# Compare CaterTrax vs Tripleseat 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Tripleseat and CaterTrax based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/6182-118047/CaterTrax-vs-Tripleseat

---

# Tripleseat vs CaterTrax Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TripleseatCaterTrax2/4 selected

[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[4.7 (572)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

[CaterTrax](https://www.capterra.com/p/6182/CaterTrax/)[4.6 (128)](https://www.capterra.com/p/6182/CaterTrax/reviews/)

[## Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[4.7 (572)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

MM

Based on [572 reviews](#user-reviews)

Positive

548

Neutral

12

Negative

12

[## CaterTrax](https://www.capterra.com/p/6182/CaterTrax/)[4.6 (128)](https://www.capterra.com/p/6182/CaterTrax/reviews/)

Starting Price

$150.00

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

LR

EE

CT

Based on [128 reviews](#user-reviews)

Positive

122

Neutral

4

Negative

2

## Summary

* * *

Features in Catering Software

Best performer

37 / 50

Only Tripleseat

-   Alerts/Notifications
-   Automated Scheduling
-   Calendar Sync

22 / 50

Only CaterTrax

-   Inventory Management
-   Order Tracking
-   Recipe Management

User satisfaction

User satisfaction

4.7

User reviews[572](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.6

User reviews[128](https://www.capterra.com/p/6182/CaterTrax/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$150Per Feature, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Designed for restaurants, catering, hotels, wineries, breweries, bars, nightclubs, private events, stadiums, corporate events, bowling alleys, and more.

Best for

CaterTrax supports catering operations across the non-commercial foodservice industry, from the largest enterprises in North America to smaller self-operated locations and multi-units.

## User reviews

Pros & cons

MM

Mai M.

Managing Director

> "It keeps my completely on task, provides quick and user friendly proposals to clients and allows me to keep up with..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7077621)

RH

Robert H.

Events Manager

> "This is frustrating for the client and the business. If the client has to reach out to us via other means it is..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6853877)

AT

Andrena T.

Catering Manager

> "Tripleseat allows ease of managing a calendar, events, invoicing clients and building a menu throughout the system"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7022957)

JH

Joy H.

Production Events Specialist

> "Discussion function - no scheduled emails, browser is tough to work with. When having lengthy conversations with..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809103)

DB

Danny B.

Director of Events

> "It helps with the whole event process from lead generation, managing the event itself, and the whole financial side..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6861436)

KA

Ketile A.

Head of Events Sales

> "The mobile version: It isn’t as smooth or responsive as the desktop platform, which can be tough when I'm on the go"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6830881)

AB

Amy B.

Ownership

> "Book events seamlessly , collect payments, be on same page with my colleagues, collect web leads, use templates for..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6831066)

AC

Adrian C.

Sales Coordinator

> "I trusted tripleseat to integrate my leads from the knot months later I found out that it wasn't working properly,..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561418)

Maxwell P.

General Manager

> "The absolute standout feature for us is the integration with Opera PMS."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7059286)

SD

Sandra D.

Restaurant Events Consultant

> "I think the biggest issue I have is the concern that my emails (coming through Tripleseat) often get filtered into..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6567881)

RH

Robert H.

Events Manager

> "It has helped us grow our event business by keeping us organized and streamlining communication and document..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6853877)

AR

Alex R.

Events admin

> "I don’t like that messaging through tripleseat typically gets lost in our clients inboxes because it is often..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6852243)

JA

John A.

VP of Operations

> "The opportunity to be posted alongside of much larger restaurant groups through EventUp has led to our offstrip..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6837447)

ES

Ella S.

Manager- Events, Marketing, Partnerships

> "The guest discussion center has a few downsides, the formatting of emails is not how the email shows up in the guest..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6571877)

Maxwell P.

General Manager

> "Tripleseat combined with Opera PMS has completely transformed our workflow."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7059286)

ML

Monica L.

Sales and Events Manager

> "it can look like spam but so does any other email that comes from a booking system."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6805140)

LF

Lizette F.

Private Events Coordinator

> "I started my position as Private Event Coordinator 6 months ago and was intimidated at first but Triple Seat helped..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6855932)

VC

Vanessa C.

Director of sales

> "Having to convert some report into a excel format and it’s not very cute"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6790958)

CH

Courtney H.

Venue Rentals Coordinator

> "I can complete a booking from initial enquiry to signed contract and paid deposit in one day."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795923)

EY

Esther Y.

Community Engagement Manager

> "Does not show discount total at the bottom of invoice."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809106)

AD

Allyson D.

Owner

> "Great communication tool and system to organize leads and events all in one place."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809115)

KS

Kristi S.

Director of Events

> "I have constant issues with formatting documents."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6825138)

DB

Danny B.

Director of Events

> "Overall Tripleseat is great and works well if your venue has the need for a customizable event management platform."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6861436)

JS

Julia S.

Director of Training

> "Training the team took a little while and the internal resources for that are not as available as I would like."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6550195)

MS

Michaela S.

Senior Event Manager

> "I love the instant generation of the banquet event orders, contracts and invoices"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795715)

JM

Jennifer M.

Director, Private Event Sales

> "The quantity & price boxes are entirely too wide."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6562477)

AR

Alex R.

Events admin

> "The reporting function is also incredibly helpful for explaining event trends to the higher ups."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6852243)

JI

Jackie I.

Event Sales Coordinator

> "The updates as of a recent feel a bit sloppy"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795700)

ST

Susan T.

Director of Sales

> "The convenience and ease of the system to communicate and sent proposals and contracts to clients, plus the..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6836720)

EY

Esther Y.

Community Engagement Manager

> "Not friendly with printing."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809106)

MC

Mike C.

Production Manager

> "It helps make sure multiple departments can have the same information."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6829954)

AC

Adrian C.

Sales Coordinator

> "The integration with the Knot was a complete fail."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561418)

BR

Bryan R.

Marketing Director

> "If more customization options are added, we'd be able to replace multiple other software solutions with it."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6504632)

AP

Alexis P.

Sales and Coordinating Manager

> "The price of service has been going up 5% each year for the past 3 years."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6556680)

JH

Joy H.

Production Events Specialist

> "It’s very helpful to have templates and auto emails sent out with links includes"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809103)

TH

Tessa H.

Event manager

> "The cost for my business, too expensive for the scale we are."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6670066)

AF

Alanna F.

Director

> "Keeps our team organized, streamlines planning between kitchen and planners"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795718)

ES

Elise S.

Event & Programming Manager

> "There is a lag time when entering a new client who you'd like to add to an account which really slows down my work..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4907440)

KS

Kristi S.

Director of Events

> "The filtering is super beneficial as I manage many venues."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6825138)

CP

Christa P.

Corporate Director of Sales

> "We also experience glitches with TS taking with SNT not talking to each other. "

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4922137)

KL

Kate L.

Catering Brand Manager

> "Tripleseat is very user-friendly and supports our events operation with easy to read documents and a great..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561018)

VM

Vanna M.

Director of Sales

> "As the admin for leads, I am still confused on how to clear them from years ago."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4973159)

DA

Derry A.

Events Manager

> "Everything is in one place and it streamlines my documents."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6822942)

CE

Calista E.

Sales & Event Coordinator

> "I do not enjoy how fragile some of the features can be."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4910192)

MH

Meg H.

Sales and Event Manager

> "Helped streamline our event planning and communication"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795707)

MM

Mai M.

Managing Director

> "This sounds almost impossible, but I don't have a single negative thing to report about this platform."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4899398)

IL

Ilaria L.

Assistant Reservations Manager

> "Once you understand how to use it and you implement all the necessary t&c, is super easy to use and helpful."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7033764)

CB

Courtney B.

Director of Marketing & Events

> "The email functionality is lacking - see previous comments in the survey."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2835062)

LF

Lizette F.

Private Events Coordinator

> "It helps me connect and communicate efficient efficiently & quickly"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6855932)

JH

Jennifer H.

Director of Coworking

> "Takes me hours to do what should be automated."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___3326927)

SR

Susanne R.

Catering Sales Director

> "We also love the integration between the option to pay directly through tripleseat which we are just starting. "

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561315)

Bobby G.

President

> "Feature requests are never taken seriously."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2965574)

KL

Kate L.

Catering Brand Manager

> "The online portal is fantastic- clients sign contracts and pay their invoices while I am sleeping! "

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561018)

RM

Rebecca M.

Night Auditor

> "The annoying, time wasting and the unnecessary notifications."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2433921)

TS

Tammy S.

Catering Coordinator

> "It’s easy to learn, keeps all communication in one place, and makes the proposal process fairly simple and quick."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6782506)

RM

Rebecca M.

Night Auditor

> "I have nightmares about those dreadful notifications."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2433921)

[View Reviews](https://www.capterra.com/p/118047/Tripleseat/reviews/)

LR

Lynn R.

Controller

> "Our team can easily access and process orders, print reports for staff and track sales."

[See full review](https://www.capterra.com/p/6182/CaterTrax/#Capterra___2765364)

EE

Erika E.

Catering Manager

> "What I like the least is that sometimes my webpage needs minor changes like verbiage and I have to submit a full ticket for something I could just have done..."

[See full review](https://www.capterra.com/p/6182/CaterTrax/#Capterra___2841977)

[View Reviews](https://www.capterra.com/p/6182/CaterTrax/reviews/)

## User interface

4.67 (572)

[CaterTrax](https://www.capterra.com/p/6182/CaterTrax/)

4.63 (128)

### Features

Tripleseat

Top features

37/50

-   Accounting Integration
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Scheduling
-   Banquet Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Communication Management
-   Contact Database
-   Contact Management
-   Contract/License Management
-   Cost Management
-   CRM
-   Customer Database
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Delivery Tracking
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Event Calendar
-   Event Management
-   Event Scheduling
-   Facility Management
-   For Catering Businesses
-   Generative AI
-   Historical Reporting
-   Interactive Reports
-   Inventory Management
-   Invoice Management
-   Kitchen/Menu Management
-   Loyalty Program
-   Mobile App
-   Multi-Location
-   Online Ordering
-   Order Management
-   Order Tracking
-   Payment Processing
-   Proposal Generation
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Recipe Management
-   Recurring Orders

[See all features](https://www.capterra.com/p/118047/Tripleseat/#features)

CaterTrax

22/50

-   Accounting Integration
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Scheduling
-   Banquet Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Communication Management
-   Contact Database
-   Contact Management
-   Contract/License Management
-   Cost Management
-   CRM
-   Customer Database
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Delivery Tracking
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Event Calendar
-   Event Management
-   Event Scheduling
-   Facility Management
-   For Catering Businesses
-   Generative AI
-   Historical Reporting
-   Interactive Reports
-   Inventory Management
-   Invoice Management
-   Kitchen/Menu Management
-   Loyalty Program
-   Mobile App
-   Multi-Location
-   Online Ordering
-   Order Management
-   Order Tracking
-   Payment Processing
-   Proposal Generation
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Recipe Management
-   Recurring Orders

[See all features](https://www.capterra.com/p/6182/CaterTrax/#features)

### Recognition

No recognitions have been awarded to Tripleseat

No recognitions have been awarded to CaterTrax

### Deployment & support

Tripleseat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CaterTrax

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Tripleseat

-   By Tripleseat
-   Located in United States
-   Founded in 2008

CaterTrax

-   By CaterTrax
-   Located in United States
-   Founded in 2004

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vs

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[4.47 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/26318-118047/Cvent-Event-Management-vs-Tripleseat)

[CaterTrax](https://www.capterra.com/p/6182/CaterTrax/)[4.63 (128)](https://www.capterra.com/p/6182/CaterTrax/reviews/)

vs

[Caterease](https://www.capterra.com/p/2280/Caterease/)[4.36 (110)](https://www.capterra.com/p/2280/Caterease/reviews/)

$150

Price

$99/month

4.4

Features

4.1

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/2280-6182/Caterease-vs-CaterTrax)

[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[4.67 (572)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Contact vendor for pricing

Price

$31.1/month

4.5

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/118047-135618/Tripleseat-vs-Odoo)

[CaterTrax](https://www.capterra.com/p/6182/CaterTrax/)[4.63 (128)](https://www.capterra.com/p/6182/CaterTrax/reviews/)

vs

[Deputy](https://www.capterra.com/p/167811/Deputy/)[4.61 (768)](https://www.capterra.com/p/167811/Deputy/reviews/)

$150

Price

$6.5/month

4.4

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/6182-167811/CaterTrax-vs-Deputy)