# Compare NAPA TRACS vs ALLDATA 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NAPA TRACS and ALLDATA based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/61551-10010667/NAPA-TRACS-vs-Alldata

---

# NAPA TRACS vs ALLDATA Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NAPA TRACSALLDATA2/4 selected

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.0 (100)](https://www.capterra.com/p/10010667/Alldata/reviews/)

[## NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting Price

$109.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.1

Customer Service

4.4

Reviews Sentiment

JP

AP

BL

Based on [261 reviews](#user-reviews)

Positive

211

Neutral

34

Negative

16

[## ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.0 (100)](https://www.capterra.com/p/10010667/Alldata/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.7

Functionality

4.1

Ease of Use

4.1

Customer Service

3.8

Reviews Sentiment

Based on [100 reviews](#user-reviews)

Positive

78

Neutral

9

Negative

13

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Auto Repair Software

Best performer

39 / 45

Only NAPA TRACS

-   Accounting
-   Alerts/Notifications
-   Appointment Management

15 / 45

Only ALLDATA

-   Document Management

User satisfaction

User satisfaction

4.2

User reviews[261](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.2

Customer support

4.4

User satisfaction

4.0

User reviews[100](https://www.capterra.com/p/10010667/Alldata/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

3.7

Customer support

3.8

Price starts from

Price starts from

$109Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

NAPA TRACS is designed for auto repair shops, fleet management businesses, automotive service centers, and independent repair facilities.

Best for

The tool is designed for technicians, shop owners, shop managers, general repairs shops, collision repair shops, multi-shop operations, automotive schools, and automotive dealerships.

## User reviews

Pros & cons

JP

Jesse P.

Na

> "Napa Tracs helps me tracks parts, tools, and fluids with ease as well as create invoices whenever i need."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7085272)

TW

Taylor W.

Accounting

> "We need better inventory management systems, you can not use tracs on specific devices, to do any dvis you have to pay for..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7041084)

AP

ALISSA P.

AGENT

> "It’s a reliable system for managing shop operations and keeping everything organized, though there’s room for improvement..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7137117)

AP

ALISSA P.

AGENT

> "Some features aren’t as intuitive as they could be, and it can take time for new users to get comfortable."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7137117)

BL

Brooks L.

Mechanic

> "I don’t have a lot of extra time to research things and didn’t have to do that with Napa tracs, it was so fast and self..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7130391)

JP

Jesse P.

Na

> "It also seems to be a really big app that make my computer slow at times"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7085272)

BM

Brandon M.

Associate Manager

> "Being able to look up VIN's and license plate numbers really help in accurately identifying a vehicle."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6443687)

ST

Starre T.

Parts Manager

> "Very slow response time."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7129922)

TW

Taylor W.

Accounting

> "I like how the accounts payable is set up and the payment process works."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7041084)

AL

Alejandro L.

Fleet Manager

> "It gets a bit expensive for our small business."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6664018)

ST

Starre T.

Parts Manager

> "Not bad. If it was faster it would be more effective in day to day ."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7129922)

JM

Jaqlyn M.

HR and Operations Manager

> "It works with third party software to bridge some of the features it lacks; however, having two different software is..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6015871)

TJ

Tara J.

Maintenance Shop Admin

> "A simple screen layout makes it easy to navigate through the system to access information."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6678594)

TG

Toby G.

owner

> "tracs uses A LOT of power to run this makes the program slow and glitchy esp. when intergrading it with autovitals witch..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563936)

JM

Jaqlyn M.

HR and Operations Manager

> "It's easy to use and effective, but making it an all-in-one software that features communication/texting, more..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6015871)

DB

Dominic B.

owner

> "sometimes when running updates it loses things and i have to call support to get them back"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___4981220)

SN

Sarah N.

Cfo

> "I love how easy it is to look up parts and order them .and how reasonable they are.great customer service"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6380277)

LY

Lamar Y.

owner

> "however if they previously had a balance from the former shop it doesn't calculate the right amount owed. definitely..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563388)

JM

Jaqlyn M.

HR and Operations Manager

> "The pricing is great, and I think it's a good starting point for any new shops or those who aren't tech savvy."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6015871)

MV

Michael V.

Office Manager

> "Allow a client to kick another client out of an appointment, or don't have an appointment also lock the work order."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3554416)

RC

Roxann C.

bookkeepr

> "It is nice we can reprint an invoice for a customer for warranty purposes if they don't hve heirs."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563814)

JG

Jesse G.

OWNER

> "I can do it the same day, but after one day, I have to call in and spend 20 min on the phone with tech support to add..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3554320)

KC

Kathleen C.

Owner

> "NAPA TRACS is an easy-to-use shop management software that is simple to train new staff members on and has detailed..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3556638)

AS

Amarjit S.

owner

> "need tesla vin also tire company NTW does not work and if i put manual parts cost mark up does not work"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3562939)

PH

Peggy H.

Office Manager

> "It has a few glitches as does everything but overall It does what I need it to do and I keep finding new stuff the more I..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3556661)

WP

William P.

PRESIDENT

> "should be able to do it by itself during the night. if I make a mistake on an invoice I cannot go back to a work order to..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3556842)

JM

Jaqlyn M.

HR and Operations Manager

> "All of the features that TRACS does offer, it does well."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6015871)

DD

Daniel D.

OWNER

> "Tracs often times drops orders and doesn't transmit them although it says ordered leaving us without parts."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3556549)

MO

Mazin O.

Owner

> "Euro year of increase my business with using NAPA TRACS and the reporting that it offers"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___4030334)

TF

Tim F.

owner

> "i don't use the accounting features and would prefer the payment of invoices was not on the system"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3554698)

RH

Robert H.

Owner

> "I like the integration with ordering parts from the Napa store and the way it puts those parts directly into the repair..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3552362)

DP

Don P.

Owner

> "I do not like to have the caps lock on all the time and I would really prefer to be able to see on the invoice when..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3537489)

DP

Don P.

Owner

> "I like being able to check the parts at the NAPA store, I also like the capability to look up the times for the labor..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3537489)

EP

Erin P.

Office Manager / Service Advisor

> "I can't copy and paste information when sending a email. When ever I'm composing the email. If I get interrupted, it won't..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3537191)

JS

John S.

owner

> "I really like vin decoder to save me from typing vin in manually"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3556958)

DM

David M.

owner

> "Napa seldom fixes issues that the daily user has problems with , lots of empty promises , they only seem to care about the..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3554582)

MC

Missy C.

Owner

> "My work orders and invoices look more modern, professional."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3561525)

MV

Melissa V.

Business Manager

> "There are some issues with the labor costs that have not been able to be fixed and it has added an additional step to my..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536189)

TG

Toby G.

owner

> "over all I do like tracs and plan to continue using it however I do feel that the program could be improved if some of the..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563936)

BM

Brian M.

Owner

> "Vehicle color picks are miss spelled and confusing"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3564446)

JW

Joe W.

Management

> "The ease of use and the price point of the product"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6001741)

CP

Charlie P.

Shop Owner

> "The ability to login from the road and work up a quote or run reports is hampered by the server based application. "

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3046857)

RC

Roxann C.

bookkeepr

> "The invoices are very easy to read and are some what adaptable to each shop's circumstances."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563814)

BC

Bryan C.

MANAGER

> "prolink not integrating with all of the vehicles"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3565177)

PD

Pete D.

Owner

> "I use the invoicing portion the most and that works fine."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3564386)

KH

Karen H.

owner

> "Nothing!!! If my computer goes down i am lost with my napa tracs"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3561953)

JDA

Jeff Denise A.

OWNER

> "I love the Enterprise reports to see where our money is going."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3565421)

RC

Roxann C.

bookkeepr

> "No one has really been able to help me set up labels under the new system."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563814)

DR

Danelle R.

OWNER/ SERVICE WRITER

> "It makes my job of making estimates easy."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563790)

BK

BARBart K.

OWNER

> "Sometimes WE HAVE TROUBLE WITH THE LABOR OPTIONS AND HAVE THOUGHT ABOUT GOING TO ALLDATA"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3561767)

CD

Chris D.

GSE manager

> "the whole process is easy to use and the history of work performed and parts used is great."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3845747)

DR

Danelle R.

OWNER/ SERVICE WRITER

> "I get the most frustrated that I can only use one window at a time. "

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563790)

DF

Dirk F.

Owner

> "Had an employee start and took to the software immediately since it is very user friendly."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3554160)

JM

James M.

owner

> "search feature can be clunky."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3562974)

DJ

Don J.

owner

> "The fairly consistent usage from legacy to enterprise is good. "

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3562888)

ML

Mary L.

CFO

> "They show a zero balance on their account but in quickbooks they have open invoices that the payments aren't applying to."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3552463)

RH

Ryan H.

owner

> "i like the ability to send and invoice work orders estimates and invoices on the fly with ease of access being able to..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#SoftwareAdvice___2604563)

AS

Andrea S.

office manager

> "Repair Link is weird, can't transfer cart a lot of the time without having to close out Tracs and reopen."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3552494)

TK

Tom K.

PRESIDENT

> "I t is nice to see profitability on each ticket."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3556936)

JC

Jim C.

President

> "Same thing applies to the customer look up. If you don't type in the customer name EXACTLY as it is in the system it will..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536159)

MC

Matthew C.

OWNER

> "The system has many features that are quick to pick up on"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3556730)

AD

Amanda D.

Bookkeeper

> "The accounting side of TRACS is not as good as Mitchell."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3556795)

RH

Ryan H.

owner

> "it does have a very professional look to the customer when they see the invoices and epicor makes ordering parts and..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#SoftwareAdvice___2604563)

AK

Allen K.

OWNER

> "Sometime times when you have a existing vehicle in the system and you need to go to prolink it can't find the vehicle."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3552545)

MB

Marisa B.

Service Advisor

> "We recently switched to Enterprise so we can easily order from Napa, Advance, Worldpac, etc."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3487341)

JB

John B.

Service Manager

> "This system is slower."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#SoftwareAdvice___4697092)

DM

David M.

owner

> "The stuff that works good is good , napa seldom fixes problems"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3554582)

TH

TIm H.

Parts Manager

> "We have input some request on the old system, but you pretty much ignored us on that at the time and pretty much ignored..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536703)

AC

Amy C.

MGR

> "Being able to undo an invoice is a great add as well."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3542156)

AK

Allen K.

OWNER

> "Sometimes it wont even connect to prolink or any of the other tabs it just sits there and spins."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3552545)

SG

Shelley G.

Office Manager

> "My favorite feature about this software is the profitability worksheet. "

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3541192)

RV

Ronald V.

Owner

> "It's so heavy to run that the best computer you can buy off the shelf at your local electronics supplier will struggle to..."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3537121)

CD

Chris D.

GSE manager

> "overall it is easy to use and the outside help if needed is happy to help"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3845747)

JC

Jody C.

Owner

> "Takes a while to learn how to use."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3556627)

LW

Liz W.

Bookkeeper

> "I love that it’s all encompassed all the ordering parts and labor rates on one easy to use platform."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3539403)

MB

Marisa B.

Service Advisor

> "I also hate that the RO numbers do not come up when you order from anyone except Napa."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3487341)

SM

Shari M.

manager

> "I like the access to look up parts in one area."

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536901)

BW

Bill W.

MANAGER

> "No spell check and having to put mileage in 4 times"

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3553065)

RC

Roxann C.

bookkeepr

> "It was so easy to use. "

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563814)

DL

Daniel L.

President

> "TRACS should be able to fix their "Memory Leaks" issues. "

[See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3542316)

[View Reviews](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

VR

Verified Reviewer

Automotive shop technician

> "i like the oem data that allows me to track milage and its information on comapny factory direct repair and it's..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7121339)

AF

Austin F.

Engineering technician

> "Sometimes some of the paths you follow lead you further from the answers you’re looking for. If someone bad adds..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6813699)

VR

Verified Reviewer

Satisfied customer

> "It made it easy to find accurate service procedures, wiring diagrams, and diagnostic details, which helped improve..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7154480)

CM

Chris M.

owner

> "The part of ALLDATA I liked the least was the interface can be very overwhelming at first and hard to navigate."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6795966)

MA

Mike A.

Manager

> "ALLDATA includes labor times and estimating tools that make it easier to create fair and consistent quotes. Since..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7128099)

BJ

Brantan J.

Owner

> "All data wiring diagrams are not the best."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6766667)

VR

Verified Reviewer

Engineer

> "It is an essential tool for any serious mechanic. Despite the high price, the level of detail and reliable technical..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7074966)

GA

Gabriel A.

Owner

> "This is a complete lie and now they wont cancel my subscription and says that I locked in for 12 months......."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6822470)

MA

Mike A.

Manager

> "helpful for car repair because it gives you accurate, factory‑approved information straight from the vehicle..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7128099)

JE

Jeff E.

Service manager

> "Whenever a search yields no result it makes things difficult"

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6726153)

DF

David F.

Owner

> "Great for finding issues and being able to trace the issue to fix it via diagrams or previous technicians that said..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6883187)

JK

Jillian K.

OFFICE MANAGER

> "THE SALES TEAM CALLED FAR TOO MUCH PRIOR TO SET UP, IT BECAME ANNOYING."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6400874)

VR

Verified Reviewer

Satisfied customer

> "What I liked most about ALLDATA was its comprehensive and reliable access to OEM repair information."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7154480)

RK

Rob K.

Manager

> "Had little customer support in Canada."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6554847)

MA

Mike A.

Manager

> "it gives quick access to clear, reliable repair information. When listed properly."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7128099)

RK

Rob K.

Manager

> "Very slow."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6554847)

DP

Dawn P.

Technician

> "ALLDATA provides the most comprehensive automotive technician guide around,from basic repairs to full..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6495739)

CK

Clint K.

General manager

> "I don’t like how expensive it is and how it is difficult to find repair procedures."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___3810869)

SO

Shelly O.

Service Department Dispatcher Shop Foreman

> "It has access to all TSBs that may apply to the vehicle which is very helpful if there is a known problem but may be..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6563222)

EW

Esveydi W.

Service Writer

> "Often times the whole site would be down and we were unable to create estimates or process invoices, tasks that are..."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___3369437)

ST

Starre T.

Parts Manager

> "Great wiring diagrams."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___7125653)

JG

Julie G.

Office Manager

> "I have not found any aspects that are difficult to use."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___3735088)

BJ

Brantan J.

Owner

> "Labor guides are great and repair procedures are accurate for most vehicles."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6766667)

GS

Gurdev S.

Owner

> "This company is fraud and be aware of sales people."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___3311983)

DF

David F.

Owner

> "I was interested in AllData for starting my own business."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6883187)

GS

Gurdev S.

Owner

> "This company is worst company than mobile providers."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___3311983)

AM

Aram M.

Owner

> "Creating estimates is simple and easy to locate the options to add."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6408512)

KS

KELLY S.

President

> "Tried to terminate the 3 year agreement but was informed we would still have to pay the balance of the contract. "

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___2684613)

CB

Chad B.

Field Operation Lead

> "It has helped improve our repair time and keeps us from sending out equipment to other repair shops."

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___4874118)

KS

KELLY S.

President

> "Majority of the time Alldata could not provide the information we needed. "

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___2684613)

RK

Rob K.

Manager

> "Flowed fairly well for the most part"

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___6554847)

TC

Timothy C.

OWNER

> "I paid them for over 20 years They tried to overcharge me at end of service"

[See full review](https://www.capterra.com/p/10010667/Alldata/#Capterra___2512271)

[View Reviews](https://www.capterra.com/p/10010667/Alldata/reviews/)

## User interface

4.21 (261)

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)

4.05 (100)

### Features

NAPA TRACS

Top features

39/45

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Chat/Messaging
-   Communication Management
-   CRM
-   Customer Database
-   Customer History
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Employee Scheduling
-   Estimating
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Job Tracking
-   Labor Cost Reporting
-   Labor Rates
-   Maintenance Scheduling
-   Marketing Management
-   Multi-Location
-   Order Management
-   Parts Management
-   Point of Sale (POS)
-   Prioritization
-   Progress Tracking
-   Purchase Order Management
-   Quotes/Estimates
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Service History
-   Third-Party Integrations
-   Time Tracking
-   User Management
-   Vehicle Information
-   VIN Lookup
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/61551/NAPA-TRACS/#features)

ALLDATA

15/45

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Chat/Messaging
-   Communication Management
-   CRM
-   Customer Database
-   Customer History
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Employee Scheduling
-   Estimating
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Job Tracking
-   Labor Cost Reporting
-   Labor Rates
-   Maintenance Scheduling
-   Marketing Management
-   Multi-Location
-   Order Management
-   Parts Management
-   Point of Sale (POS)
-   Prioritization
-   Progress Tracking
-   Purchase Order Management
-   Quotes/Estimates
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Service History
-   Third-Party Integrations
-   Time Tracking
-   User Management
-   Vehicle Information
-   VIN Lookup
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/10010667/Alldata/#features)

### Recognition

NAPA TRACS is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to ALLDATA

### Deployment & support

NAPA TRACS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ALLDATA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NAPA TRACS

-   By NAPA Auto Parts
-   Located in United States
-   Founded in 1928

ALLDATA

-   By ALLDATA
-   Located in United States
-   Founded in

## Popular Comparisons

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

vs

[ARI](https://www.capterra.com/p/201737/ARI/)[4.63 (660)](https://www.capterra.com/p/201737/ARI/reviews/)

$109/month

Price

$39.99/month

4.1

Features

4.5

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/61551-201737/NAPA-TRACS-vs-ARI)

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.05 (100)](https://www.capterra.com/p/10010667/Alldata/reviews/)

vs

[ARI](https://www.capterra.com/p/201737/ARI/)[4.63 (660)](https://www.capterra.com/p/201737/ARI/reviews/)

$199/month

Price

$39.99/month

4.1

Features

4.5

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/201737-10010667/ARI-vs-Alldata)

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

vs

[AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/)

$109/month

Price

$179/month

4.1

Features

4.8

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/61551-216500/NAPA-TRACS-vs-Autoleap)

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.05 (100)](https://www.capterra.com/p/10010667/Alldata/reviews/)

vs

[AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/)

$199/month

Price

$179/month

4.1

Features

4.8

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/216500-10010667/Autoleap-vs-Alldata)

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

vs

[AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/)[4.88 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/)

$109/month

Price

$59.99/month

4.1

Features

4.9

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/61551-147213/NAPA-TRACS-vs-AutoRepair-Cloud)

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.05 (100)](https://www.capterra.com/p/10010667/Alldata/reviews/)

vs

[AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/)[4.88 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/)

$199/month

Price

$59.99/month

4.1

Features

4.9

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/147213-10010667/AutoRepair-Cloud-vs-Alldata)

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

vs

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/)

$109/month

Price

$199/month

4.1

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/61551-169022/NAPA-TRACS-vs-Shopmonkey)

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.05 (100)](https://www.capterra.com/p/10010667/Alldata/reviews/)

vs

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/)

$199/month

Price

$199/month

4.1

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/169022-10010667/Shopmonkey-vs-Alldata)

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

vs

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[4.75 (103)](https://www.capterra.com/p/190952/Tekmetric/reviews/)

$109/month

Price

$179/month

4.1

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/61551-190952/NAPA-TRACS-vs-Tekmetric)

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

vs

[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.77 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

$109/month

Price

$249/month

4.1

Features

4.5

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/61551-153469/NAPA-TRACS-vs-Shop-Ware)

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

vs

[PartsTech](https://www.capterra.com/p/231766/PartsTech/)[4.56 (119)](https://www.capterra.com/p/231766/PartsTech/reviews/)

$109/month

Price

$0/month

4.1

Features

4.5

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/61551-231766/NAPA-TRACS-vs-PartsTech)