# Compare Salesforce Sales Cloud vs Spotler CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Salesforce Sales Cloud and Spotler CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/61368-88929/Salesforce-vs-Really-Simple-Systems-CRM

---

# Salesforce Sales Cloud vs Spotler CRM Features and Cost Comparison

Last updated April 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Salesforce Sales CloudSpotler CRM2/4 selected

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.5 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

[## Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$25.00/month

Value-for-Money

4

Functionality

4.4

Ease of Use

4

Customer Service

4.1

Reviews Sentiment

Based on [18,782 reviews](#user-reviews)

Positive

16,819

Neutral

1,488

Negative

475

[## Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.5 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [453 reviews](#user-reviews)

Positive

418

Neutral

29

Negative

6

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## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

88%Fit

High performer

Feature ratings

Data Security

4.5

Contact Management

4.5

Lead Management

4.4

Sales Pipeline Management

4.5

Activity Dashboard

4.5

71%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Lead Management

4.2

Sales Pipeline Management

4.2

Activity Dashboard

4.8

User satisfaction

User satisfaction

4.4

User reviews[18,782](https://www.capterra.com/p/61368/Salesforce/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.0

Customer support

4.1

User satisfaction

4.5

User reviews[453](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

$17Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales teams, sales managers, marketing teams, and partner managers.

Best for

Designed for growing teams in both small and mid-sized B2B organizations.

## User reviews

Pros & cons

AW

Andrew W.

Senior sales Rep

> "The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth!"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7099330)

JSF

Jennsy Suyapa F.

Customer Service

> "There is no duplicate message if the information is entered twice so can easily confuse during a call or resolving a ticket where you only have minutes to solve a client issue,..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7034651)

KA

Khyan A.

Senior Business Development Representative

> "You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7113059)

Nathaniel C.

Account Executive

> "Admin-level customization often requires technical expertise or certified support, which adds cost and dependency."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245)

RAUL M.

Software support

> "Salesforce Sales Cloud is a premier solution for any organization looking to scale, offering a User Interface that is both sleek and highly functional once tailored to your..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142408)

ZR

Zane R.

Office Coordintator

> "The user interface for some things such as email templates and forms is not the most friendly and is fairly bare bones"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153)

LJ

Lauren J.

Contact Tracing Manager

> "The communication channels offered a seamless opportunity to collaborate among the large team in Massachusetts, and user interface is critical for ease of use with multiple..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7133008)

YB

YURI B.

Accounting Sales

> "It was a bit much and then it didn't integrate with our accounting software, so we input stuff multiple times."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7111664)

Nathaniel C.

Account Executive

> "From automating lead workflows to detailed pipeline tracking, it enables full control and visibility over the sales cycle."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7085245)

AS

Alison S.

Executive Sales manager

> "Our organization had required data points for us to fill daily, some of which were not as helpful for meaningful sales progress as others."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7006832)

Jeff R.

Project Manager

> "The real-time reporting and analytics provide strong visibility into pipeline performance, allowing for better forecasting and more informed decision-making."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146563)

AR

Akshya R.

Admin

> "Cost is little higher and maybe difficult to purchase new licenses and every add ons are additional cost."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7065081)

VR

Verified Reviewer

Director of Sales and Marketing

> "I can't believe the levels of customization, configuration, automation, and now AI. If you set this up right, you can manage your entire business with Salesforce and Salesforce..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7106050)

AP

Arpit P.

IT Consultant

> "Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is a con for..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6557891)

LW

Lillian W.

Sr Analyst, Commissions

> "It provides strong end-to-end visibility into customer information and the entire sales lifecycle, which makes it easy to track activity from initial contact through close."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058)

JL

Joshua L.

Pharmacist

> "It is really hard to log in and takes a long time with the authentication, I understand why but remembering passwords is hard"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629)

VR

Verified Reviewer

CRM Analyst

> "I have very clear pipeline Thanks to Salesforce Sales Cloud, wich also make it easy for me to keep track of every lead, activity, and deal stage."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7047475)

AD

Arnold D.

Collection lead Iqor

> "The challenges we face is that the system can sometime feels a bit complex, especially for new users."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179)

AD

Arnold D.

Collection lead Iqor

> "My overall experience with salesforce cloud at IQor VBC has been largely positive and practical for the kind of work we do . Since we handle bill collection for US and UK..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7141179)

MR

Miguel R.

Sr. Technical Support Specialist

> "Sometimes it glitches when you detach an article and you have to refresh the entire page and the content of a case comment goes lost if you don't save it first."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6510131)

ZR

Zane R.

Office Coordintator

> "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single source of..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095153)

GT

Grace T.

Sales Representative

> "I do not like large packets of information like Account or opportunities can all be deleted with a signal Delete so easily."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6878381)

Jane F.

Personal Lines Executive

> "It helps keep client data organized, improves visibility on opportunities, and makes managing the sales process more efficient and streamlined."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209)

Aviral G.

Manager

> "The intial set up and customisations were very complex abd alsoonfiguring it to match specific business processes can be time-consuming and sometimes requires a steep learning..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6424227)

NN

Nicholas N.

Quality Assurance Manager

> "Its a great tool because you can manage everything about client in one application including linking with 3rd party service providers like couriers"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7142550)

Vikram P.

Software Development Manager

> "The primary issue is that it is actually very large and with the numerous buttons."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7147511)

JH

Jeff H.

Account Executive

> "Salesforce Cloud is helpful to manage all of our customer records, track deal progress, and manage contracts."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7071081)

ML

Martin L.

Sales Director

> "Not a lot, it is quite comprehensive and therefore a bit more expensive than other less comprehensive CRMs"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7050959)

Bill L.

Vice President of Sales and Operations

> "It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

Bill L.

Vice President of Sales and Operations

> "It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

KH

Kevin H.

Senior SDR

> "Overall, Salesforce Sales Cloud has been a reliable and robust CRM that has improved visibility into our sales pipeline and helped streamline processes across departments. While..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6887034)

FM

Faizan M.

Manager

> "Sometimes it gets difficult to access from another country, sometimes we won't receive codes for verification."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6829678)

LP

Laura P.

Online Advisor

> "It can be a bit overwhelming at first as it is such a VERY detailed oriented tool, but once you get the understanding of how it works, you just feel like a machine on auto pilot,..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7139224)

JN

Jayson N.

Lead Associate

> "We have an automated process that sometimes fails and gives us inaccurate data. When this happens, we have to spend time troubleshooting to figure out what went wrong."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6419970)

CK

Christina K.

Manager

> "I love that I’m able to see all of my upcoming and daily tasks and it will auto set up the next task to go out once I complete a lead reach out."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7151435)

RW

Robin W.

Executive Marketing Assistant

> "The program may not be ideal single-location practices."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053211)

VR

Verified Reviewer

Account Executive

> "The reporting and dashboard capabilities provide real-time insights that are crucial for our sales team."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324)

HK

Hayley K.

Trader

> "For example, making many upweights/downweights to booked business can be very complicated and these changes are not recorded in a clear manor."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6415719)

VR

Verified Reviewer

Account Executive

> "It’s the gold standard for a reason. If you have the budget and the team to manage it, there is no better tool for scaling a global sales organization."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095324)

DK

Daljeet K.

Marketing Manager

> "One challenge I’ve encountered is the steep learning curve. While Salesforce is highly capable, it can be overwhelming for new users, and the onboarding process requires a fair..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6479357)

VR

Verified Reviewer

Customer and Guest Support

> "The interface is intuitive, the information is reliable, and setup is remarkably fast, allowing teams to operate smoothly with minimal learning curve."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7054086)

Bill L.

Vice President of Sales and Operations

> "If i am being honest the cost..it adds up quick and you have to watch extra fees."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7056677)

LS

Ljs S.

Sales Rep

> "It's a comprehensive tool for sales teams that allows them to administer and manage the business."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7053926)

VR

Verified Reviewer

Account Executive

> "We constantly experienced glitches and lag times in terms of loading."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783)

LW

Lillian W.

Sr Analyst, Commissions

> "I also value its ability to integrate with other applications and systems, enabling more streamlined workflows across tools."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7095058)

Paul F.

Content writer

> "It can be difficult to manage the settings and accessing the email templates for someone who doesn't have admin permissions"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6471797)

MB

Mark B.

VP of Sales and Estimating

> "It makes it easier to track leads, manage opportunities, and create more reliable revenue forecasts."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7084847)

RC

Russell C.

Systems Administrator

> "The price is a bit high, integration can be rocky at times, and there were some items of customization that we could not alter."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6425158)

EG

Eric G.

Sales

> "Powerful, real-time reporting and dashboard tools allow for actionable sales insights and performance monitoring."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6841697)

MH

Maxime H.

Account Manager

> "Some bugs with the data and the amount of the opportunities."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6824451)

Susana F.

Client Relationship Manager

> "Powerful but demanding. When implemented correctly, it becomes a strategic asset that drives accountability, transparency, and scalable sales performance."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7102980)

HA

Hemant A.

Data Entry

> "One more thing is that implementation process can take weeks or even months so this can be a challenge for businesses looking for a quick setup."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6413755)

JL

Joshua L.

Pharmacist

> "It is the best way of tracking who has how many vaccinations and sending receipts"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7083629)

MM

Matheus M.

Video Investment

> "Additionally, some features can feel a bit pricey, and certain advanced functions require additional add-ons, which can increase costs."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6573675)

Jane F.

Personal Lines Executive

> "It makes tracking leads, managing relationships, and staying on top of opportunities much easier and more efficient."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7117209)

AW

Alvonda W.

Account Manager

> "Sometimes when I emails bounce, I get an error and it's difficult to work around this using Sales Engagement if this error occurs."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6590322)

Oliver K.

Business Administrator

> "Saleforce's approach has allowed me to optimize processes to close deals faster and build closer relationships with clients."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7022353)

AW

Alicia W.

Revenue Enablement Manager

> "Our specific Salesforce instance has a TON of outdated information within it, and if I wasn't comfortable with the platform, I could get very confused."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6418946)

April V.

Loan Processor

> "It’s highly customizable and can handle complex processes, which makes it valuable for growing businesses."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7070635)

BG

Brandon G.

CEO

> "Things I didn’t like about Salesforce Sales Cloud is the fact that it’s very complex when you’re first using the product and it’s features, especially navigating throughout."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6712398)

RL

Ramona L.

AE

> "It’s good for tracking opportunities, managing follow-ups, and seeing progress at a glance."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7048885)

CL

Concepcion L.

Case Manager

> "Sometimes the search results can be so large that nothing populates and after waiting for a bit do you get notified to try again."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6778325)

VR

Verified Reviewer

Graphic Designer

> "Offers excellent CRM tools that help graphic designers keep track of client interactions and project history, streamlining communication for design projects."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6575670)

TW

Tabatha W.

Nurse Supervisor

> "The biggest downside was the learning curve and complexity."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7146697)

XL

Xiang L.

Director

> "Its extensive CRM functionality and high productivity allow us to centralize clients' information integrated with other tools to get a completed analytics and real-time view."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6448751)

KT

Katie T.

Development and Marketing Assistant

> "We had trouble getting Salesforce to “talk” to some of our other software such as Mail Chimp for our email campaigns."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6777334)

MG

Meenal G.

consultant

> "cloud's highly configurable platform enable companies to mold the system to fit their unique requirement and expand as their organization expand, guaranteeing, flexibility and..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6323552)

VR

Verified Reviewer

Communications Intern

> "The process for updating distribution lists is quite tedious and can easily be messed up and need to be reevaluated."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6455209)

WB

Will B.

Student Recruitment Coordinator

> "Sales force is incredibly useful as a CRM and managing a range of sales, leads and customer workflows."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___7070372)

JP

Justin P.

Sales support

> "Simple things like reading an email takes multiple extra steps, the email is printed as all one text in a tiny window on the side, (no seperation of separate responses) double..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#SoftwareAdvice___5001402)

JK

James K.

Brand Ambassador

> "Its uses very advanced AI features to categorize and segment leads allowing us to only focus on the best leads. With its customers communication features, we have been able to..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6808319)

VR

Verified Reviewer

Senior Product Manager

> "The overall look and feel is very dated, processing of data is often slow, it's hard to keep the system up to date, and the overall experience is just not enjoyable to use."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6646248)

GD

Gino D.

Sales Coordinator

> "Salesforce Sales Cloud stands out some things that make it great, gives a clear view of sales stages, deals, and revenue forecasts and it automates repetitive tasks, provides..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997)

HW

Henrik W.

Sales Manager

> "Salesforce Sales Cloud solves my problems related to scattered data, inefficient sales processes, limited visibility into performance, lack of collaboration, and inadequate..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___4884245)

TW

Toshia W.

Beauty blog

> "It also plays well with other tools, so you can integrate it with your email or marketing platforms, which saves a ton of time. Plus, the reporting tools give you valuable..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6515956)

VR

Verified Reviewer

Account Executive

> "Data integrity was compromised due to slow updates."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6877783)

UK

Uttara K.

Senior Manager

> "Its intuitive interface and powerful features streamlined lead management, automated tasks, and provided valuable insights. Despite a learning curve, its customization and..."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6422483)

GD

Gino D.

Sales Coordinator

> "New users often struggle with the sheer number of features, menus, and customization options"

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6677997)

Pablo Tadeo H.

CEO

> "Salesforce Sales Cloud offers a highly customizable platform with a wide range of integrations that allow our team to streamline workflows efficiently."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6451439)

TP

Tanya P.

Account Executive

> "I did not like that I could not change the pertinent information myself, the administrator of the team could only do that, and it sometime delayed my work process."

[See full review](https://www.capterra.com/p/61368/Salesforce/#Capterra___6528043)

[View Reviews](https://www.capterra.com/p/61368/Salesforce/reviews/)

JH

Jennie H.

Accounts

> "It has really helped us to organise all the information we have for our customers. As our business grows, employees know where to go to find the..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4762779)

SA

Stuart A.

Mortgage Adviser

> "The inability to bulk move customer tasks to a new date within the Task Window. If a number of tasks are not completed, it can be time consuming to..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

TO

Tareq O.

Sales Engineer

> "Assigning tasks also helps in tracking and sharing ideas among team members, which enhances interaction with customers and creates new ways to..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

JS

Jennifer S.

Admin

> "To add something to an existing contact you need to find the contact, click the contact, click edit, make your change, save. And the system isn't..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137072)

FT

Fiona T.

Practice Administrator

> "Using Really Simple Systems CRM has been really helpful for our business, after the initial time needed to upload all our data, it has meant that we..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136358)

KC

Kirsten C.

Company Director

> "Would be helpful to be able to format fonts in system (bold, italic, highlight etc)The server can be a bit slow"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733849)

John S.

Social Media Consultant

> "Additionally, Really Simple Systems CRM offers a range of training and support resources, including video tutorials, webinars, and a knowledge base,..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

SM

Stuart M.

Sales Manager

> "The emailer, is not that straight forward, getting fonts and spacing is difficult, and not obvious if you make mistakes."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733860)

TO

Tareq O.

Sales Engineer

> "Additionally, RSS.CRM reports help in tracking opportunities, linking them to campaigns, identifying products to develop, and constantly consulting..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

IT

Ian T.

Director

> "The quotes templates are a bit basic, would like more customization on layouts"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4138487)

MW

Monica W.

Billing Manager

> "What I like most about this software is being able to easily have all the information for each client in one place and being able to quickly figure..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

TH

Tanner H.

Director Of ops

> "Calendar functions are not very user friendly nor do they allow you to add company events to the calendar"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4224684)

MW

Monica W.

Billing Manager

> "RSS CRM has really helped me to keep track of my day to day activities and to keep all of our contacts and projects in one place. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

WC

Will C.

Managing Director

> "Keep getting glitches, Can't log onto two systems on one web browser etc"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136223)

SA

Stuart A.

Mortgage Adviser

> "The report generation is also very useful for generating a number of different default reports, but also for generating specific reports based on..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

SD

Sheena D.

owner

> "The lists and reports terminology could be simplified, it doesnt really make sense and we end up guessing or asking for help."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136466)

TD

Thao D.

Chief Accountant

> "The software helps our work easier to manage and at the same time, tracking customers so we can improve our business effectiveness."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733937)

Reunaldo P.

Senior Data Analyst

> "There are no options for customizing the user interface or reports."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4606079)

AC

Angela C.

MArketing

> "throughout the whole software you can change the options so that it is specific to our business needs this is the most attractive feature of RSS. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4180806)

Miyuru R.

Country manager

> "in Really Simple Systems CRM is a software we Can't customize every tab"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4208414)

Lori A.

Founder

> "I also like their Help pop-outs and their Support Hub, Instruction Videos and Webinars are excellent! If you are looking for a powerful, yet simple..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4790197)

Reunaldo P.

Senior Data Analyst

> "The mobile app is also very simple and does not sync with the desktop version."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4606079)

RC

Ranj C.

Admin

> "Using the CRM for our small business has been extremely helpful as we are a new SME company, we are hoping to get more us as we progress as a..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4222627)

PS

Peter S.

Head of HR Operations

> "This makes reviewing previous emails incredibly difficult."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4748771)

IT

Ian T.

Director

> "With this CRM the only data fields I need to see are what I pre-difine, so not overloaded with blank fields which is great."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4138487)

VR

Verified Reviewer

Procurement Manager

> "unable to use a contact in more than one account"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4789310)

Lori A.

Founder

> "The customer service is out-of-this world good and their software development team is very responsive when you need customizations or have an issue. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4790197)

JW

Jennifer W.

Client Relationship Support

> "Sometimes the display changes for no reason. "

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4181048)

John S.

Social Media Consultant

> "Really Simple Systems CRM offers a range of pricing plans to fit the needs and budgets of businesses of all sizes."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

DG

Danny G.

Sales Agent

> "I have yet to find anything I do not like My use is fairly straightforward in the sense of customer management"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136383)

SA

Stuart A.

Mortgage Adviser

> "I would highly recommend this software to anyone as it has a wealth of features right from the get go on the free plan and this may very well be all..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4734088)

KH

Kevin H.

sales manager

> "The Mail marketing tool lacksin customization options."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3522791)

TO

Tareq O.

Sales Engineer

> "It offers excellent customer relationship management and email management features, which are essential for obtaining new opportunities."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4737528)

SC

Sarah C.

Assistant Editor

> "Hyphenated names don't seem to work in the search function"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3449041)

MW

Monica W.

Billing Manager

> "I am able to get to each project quickly and to review notes to see what is going on with each client."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4229037)

Scott A.

Director

> "The email marketing tool doesnt have a plain text option."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439358)

NG

Neil G.

Sales Consultant

> "TMS Software as a business have the complete assurance of a visual sales pipeline and opportunities so the business in these difficult times is safe..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439375)

HB

Helen B.

director

> "That we can't search key words to bring up a file."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439425)

HB

Helen B.

director

> "I've used RSS for years and it's the cornerstone of our business in terms of contacts and business management. As we're a consultancy having..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439425)

JS

Jennifer S.

Admin

> "Everything just seems a bit complicated and not so simple!"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137072)

Limuel M.

Senior Data Analyst

> "RSS CRM is an excellent choice for small and medium-sized businesses in need of a simple and user-friendly CRM solution."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4625786)

FK

Francine K.

Account Manager

> "I struggle with the reporting side as this seems a bit complicated to me."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3443861)

DG

Danny G.

Sales Agent

> "The RSS com is so easy to use and adapt to my own personal requirements Organising my database and using data import/export couldn’t be easier"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136383)

JE

Jack E.

IT & Data Manager

> "Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2561377)

RH

Rachel H.

Company Secretary

> "Great for task management and recording field/workshop service activities."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733887)

DW

Dionne W.

Marketing Exec

> "the email functionality is over complicated"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3439483)

John S.

Social Media Consultant

> "Its entry-level plan is free, which can be a great option for small businesses that are just starting out."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4607377)

HS

Helen S.

Director

> "Nothing springs to mind, other than having to remember to manually input contact details, or delete them when they move to another company"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2746120)

BW

Brett W.

Sales Manager

> "Good customization options for on shelf CRM / Sales Lead platform."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4136565)

JP

Jackie P.

Director

> "Pricing seems to change and features sometimes difficult to get the best out of them"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2327039)

RW

Roy W.

Manager - RSSS

> "I have been very impressed with the ease of use, stability and how we are able to add personalisation and features as it fits our organisational..."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4137567)

RZ

Ri Z.

Senior UX Researcher

> "It's very difficult to set up."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___3210710)

RH

Rachel H.

Company Secretary

> "We find it very easy to use and can add or take off any fields we need to fully customise to the needs of the business."

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___4733887)

KB

Ken B.

Aftersales Data Partner

> "Nothing stands out reading emails attached"

[See full review](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#Capterra___2561272)

[View Reviews](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

## User interface

4.40 (18,782)

[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)

4.45 (453)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Salesforce Sales Cloud

Top features

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/61368/Salesforce/#features)

Spotler CRM

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/#features)

### Recognition

Salesforce Sales Cloud is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Spotler CRM

### Deployment & support

Salesforce Sales Cloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Spotler CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Salesforce Sales Cloud

-   By Salesforce
-   Located in United States
-   Founded in 2003

Spotler CRM

-   By Spotler
-   Located in Netherlands
-   Founded in

## Popular Comparisons

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vs

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[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.45 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

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