---
title: "Compare Absorb vs Paylocity 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Absorb and Paylocity based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/61763-86714/Absorb-LMS-vs-WebPay"
page_type: "comparison"
language: "en"
---

# Absorb vs Paylocity Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AbsorbPaylocity2/4 selected

[Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[4.6 (361)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

[## Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[4.6 (361)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [361 reviews](#user-reviews)

Positive

342

Neutral

10

Negative

9

[## Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [1,933 reviews](#user-reviews)

Positive

1,685

Neutral

179

Negative

69

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,123 reviews from learning management system software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Course Management

4.5

Learner Portal

4.6

Content Management

4.5

Knowledge Base Management

NA

Gradebook

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Course Management

\--

Learner Portal

4.7

Content Management

4.0

Knowledge Base Management

NA

Gradebook

\--

User satisfaction

User satisfaction

4.6

User reviews[361](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.6

User satisfaction

4.3

User reviews[1,933](https://www.capterra.com/p/86714/WebPay/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Absorb is built for mid-sized to enterprise organizations across industries looking to train their employees, customers, partners, or members.

Best for

Small to large businesses across industries including healthcare, retail, restaurants, manufacturing, financial services, education, nonprofits, and franchises.

## User reviews

Pros & cons

ES

Elaine S.

Learning and Development Specialist

> "The reporting capabilities are one of its biggest strengths, providing valuable data that supports our internal reporting processes and..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7187916)

MB

Michelle B.

Operations and Data Manager

> "There's no way for us to archive records we no longer need (like a user enrolled in a course they no longer need to take, but we still have..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7106323)

MM

Moushmi M.

Senior Digital Learning and IT training Officer

> "I particularly appreciate the customizable, Excel-style reporting interface, which allows for flexible data views and seamless exporting to..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7127628)

BS

Brenna S.

Org. Development Speciailist

> "Some administrative processes, particularly around setup, migration, or specific configurations, can require more time and coordination than..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7177129)

SB

Sophia B.

IT Manager

> "It integrates flawlessly with our existing HR ecosystem, automating user management and ensuring data flows between systems in real-time."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7139069)

Jennifer Z.

Sr. Director of Learning and Development

> "Any cons I have experienced in the past are no longer relevant and currently, the only con is on my end - not having enough time to use..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7123158)

MM

Moushmi M.

Senior Digital Learning and IT training Officer

> "They have been proactive in following up on tickets, accommodating our time zone requirements, and effectively coordinating with integration..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7127628)

JR

Jeff R.

Platform Administartor

> "The migration process was at times difficult due mostly to the difference in nomenclature between the old system and Absorb."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7184667)

DM

Devapriya M.

LandOD

> "Additionally, the customisable dashboard is a great feature, allowing me to tailor the interface to suit our organisation’s needs."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7176633)

JR

Jeff R.

Platform Administartor

> "There are different parts of the overall admin process that are less logical than expected."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7184667)

SB

Sophia B.

IT Manager

> "We have seen a noticeable uptick in course completion rates simply because the platform is so easy to navigate. If you are looking for a..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7139069)

CH

Christina H.

Learning System and Design Specialist

> "Too many steps to enroll, users having to select a session makes the process confusing and time-consuming."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7015245)

MA

Michelle A.

Instructional Designer II

> "They are great about answering questions when we need info, schedule regular touch base meetings and quick to respond to emails or set up a..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7160709)

Melissa K.

LMS Administrator

> "Trial is a bit minimal at 10 days as it's hard to really load and test the systems full functionality in that small amount of time. "

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6540900)

RB

Rebeca B.

Global Learning and Developement Admin

> "That it allowed us to gather all trainings in one place, making it easier for the learner to acces them and complete them."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7156834)

JR

Jeff R.

Platform Administartor

> "I joined the project late and did not get in on any formal training."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7184667)

Jennifer Z.

Sr. Director of Learning and Development

> "Using Absorb makes employees and volunteer training smooth as Absorb is integrated with both our staff and volunteer management programs."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7123158)

KM

Kevin M.

Director IT and Organizational Effectiveness

> "What we liked least is actually Absorb’s strength - there are so many ways to configure courses and curriculum that sometimes it gets a..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6731330)

MM

Moushmi M.

Senior Digital Learning and IT training Officer

> "I have had a very positive and seamless experience with Absorb LMS across all stages, from implementation and onboarding to training and..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7127628)

BB

Brittney B.

Senior Director

> "I felt they lacked the ability to organize courses in my browsing/shopping friendly layouts."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6833093)

LM

Lorraine M.

Talent Management

> "From implementation 3 years ago to current date, the system has continuously evolved, with regular enhancements that improve both the user..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7157434)

JL

Jesse L.

Director, Learning and Development

> "It doesn't have a "preview" option for changes to the dashboard."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7000407)

Tessa O.

Director of HR

> "It offers a good balance of functionality and ease of use, making it an effective solution for delivering and tracking training across..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7185012)

TO

Tori O.

Learning and Development Planner

> "Personally, I find as a newer users it to be a little more challenging system."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7092949)

ST

Sasha T.

Junior Digital Marketing Manager

> "Out of the features described above, there are two exciting abilities that set Absorb LMS apart from the competition. While it adapts..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6587495)

BS

Brett S.

Technical Writer

> "Every step costs me extra time."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7044899)

SB

Sophia B.

IT Manager

> "The onboarding team was exceptionally knowledgeable, guiding us through every configuration with ease and ensuring we hit our launch..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7139069)

CG

Clark G.

CEO

> "Nothing significant - some of your users have difficulty logging in but this isn't on Absorb."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6728331)

ED

Ellen D.

Learning Management Coordinator

> "This platform can create simple, accessible courses for learners to access materials or all the way up to utilizing Ai, videos and..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6720111)

BS

Brett S.

Technical Writer

> "Not nearly enough functionality."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7044899)

SM

Stephanie M.

Quality Improvement and Staff Development

> "Absorb LMS is a user-friendly learning management system that offers several advantages for organizations looking to streamline training and..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7013723)

AC

Amanda C.

Instructional Designer

> "Some reports and processes can be complicated"

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6720102)

Tessa O.

Director of HR

> "The platform is reliable, user-friendly, and well-suited for organizations managing compliance and employee development."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7185012)

SP

Steven P.

Operations and Leadership Trainer

> "I think a few features are missing that other LMS systems, like post-hiring day enrollments not tied to another course."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6252206)

SM

Stephanie M.

Quality Improvement and Staff Development

> "Absorb allows for tailored learning experiences with flexible course structures and automated enrollments."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7013723)

EM

Erin M.

Training Coordinator

> "There's a bit of a learning curve when getting courses set up and optimized in the system. If I wasn't tech savvy I think I would have..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6250929)

AR

Annelise R.

Manager of Learning and Development

> "We were well-supported throughout that process and have been diligently adding new courses to Absorb in the 8 months since the transition."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7134609)

MP

Marsha P.

Sr Mgr Learning and Development

> "This then allows incorrect data to appear for admins."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6213418)

PM

Petra M.

LMS Admin

> "Absorb is great for our purposes of training our new employees, creating mandatory trainings, tracking their progress."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7110102)

AP

Arif P.

HRBP Learning

> "Sometimes it can be confusing to navigate the admin interface"

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6280449)

SM

Stephanie M.

Quality Improvement and Staff Development

> "Most importantly, it streamlines administrative tasks like course assignments, reminders, and certifications."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7013723)

VR

Verified Reviewer

Owner

> "A big challenge with Absorb LMS is the initial setup process, which can be time-consuming and requires a lot of input from the organization."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___4859384)

JG

Jodi G.

Family Strengthening Program Specialist

> "Our team can easily assign full curricula or individual training as needed."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7142320)

NK

Nicholas K.

Sr. Director of Training

> "It isn't exactly clean and can lead to some confusion when auditing learner completions to understand which version was completed vs..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___4090646)

Jessica M.

Learning and Development Digital Specialist

> "Their CSM and Account Managers are always knowledgeable about upcoming rollouts, products and how this may fit into our training plans, with..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6875160)

SN

Sherrie N.

Staffing Coordinator

> "I looked at UKG LMS and it isn't as user friendly as Absorb"

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6252240)

JG

Jodi G.

Family Strengthening Program Specialist

> "Another thing I really like about Absorb is that multiple team members can be set up as admins."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7142320)

VR

Verified Reviewer

Accessibility Evangelist

> "As with many content management systems, it takes some getting used to."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6220388)

MH

Matt H.

Clinical Care Manager

> "It's easy to use features for both creating content and managing course enrolments and tracking."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7150781)

VR

Verified Reviewer

Owner

> "This can be frustrating for users who are eager to get started with the platform and may not have the resources or expertise to complete the..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___4859384)

RB

Rebeca B.

Global Learning and Developement Admin

> "Overall, I had a good experience with Absorb LMS, in terms of security, support and interface, looking forward to what we can achieve..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7156834)

SP

Stefan P.

Manager, Knowledge Management

> "The interface is also quite rigid: for example, thumbnails or banners must have precise dimensions, otherwise images are stretched. Because..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___3493538)

CM

Caitlin M.

Instructional Designer

> "I also appreciate the automation features like auto-enrollments and reminders, which save a lot of manual work."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7030137)

KS

Kelly S.

Sales Enablement

> "There are obviously features that are not offered in Absorb that frustrate our admins and we have just signed up for Absorb Analyze to make..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___3780647)

MM

Moushmi M.

Senior Digital Learning and IT training Officer

> "Additionally, the platform is very well-organized when it comes to setting up courses, users, and other features."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7127628)

SP

Stefan P.

Manager, Knowledge Management

> "Look and feel customization lacks flexibility"

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___3493538)

ES

Elaine S.

Learning and Development Specialist

> "I like the clean interface and navigation of Absorb LMS."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7187916)

VR

Verified Reviewer

Manager Training Operations

> "We have observed a few lacking capabilities in out of the box reporting to be able to report on these programs in a holistic way."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___2698553)

AR

Annelise R.

Manager of Learning and Development

> "We've found it to be a powerful and easy-to-understand platform with capabilities we're still exploring and figuring out how to implement."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7134609)

CJ

Christine J.

LMS Administrator

> "Initially, the course creation set up was a bit daunting, many pages to flip through."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___2684107)

SB

Sophia B.

IT Manager

> "One of the absolute standout features for us is the ADP connector."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7139069)

VR

Verified Reviewer

HR Manager

> "Most issues I have to try and resolve myself by resetting and that causes me other issue."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___2510395)

SO

Stuart O.

Training Analyst

> "The customizable and responsive UI, snappy reporting engine, and (mostly) intuitive admin interface."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6724142)

JP

Jo P.

Director of Training and Development

> "Reporting functionality isn't as intuitive as the rest of the tool. "

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___2688731)

Jessica M.

Learning and Development Digital Specialist

> "We were able to demo and test sandbox modes and the different add-ons before purchase, ensuring we were confident that it would meet our..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6875160)

VR

Verified Reviewer

Learning & Development Manager

> "Long wait times and support team aren't helpful"

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___2813104)

JR

Jeff R.

Platform Administartor

> "User management is really easy and the notification process very effective, saving admin time."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7184667)

VR

Verified Reviewer

HR Manager

> "Cannot see how many absences from courses that users have."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___2510395)

AR

Annelise R.

Manager of Learning and Development

> "We haven't encountered many bugs or issues, but the ones we have were explored and addressed very quickly by the team."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7134609)

EH

Edward H.

CIO/CTO

> "Cannot purchase different quantities of different products. "

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___2867624)

JN

Jack N.

Director Internal IT

> "We make heavy use of the AI Voice Over - it saves us a lot of time and makes the content audio very consistent and professional."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6723974)

VR

Verified Reviewer

HR Manager

> "I rushed into this purchase a little and didnt investigate the level of support that would be offered."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___2510395)

LM

Lorraine M.

Talent Management

> "Apart from the vast library of updated courses, Absorb has excellent customer support."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7157434)

Eunice S.

Business Development Manager

> "It lacks versioning."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___2743989)

RC

Rachel C.

Learning and Development

> "As a former teacher, I value the ability to create in-house training content tailored to our industry, technology, and compliance needs."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6731341)

EH

Edward H.

CIO/CTO

> "Reporting is VERY Lacking."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___2867624)

JM

Jessica M.

Learning and Development Officer

> "Mobile version was helpful to do training on the go."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7150743)

EH

Edward H.

CIO/CTO

> "DO NOT expect SUPPORT Assistance !!"

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___2867624)

AR

Annelise R.

Manager of Learning and Development

> "The customer support team is exceptional in their knowledge and willingness to help us improve our learner experience."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7134609)

SN

Sherrie N.

Staffing Coordinator

> "I looked at UKG LMS and it isn't as user friendly as Absorb"

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6252240)

SM

Stephanie M.

Quality Improvement and Staff Development

> "Absorb LMS is a user-friendly learning management system that offers several advantages for organizations looking to streamline training and..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7013723)

JR

Jeff R.

Platform Administartor

> "There are different parts of the overall admin process that are less logical than expected."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7184667)

RB

Rebeca B.

Global Learning and Developement Admin

> "Overall, I had a good experience with Absorb LMS, in terms of security, support and interface, looking forward to what we can achieve..."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7156834)

MP

Marsha P.

Sr Mgr Learning and Development

> "This then allows incorrect data to appear for admins."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6213418)

SR

Sergio R.

Coordinatore Infermieristico

> "I am impressed by the friendly user interface of Absorb LMS."

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___7187331)

VR

Verified Reviewer

Learning & Development Manager

> "Long wait times and support team aren't helpful"

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___2813104)

Melissa K.

LMS Administrator

> "top notch customer service, intuitive interface and integrates well with other systems"

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___6540900)

EH

Edward H.

CIO/CTO

> "DO NOT expect SUPPORT Assistance !!"

[See full review](https://www.capterra.com/p/61763/Absorb-LMS/#Capterra___2867624)

[View Reviews](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

AP

Ashley P.

HR Manager

> "The reporting capabilities are robust, allowing HR teams to access and analyze workforce data efficiently, and the employee self-service features are generally well received and help reduce..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

AW

Adrienne W.

Payroll Manager

> "We have had some issue with the data integrity as there were mass changes done via Weblink both internally and by Paylocity team members that have created a historical pay history mess and there is no..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049172)

PJ

Peyton J.

Director of Operations

> "Paylocity offers a very user-friendly platform with a wide range of features all in one place, including payroll, time tracking, and HR tools."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321)

NW

Nyah W.

Payroll Analyst

> "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572)

FJ

Francesca J.

Manager

> "The platform offers a comprehensive set of tools that help streamline HR and payroll processes, though there are occasional areas where usability could be improved."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7121441)

TY

Tawanna Y.

Payroll Manager

> "Such as direct deposits going to wrong or inactive account, old garnishments being activated after being paid off already, PTO balances didn't come over correctly, 401k transferred as a flat rate..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049025)

Nikki C.

office manager

> "The platform made it simple to access pay stubs, track time, request time off, and manage HR tasks all in one place."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884)

TM

Tony M.

General Manager

> "Employees’ direct deposit info changes without their permission, terminated employees have become reactivated, and simple actions like reactivating a multiple changes or other bulk edits are extremely..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024911)

ME

Michelle E.

Senior Manager, Marketing and Operations

> "The timesheet functionality is good, as well; it allows us to track billable hours across various client jobs, and access relevant notes per subsection of times worked."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016812)

AP

Andrea P.

HR Coordinator

> "Sometimes I feel like the tax support isn't very thorough, having to follow up multiple times on a single issue, and not getting the correct advice to resolve the issue. And it may just be just me,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319)

MUR

Minhaz Uddin R.

Financial Analyst- Payroll

> "The platform streamlines payroll and HR processes effectively and helps keep everything organized in one system. While there are occasional usability challenges and minor delays, the overall..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103784)

SU

Stacey U.

Director of Human Resources

> "The experience with a new team for our 2026 OE was the most challenging of my career, with multiple errors, workflow issues, incomplete work and many phone calls and emails to reach a resolution."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103172)

JM

Jessica M.

Human Resources Manager

> "The product itself has great options with expense, time and labor, performance management, now asset management, HSA, Flex Spending, COBRA support, ETC."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025979)

RC

RJ C.

Finance Manager

> "For example, editing PTO rules / accrual rates has been difficult in the past - they make me fill out a form with tons of questions (some don't even apply to our usage), and whenever I do that, I feel..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7079912)

SM

Sue M.

HR Director

> "Paylocity took our growing company from a manual payroll system without HR recordkeeping and has streamlined many processes, saving many hours with reporting and HR tracking."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050263)

AD

Alma D.

HR Generalist

> "Recruiting module has its downfalls, such as not being able to extract all candidate data to a csv or xls file where the employer can better filter for candidates."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087295)

HK

Hardeep K.

HR Generalist

> "I oversee payroll, benefits administration, onboarding, offboarding, time & attendance, HRIS data management, and system-level configuration—and Paylocity supports all of these areas seamlessly."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583)

PA

Paola A.

Human Resources Manager

> "Additionally, customer support could be improved, as resolution times are often long even with a dedicated manager, and frequent changes in account managers (at least three times a year) create..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048628)

HK

Hardeep K.

HR Generalist

> "It has allowed me to streamline processes, standardize workflows, run cleaner audits, and support my organization more efficiently."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048583)

KR

Kevin R.

Sr Payroll and Benefits Manager

> "My biggest pet peeve with Paylocity is the inability to change an employee's ID - this should be updateable but appears to also be Paylocity's internal unique identifier for each employee."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094873)

SD

Suraj D.

Payroll Auditor

> "Overall, Paylocity provides a solid payroll and time management solution with useful features and a generally user-friendly interface. While it handles most tasks efficiently, occasional issues with..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016317)

AG

Ashley G.

After school and summer camp teacher

> "It requires WiFi, if you are using the app for clocking in and out of a shift and you are in a “dead zone” you will not be able to clock in or out."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060277)

TO

TJ O.

Payroll Manager

> "Paylocity has a robust reporting platform that streamlines payroll review and ongoing audits and greatly improve the process as a whole."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040595)

AP

Ashley P.

HR Manager

> "Similarly, after transitioning to Paylocity's HSA/FSA administration services, employees expressed considerable frustration with the account setup process and ongoing account access."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

AS

Alexandra S.

Sr. HR Generalist

> "It’s a user-friendly platform that makes it simple to manage everyday tasks like viewing pay information, tracking time, and accessing company resources."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016188)

PSP

Pauline Sher P.

HR Generalist

> "Time logging in is a hassle when you need 2 windows open for Time/Labor and HR/Payroll and the system keeps kicking you off in the middle of your typing doing your work."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684)

AP

Angela P.

Director Human Resource

> "The platform offers a comprehensive and user-friendly system that makes managing HR, payroll, and employee engagement efficient and effective. While there are minor frustrations, they are far..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7029030)

CM

Christina M.

HR Director

> "It can be difficult to know where in the menu I need to go to access certain settings, and some settings are not even open for clients to update, they have to be done on the back end by Paylocity."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016227)

AA

Ahtziri A.

HR Generalist

> "The mobile app is super convenient too, I can approve timecards, view paystubs, and send messages without having to log in from a computer."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024652)

MW

Maddy W.

HR Generalist

> "In our business, time off requests change frequently and having to manually update the balance each time or deleting the request entirely and resubmitting it is frustrating."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094834)

JH

Jennifer H.

HR Director

> "Features such as direct deposit, tax filing, reporting, and system integrations make payroll and HR tasks more streamlined."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016203)

JS

Jamie S.

Human Resources Director

> "In many ways the HR & Payroll modules do not completely sync with the T&L modules and items have to be completed in both areas for them to work."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024679)

Shelly O.

Direct Support Professional

> "I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7088348)

KV

Katie V.

HR Manager

> "Also, sometimes the Time and Labor module doesn't sync well with the HR and Payroll system."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7187751)

AK

Amanda K.

Human Resources Director

> "We chose Paylocity for payroll, but having additional modules was great: recruiting, benefits management, ACA reporting, OSHA tracking, I-9 compliance, etc."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016208)

DW

DEbby W.

Payroll Manager

> "Not enough communication when changes made such as to entry screens When adjustments made such as a no calc to correct, no one notifies you they have been completed"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040544)

MD

Marilyn D.

Agency

> "Overall, Paylocity has been a valuable solution for our organization, providing an efficient payroll experience and helping us manage workforce needs with confidence."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7162634)

KB

Kate B.

HR Director

> "We use Paylocity as a school and sometimes it does not properly organize our employees, benefits, pay in a way that works for us."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7094809)

TB

Tara B.

Human Resources Executive

> "I love the new AI search feature and I even uploaded our handbook, into Paylocity so our employees can search it easier, using the AI feature."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016209)

KD

Katie D.

Administrative

> "Customizing reports often requires more manual effort than expected, and the system occasionally lacks flexibility for unique organizational workflows."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016354)

MB

Mark B.

Business Manager

> "Knowing that my role encompasses HR, benefits, payroll, employee continuing education, background checks, regulatory and more, Paylocity made it easy for me to get up to speed."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041402)

NB

Nick B.

Senior Accountant

> "Messages that are created from Paylocity and emailed to employees do not include the full message in the email, preventing employees from reading the entire message without having to open Paylocity."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6561127)

NT

Nijah T.

THERAPIST

> "Also, I like how you can see everything on one page such as vacation, sick hours, work announcements, employee's birthday and work anniversary date."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7060281)

TL

Tonykea L.

People Technology Partner

> "This delay can create bottlenecks, especially when time-sensitive payroll or HR issues are involved, and can impact overall efficiency."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087403)

CY

Chloe Y.

Human Resources Manager

> "Paylocity has helped our employees gain confidence to handle certain things on their own, such as submitting timecard adjustments, where they used to rely heavily on HR to do this. "

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309)

PJ

Peyton J.

Director of Operations

> "Some features can be difficult to navigate initially, and certain workflows are not as intuitive as they could be."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321)

JD

Jennifer D.

VP of HR

> "Paylocity is a decent HRIS, especially for companies that don’t require a lot of customization. While the assigned team model is a major benefit, increased flexibility would make the platform much..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7064694)

MS

Michael S.

Administrator

> "It is one of the most convoluted, confusing payroll programs i have ever seen. And have been involved with payroll systems since the mid 1980's."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7133230)

OP

Octavio P.

Bookkeeper

> "Awesome, it helps a lot to do payroll this way, i can centralize tasks of payroll on me, that previously were distributed along various team members, and i dont feel the extra pressure of this."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034)

MH

Michelle H.

Payroll and Benefits Manager

> "I was unaware that we were receiving payments and they were not going to our carriers for the coverage so the coverage was stopped and I received no notice of getting the payments from the previous..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7020042)

TB

Theresa B.

Human Resources Manager

> "We like having our Payroll, Timekeeping, and Benefit Management all on the same platform, streamlining operations while reducing errors."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024772)

JW

John W.

HR

> "For instance, why when I try to make a timecard correction do I get an error saying the change would affect the employees negative balance when all I'm doing is changing a clock out to a clock in or..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6641539)

SB

Shane B.

Accounting and HR Manager

> "It's wonderful for tracking employee time, as well as for processing payroll payments, which has been made even easier with their recent update."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016349)

BA

Brenda A.

HR, Payroll and Benefits Manager

> "However, the system not being able to integrate seamlessly across different modules makes our HR processes difficult to manage at times."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103181)

SB

Stephanie B.

Director of Administration- Controller

> "The software includes thoughtful features like built-in payroll notes that make it easy to stay completely paperless and keep all documentation in one place."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087284)

JV

Jazmin V.

HR Generalist

> "Time Off is now harder for team members to find, and it’s not as accessible as it was under the old Self-Service layout. Since it moved to Time & Labor, it has thrown a lot of employees off and..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048631)

AP

Ashlyn P.

HRIS Administrator II

> "The platform offers a wide range of tools that streamline HR processes, and I especially value how customizable many of the modules are."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048611)

KY

Kathy Y.

Manager of Compensation and People Analytics

> "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193)

AK

Alie K.

Payroll Manager

> "The automated calculations, tax filings, and direct deposit features have drastically reduced manual errors and saved us countless hours."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7042375)

SC

Sophie C.

HR Manager

> "Customer service and support. Whenever I called in for help I got a little attitude and most of the time, I was told someone will get back to me after they look int the situation and I sometimes I was..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7136315)

IO

Ivy O.

Office Manager

> "I like that employees has the ability to send corrections for their timecards, it gives them responsibility too for their hours, and not just the supervisor."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087271)

RK

Robert K.

Controller

> "While if offers a lot of features, the system does not allow a lot of flexibility if your internal process doesn't work exactly like the way they designed the feature."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041635)

RM

Robin M.

Sr HRBP

> "Tracking of communication to candidates, instead of through Outlook, has helped our recruiting team through a major initiative where temporary help was brought in and that communication with..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025089)

AM

Ashley M.

Director of Operations

> "My Copy Cost Center function does not work, I have reached out multiple times when we first started, it states its been saved, they tell me its working, its not."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087458)

Nikki C.

office manager

> "Everything is organized in one place, making it convenient for both employees and employers to manage day-to-day workforce needs efficiently."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884)

OP

Octavio P.

Bookkeeper

> "Is a little inflexible on some things, for example, on the taxes section for each employee, if you want to withhold an additional amount it only is possible on flat amounts, not on percentages"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095034)

SD

Sissie D.

Director of HR

> "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164)

CC

Chris C.

Payroll Manager

> "It can sometimes take longer than I’d like for a response and if I call my account rep is never available and I prefer to not get an extra rep involved if I can avoid it."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040762)

KM

Kelli M.

Senior Accountant

> "I like that I can reach out to my account manager at any time and will get a quick response back to any issue that I may be having."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7120011)

AP

Ashley P.

HR Manager

> "Where my experience became frustrating was with customer support and some of the additional products sold as part of the Paylocity ecosystem."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

Nikki C.

office manager

> "It's a reliable, easy-to-use platform that simplifies payroll, time tracking, and HR tasks."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7188884)

PSP

Pauline Sher P.

HR Generalist

> "for 4 digits (seconds/hundred seconds) which is overkill that makes reports column longer and cluttered, messy to view and harder to use."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024684)

AT

Angela T.

Human Resources

> "I like that the staff have a way to track their time off, see their checks, and update their own information rather than the old paper methods we were using before."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7018695)

DO

Diana O.

HR Accounting

> "time off accruals some times do not comply with original records, would be better if the design on processing payroll application could be less bright"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7042520)

JB

Jennifer B.

Director of Operations

> "I also like that certifications can be stored in the employees online file and expiration dates can be run in a quick report"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040715)

KR

Katrice R.

Office Manager and League Administrator

> "Instead of listening to my issues and working with me to correct tax filing, I keep getting responses repeating what I already know and being told the problem is fixed when it is not."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7041229)

AP

Andrea P.

HR Coordinator

> "I also like the balance Paylocity has of things that Paylocity sets up for us on the backend like open enrollment and new module initial setup."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016319)

AP

Ashley P.

HR Manager

> "I was also disappointed by several add-on products that were represented as seamlessly integrated but did not function as expected in practice."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

EP

Erika P.

HR Manager

> "I love that employees can encourage each other and have reasons to celebrate one another (announcements of birthdays, anniversaries, other employees making posts to recognize people.)"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050815)

SC

Sarah C.

President

> "There are too many steps to get a job done. When running payroll there are a million buttons to push and screens to go through and the website isn't very intuitive."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016828)

HF

Heather F.

HR Generalist

> "The layout of the platform is very user-friendly; I also like the Knowledge Base section to help search for functionality and other FAQ's."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087280)

KJ

Karen J.

HR Business Partner

> "A lot of the functionality either does not work as described or is not intuitive."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024997)

AM

Alison M.

Senior HR Generalist

> "We have been so happy with all the funcialities that Paylocity provides to our organization and the customization to our organization as well."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7030292)

JB

Jeanette B.

Payroll Supervisor

> "I do not like the new Person Record screen."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048933)

AM

Amanda M.

Manager of People Operations

> "There are a lot of ways to customize the different modules to make it work for our specific business."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025977)

LL

LISA L.

Therapist

> "Some things were not as intuitive to use and took me a long time to figure out."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___6093227)

Emmy G.

HR and payroll coordinator

> "Love the new home screen design for easy access to the things i use most."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7072458)

MO

Michelle O.

Payroll and Benefits Coordinator

> "There are something’s that don’t seem to be able to be customized to the point that our company would like."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___4398722)

FL

Fernando L.

Human Resources

> "The plus for Paylocity is the ability to integrate outside vendors into the system and make one place to do all."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7005017)

AP

Ashley P.

HR Manager

> "I was also disappointed by several add-on products that were represented as seamlessly integrated but did not function as expected in practice."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

RB

Rosonia B.

Human Resources Administrator

> "The ability it provides to integrate with other platforms our organization utilize makes our job easier"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7024245)

SL

Stefanie L.

Senior VP of People Operations

> "Payroll set-up was the hardest integration and working with various subject matter experts were difficult at times."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016298)

YD

Yvette D.

Practice Administrator

> "The integration with our retirement plan and benefits administration is like the cherry on top. "

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095008)

JJ

Jamie J.

Executive Assistant

> "Some third-party applications do not integrate smoothly with the Paylocity platform"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095705)

CY

Chloe Y.

Human Resources Manager

> "Everything we use it for has become easier, and I've heard that integrations, like with Justifacts, make hiring a lot easier."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7087309)

KR

Kim R.

Human Resources Manager

> "The custom calc and integration teams move extremely slow!"

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025063)

SD

Sissie D.

Director of HR

> "This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103164)

PJ

Peyton J.

Director of Operations

> "Some features can be difficult to navigate initially, and certain workflows are not as intuitive as they could be."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7123321)

LM

Lisa M.

HR Director

> "Coming from an HRIS system that was daunting and unimpressive, I was skeptical about the process of learning a new system, but Paylocity made things easy, so much so that we have 3 businesses signed..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7103152)

SL

Sheree L.

Secretary

> "Some navigation in the system is a bit hidden and I’m also missing the orange colored buttons that helped me figure out what to do next."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016548)

KS

Katie S.

HR Project Manager

> "Admin configuration is not always intuitive; however, support is very helpful with navigating this, and I do like that there are so many options for customization."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7090772)

TS

Tatum S.

HR Generalist

> "App is a little crowded- it's hard to navigate and to verbally navigate someone to certain screens when talking to them on the phone."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7112371)

Michelle W.

HR Director

> "Their time card feature is intuitive and employees are able to navigate it quickly and efficiently."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040531)

IJ

Isaac J.

Project Administrator

> "It can be difficult to find what you need, and adjusting permission settings is like navigating a labyrinth."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040752)

RM

Robin M.

Sr HRBP

> "Tracking of communication to candidates, instead of through Outlook, has helped our recruiting team through a major initiative where temporary help was brought in and that communication with..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7025089)

NW

Nyah W.

Payroll Analyst

> "When we have an issue occur and receive the response that it is a "known occurrence" but without any timeline of when it will be fixed. Or when we bring to discussion that something is not working,..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7040572)

DD

Danielle D.

HR Generalist

> "Wait time for support is minimal and resolutions are generally found in a reasonable amount of time, the staff is friendly during interactions via phone and email."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7016932)

KY

Kathy Y.

Manager of Compensation and People Analytics

> "The effectiveness of customer support when it comes to resolving issues. Although reps are responsive and quick to acknowledge tickets, they often lack the technical knowledge to provide timely or..."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7049193)

MS

Michael S.

Payroll Coordinator

> "Easy to follow modules and dashboards and the support you receive via chat, phone and PEAK makes me able to feel like I'm able to do a lot on my own within the system in support of our employees."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7050203)

AP

Ashley P.

HR Manager

> "Where my experience became frustrating was with customer support and some of the additional products sold as part of the Paylocity ecosystem."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7165728)

SD

Shyla D.

Human Resources

> "Our business is extraordinarily unique and Paylocity customer support has been phenomenal, they have held our hand every step of the way and tailored our system for us."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7095663)

CH

Christina H.

HR Director

> "The customer support, while friendly and quick, has not been able to resolve some of our issues and not lived up to the promises of the main basis of why we switched."

[See full review](https://www.capterra.com/p/86714/WebPay/#Capterra___7048661)

[View Reviews](https://www.capterra.com/p/86714/WebPay/reviews/)

## User interface

4.55 (361)

4.34 (1,933)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Academic/Education

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Absorb

Top features

28/50

-   Academic/Education
-   Access Controls/Permissions
-   Activity Dashboard
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Image
-   API
-   Assessment Management
-   Assessments & Quizzes
-   Assignment Scheduling
-   Asynchronous Learning
-   Blended Learning
-   Built-in Course Authoring
-   Certification & Licensing
-   Certifications
-   Collaboration Tools
-   Communication & Notifications
-   Compliance Tracking
-   Content Creation
-   Content Delivery and Tracking
-   Content Library
-   Content Management
-   Corporate/Business
-   Course Builder
-   Course Management
-   Course Marketplace
-   Course Tracking
-   Customer Training
-   Customizable Branding
-   Customizable Reports
-   Discussions/Forums
-   E-Commerce
-   eCommerce Management
-   eLearning Companies
-   Enrollment Confirmation
-   Extended Enterprise Learning
-   Feedback Management
-   Gamification
-   Generative AI
-   Gradebook
-   Industry Compliance
-   Instructor-Led Training
-   Knowledge Base Management
-   Learner Portal
-   Learning Paths/Tracks
-   Manager Portals
-   Mobile Learning
-   Multi-Language

[See all features](https://www.capterra.com/p/61763/Absorb-LMS/#features)

Paylocity

23/50

-   Academic/Education
-   Access Controls/Permissions
-   Activity Dashboard
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Image
-   API
-   Assessment Management
-   Assessments & Quizzes
-   Assignment Scheduling
-   Asynchronous Learning
-   Blended Learning
-   Built-in Course Authoring
-   Certification & Licensing
-   Certifications
-   Collaboration Tools
-   Communication & Notifications
-   Compliance Tracking
-   Content Creation
-   Content Delivery and Tracking
-   Content Library
-   Content Management
-   Corporate/Business
-   Course Builder
-   Course Management
-   Course Marketplace
-   Course Tracking
-   Customer Training
-   Customizable Branding
-   Customizable Reports
-   Discussions/Forums
-   E-Commerce
-   eCommerce Management
-   eLearning Companies
-   Enrollment Confirmation
-   Extended Enterprise Learning
-   Feedback Management
-   Gamification
-   Generative AI
-   Gradebook
-   Industry Compliance
-   Instructor-Led Training
-   Knowledge Base Management
-   Learner Portal
-   Learning Paths/Tracks
-   Manager Portals
-   Mobile Learning
-   Multi-Language

[See all features](https://www.capterra.com/p/86714/WebPay/#features)

### Recognition

Absorb is recognized as a top-rated tool in 3 Capterra Shortlist reports

Paylocity is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Absorb

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Paylocity

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Absorb

-   By Absorb
-   Located in Canada
-   Founded in 2002

Paylocity

-   By Paylocity
-   Located in United States
-   Founded in 1997

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Price

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow)

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4.3

Features

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4.5

Ease of Use

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4.3

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