were not as helpful for meaningful sales progress as others." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7006832) VR Verified Reviewer Director of Sales and Marketing > "I can't believe the levels of customization, configuration, automation, and now AI. If you set this up right, you can manage your entire business with Salesforce and Salesforce..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7106050) AR Akshya R. Admin > "Cost is little higher and maybe difficult to purchase new licenses and every add ons are additional cost." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7065081) LW Lillian W. Sr Analyst, Commissions > "It provides strong end-to-end visibility into customer information and the entire sales lifecycle, which makes it easy to track activity from initial contact through close." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058) AP Arpit P. IT Consultant > "Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is a con for..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6557891) VR Verified Reviewer CRM Analyst > "I have very clear pipeline Thanks to Salesforce Sales Cloud, wich also make it easy for me to keep track of every lead, activity, and deal stage." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7047475) JL Joshua L. Pharmacist > "It is really hard to log in and takes a long time with the authentication, I understand why but remembering passwords is hard" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629) AD Arnold D. Collection lead Iqor > "My overall experience with salesforce cloud at IQor VBC has been largely positive and practical for the kind of work we do . Since we handle bill collection for US and UK..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179) AD Arnold D. Collection lead Iqor > "The challenges we face is that the system can sometime feels a bit complex, especially for new users." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179) ZR Zane R. Office Coordintator > "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single source of..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153) MR Miguel R. Sr. Technical Support Specialist > "Sometimes it glitches when you detach an article and you have to refresh the entire page and the content of a case comment goes lost if you don't save it first." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6510131) Jane F. Personal Lines Executive > "It helps keep client data organized, improves visibility on opportunities, and makes managing the sales process more efficient and streamlined." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209) GT Grace T. Sales Representative > "I do not like large packets of information like Account or opportunities can all be deleted with a signal Delete so easily." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6878381) NN Nicholas N. Quality Assurance Manager > "Its a great tool because you can manage everything about client in one application including linking with 3rd party service providers like couriers" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142550) Aviral G. Manager > "The intial set up and customisations were very complex abd alsoonfiguring it to match specific business processes can be time-consuming and sometimes requires a steep learning..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6424227) JH Jeff H. Account Executive > "Salesforce Cloud is helpful to manage all of our customer records, track deal progress, and manage contracts." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7071081) ML Martin L. Sales Director > "Not a lot, it is quite comprehensive and therefore a bit more expensive than other less comprehensive CRMs" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7050959) JK James K. Brand Ambassador > "Its uses very advanced AI features to categorize and segment leads allowing us to only focus on the best leads. With its customers communication features, we have been able to..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319) Bill L. Vice President of Sales and Operations > "It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677) Bill L. Vice President of Sales and Operations > "It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677) FM Faizan M. Manager > "Sometimes it gets difficult to access from another country, sometimes we won't receive codes for verification." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6829678) KH Kevin H. Senior SDR > "Overall, Salesforce Sales Cloud has been a reliable and robust CRM that has improved visibility into our sales pipeline and helped streamline processes across departments...." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6887034) JN Jayson N. Lead Associate > "We have an automated process that sometimes fails and gives us inaccurate data. When this happens, we have to spend time troubleshooting to figure out what went wrong." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6419970) JK James K. Brand Ambassador > "Salesforce Sales Cloud analytics help us to extract useful insights from our sales data which direct us on how to optimize future sales." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319) RW Robin W. Executive Marketing Assistant > "The program may not be ideal single-location practices." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053211) LP Laura P. Online Advisor > "It can be a bit overwhelming at first as it is such a VERY detailed oriented tool, but once you get the understanding of how it works, you just feel like a machine on auto..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7139224) HK Hayley K. Trader > "For example, making many upweights/downweights to booked business can be very complicated and these changes are not recorded in a clear manor." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6415719) VR Verified Reviewer Account Executive > "The reporting and dashboard capabilities provide real-time insights that are crucial for our sales team." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324) DK Daljeet K. Marketing Manager > "One challenge I’ve encountered is the steep learning curve. While Salesforce is highly capable, it can be overwhelming for new users, and the onboarding process requires a fair..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6479357) VR Verified Reviewer Account Executive > "It’s the gold standard for a reason. If you have the budget and the team to manage it, there is no better tool for scaling a global sales organization." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324) Bill L. Vice President of Sales and Operations > "If i am being honest the cost..it adds up quick and you have to watch extra fees." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677) VR Verified Reviewer Customer and Guest Support > "The interface is intuitive, the information is reliable, and setup is remarkably fast, allowing teams to operate smoothly with minimal learning curve." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7054086) VR Verified Reviewer Account Executive > "We constantly experienced glitches and lag times in terms of loading." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783) JG John G. Business Development > "The system is highly scalable, AI-powered CRM with rich pipeline management and customization options" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7046805) Paul F. Content writer > "It can be difficult to manage the settings and accessing the email templates for someone who doesn't have admin permissions" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6471797) LS Ljs S. Sales Rep > "It's a comprehensive tool for sales teams that allows them to administer and manage the business." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053926) RC Russell C. Systems Administrator > "The price is a bit high, integration can be rocky at times, and there were some items of customization that we could not alter." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6425158) LW Lillian W. Sr Analyst, Commissions > "I also value its ability to integrate with other applications and systems, enabling more streamlined workflows across tools." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058) MH Maxime H. Account Manager > "Some bugs with the data and the amount of the opportunities." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6824451) MB Mark B. VP of Sales and Estimating > "It makes it easier to track leads, manage opportunities, and create more reliable revenue forecasts." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7084847) HA Hemant A. Data Entry > "One more thing is that implementation process can take weeks or even months so this can be a challenge for businesses looking for a quick setup." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6413755) Miguel J. D. Director of Sales > "Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6807944) MM Matheus M. Video Investment > "Additionally, some features can feel a bit pricey, and certain advanced functions require additional add-ons, which can increase costs." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6573675) EG Eric G. Sales > "Powerful, real-time reporting and dashboard tools allow for actionable sales insights and performance monitoring." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6841697) AW Alvonda W. Account Manager > "Sometimes when I emails bounce, I get an error and it's difficult to work around this using Sales Engagement if this error occurs." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6590322) Susana F. Client Relationship Manager > "Powerful but demanding. When implemented correctly, it becomes a strategic asset that drives accountability, transparency, and scalable sales performance." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7102980) AW Alicia W. Revenue Enablement Manager > "Our specific Salesforce instance has a TON of outdated information within it, and if I wasn't comfortable with the platform, I could get very confused." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6418946) JL Joshua L. Pharmacist > "It is the best way of tracking who has how many vaccinations and sending receipts" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629) BG Brandon G. CEO > "Things I didn’t like about Salesforce Sales Cloud is the fact that it’s very complex when you’re first using the product and it’s features, especially navigating throughout." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6712398) Jane F. Personal Lines Executive > "It makes tracking leads, managing relationships, and staying on top of opportunities much easier and more efficient." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209) CL Concepcion L. Case Manager > "Sometimes the search results can be so large that nothing populates and after waiting for a bit do you get notified to try again." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6778325) Oliver K. Business Administrator > "Saleforce's approach has allowed me to optimize processes to close deals faster and build closer relationships with clients." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7022353) KT Katie T. Development and Marketing Assistant > "We had trouble getting Salesforce to “talk” to some of our other software such as Mail Chimp for our email campaigns." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6777334) April V. Loan Processor > "It’s highly customizable and can handle complex processes, which makes it valuable for growing businesses." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7070635) VR Verified Reviewer Communications Intern > "The process for updating distribution lists is quite tedious and can easily be messed up and need to be reevaluated." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6455209) RL Ramona L. AE > "It’s good for tracking opportunities, managing follow-ups, and seeing progress at a glance." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7048885) JP Justin P. Sales support > "Simple things like reading an email takes multiple extra steps, the email is printed as all one text in a tiny window on the side, (no seperation of separate responses) double..." [See full review](https://www.capterra.com/p/61368/Salesforce/#SoftwareAdvice___5001402) VR Verified Reviewer Graphic Designer > "Offers excellent CRM tools that help graphic designers keep track of client interactions and project history, streamlining communication for design projects." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6575670) VR Verified Reviewer Senior Product Manager > "The overall look and feel is very dated, processing of data is often slow, it's hard to keep the system up to date, and the overall experience is just not enjoyable to use." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6646248) XL Xiang L. Director > "Its extensive CRM functionality and high productivity allow us to centralize clients' information integrated with other tools to get a completed analytics and real-time view." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6448751) HW Henrik W. Sales Manager > "Salesforce Sales Cloud solves my problems related to scattered data, inefficient sales processes, limited visibility into performance, lack of collaboration, and inadequate..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___4884245) AG Ana G. Business development > "It has everything you need for support systems, email, inbound and outbound calls, chat support, etc." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6812641) VR Verified Reviewer Account Executive > "Data integrity was compromised due to slow updates." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783) MG Meenal G. consultant > "cloud's highly configurable platform enable companies to mold the system to fit their unique requirement and expand as their organization expand, guaranteeing, flexibility and..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6323552) GD Gino D. Sales Coordinator > "New users often struggle with the sheer number of features, menus, and customization options" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997) WB Will B. Student Recruitment Coordinator > "Sales force is incredibly useful as a CRM and managing a range of sales, leads and customer workflows." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7070372) TP Tanya P. Account Executive > "I did not like that I could not change the pertinent information myself, the administrator of the team could only do that, and it sometime delayed my work process." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6528043) GD Gino D. Sales Coordinator > "Salesforce Sales Cloud stands out some things that make it great, gives a clear view of sales stages, deals, and revenue forecasts and it automates repetitive tasks, provides..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997) Samantha N. Wholesale Sales Manager > "I also was hard pressed to find help as a lowly employee when things went wrong." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7079491) TW Toshia W. Beauty blog > "It also plays well with other tools, so you can integrate it with your email or marketing platforms, which saves a ton of time. Plus, the reporting tools give you valuable..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6515956) VR Verified Reviewer Inside Product Specialist > "Salesforce Sales Cloud can be costly, complex to set up, and has a steep learning curve for new users." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6408452) [View Reviews](https://www.capterra.com/p/61368/Salesforce/reviews/) VR Verified Reviewer Business Development > "All-in-One Unified CRM Platform that combines marketing, sales, service, chat, and CRM in one hub—no need for shoehorned..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801) VR Verified Reviewer Business Development > "Advanced forecasting and territory management may not meet needs of large, complex sales teams." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801) Jerguz A. Project Manager > "I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done in..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731) VR Verified Reviewer Consultant > "The implementation of workflows is tedious and can necessitate a HubSpot expert to be employed." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7080293) Branko J. Sales Operations Associate > "What I liked most about HubSpot Sales Hub was how easy it was to use while still giving our team powerful tools like..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7129510) AG Ana G. Business development > "There are also times when i search a specific person and the search bar results do not match." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795) Eric T. Managing Member > "We ended up moving the client to a third party provider that had a more feature rich application" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7101705) Laurie M. BDR > "I am not a big fan of the task manager yet, I am still learning to search and manage tasks but it does not seem that I can..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7001761) LM Lindsey M. Director of Marketing Operations > "The HubSpot Sales Hub has been a good way for us to monitor sales efforts with both employees and contractors" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829688) JW James W. Revenue Ops Manager > "The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6299616) NW Nolan W. Head of Sales > "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814) Himaanshu L. Team Lead- Customer Success > "The cost is on higher side, and it takes time to understand functions." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681832) SJ Stefanny J. Project Manager > "The mobile app is clean and lets me move deals while standing in airport security." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265) FrR Fka runo R. Manager > "The only problem is the price – it can get expensive as the team grows." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) JM Jeff M. Account Manager > "It's easy enough to set up automations and tracks a large nmubers of contacts and interactions very well for the price you..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6885394) MW Maxi W. Controller > "Basically every automation feature comes with high additional costs." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6665091) Sara Gabriela C. Outdoor Living Consultant > "While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6776137) Brandon E. Sales Specialist > "In certain cases, Hubspot will mark the email as invalid, causing a bounce." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660) TR Tomi R. Marketing and Sales Advisor > "The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6424583) RC Rafael C. ENGINEER > "It is difficult to use for the post sales teams that need to keep track of each item in the warehouse." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6038593) SJ Stefanny J. Project Manager > "Still, we’re watching costs as we scale and hope AI reporting matures, but the ROI so far is a clear win." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265) VR Verified Reviewer CTO > "The list building and mailing functions are a little bit tricky." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6150256) TL Thomas L. Marketing Director > "Broad range of very useful features which combine to offer great sales tools - would say it's almost indispensable to our..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6869289) Miodrag C. Enterprise Account Executive > "Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629) AG Ana G. Business development > "Overall it helped me track my deals and emails well." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795) VR Verified Reviewer VP of Sales and Marketing > "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768) Jerguz A. Project Manager > "Easier to flip from one contact card to another would be a good start" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731) AS Anushka S. Content writer > "There are occasional bugs and glitches in the platform.2." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996467) MP Mateja P. Talent Acquisition Manager > "The biggest advantage is the sequences and collaboration across the entire customer team." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829277) VR Verified Reviewer Owner > "Hubspot gets more expensive with the more features that you need." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238607) KK Kayla K. Sales Enablement > "The integration with our CRM and automation features makes tracking and managing leads super easy." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681083) MB Michael B. Director > "I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4541843) NC Natalie C. Business Development Advisor > "My clients were able to follow along and assess the progress on their end with zero difficulty." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6816342) JB Joel B. Administrative Secretary > "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991) Babatunde O. SEO Marketer > "Hubspot sales hub's prospecting and lead generation features helps our business grow." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847) HG Haley G. Sales Admin > "My only complaint so far has been the transfer of our CRM data over from our previous software to this one." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4517208) FrR Fka runo R. Manager > "It helps us keep track of customers, follow up, and organize our work better." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) ML Mark L. VP, Sales > "Too many sales and marketing emails until I turned that off in my preference center." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4289288) BN Bolortuya N. Business Operations Manager > "It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows easy..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6066935) Nicole J. Co-Founder > "The automatic contact log through Gmail integration can be overwhelming - it captures everything and adds a lot of noise to..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3114435) VR Verified Reviewer Head of International Division > "It is a fantastic product that helps our sales team to keep all the opportunities tracked, review the pipeline and improve..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996752) JM Jordano M. Técnico telecom > "I didn't like the phone call, we have to click many times to make just one call" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4525234) Babatunde O. SEO Marketer > "Apart from that we are able to add teamates which also makes smart collaboration possible." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847) JB Joel B. Administrative Secretary > "A couple of things make it difficult for me to use HubSpot Sales Hub." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991) TH Trevor H. Logistics Sales Respresentative > "The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4837555) VR Verified Reviewer Director of Sales and Marketing > "I have had some issues with how documents are managed and I did have a request for the ability to add customizable task..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#GetApp___3185472) DH Daniel H. Community Marketing Specialist > "Sales Hub integrates effortlessly with our outbound enablement tech." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6690615) SS Steven S. Managing Member > "Barrage of recommendations to upsell can be distracting from actual use of the product." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4362352) TS Theresa S. Senior Account Executive > "Best are the functions Sequences, Snippets and Task Management" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6789660) Juan M. Growth Marketer > "Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3057578) LB Lindsey B. Relationship Director > "We were mandated to use HubSpot in my previous sales role and I fund it to be pretty useful." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6685682) VR Verified Reviewer Consultant > "Although calling directly from HubSpot is a great feature, it was not possible to call to some specific countries at all..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3030907) AG Annie G. Marketing Manager > "It has a lot of features and opportunities for both sales and marketing teams" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6635489) OS Oliver S. Commercial Director > "There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3166030) WO William O. BDR > "It's simple and powerful. If you want to use it in a basic CRM way, it can do that." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296) SG Sofia G. Recruitment consultant > "for someone who may not be good with systems it could have been quite difficult for someone to use." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857) Brandon E. Sales Specialist > "Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less stressful." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660) AD Alioune D. CEO > "It's a bit expensive for my taste, he thought about reviewing the price" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4419769) CI Christine I. Business Intelligence Analyst > "It has extensive lead scoring capabilities that help us to identify and focus on promising leads." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) ST Steve T. Owner > "I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899) MP Marc P. Manager of Operations > "It integrates in multiple forms with our current tools, like our ecommere websites." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4817425) NM Nessim M. Head of Marketing > "Design outdated" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4323781) CI Christine I. Business Intelligence Analyst > "Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) ST Steve T. Owner > "So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899) FrR Fka runo R. Manager > "The reporting is useful too, though there’s a bit of a learning curve." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527) KM Kristen M. Hubspot Admin > "Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!!" [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865) CI Christine I. Business Intelligence Analyst > "The analytics it provides us with, have been valuable in helping us to make data driven sales strategies." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597) ST Steve T. Owner > "For me the customer service and big cost for paid options is a HUGE drawback." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899) DG Daniela G. Founder > "Very good product that offers interesting features in the free version." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6752384) PM Patrick M. Senior Enterprise Account Executive > "They know this, and it's their way of forcing you to purchase a more expensive version of their software." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) DMC Dawn-Marie C. Tradeshow Sales Management > "Following the lead progression is simplified and intuitive." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706) AB Audrey B. Marketing strategy manager > "it is quite expensive." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4373022) MH Matthew H. Owner > "The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3577940) KM Kristen M. Hubspot Admin > "There are some key things that are missing that Hubspot seems completely uninterested in fixing." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865) Kyle M. Account-Based Marketing Manager > "Our sales teams (and many other sales-adjacent teams) use this platform's Lead Management, Contact Management, Sales..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3534159) PM Patrick M. Senior Enterprise Account Executive > "Otherwise, it gets lost in the activity feed for that client." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) Brittney B. Account Manager > "They had some great reporting features too." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569) Kristi A. PR & Marketing Manager > "The tiered plan system is a bit frustrating when you (understandably) find out that you don’t have access to the most..." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2813226) Brittney B. Account Manager > "There are support tools out there and there is so much you can do." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569) PM Patrick M. Senior Enterprise Account Executive > "There's no way to track that message." [See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984) [View Reviews](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) ## User interface 4.40 (18,781) 4.54 (498) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Salesforce Sales Cloud Top features 36/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/61368/Salesforce/#features) HubSpot Sales Hub 30/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/214215/HubSpot-SalesHub/#features) ### Recognition Salesforce Sales Cloud is recognized as a top-rated tool in 3 Capterra Shortlist reports HubSpot Sales Hub is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Salesforce Sales Cloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HubSpot Sales Hub Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Salesforce Sales Cloud - By Salesforce - Located in United States - Founded in 2003 HubSpot Sales Hub - By HubSpot - Located in United States - Founded in 2012 ## Popular Comparisons [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $25/month Price $20/month 4.4 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/61368-152373/Salesforce-vs-HubSpot-CRM) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $15/month Price $20/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-214215/HubSpot-CRM-vs-HubSpot-SalesHub) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $25/month Price $14/month 4.4 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/61368-155928/Salesforce-vs-Zoho-CRM) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $15/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-214215/Zoho-CRM-vs-HubSpot-SalesHub) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $25/month Price $7/year 4.4 Features 4.5 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/61368-204998/Salesforce-vs-Bigin-by-Zoho-CRM) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $15/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-214215/Bigin-by-Zoho-CRM-vs-HubSpot-SalesHub) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $25/month Price $50/month 4.4 Features 4.3 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $15/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-214215/Dynamics-365-vs-HubSpot-SalesHub) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $25/month Price $20/month 4.4 Features 4.3 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/61368-152769/Salesforce-vs-eWay-CRM) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $15/month Price $14.99/month 4.4 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178819-214215/EngageBay-Marketing-vs-HubSpot-SalesHub) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $25/month Price $19/month 4.4 Features 4.3 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/61368-132666/Salesforce-vs-Pipedrive) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $15/month Price $19/month 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-214215/Pipedrive-vs-HubSpot-SalesHub)