# Compare Salesforce Sales Cloud vs ZoomInfo Operations 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Salesforce Sales Cloud and ZoomInfo Operations based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/61368-253448/Salesforce-vs-ZoomInfo-Operations

---

# Salesforce Sales Cloud vs ZoomInfo Operations Features and Cost Comparison

Last updated April 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Salesforce Sales CloudZoomInfo Operations2/4 selected

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

[ZoomInfo Operations](https://www.capterra.com/p/253448/ZoomInfo-Operations/)[4.3 (105)](https://www.capterra.com/p/253448/ZoomInfo-Operations/reviews/)

[## Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$25.00/month

Value-for-Money

4

Functionality

4.4

Ease of Use

4

Customer Service

4.1

Reviews Sentiment

Based on [18,782 reviews](#user-reviews)

Positive

16,819

Neutral

1,488

Negative

475

[## ZoomInfo Operations](https://www.capterra.com/p/253448/ZoomInfo-Operations/)[4.3 (105)](https://www.capterra.com/p/253448/ZoomInfo-Operations/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.1

Customer Service

4.4

Reviews Sentiment

Based on [105 reviews](#user-reviews)

Positive

91

Neutral

11

Negative

3

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 5,865 reviews from lead management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

CRM

4.6

Contact Management

4.5

Lead Capture

4.4

Lead Generation

4.1

Prospecting Tools

4.4

\--%Fit

Missing features

Not enough reviews

Feature ratings

CRM

\--

Contact Management

NA

Lead Capture

2.0

Lead Generation

NA

Prospecting Tools

\--

User satisfaction

User satisfaction

4.4

User reviews[18,782](https://www.capterra.com/p/61368/Salesforce/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.0

Customer support

4.1

User satisfaction

4.3

User reviews[105](https://www.capterra.com/p/253448/ZoomInfo-Operations/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.1

Customer support

4.4

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Sales teams, sales managers, marketing teams, and partner managers.

Best for

OperationsOS/RingLead is a comprehensive data quality management platform for sales and marketing operations teams to clean, enrich, and route their go-to-market data.

## User reviews

Pros & cons

AW

Andrew W.

Senior sales Rep

> "The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth!"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7099330)

JSF

Jennsy Suyapa F.

Customer Service

> "There is no duplicate message if the information is entered twice so can easily confuse during a call or resolving a ticket where you only have minutes to solve a client issue,..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7034651)

KA

Khyan A.

Senior Business Development Representative

> "You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7113059)

Nathaniel C.

Account Executive

> "Admin-level customization often requires technical expertise or certified support, which adds cost and dependency."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245)

RAUL M.

Software support

> "Salesforce Sales Cloud is a premier solution for any organization looking to scale, offering a User Interface that is both sleek and highly functional once tailored to your..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142408)

ZR

Zane R.

Office Coordintator

> "The user interface for some things such as email templates and forms is not the most friendly and is fairly bare bones"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153)

LJ

Lauren J.

Contact Tracing Manager

> "The communication channels offered a seamless opportunity to collaborate among the large team in Massachusetts, and user interface is critical for ease of use with multiple..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7133008)

YB

YURI B.

Accounting Sales

> "It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7111664)

Nathaniel C.

Account Executive

> "From automating lead workflows to detailed pipeline tracking, it enables full control and visibility over the sales cycle."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245)

AS

Alison S.

Executive Sales manager

> "Our organization had required data points for us to fill daily, some of which were not as helpful for meaningful sales progress as others."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7006832)

Jeff R.

Project Manager

> "The real-time reporting and analytics provide strong visibility into pipeline performance, allowing for better forecasting and more informed decision-making."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146563)

AR

Akshya R.

Admin

> "Cost is little higher and maybe difficult to purchase new licenses and every add ons are additional cost."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7065081)

VR

Verified Reviewer

Director of Sales and Marketing

> "I can't believe the levels of customization, configuration, automation, and now AI. If you set this up right, you can manage your entire business with Salesforce and Salesforce..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7106050)

AP

Arpit P.

IT Consultant

> "Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is a con for..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6557891)

LW

Lillian W.

Sr Analyst, Commissions

> "It provides strong end-to-end visibility into customer information and the entire sales lifecycle, which makes it easy to track activity from initial contact through close."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058)

JL

Joshua L.

Pharmacist

> "It is really hard to log in and takes a long time with the authentication, I understand why but remembering passwords is hard"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629)

VR

Verified Reviewer

CRM Analyst

> "I have very clear pipeline Thanks to Salesforce Sales Cloud, wich also make it easy for me to keep track of every lead, activity, and deal stage."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7047475)

AD

Arnold D.

Collection lead Iqor

> "The challenges we face is that the system can sometime feels a bit complex, especially for new users."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179)

AD

Arnold D.

Collection lead Iqor

> "My overall experience with salesforce cloud at IQor VBC has been largely positive and practical for the kind of work we do . Since we handle bill collection for US and UK..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179)

MR

Miguel R.

Sr. Technical Support Specialist

> "Sometimes it glitches when you detach an article and you have to refresh the entire page and the content of a case comment goes lost if you don't save it first."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6510131)

ZR

Zane R.

Office Coordintator

> "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single source of..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153)

GT

Grace T.

Sales Representative

> "I do not like large packets of information like Account or opportunities can all be deleted with a signal Delete so easily."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6878381)

Jane F.

Personal Lines Executive

> "It helps keep client data organized, improves visibility on opportunities, and makes managing the sales process more efficient and streamlined."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209)

Aviral G.

Manager

> "The intial set up and customisations were very complex abd alsoonfiguring it to match specific business processes can be time-consuming and sometimes requires a steep learning..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6424227)

NN

Nicholas N.

Quality Assurance Manager

> "Its a great tool because you can manage everything about client in one application including linking with 3rd party service providers like couriers"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142550)

Vikram P.

Software Development Manager

> "The primary issue is that it is actually very large and with the numerous buttons."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7147511)

JH

Jeff H.

Account Executive

> "Salesforce Cloud is helpful to manage all of our customer records, track deal progress, and manage contracts."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7071081)

ML

Martin L.

Sales Director

> "Not a lot, it is quite comprehensive and therefore a bit more expensive than other less comprehensive CRMs"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7050959)

Bill L.

Vice President of Sales and Operations

> "It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

Bill L.

Vice President of Sales and Operations

> "It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

KH

Kevin H.

Senior SDR

> "Overall, Salesforce Sales Cloud has been a reliable and robust CRM that has improved visibility into our sales pipeline and helped streamline processes across departments. While..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6887034)

FM

Faizan M.

Manager

> "Sometimes it gets difficult to access from another country, sometimes we won't receive codes for verification."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6829678)

LP

Laura P.

Online Advisor

> "It can be a bit overwhelming at first as it is such a VERY detailed oriented tool, but once you get the understanding of how it works, you just feel like a machine on auto pilot,..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7139224)

JN

Jayson N.

Lead Associate

> "We have an automated process that sometimes fails and gives us inaccurate data. When this happens, we have to spend time troubleshooting to figure out what went wrong."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6419970)

CK

Christina K.

Manager

> "I love that I’m able to see all of my upcoming and daily tasks and it will auto set up the next task to go out once I complete a lead reach out."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7151435)

RW

Robin W.

Executive Marketing Assistant

> "The program may not be ideal single-location practices."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053211)

VR

Verified Reviewer

Account Executive

> "The reporting and dashboard capabilities provide real-time insights that are crucial for our sales team."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324)

HK

Hayley K.

Trader

> "For example, making many upweights/downweights to booked business can be very complicated and these changes are not recorded in a clear manor."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6415719)

VR

Verified Reviewer

Account Executive

> "It’s the gold standard for a reason. If you have the budget and the team to manage it, there is no better tool for scaling a global sales organization."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324)

DK

Daljeet K.

Marketing Manager

> "One challenge I’ve encountered is the steep learning curve. While Salesforce is highly capable, it can be overwhelming for new users, and the onboarding process requires a fair..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6479357)

VR

Verified Reviewer

Customer and Guest Support

> "The interface is intuitive, the information is reliable, and setup is remarkably fast, allowing teams to operate smoothly with minimal learning curve."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7054086)

Bill L.

Vice President of Sales and Operations

> "If i am being honest the cost..it adds up quick and you have to watch extra fees."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

LS

Ljs S.

Sales Rep

> "It's a comprehensive tool for sales teams that allows them to administer and manage the business."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053926)

VR

Verified Reviewer

Account Executive

> "We constantly experienced glitches and lag times in terms of loading."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783)

LW

Lillian W.

Sr Analyst, Commissions

> "I also value its ability to integrate with other applications and systems, enabling more streamlined workflows across tools."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058)

Paul F.

Content writer

> "It can be difficult to manage the settings and accessing the email templates for someone who doesn't have admin permissions"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6471797)

MB

Mark B.

VP of Sales and Estimating

> "It makes it easier to track leads, manage opportunities, and create more reliable revenue forecasts."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7084847)

RC

Russell C.

Systems Administrator

> "The price is a bit high, integration can be rocky at times, and there were some items of customization that we could not alter."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6425158)

EG

Eric G.

Sales

> "Powerful, real-time reporting and dashboard tools allow for actionable sales insights and performance monitoring."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6841697)

MH

Maxime H.

Account Manager

> "Some bugs with the data and the amount of the opportunities."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6824451)

Susana F.

Client Relationship Manager

> "Powerful but demanding. When implemented correctly, it becomes a strategic asset that drives accountability, transparency, and scalable sales performance."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7102980)

HA

Hemant A.

Data Entry

> "One more thing is that implementation process can take weeks or even months so this can be a challenge for businesses looking for a quick setup."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6413755)

JL

Joshua L.

Pharmacist

> "It is the best way of tracking who has how many vaccinations and sending receipts"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629)

MM

Matheus M.

Video Investment

> "Additionally, some features can feel a bit pricey, and certain advanced functions require additional add-ons, which can increase costs."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6573675)

Jane F.

Personal Lines Executive

> "It makes tracking leads, managing relationships, and staying on top of opportunities much easier and more efficient."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209)

AW

Alvonda W.

Account Manager

> "Sometimes when I emails bounce, I get an error and it's difficult to work around this using Sales Engagement if this error occurs."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6590322)

Oliver K.

Business Administrator

> "Saleforce's approach has allowed me to optimize processes to close deals faster and build closer relationships with clients."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7022353)

AW

Alicia W.

Revenue Enablement Manager

> "Our specific Salesforce instance has a TON of outdated information within it, and if I wasn't comfortable with the platform, I could get very confused."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6418946)

April V.

Loan Processor

> "It’s highly customizable and can handle complex processes, which makes it valuable for growing businesses."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7070635)

BG

Brandon G.

CEO

> "Things I didn’t like about Salesforce Sales Cloud is the fact that it’s very complex when you’re first using the product and it’s features, especially navigating throughout."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6712398)

RL

Ramona L.

AE

> "It’s good for tracking opportunities, managing follow-ups, and seeing progress at a glance."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7048885)

CL

Concepcion L.

Case Manager

> "Sometimes the search results can be so large that nothing populates and after waiting for a bit do you get notified to try again."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6778325)

VR

Verified Reviewer

Graphic Designer

> "Offers excellent CRM tools that help graphic designers keep track of client interactions and project history, streamlining communication for design projects."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6575670)

TW

Tabatha W.

Nurse Supervisor

> "The biggest downside was the learning curve and complexity."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146697)

XL

Xiang L.

Director

> "Its extensive CRM functionality and high productivity allow us to centralize clients' information integrated with other tools to get a completed analytics and real-time view."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6448751)

KT

Katie T.

Development and Marketing Assistant

> "We had trouble getting Salesforce to “talk” to some of our other software such as Mail Chimp for our email campaigns."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6777334)

MG

Meenal G.

consultant

> "cloud's highly configurable platform enable companies to mold the system to fit their unique requirement and expand as their organization expand, guaranteeing, flexibility and..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6323552)

VR

Verified Reviewer

Communications Intern

> "The process for updating distribution lists is quite tedious and can easily be messed up and need to be reevaluated."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6455209)

WB

Will B.

Student Recruitment Coordinator

> "Sales force is incredibly useful as a CRM and managing a range of sales, leads and customer workflows."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7070372)

JP

Justin P.

Sales support

> "Simple things like reading an email takes multiple extra steps, the email is printed as all one text in a tiny window on the side, (no seperation of separate responses) double..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#SoftwareAdvice___5001402)

JK

James K.

Brand Ambassador

> "Its uses very advanced AI features to categorize and segment leads allowing us to only focus on the best leads. With its customers communication features, we have been able to..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319)

VR

Verified Reviewer

Senior Product Manager

> "The overall look and feel is very dated, processing of data is often slow, it's hard to keep the system up to date, and the overall experience is just not enjoyable to use."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6646248)

GD

Gino D.

Sales Coordinator

> "Salesforce Sales Cloud stands out some things that make it great, gives a clear view of sales stages, deals, and revenue forecasts and it automates repetitive tasks, provides..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997)

HW

Henrik W.

Sales Manager

> "Salesforce Sales Cloud solves my problems related to scattered data, inefficient sales processes, limited visibility into performance, lack of collaboration, and inadequate..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___4884245)

TW

Toshia W.

Beauty blog

> "It also plays well with other tools, so you can integrate it with your email or marketing platforms, which saves a ton of time. Plus, the reporting tools give you valuable..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6515956)

VR

Verified Reviewer

Account Executive

> "Data integrity was compromised due to slow updates."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783)

UK

Uttara K.

Senior Manager

> "Its intuitive interface and powerful features streamlined lead management, automated tasks, and provided valuable insights. Despite a learning curve, its customization and..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6422483)

GD

Gino D.

Sales Coordinator

> "New users often struggle with the sheer number of features, menus, and customization options"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997)

Pablo Tadeo H.

CEO

> "Salesforce Sales Cloud offers a highly customizable platform with a wide range of integrations that allow our team to streamline workflows efficiently."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6451439)

TP

Tanya P.

Account Executive

> "I did not like that I could not change the pertinent information myself, the administrator of the team could only do that, and it sometime delayed my work process."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6528043)

[View Reviews](https://www.capterra.com/p/61368/Salesforce/reviews/)

DB

Diana B.

Founder

> "ZoomInfo is often considered the best prospecting tool if your team can afford it."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___6645977)

DB

Diana B.

Founder

> "In my tests, their emails come back as only 85% deliverable on average - and I would say 25% of the 85% are catch-alls."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___6645977)

NJ

Nacky J.

Senior Data Analyst

> "Data count of accounts and contacts are mostly within my satisfactory outcome."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___4642773)

KC

Kevin C.

Account Manager

> "It can also feel a bit overwhelming at first, making it harder for new users to get up to speed quickly."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___6304653)

Reunaldo P.

Senior Data Analyst

> "I appreciated how simple ZoomInfo OperationsOS was to use and navigate as well as how quickly it could provide me with the..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___4634828)

CE

Charles E.

Business Operations Manager

> "Unable to create accounts and then associate them to campaigns within the same upload, similar to the functionality available for..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2299123)

CE

Charles E.

Business Operations Manager

> "We use it to improve data Quality, mass list uploads, nightly automated cleanses, and record deduplication."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2299123)

IE

Istvan E.

Revenue Ops

> "Please let me edit the time zone of the scheduling interface, none of our departments are located in the EDT timezone but the UI..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308633)

VR

Verified Reviewer

Director, Revenue Operations

> "Allows you to easily manage CRM data in bulk; improving overall hygiene, preventing duplicate records, and saving time from manual..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2298719)

IE

Istvan E.

Revenue Ops

> "The current import feature makes too many calls to the API so we cannot use it and have to pay for a very expensive alternative tool."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308633)

AB

Alex B.

Senior Salesforce Administrator

> "Ringlead packages together a lot of features that can be purchased individually as separate products from other vendors. If you're..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308913)

AS

Andrew S.

Marketing Automation Platform Manager

> "It requires some backend updates to all contacts in marketing automation and is not as automated and is not easy as advertised."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2338901)

CE

Charles E.

Business Operations Manager

> "Lead to account matching and conversion is a particularly helpful project to reduce duplicate accounts sales reps may create when..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2299123)

VR

Verified Reviewer

Sales Operations Specialist

> "Unfortunately a lot of the data we were able to bringing from Everstring is duplicative of what we already had in our SFDC instance."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2434361)

LA

LUKE A.

CDR

> "Allowing you to select multiple contacts to get information on, then directly import in Salesforce is a great feature and much prefer..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2235801)

OT

Olivier T.

Marketing Analytics

> "You don't know the sort of details you will get until you connect it and start running task (for enrichment specifically), you may..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308601)

PT

Paul T.

Sales

> "Capture is an essential tool that conveniently brings automation in qualifying the missing details for leads with minimal data..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2246318)

NM

Nicol M.

Email Marketing Manager

> "It is not a viable solution for preventing/deleting duplicates in Marketo."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2298726)

JT

Jackie T.

Global Sales & Operations Mgr

> "We onboarded RingLead as a tool to help with the business cards that we got from conferences, but now it is a huge part of our Lead..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308670)

IE

Istvan E.

Revenue Ops

> "Failures to handle records could be displayed more prominently after a job runs and also why they failed."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308633)

JT

Jackie T.

Global Sales & Operations Mgr

> "It makes me really confident in using Ringlead as a tool since we can easily trouble shoot and have a ton of visibility into the data..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308670)

BT

Bill T.

Inside Sales Rep

> "The condensed screen (although you can alter it) isn't the most streamlined user friendly tool out there. "

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2245539)

JD

Jessica D.

Manager

> "this program is easy to use, it is straightforward and very helpful."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___3711604)

KP

Kathy P.

Principle Data Analyst, Data Governance

> "The interface is less then intuitive, and I find that I spend more time clicking around looking for what I want than I would like to"

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2309109)

BT

Bill T.

Inside Sales Rep

> "Also- your able to store 1000 contacts at any given time, this is nice simply to fall back on/ remind you of older contacts (when..."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2245539)

GE

Gabrielle E.

SDR

> "Sometimes the data is incorrect and there have been a few occasions that the emails have been incorrect as well."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226703)

GE

Gabrielle E.

SDR

> "Being able to quickly capture leads on LinkedIn and export them to SalesForce is a huge bonus and makes my job more effecient."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226703)

ZS

Zachary S.

BDR

> "Clunky UI makes it cumbersome at times to navigate"

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226941)

RW

Robert W.

Digital Marketing Manager

> "RingLead helped us remove duplicates and clean up our database for better marketing and sales alignment. "

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226641)

VR

Verified Reviewer

BDR

> "Emails are often incorrect and mobile numbers arent always reliable."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2223064)

JT

Jackie T.

Global Sales & Operations Mgr

> "One thing in particular, for the webform submissions, it is awesome to see what errors come up and all the detail that is provided."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308670)

KP

Kathy P.

Principle Data Analyst, Data Governance

> "Our marketing team initially brought Ringlead in house, but were having some problems understanding and using the tool. "

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2309109)

AO

Angela O.

Business Development

> "The most important element when choosing Capture was the integration functionality with SF and LinkedIn Sales Navigator."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2217494)

MV

Marcelo V.

Inside Sales Representative

> "I had several problems with importing leads from a particular website which is this one \[SENSITIVE CONTENT HIDDEN\]"

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2245612)

AS

ANDREW S.

SDR

> "Being able to get some numbers that i was unable to find before, and personal emails helped generate more prospecting efforts"

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226736)

RV

Roberto V.

SDR

> "The name fields are not adapted to French and Spanish markets."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2235917)

SP

Scott P.

Head of CRM

> "One of the first recommendations I make when working on a new Salesforce org is implementing a solution for data hygiene."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2315818)

AS

Andrew S.

Marketing Automation Platform Manager

> "We came with a very specific business case and were assured and essentially sold on a false premise."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2338901)

NM

Nicol M.

Email Marketing Manager

> "RingLead does a decent job at restricting/preventing duplicates from being created in Salesforce."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2298726)

EG

ELLEN G.

Senior Sales Dev

> "Just an inefficient product that requires too many steps to get the job done."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226846)

PE

Paul E.

Sales Operations

> "You can also work on both Sandbox and Production effortlessly and refresh the connection immediately."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308620)

MF

Morgan F.

Marketing Operations Specialist

> "It took a while for me to learn the in's and out's of the product."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2308613)

SP

Scott P.

Head of CRM

> "Their pricing is inline with what they offer and their tool is customizable enough to fit most use cases."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2315818)

SH

Steve H.

AE

> "Call functionality is not what we see as valuable"

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2250509)

KM

Kirstin M.

Senior Sales Director, North America Mid-Enterprise

> "Capture helps me to get leads uploaded into Salesforce in a very effortless manner."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2245556)

AS

Andrew S.

Marketing Automation Platform Manager

> "We didn't end up using it because at that point it wasn't adding any value."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2338901)

MV

Marcelo V.

Inside Sales Representative

> "Capture 3.0 helps me to achieve easily my weekly outsource lead target."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2245612)

LR

Lindsay R.

Account Executive

> "Cost - I have 0 insight into how much we pay b/c"

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226928)

NT

Nick T.

Senior Data Engineer

> "It is helping us to not only remove duplicates but also to maintain good data hygiene."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2298704)

JM

James M.

Salesforce Administrator

> "The deduplication is the part that's difficult to master."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2310182)

KP

Kathy P.

Principle Data Analyst, Data Governance

> "I spent quite a bit of time with the team figuring out what we need and creating templates so that it will be easier for the users. "

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2309109)

DS

Derek S.

Sales

> "From time to time the cell phones will be wrong but oh well."

[See full review](https://www.capterra.com/p/253448/ZoomInfo-Operations/#Capterra___2226593)

[View Reviews](https://www.capterra.com/p/253448/ZoomInfo-Operations/reviews/)

## User interface

4.40 (18,782)

[ZoomInfo Operations](https://www.capterra.com/p/253448/ZoomInfo-Operations/)

4.26 (105)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Salesforce Sales Cloud

Top features

35/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   CRM
-   Customizable Fields
-   Document Storage
-   Drag & Drop
-   Email Marketing
-   Email Tracking
-   For Sales Teams/Organizations
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Distribution
-   Lead Generation
-   Lead Nurturing
-   Lead Qualification
-   Lead Segmentation
-   Monitoring
-   Opportunity Management
-   Pipeline Management
-   Prospecting Tools
-   Real-Time Data
-   Reminders
-   Reporting/Analytics
-   Sales Forecasting
-   Sales Reports
-   Sales Trend Analysis
-   Social Media Integration
-   Source Tracking
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Web Forms
-   Workflow Management

[See all features](https://www.capterra.com/p/61368/Salesforce/#features)

ZoomInfo Operations

23/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   CRM
-   Customizable Fields
-   Document Storage
-   Drag & Drop
-   Email Marketing
-   Email Tracking
-   For Sales Teams/Organizations
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Distribution
-   Lead Generation
-   Lead Nurturing
-   Lead Qualification
-   Lead Segmentation
-   Monitoring
-   Opportunity Management
-   Pipeline Management
-   Prospecting Tools
-   Real-Time Data
-   Reminders
-   Reporting/Analytics
-   Sales Forecasting
-   Sales Reports
-   Sales Trend Analysis
-   Social Media Integration
-   Source Tracking
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Web Forms
-   Workflow Management

[See all features](https://www.capterra.com/p/253448/ZoomInfo-Operations/#features)

### Recognition

Salesforce Sales Cloud is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to ZoomInfo Operations

### Deployment & support

Salesforce Sales Cloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ZoomInfo Operations

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Salesforce Sales Cloud

-   By Salesforce
-   Located in United States
-   Founded in 2003

ZoomInfo Operations

-   By ZoomInfo
-   Located in United States
-   Founded in 2000

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