# Compare NAPA TRACS vs PartsTech 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NAPA TRACS and PartsTech based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/61551-231766/NAPA-TRACS-vs-PartsTech --- # NAPA TRACS vs PartsTech Features and Cost Comparison Last updated April 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NAPA TRACSPartsTech2/4 selected [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) [PartsTech](https://www.capterra.com/p/231766/PartsTech/)[4.6 (119)](https://www.capterra.com/p/231766/PartsTech/reviews/) [## NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting Price $109.00/month Value-for-Money 4.2 Functionality 4.1 Ease of Use 4.1 Customer Service 4.4 Reviews Sentiment JP AP Based on [261 reviews](#user-reviews) Positive 211 Neutral 34 Negative 16 [## PartsTech](https://www.capterra.com/p/231766/PartsTech/)[4.6 (119)](https://www.capterra.com/p/231766/PartsTech/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [119 reviews](#user-reviews) Positive 108 Neutral 8 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Auto Repair Software Best performer 39 / 45 Only NAPA TRACS - Accounting - Activity Dashboard - Alerts/Notifications 14 / 45 Only PartsTech - API User satisfaction User satisfaction 4.2 User reviews[261](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Ease of use 4.1 Functionality 4.1 Value for money 4.2 Customer support 4.4 User satisfaction 4.6 User reviews[119](https://www.capterra.com/p/231766/PartsTech/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.7 Customer support 4.6 Price starts from Price starts from $109Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for NAPA TRACS is designed for auto repair shops, fleet management businesses, automotive service centers, and independent repair facilities. Best for Automotive Repair Shops, Dealerships, Tire Shops, Automotive Aftermarket, B2B, E-Commerce, Auto Parts, ## User reviews Pros & cons JP Jesse P. Na > "Napa Tracs helps me tracks parts, tools, and fluids with ease as well as create invoices whenever i need." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7085272) TW Taylor W. Accounting > "We need better inventory management systems, you can not use tracs on specific devices, to do any dvis you have to pay..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7041084) AP ALISSA P. AGENT > "It’s a reliable system for managing shop operations and keeping everything organized, though there’s room for improvement..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7137117) AP ALISSA P. AGENT > "Some features aren’t as intuitive as they could be, and it can take time for new users to get comfortable." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7137117) BL Brooks L. Mechanic > "I don’t have a lot of extra time to research things and didn’t have to do that with Napa tracs, it was so fast and self..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7130391) JP Jesse P. Na > "It also seems to be a really big app that make my computer slow at times" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7085272) BM Brandon M. Associate Manager > "Being able to look up VIN's and license plate numbers really help in accurately identifying a vehicle." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6443687) ST Starre T. Assistant > "Very slow response time." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7129922) TW Taylor W. Accounting > "I like how the accounts payable is set up and the payment process works." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7041084) AL Alejandro L. Fleet Manager > "It gets a bit expensive for our small business." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6664018) ST Starre T. Assistant > "Not bad. If it was faster it would be more effective in day to day ." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___7129922) JM Jaqlyn M. HR and Operations Manager > "It works with third party software to bridge some of the features it lacks; however, having two different software is..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6015871) TJ Tara J. Maintenance Shop Admin > "A simple screen layout makes it easy to navigate through the system to access information." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6678594) DP Don P. Owner > "I do not like to have the caps lock on all the time and I would really prefer to be able to see on the invoice when..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3537489) JM Jaqlyn M. HR and Operations Manager > "It's easy to use and effective, but making it an all-in-one software that features communication/texting, more..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6015871) EP Erin P. Office Manager / Service Advisor > "I can't copy and paste information when sending a email. When ever I'm composing the email. If I get interrupted, it..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3537191) SN Sarah N. Cfo > "I love how easy it is to look up parts and order them .and how reasonable they are.great customer service" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6380277) TG Toby G. owner > "tracs uses A LOT of power to run this makes the program slow and glitchy esp. when intergrading it with autovitals witch..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563936) RH Robert H. Owner > "I like the integration with ordering parts from the Napa store and the way it puts those parts directly into the repair..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3552362) DB Dominic B. OWNER > "sometimes when running updates it loses things and i have to call support to get them back" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___4981220) DP Don P. Owner > "I like being able to check the parts at the NAPA store, I also like the capability to look up the times for the labor..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3537489) MV Melissa V. Business Manager > "There are some issues with the labor costs that have not been able to be fixed and it has added an additional step to my..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536189) JM Jaqlyn M. HR and Operations Manager > "The pricing is great, and I think it's a good starting point for any new shops or those who aren't tech savvy." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6015871) LY Lamar Y. owner > "however if they previously had a balance from the former shop it doesn't calculate the right amount owed. definitely..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563388) RC Roxann C. bookkeepr > "It is nice we can reprint an invoice for a customer for warranty purposes if they don't hve heirs." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563814) MV Michael V. Office Manager > "Allow a client to kick another client out of an appointment, or don't have an appointment also lock the work order." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3554416) KC Kathleen C. Owner > "NAPA TRACS is an easy-to-use shop management software that is simple to train new staff members on and has detailed..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3556638) ML Mary L. CFO > "They show a zero balance on their account but in quickbooks they have open invoices that the payments aren't applying to." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3552463) PH Peggy H. Office Manager > "It has a few glitches as does everything but overall It does what I need it to do and I keep finding new stuff the more I..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3556661) AS Andrea S. office manager > "Repair Link is weird, can't transfer cart a lot of the time without having to close out Tracs and reopen." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3552494) JM Jaqlyn M. HR and Operations Manager > "All of the features that TRACS does offer, it does well." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6015871) JG Jesse G. OWNER > "I can do it the same day, but after one day, I have to call in and spend 20 min on the phone with tech support to add..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3554320) MO Mazin O. Owner > "Euro year of increase my business with using NAPA TRACS and the reporting that it offers" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___4030334) JC Jim C. President > "Same thing applies to the customer look up. If you don't type in the customer name EXACTLY as it is in the system it will..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536159) JS John S. owner > "I really like vin decoder to save me from typing vin in manually" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3556958) AS Amarjit S. owner > "need tesla vin also tire company NTW does not work and if i put manual parts cost mark up does not work" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3562939) MC Missy C. Owner > "My work orders and invoices look more modern, professional." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3561525) WP William P. PRESIDENT > "should be able to do it by itself during the night. if I make a mistake on an invoice I cannot go back to a work order to..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3556842) TG Toby G. owner > "over all I do like tracs and plan to continue using it however I do feel that the program could be improved if some of..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563936) AK Allen K. OWNER > "Sometime times when you have a existing vehicle in the system and you need to go to prolink it can't find the vehicle." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3552545) AC Amy C. MGR > "Being able to undo an invoice is a great add as well." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3542156) DD Daniel D. OWNER > "Tracs often times drops orders and doesn't transmit them although it says ordered leaving us without parts." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3556549) SG Shelley G. Office Manager > "My favorite feature about this software is the profitability worksheet. " [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3541192) TH TIm H. Parts Manager > "We have input some request on the old system, but you pretty much ignored us on that at the time and pretty much ignored..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536703) LW Liz W. Bookkeeper > "I love that it’s all encompassed all the ordering parts and labor rates on one easy to use platform." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3539403) TF Tim F. owner > "i don't use the accounting features and would prefer the payment of invoices was not on the system" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3554698) SM Shari M. manager > "I like the access to look up parts in one area." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536901) AK Allen K. OWNER > "Sometimes it wont even connect to prolink or any of the other tabs it just sits there and spins." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3552545) JW Joe W. Management > "The ease of use and the price point of the product" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___6001741) RV Ronald V. Owner > "It's so heavy to run that the best computer you can buy off the shelf at your local electronics supplier will struggle to..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3537121) KB Kelly B. President > "Most features have the same functionality so the learning curve is very small" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3541465) DM David M. owner > "Napa seldom fixes issues that the daily user has problems with , lots of empty promises , they only seem to care about..." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3554582) EP Eric P. Owner > "Great integrated labor and parts ordering." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3552385) BW Bill W. MANAGER > "No spell check and having to put mileage in 4 times" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3553065) CM Carson M. owner > "The ease of making estimates using Napa parts and Mitchel labor is fast and easy." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536082) DL Daniel L. President > "TRACS should be able to fix their "Memory Leaks" issues. " [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3542316) RC Roxann C. bookkeepr > "The invoices are very easy to read and are some what adaptable to each shop's circumstances." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563814) VR Verified Reviewer Office Manager > "RepairLink doesn't support Heavy Duty through Tracs." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536708) LS Lisa S. VP > "A very good tool, wish I had more time to use other features of it but with running the business and having employees" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3552718) EP Erin P. Office Manager / Service Advisor > "It doesn't allow me to copy my progress either." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3537191) SM Shari M. manager > "I like that they transfer most of the time to the job ticket. " [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536901) BM Brian M. Owner > "Vehicle color picks are miss spelled and confusing" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3564446) KG Krystle G. Office Mgr > "We would like to see improvements made to the accounting/reporting side of things in the future." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3552819) JC Jim C. President > "No way of adding "industry" related words to the dictionary." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536159) PD Pete D. Owner > "I use the invoicing portion the most and that works fine." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3564386) CM Carson M. owner > "Using parts suppliers other than Napa can be less intuative." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536082) JDA Jeff Denise A. OWNER > "I love the Enterprise reports to see where our money is going." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3565421) TH TIm H. Parts Manager > "I emailed several complaints to I guess if you want to call the sales reps they do not reply." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536703) KB Kelly B. President > "The compatibility across legacy to enterprise is terrific." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3541465) ML Mark L. Owner > "The parts/PO requirement is extremely clunky and time consuming." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536143) DR Danelle R. OWNER/ SERVICE WRITER > "It makes my job of making estimates easy." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563790) CP Charlie P. Shop Owner > "The ability to login from the road and work up a quote or run reports is hampered by the server based application. " [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3046857) JB Jason B. OWNER > "i like it better than pen and paper. and trac is just a bit easier than using paper" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3536043) BC Bryan C. MANAGER > "prolink not integrating with all of the vehicles" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3565177) CD Chris D. GSE manager > "the whole process is easy to use and the history of work performed and parts used is great." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3845747) KH Karen H. owner > "Nothing!!! If my computer goes down i am lost with my napa tracs" [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3561953) DF Dirk F. Owner > "Had an employee start and took to the software immediately since it is very user friendly." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3554160) CG Charles G. OWNER > "Never update very simple system does not keep up with the times." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3539360) DJ Don J. owner > "The fairly consistent usage from legacy to enterprise is good. " [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3562888) RC Roxann C. bookkeepr > "No one has really been able to help me set up labels under the new system." [See full review](https://www.capterra.com/p/61551/NAPA-TRACS/#Capterra___3563814) [View Reviews](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Justin S. Operations Manager > "Being able to compare pricing and availability from multiple vendors in one place saves time and keeps the estimating..." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___7116053) Justin S. Operations Manager > "It may show a part as available for delivery, but the inventory isn’t always at the closest warehouse, which can lead..." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___7116053) GP Geoffrey P. Owner > "PartsTech makes it so easy to order parts directly from my shop management software." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___7147072) JM Jaqlyn M. HR and Operations Manager > "Occasionally, there have been some issues with our parts orders not getting to the supplier or our order going to the..." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6370973) JJ Justin J. Owner > "Estimates are so much faster using PartsTech and always get the best price for my customers." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6817637) JJ Justin J. Owner > "Could be just the RO writing system I was using as it had a ton of flaws." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6817637) Sean C. Owner > "Hands down one of the best quoting tools for parts." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___7071778) JM Jaqlyn M. HR and Operations Manager > "PartsTech can be a little buggy at times." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6370973) GP Geoffrey P. Owner > "The integration was super easy." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___7147072) TK Tim K. Owner/operator/technician > "search results are limited, and i've run into issues not being able to find correct parts or just not showed on search..." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3540657) HM Haley M. Owner > "How good their customer service was in the beginning of our business relationship with them." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6834047) Keith O. Owner > "Customer Service is horrible." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6862361) GP Geoffrey P. Owner > "The software is easy to use." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___7147072) BK Brandy K. Owner > "As of the time of this review, there is nothing that I have found that I do not like about PartsTech" [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6695942) Keith O. Owner > "A few bugs but still good." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6862361) LT Laramie T. SERVICE ADVISOR > "The program takes way to long to add parts to the cart, to submit to the ticket, and it has to be restarted or..." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3539171) AB Andrew B. General Manager > "PartsTech makes the service writing job much easier finding parts, shopping parts quickly and providing estimates..." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4032852) AM Amber M. office manager > "Sometimes it does not show all parts that are in stock, or the pricing is off, or it will show us stuff is in stock,..." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4404949) GY Gabriel Y. Service Manager > "One of the best features about this tool is being able to lookup parts from multiple venders based of the VIN of the..." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4124408) RB Richard B. Owner > "It occassionally fails to return relevant results or will return no results when in fact an integrated vendor has the..." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3775294) JM Jaqlyn M. HR and Operations Manager > "It is extremely helpful to be able to price shop." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6370973) JM James M. GM > "The only issue we have is parts showing in stock then once ordered they may not be in stock and vendors don't notify us." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4073497) Keith O. Owner > "Easy to use and alot is very smooth transitioning from step to step." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6862361) WM William M. SERVICE ADVISOR > "Does not always show complete vendor inventory and does not always show pictures of parts (mostly O'Reillys)" [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4029398) DO Dori O. Service advisor > "I like that it was easy to integrate into current software. " [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6578497) TH Tyler H. Service Manager > "We have had stuff accidentally ordered and some places integrations are not accurate for stock" [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4073444) KL Kyle L. Owner > "I love that it pairs with our autoleap to easily keep track of all of our orders." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6189956) PM Patrick M. As. Manager > "IDK if its our sources just don't utilize it effectively or if PartsTech is just circling the drain." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3731140) JH James H. Service Advisor > "Being able to shop all parts providers from one site saves both time and allows me to compare prices to be able to save..." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3780679) RB Richard B. Owner > "Parts info is sometimes incomplete or confusing, but that's probably up to the supplying vendor, not PartsTech." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3775294) RR Rosa R. Front Desk > "What I like most about PartsTech is being able to have all our vendors in one platform." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6082257) LB Lauren B. shop administrator > "Sometimes there are interruptions in the connection with certain parts suppliers. " [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3774942) DO Dori O. Service advisor > "It is very helpful and able to be a huge resource." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6578497) GW Gary W. owner > "We hear they are looking at a labor guide (motor) which is arguably the WORST labor guide to use. " [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3529308) JH Jonathan H. Owner > "That it makes it easy to shop parts and compare prices between vendors" [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___6189944) AR Alex R. Co-Owner > "The catalog can add a layer of confusion sometimes." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4372496) WW William W. owner > "This software ties in nicely with my POS and allows me to write estimate completely in one program. " [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4288128) MC Mark C. Owner > "In the beginning we weren't able to see all the part lines but that was an issue with the vendors line codes that..." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3467798) AB Andrew B. General Manager > "The catalog and ability to see several vendors makes it very easy to use, shop pricing, and add and subtract items to..." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4032852) RK Russ K. Owner > "It's easy to forget that they are a separate entity and it's not just part of the POS." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4096949) TC TeeKee C. GENERAL MANAGER > "The fact that tracs/parts tech now allows parts to be billed and ordered to repair orders makes life a lot easier" [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3556846) PM Patrick M. As. Manager > "This makes PartsTech damn near useless." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3731140) AB Andrew B. General Manager > "A few clicks gets the order submitted to vendor and it makes my job writing tickets much easier. " [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___4032852) GW Gary W. owner > "Don't us Motor guys, it will cost your business lots of money!" [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3529308) CS Chuck S. Owner > "Makes sourcing parts, building quotes and estimates much more efficient." [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3681187) SM Staci M. Owner > "PLEASE GET RID OF THIS FEATURE!!!" [See full review](https://www.capterra.com/p/231766/PartsTech/#Capterra___3556975) [View Reviews](https://www.capterra.com/p/231766/PartsTech/reviews/) ## User interface 4.21 (261) [PartsTech](https://www.capterra.com/p/231766/PartsTech/) 4.56 (119) ### Features NAPA TRACS Top features 39/45 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Chat/Messaging - Communication Management - CRM - Customer Database - Customer History - Data Import/Export - Document Management - Electronic Signature - Employee Scheduling - Estimating - Generative AI - Inspection Management - Inventory Management - Job Tracking - Labor Cost Reporting - Labor Rates - Maintenance Scheduling - Marketing Management - Multi-Location - Order Management - Parts Management - Point of Sale (POS) - Prioritization - Progress Tracking - Purchase Order Management - Quotes/Estimates - Records Management - Reminders - Reporting & Statistics - Service History - Third-Party Integrations - Time Tracking - User Management - Vehicle Information - VIN Lookup - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/61551/NAPA-TRACS/#features) PartsTech 14/45 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Chat/Messaging - Communication Management - CRM - Customer Database - Customer History - Data Import/Export - Document Management - Electronic Signature - Employee Scheduling - Estimating - Generative AI - Inspection Management - Inventory Management - Job Tracking - Labor Cost Reporting - Labor Rates - Maintenance Scheduling - Marketing Management - Multi-Location - Order Management - Parts Management - Point of Sale (POS) - Prioritization - Progress Tracking - Purchase Order Management - Quotes/Estimates - Records Management - Reminders - Reporting & Statistics - Service History - Third-Party Integrations - Time Tracking - User Management - Vehicle Information - VIN Lookup - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/231766/PartsTech/#features) ### Recognition NAPA TRACS is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to PartsTech ### Deployment & support NAPA TRACS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PartsTech Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NAPA TRACS - By NAPA Auto Parts - Located in United States - Founded in 1928 PartsTech - By PartsTech - Located in United States - Founded in ## Popular Comparisons [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) vs [ARI](https://www.capterra.com/p/201737/ARI/)[4.63 (660)](https://www.capterra.com/p/201737/ARI/reviews/) $109/month Price $39.99/month 4.1 Features 4.5 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/61551-201737/NAPA-TRACS-vs-ARI) [PartsTech](https://www.capterra.com/p/231766/PartsTech/)[4.56 (119)](https://www.capterra.com/p/231766/PartsTech/reviews/) vs [ARI](https://www.capterra.com/p/201737/ARI/)[4.63 (660)](https://www.capterra.com/p/201737/ARI/reviews/) $0/month Price $39.99/month 4.5 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/201737-231766/ARI-vs-PartsTech) [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) vs [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) $109/month Price $179/month 4.1 Features 4.8 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/61551-216500/NAPA-TRACS-vs-Autoleap) [PartsTech](https://www.capterra.com/p/231766/PartsTech/)[4.56 (119)](https://www.capterra.com/p/231766/PartsTech/reviews/) vs [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) $0/month Price $179/month 4.5 Features 4.8 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/216500-231766/Autoleap-vs-PartsTech) [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) vs [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/)[4.88 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) $109/month Price $59.99/month 4.1 Features 4.9 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/61551-147213/NAPA-TRACS-vs-AutoRepair-Cloud) [PartsTech](https://www.capterra.com/p/231766/PartsTech/)[4.56 (119)](https://www.capterra.com/p/231766/PartsTech/reviews/) vs [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/)[4.88 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) $0/month Price $59.99/month 4.5 Features 4.9 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147213-231766/AutoRepair-Cloud-vs-PartsTech) [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) vs [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) $109/month Price $199/month 4.1 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/61551-169022/NAPA-TRACS-vs-Shopmonkey) [PartsTech](https://www.capterra.com/p/231766/PartsTech/)[4.56 (119)](https://www.capterra.com/p/231766/PartsTech/reviews/) vs [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) $0/month Price $199/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/169022-231766/Shopmonkey-vs-PartsTech) [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) vs [Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[4.75 (103)](https://www.capterra.com/p/190952/Tekmetric/reviews/) $109/month Price $179/month 4.1 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/61551-190952/NAPA-TRACS-vs-Tekmetric) [PartsTech](https://www.capterra.com/p/231766/PartsTech/)[4.56 (119)](https://www.capterra.com/p/231766/PartsTech/reviews/) vs [Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[4.75 (103)](https://www.capterra.com/p/190952/Tekmetric/reviews/) $0/month Price $179/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/190952-231766/Tekmetric-vs-PartsTech) [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) vs [Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.77 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) $109/month Price $249/month 4.1 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/61551-153469/NAPA-TRACS-vs-Shop-Ware) [PartsTech](https://www.capterra.com/p/231766/PartsTech/)[4.56 (119)](https://www.capterra.com/p/231766/PartsTech/reviews/) vs [Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.77 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) $0/month Price $249/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153469-231766/Shop-Ware-vs-PartsTech)