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NAPA TRACS vs Carketa: Which is a better fit?

Updated on February 9th, 2025
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Summary
Features in Auto Repair
27
Best performer
43
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
18
43
  • Employee Scheduling
  • Inspection Management
  • Job Tracking
User satisfaction
4.2
User reviews252
Ease of use
4.1
Functionality
4.1
Value for money
4.2
Customer support
4.4
4.6
User reviews14
Ease of use
4.7
Functionality
4.6
Value for money
4.6
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

NAPA TRACS is designed for auto repair shops, fleet management businesses, automotive service centers, and independent repair facilities.

Dealerships of all sizes who need more transparency into their dealership operations to increase inventory turn and make more money.

User reviews
pros & cons
1 / 4
View Reviews
1 / 3
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
61551
3 screenshots
208724
3 screenshots

NAPA TRACS

Top Features
27/43
  • Accounting
  • API
  • Chat/Messaging
  • Communication Management
  • Document Management
  • Electronic Signature
  • Employee Scheduling
  • Inspection Management
  • Job Tracking
  • Marketing Management
  • Parts Management
  • Prioritization
  • Purchase Order Management
  • Records Management
  • Time Tracking
  • Vehicle Information
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Customer Database
  • Customer History
  • Data Import/Export
  • Estimating
  • Inventory Management
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Multi-Location
  • Order Management
  • Point of Sale (POS)
  • Progress Tracking
  • Quotes/Estimates
  • Reminders
  • Reporting & Statistics
  • Service History
  • Third-Party Integrations
  • User Management
  • VIN Lookup
  • Workflow Management
  • Work Order Management
See All features
Hide Auto Repair Software Features -

Carketa

18/43
Show Auto Repair Software Features +

NAPA TRACS

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Carketa

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NAPA TRACS
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Carketa
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
NAPA TRACS
  • By NAPA Auto Parts
  • Located in United States
  • Founded in 1928
Carketa
  • By Carketa
  • Located in United States
  • Founded in 2020
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