--- title: "Compare Salesforce Sales Cloud vs monday CRM 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Salesforce Sales Cloud and monday CRM based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/61368-245800/Salesforce-vs-Monday-CRM" page_type: "comparison" language: "en" --- # Salesforce Sales Cloud vs monday CRM Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Salesforce Sales Cloudmonday CRM2/4 selected [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) [## Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.4 Ease of Use 4 Customer Service 4.1 Reviews Sentiment Based on [18,810 reviews](#user-reviews) Positive 16,846 Neutral 1,489 Negative 475 [## monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price $12.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [466 reviews](#user-reviews) Positive 453 Neutral 8 Negative 5 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit High performer Feature ratings Data Security 4.5 Contact Management 4.5 Activity Dashboard 4.5 Contact Database 4.6 Data Import/Export 4.4 78%Fit High performer Feature ratings Data Security 3.5 Contact Management 4.5 Activity Dashboard 4.6 Contact Database 4.6 Data Import/Export 4.3 User satisfaction User satisfaction 4.4 User reviews[18,810](https://www.capterra.com/p/61368/Salesforce/reviews/) Ease of use 4.0 Functionality 4.4 Value for money 4.0 Customer support 4.1 User satisfaction 4.7 User reviews[466](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from $12Per User, Per Month - Free version - Free trial Best for Best for Sales teams, sales managers, marketing teams, and partner managers. Best for Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools. ## User reviews Pros & cons KA Khyan A. Senior Business Development Representative > "You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7113059) JSF Jennsy Suyapa F. Customer Service > "There is no duplicate message if the information is entered twice so can easily confuse during a call or resolving a ticket where you only have minutes to solve a..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7034651) RAUL M. Software support > "Salesforce Sales Cloud is a premier solution for any organization looking to scale, offering a User Interface that is both sleek and highly functional once tailored..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142408) RS Ricky S. VP World Class Maintenance Maintenance and Reliability > "Users require thorough training, and the requirement to complete numerous data fields can feel cumbersome to sales teams accustomed to field operations." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7187302) LJ Lauren J. Contact Tracing Manager > "The communication channels offered a seamless opportunity to collaborate among the large team in Massachusetts, and user interface is critical for ease of use with..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7133008) AP Arpit P. IT Consultant > "Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6557891) Lucas B. Gerente de negócios > "The reporting and analytics features are top-notch, allowing for precise forecasting and deep insights into client behavior and product penetration" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7177687) AD Arnold D. Collection lead Iqor > "The challenges we face is that the system can sometime feels a bit complex, especially for new users." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179) Jeff R. Project Manager > "The real-time reporting and analytics provide strong visibility into pipeline performance, allowing for better forecasting and more informed decision-making." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146563) MB Matt B. Senior Software Engineer at JEOL USA > "Just the price can be a downside, and it can also be a barrier for smaller businesses which is often inconvenient." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7178415) Lucas B. Gerente de negócios > "It is an indispensable tool for data-driven decisions, provided your organization has the budget and the patience to handle the training and setup required." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7177687) Bruno M. Sales Executive > "Secondly, it is not easy to customise Salesforce according to the specific needs of the organisation." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7188260) AD Arnold D. Collection lead Iqor > "My overall experience with salesforce cloud at IQor VBC has been largely positive and practical for the kind of work we do . Since we handle bill collection for US..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179) JP Jonathan P. Digital Content Specialist > "The process of maintenance and administration need a proper resource and for the new users the platform is not so easy." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7163025) Dev M. Salesforce Developer > "My overall experience is amazing working with salesforce sales cloud because of clean and understandable UI is make more comfort for any user to use it and run their..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7155849) Nathaniel C. Account Executive > "Admin-level customization often requires technical expertise or certified support, which adds cost and dependency." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245) Jane F. Personal Lines Executive > "It helps keep client data organized, improves visibility on opportunities, and makes managing the sales process more efficient and streamlined." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209) MR Miguel R. Sr. Technical Support Specialist > "Sometimes it glitches when you detach an article and you have to refresh the entire page and the content of a case comment goes lost if you don't save it first." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6510131) NN Nicholas N. Quality Assurance Manager > "Its a great tool because you can manage everything about client in one application including linking with 3rd party service providers like couriers" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142550) ZR Zane R. Office Coordintator > "The user interface for some things such as email templates and forms is not the most friendly and is fairly bare bones" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153) AW Andrew W. Senior sales Rep > "The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth!" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7099330) YB YURI B. Accounting Sales > "It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7111664) Ankith T. Software Developer > "I can easily track leads, follow up with customers, and see the progress of deals without searching through emails or spreadsheets." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186759) Vikram P. Software Development Manager > "The primary issue is that it is actually very large and with the numerous buttons." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7147511) Nathaniel C. Account Executive > "From automating lead workflows to detailed pipeline tracking, it enables full control and visibility over the sales cycle." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245) Ankith T. Software Developer > "The biggest challenge is that it takes time to learn because there are so many features and settings." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186759) IW Isla W. Sales Operations Manager > "Overall, my experience with Salesforce Sales Cloud has been very positive, with the platform providing a robust set of tools that enable efficient sales management..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186534) AS Alison S. Executive Sales manager > "Our organization had required data points for us to fill daily, some of which were not as helpful for meaningful sales progress as others." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7006832) LP Laura P. Online Advisor > "It can be a bit overwhelming at first as it is such a VERY detailed oriented tool, but once you get the understanding of how it works, you just feel like a machine on..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7139224) AR Akshya R. Admin > "Cost is little higher and maybe difficult to purchase new licenses and every add ons are additional cost." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7065081) CK Christina K. Manager > "I love that I’m able to see all of my upcoming and daily tasks and it will auto set up the next task to go out once I complete a lead reach out." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7151435) JL Joshua L. Pharmacist > "It is really hard to log in and takes a long time with the authentication, I understand why but remembering passwords is hard" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629) VR Verified Reviewer Director of Sales and Marketing > "I can't believe the levels of customization, configuration, automation, and now AI. If you set this up right, you can manage your entire business with Salesforce and..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7106050) Ankith T. Software Developer > "It can also be expensive for smaller businesses." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186759) LW Lillian W. Sr Analyst, Commissions > "It provides strong end-to-end visibility into customer information and the entire sales lifecycle, which makes it easy to track activity from initial contact through..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058) MM Matheus M. Video Investment > "Additionally, some features can feel a bit pricey, and certain advanced functions require additional add-ons, which can increase costs." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6573675) VR Verified Reviewer CRM Analyst > "I have very clear pipeline Thanks to Salesforce Sales Cloud, wich also make it easy for me to keep track of every lead, activity, and deal stage." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7047475) AW Alvonda W. Account Manager > "Sometimes when I emails bounce, I get an error and it's difficult to work around this using Sales Engagement if this error occurs." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6590322) ZR Zane R. Office Coordintator > "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153) BG Brandon G. CEO > "Things I didn’t like about Salesforce Sales Cloud is the fact that it’s very complex when you’re first using the product and it’s features, especially navigating..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6712398) Jane F. Personal Lines Executive > "It makes tracking leads, managing relationships, and staying on top of opportunities much easier and more efficient." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209) CL Concepcion L. Case Manager > "Sometimes the search results can be so large that nothing populates and after waiting for a bit do you get notified to try again." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6778325) JH Jeff H. Account Executive > "Salesforce Cloud is helpful to manage all of our customer records, track deal progress, and manage contracts." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7071081) TW Tabatha W. Nurse Supervisor > "The biggest downside was the learning curve and complexity." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146697) Oliver K. Business Administrator > "Saleforce's approach has allowed me to optimize processes to close deals faster and build closer relationships with clients." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7022353) KT Katie T. Development and Marketing Assistant > "We had trouble getting Salesforce to “talk” to some of our other software such as Mail Chimp for our email campaigns." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6777334) Lucas B. Gerente de negócios > "Salesforce is a powerhouse for managing large client portfolios and scaling relationship strategies." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7177687) GT Grace T. Sales Representative > "I do not like large packets of information like Account or opportunities can all be deleted with a signal Delete so easily." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6878381) AM Anna M. Sales and Marketing Manager > "Salesforce Sales Cloud is a friendly and accurate platform that streamlines our marketing processes." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7187368) VR Verified Reviewer Senior Product Manager > "The overall look and feel is very dated, processing of data is often slow, it's hard to keep the system up to date, and the overall experience is just not enjoyable..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6646248) VR Verified Reviewer Graphic Designer > "Offers excellent CRM tools that help graphic designers keep track of client interactions and project history, streamlining communication for design projects." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6575670) ML Martin L. Sales Director > "Not a lot, it is quite comprehensive and therefore a bit more expensive than other less comprehensive CRMs" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7050959) JK James K. Brand Ambassador > "Its uses very advanced AI features to categorize and segment leads allowing us to only focus on the best leads. With its customers communication features, we have..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319) BL Bill L. Vice President of Sales and Operations > "It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677) GD Gino D. Sales Coordinator > "Salesforce Sales Cloud stands out some things that make it great, gives a clear view of sales stages, deals, and revenue forecasts and it automates repetitive tasks,..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997) GD Gino D. Sales Coordinator > "New users often struggle with the sheer number of features, menus, and customization options" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997) TW Toshia W. Beauty blog > "It also plays well with other tools, so you can integrate it with your email or marketing platforms, which saves a ton of time. Plus, the reporting tools give you..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6515956) TP Tanya P. Account Executive > "I did not like that I could not change the pertinent information myself, the administrator of the team could only do that, and it sometime delayed my work process." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6528043) BL Bill L. Vice President of Sales and Operations > "It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677) MB Melinda B. Salesforce Admin > "For small or budget-conscious businesses, the expense associated with Salesforce's subscription plans and additional add-ons may pose a significant financial..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6145634) DJT Daniel J. T. Building inspector > "The platform offers a wide array of tools, including lead management, sales forecasting, and reporting, which help streamline sales processes." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6595797) CG Cristina G. Accountant > "Some of the integrations we have set up has a lot of bugs so the downside is that it is a very tricky process to set up and there aren't a lot of resources to enable..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6169558) DC Danillo C. Manager > "Salesforce is an excellent CRM solution for businesses needing powerful customer relationship tools, rich data analytics, and seamless integration with third-party..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6559221) JH Julio H. Salesforce Consultant > "There are a lot of basic features that they aren't releasing and we have to cover with a bunch of custom work" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6640232) RD Roshan D. Technical Recruiter > "One of the standout features I like the most is its very high amount of customization and it offers a full suite of tools for managing sales processes." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6620474) FM Faizan M. Manager > "Sometimes it gets difficult to access from another country, sometimes we won't receive codes for verification." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6829678) MM Matheus M. Video Investment > "It’s a powerful tool for managing customer relationships and tracking sales progress, offering excellent customization to fit specific business needs. Although the..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6573675) AEO Angeli Eloise O. Data Integrity Specialist > "Some fields are hard for me to study, but may be more of a user access limitation (i.e. one field gets its data from another field, but my updating the first field..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___5037424) SB Sachita B. Marketing > "Salesforce sales cloud provides a comprehensive suite of tools and features to empower sales teams, improve efficiency, and drive revenue growth." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6571808) AIZ Agha Imran Z. Manager > "Too many customization options that take forever to complete" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6512998) Bob M. Regional Business Development Manager > "Salesforce Sales Cloud provide us with in-depth sales analytics that equip us with valuable insights to accelerate our sales cycle." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6765089) RW Robin W. Executive Marketing Assistant > "The program may not be ideal single-location practices." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053211) FH Francesca H. Development Officer > "It is possible to segment lists, track performance for many projects simultaneously, save specific individual information for people and institutions…the list goes on..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6546868) DRS Daniel R. S. Founder > "Salesforce is very pricey and their software is full of bugs." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7008785) TW Tabatha W. Nurse Supervisor > "What I liked most about Salesforce Sales Cloud was its flexibility and powerful customization options." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146697) SJ Sebastian J. Sr. QA Automation Engineer > "Sometimes it gets slow to provide results for filtered queries" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6565474) RG Roman G. IT Audit Senior Manager > "Overall, Salesforce Sales platform allows great communication with the clients and potential clients, great tool in managing pipeline and allowing allowing wide..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6703446) DRS Daniel R. S. Founder > "It made me look unprofessional and frustrated my business orocesses" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7008785) KH Kevin H. Senior SDR > "Overall, Salesforce Sales Cloud has been a reliable and robust CRM that has improved visibility into our sales pipeline and helped streamline processes across..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6887034) BW Brian W. Vice President Business Development > "To have an efficiently run Salesforce database, you must employ or hire an administrator to make major changes for you. If you're looking to alter major things within..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6022148) Dev M. Salesforce Developer > "My overall experience is amazing working with salesforce sales cloud because of clean and understandable UI is make more comfort for any user to use it and run their..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7155849) ZB Zakaria B. sales representative > "The interface can feel overwhelming at times, especially for new users." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6608238) AD Arnold D. Collection lead Iqor > "It really helps me approach each interaction with better understanding and confidence." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179) AM Anthony M. Operations Manager > "I think that some of the interface was not as user-friendly as some other software that I had used in the past." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6615033) Creed S. Director, Data Analytics > "Additionally, Salesforce's object architecture and APIs are solid, probably the best I've ever used." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6862980) MK Marc K. Senior Scientist > "Streamline interface is difficult to use" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6559234) AP Aleksandra P. Data and research lead > "The interface is easy to use, and I love the automation features that save me time. While it can be a bit overwhelming at first, it definitely helps me stay organized..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6569177) EK Edward K. App Integrations Specialist > "This isn't helped by the hybrid nature of the old (Classic) vs new (Lightening) interfaces." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6242459) ZR Zane R. Office Coordintator > "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153) YB YURI B. Accounting Sales > "It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7111664) VR Verified Reviewer IT Administrator Salesforce Administrator > "With the high level of integration capabilities, there really isn't anything Salesforce can't do!" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7125804) TB Tammy B. Administrative Manager > "Sometimes difficult to use and needs an integrator to change or add items." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6592584) JS Jack S. Finance Director > "The tool integrates well within an already structured business environment." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7119722) Rich C. VP of Marketing > "Also, the integration between Salesforce and Constant Contact has been a known issue for months without resolution." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6100883) IKWUO A. CEO > "One of the most significant benefits of Salesforce Sales Cloud is its powerful CRM features and multiple integrations to ease down the process." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6447016) MV Martijn V. BDM Training & Certification > "From my knowledge Salesforce is very expensive per user compared to other CRM systems, if an organization doesn't need complex integrations then I wouldn't recommend..." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___4961951) BB Blake B. Field inspector > "It’s so simple and easy to use." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7186599) BL Bill L. Vice President of Sales and Operations > "It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677) VR Verified Reviewer President > "First of all, it is very easy to use." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7143028) FK Fatma K. Compliance Specialist > "I can't relate any difficulties in the salesforce" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6096692) DC Dianne C. Marketing Supervisor > "Overall, it was easy to use." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6531105) SB Stacy B. Volunteer and Inventory Coordinator > "Too complicated, too many steps. " [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___3431995) BP Bilma P. Account Executive > "I love how easy it is to use and how I can see everything at a glance." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6579602) RS Ryan S. Marketing > "That has gotten more difficult over the years." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___3217157) MB Matt B. Senior Software Engineer at JEOL USA > "It’s a very powerful tool, it lets you manage the whole customer relationship with a lot of detail." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7178415) Samantha N. Wholesale Sales Manager > "I also was hard pressed to find help as a lowly employee when things went wrong." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7079491) AB Akhil B. Partner Account Manager > "An agile cloud based CRM which is essential for keeping up with changes within the organization as well as customer demands." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6740271) Bo K. Customer Service Ambassador > "Some customer interactions may fail if they are not using the same version of the product." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___5090931) BS Brooke S. Sales Representative > "Its customers engagement features enable us to have clear communications with our customers during sales." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6764807) JR Jennifer R. Billing dept > "It seemed it crashed any time we tried and w head to chatter in to support" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6353463) VR Verified Reviewer Customer and Guest Support > "Over the years, I’ve seen how powerful it is in helping businesses streamline workflows and strengthen customer relationships." [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7054086) Tejal B. International Lead Generation > "The customer support is bit difficult after the sales" [See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6143066) [View Reviews](https://www.capterra.com/p/61368/Salesforce/reviews/) SG Simran G. Senior Client Success Manager > "From start to finish we've slowly started bringing over our departments onto CRM - starting with customer success into sales & services and now..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314) Ashley N. Founder, Marketing and Operations Specialist > "A few of the preset functionalities have a few gaps. When mporting leads from another platform, the creation log cannot backlog the original..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7137353) AR Anais R. COO > "It works especially well for managing projects and workflows in one place. While there’s a bit of a learning curve to unlock its full potential,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) DM Desiree M. Founder > "That means an email about Deal A will also show up under Deal B and Deal C if the same contact is linked, which can create confusion for reps..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) SC Starla C. Project Manager > "I also really love the ability to track and visualize data through as microscopic of a lenses as needed with the use of custom filters and..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) SC Starla C. Project Manager > "Also the ability to have boards that allow you to track multiple levels of subitems currently feel very limiting as a feature." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) PK Patrick K. Vice President at JPK and Associates, Inc. > "I can see in a flash where my prospects stand thanks to interactive status buttons ("To follow up", "In negotiation", "Won")." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7152111) SE Sandy E. Office Administrator > "I am not a huge fan that some features don't cross over between the two platforms of the CRM and work management, and also, I do wish that it was..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134737) DM Desiree M. Founder > "Email tracking gives you visibility into when recipients open and click, which is great. " [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) SC Starla C. Project Manager > "However, that level of customization, can feel overwhelming and like it comes with confusing guardrails." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) KT Ken T. Marketing > "The ability to tailor pipelines, automate follow-ups, and integrate with tools like Slack and Gmail has helped us streamline a lot of our manual..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) PB Patrick B. Business Development Specialist > "Something I don't like as much is the email feature, it feels clunky to me and unintuitive, and there are times where I have to write my email in..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146) OP Onuora P. Sales representative > "It’s especially helpful when you’re juggling multiple stakeholders or managing different stages of a project within your CRM." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) VR Verified Reviewer CRM Manager > "The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6602004) KK Kadance K. Office Manager > "It’s a flexible and visually appealing platform that makes it easy to manage leads, track progress, and collaborate with my team. Once I got past..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049) DL Dan L. Customer Care Specialist > "Initially I was intimidated and it was hard to understand, but overall its the same as other CRM software ive used but it has a built in..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7022065) JR Jade R. Administrative Assitant > "It's been extremely helpful in organizing my daily work tasks, tracking progress within various teams, and tracking meetings and notes." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865248) VR Verified Reviewer Brand and Product marketing lead > "There are too many features sometimes it looks cluttered and confused where to go and what to do and UI is also confusive" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6596662) SG Simran G. Senior Client Success Manager > "Incredibly easy to set up - within the space of 1 day you can quickly find your feet around monday crm and get it off the ground and in use,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314) AC Amelia C. Director of Impact > "I'm sure that monday has this capability, but it is taking me a bit longer to navigate it as it is less intuitive." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076) OP Onuora P. Sales representative > "The interface is clean and intuitive, and I can keep everyone in the loop without switching tools." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) VK Veronika K. Administrator > "Its a bit cluttered, things are very close together and some things are difficult to access for my older coworkers." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865052) AR Anais R. COO > "Overall, it’s been a really valuable tool for organizing work and improving visibility across teams." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) VR Verified Reviewer Director of Sales and Marketing > "Some plug ins are difficult to integrate with Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6866193) MM Marcelo M. CEO > "The flexibility to customize boards and automate processes makes it incredibly efficient for both strategic planning and hands-on execution." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111) MP Marlon P. Owner > "The cost - I can't purchase 1 seat as I am a solo operator." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865595) DM Desiree M. Founder > "Overall, I love it and recommend it for most companies that are starting with monday.com The email functionality that it adds is great!" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) HF Haley F. Strategic Assistant > "I personally find the automations a little bit confusing." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112) VR Verified Reviewer Virtual assistant > "While it’s not the cheapest option, the amount of organization, time savings, and team coordination it offers can make it worth the investment,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6874146) BE Bakka E. invetory officer > "I wish they could refund me the subscription that i wasted while using this software." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6486902) TC Tara C. Owner > "It allows us to keep track of our clients and as a small business this is very important as it’s just the 2 of us." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865127) Amanda G. Human Resources Generalist > "The inability to do content searches using MondayDoc is a notable omission from Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) KK Kadance K. Office Manager > "It makes it easy to tailor workflows to fit exactly what my team needs, while keeping everything organized and easy to track at a glance." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049) David O. Reviewer > "It may not be the best fit for larger enterprises or organizations with more complex sales processes." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4401190) VR Verified Reviewer Managing Director > "Linking that to works management has been a massive plus for us, keeping track of deals within the ops team has been a pain." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) JM Jenn M. Executive Producer > "I form function is very basic and not visually appealing - I had planned to use it for lead capture of new prospects but it's pretty ugly so I'm..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3480186) VR Valerie R. Northwest Regional Manager > "I like the idea that the person who comes into my role after me will be able to access the entire history of customer interactions and be caught..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) Amanda G. Human Resources Generalist > "There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) OP Onuora P. Sales representative > "I’d definitely recommend it to anyone who wants more visibility and control over their customer journey." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) Minsu K. CEO > "All board members are unable to copy workspaces." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4416140) TG Taylor G. Manager, Finance and HR > "It's been overall good, a solid 7.5/10 experience - Our team is super technically adept, so we were able to get into the weeds and do some..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7089128) FA Francisco A. EA to the VP of Sales > "The way it is set up it gets to the point where you just have far too many boards and its hard to keep track of, you need boards to keep track of..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3489840) KT Ken T. Marketing > "We've been using Monday.com CRM to manage our sales pipeline and team workflows, and overall it’s been a solid tool." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) Keri K. Systems Manager > "This is generally fixable by archiving items and reducing board content, but it's one of the areas that seems a bit bogged down when we have a..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712) VR Verified Reviewer Managing Director > "The interface is clean and intuitive, so the team actually uses it every day (have lots of non techy people so this helps)." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) Greg W. Operations Manager > "Invoicing tracking for multiple projects connecting to a summary or dashboard has proven to be difficult to set up." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491188) JI Jenn I. Chief Experience Officer > "In less than a week I was able to set up the system and implement a fully automated system for deal management." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599) Mohammad Bilawal B. Field and Digital Marketing Manager > "I would say as there are many functions available within Monday.com which makes it difficult for big organisations with 1000s of people to use it..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3254828) MB Mark B. CEO > "I thought Monday CRM was very good and offered good Security, Value for Money, Customer Support, Email, Lead Management" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7042537) DT Daichi T. Business Development Manager > "We often missed our client agreement due date because there is no platform to manage it with reminder or automation." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3476501) Ava H. Staff Software Engineer > "Setting up follow-up reminders helped me stay on top of client interactions without missing important deadlines." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6556911) TB Todd B. Director > "Monday.com has a bigger interface, which sometimes makes it harder to put as many things on a page as I wish." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491250) VR Verified Reviewer Managing Director > "Email tracking is a big win, that's helped keep sales team honest and improved visibility a lot." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) Sam L. Broker Associate > "Also have had some issue with tracking activities and losing some meeting notes which can sometimes be unreliable." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3499330) MM Marcelo M. CEO > "As a project manager, what I like most about monday CRM is how seamlessly it integrates into my daily workflow." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111) JB Jenny B. Project Manager > "When you make copies, it’s a little annoying having to always delete the copy out of the copied item but otherwise LOVE MONDAY!" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487482) KT Ken T. Marketing > "Great UI/UX for tracking leads and stages" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) MK Macy K. Marketing Manager > "Sometimes, when you upload files, it can be a bit glitchy and takes a while for another user to see." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487171) VR Valerie R. Northwest Regional Manager > "It organizes my contacts so neatly and makes partner management less overwhelming." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) Keri K. Systems Manager > "On large boards, we begin seeing glitches, like time tracking not immediately working properly." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712) PD Pat D. Sr. Director, Finance > "Monday has been easy to work with and implement, works for multiple departments across the company, and makes project tracking super simple." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6788475) Robin L. Founder, Consultant > "The system has crashed a few times due to technical errors and we do really rely on Monday.com so that hasn't been ideal." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477294) BF Beatriz F. Mkt and sales manager > "I would like to sign up eventually because I really adapted to the tools and it has great use in daily tasks and projects management." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6512462) MM Megan M. Business Development Managerr > "Copying subitems from board to board is a bit tricky as they go out of order." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3312995) HF Haley F. Strategic Assistant > "The rep I spoke with was very patient with me, answered all of my questions, and even sent a video recording to explain something to help me..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112) SL Sangwoo L. Vice President > "Pro version is losing some features such as multi-level permissions" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491450) JI Jenn I. Chief Experience Officer > "It’s super easy to set up automations and any question I had I could do a quick Google search and an easy to follow tutorial was available." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599) BT Benjamin T. Product Manager > "Lacks a good way to track activities and is buggy with a lot of data" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492545) Ramon Antonio B. Owner > "I like it because I can set reminders, schedule actions based on events, and send follow-up emails automatically." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5049195) EN Erin N. Partnership Lead > "I do get some error messages when trying to update tasks and change the view." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487382) AC Avery C. Founder > "The functionality of Monday for the low cost is an enormous benefit to our organization." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865195) LM Luke M. Owner > "Additionally, the expanded view of items is customizable but not the best." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477851) Rian M. Founder > "I really love the customization and Ui design." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6782595) SW Sean W. CDO > "The mobile app is buggy and often has connection issues. " [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492795) PB Patrick B. Business Development Specialist > "Overall i have had a good experience with monday, it helps me and my team stay organized and on the same page" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146) TP Thomas P. Managing Partner > "Items that fall to the bottom of the lead tracking list get easily forgotten." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492118) VR Verified Reviewer Managing Director > "We've tried and failed with a few CRMs over the years but Monday has stuck which is amazing." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) VV Vyshna V. technical project manager > "I only feel bit frustrated when the Monday portal goes down, as my whole work depends on this CRM" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487186) Eudys Rafael M. Sales clerk > "I really like it, I was able to connect my Gmail account without problems and manage all my emails directly from the platform." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5064974) SL Stephanie L. Tour Manager > "However, we had months of inconsistencies and threads not logging." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491242) SG Simran G. Senior Client Success Manager > "Incredibly easy to set up - within the space of 1 day you can quickly find your feet around monday crm and get it off the ground and in use,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314) DD Dustin D. Strategic Relations Coordinator > "It is really hard to implement because of how much you can do." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487392) OP Onuora P. Sales representative > "The interface is clean and intuitive, and I can keep everyone in the loop without switching tools." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) VR Verified Reviewer Director of Sales and Marketing > "Some plug ins are difficult to integrate with Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6866193) VR Verified Reviewer Managing Director > "The interface is clean and intuitive, so the team actually uses it every day (have lots of non techy people so this helps)." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) Amanda G. Human Resources Generalist > "There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) AC Amelia C. Director of Impact > "The user interface is sleek and attractive, and I find the platform easy to navigate." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076) PD Payton D. sales > "We currently do not have it integrated with any other software or websites." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487544) VR Verified Reviewer Operations Manager > "overall Monday CRM is great for integration for it's price range" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6670797) RM Rylie M. Account Manager > "Integration was the hardest part about the Monday Sales CRM." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491697) PTCH Princess Terana Caram H. Freelancer > "It is so easy to use based on my own experience. When I integrated it to my business, it runs smoothly." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4619481) DL Dan L. Customer Care Specialist > "Initially I was intimidated and it was hard to understand, but overall its the same as other CRM software ive used but it has a built in..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7022065) TP Tom P. Export Sales > "Integrations are also great." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3494966) VV Vyshna V. technical project manager > "I only feel bit frustrated when the Monday portal goes down, as my whole work depends on this CRM" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487186) AR Anais R. COO > "It works especially well for managing projects and workflows in one place. While there’s a bit of a learning curve to unlock its full potential,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) Valor L. Growth Manager > "Took me a while to research and I still can't fully harness Monday for my own use." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3289932) PK Patrick K. Vice President at JPK and Associates, Inc. > "I can see in a flash where my prospects stand thanks to interactive status buttons ("To follow up", "In negotiation", "Won")." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7152111) TP Tom P. Export Sales > "I really struggled to get older members of the company to use it." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3494966) AR Anais R. COO > "Overall, it’s been a really valuable tool for organizing work and improving visibility across teams." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) VR Verified Reviewer CRM Manager > "The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6602004) [View Reviews](https://www.capterra.com/p/245800/Monday-CRM/reviews/) ## User interface 4.40 (18,810) 4.68 (466) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Salesforce Sales Cloud Top features 31/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/61368/Salesforce/#features) monday CRM 24/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/245800/Monday-CRM/#features) ### Recognition Salesforce Sales Cloud is recognized as a top-rated tool in 5 Capterra Shortlist reports monday CRM is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Salesforce Sales Cloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos monday CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Salesforce Sales Cloud - By Salesforce - Located in United States - Founded in 2003 monday CRM - By monday.com - Located in United States - Founded in 2014 ## Popular Comparisons [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $25/month Price $20/month 4.4 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/61368-152373/Salesforce-vs-HubSpot-CRM) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $12/month Price $20/month 4.5 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-245800/HubSpot-CRM-vs-Monday-CRM) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $25/month Price $14/month 4.4 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/61368-155928/Salesforce-vs-Zoho-CRM) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $12/month Price $14/month 4.5 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-245800/Zoho-CRM-vs-Monday-CRM) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $25/month Price $7/year 4.4 Features 4.5 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/61368-204998/Salesforce-vs-Bigin-by-Zoho-CRM) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $12/month Price $7/year 4.5 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-245800/Bigin-by-Zoho-CRM-vs-Monday-CRM) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $25/month Price $50/month 4.4 Features 4.3 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $12/month Price $250/month 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/210630-245800/Kylas-vs-Monday-CRM) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $25/month Price $250/month 4.4 Features 4.7 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/61368-210630/Salesforce-vs-Kylas) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $12/month Price $19/month 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-245800/Pipedrive-vs-Monday-CRM) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $25/month Price $20/month 4.4 Features 4.3 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/61368-152769/Salesforce-vs-eWay-CRM) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $12/month Price $20/month 4.5 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152769-245800/eWay-CRM-vs-Monday-CRM)