# Compare CaterTrax vs Deputy 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CaterTrax and Deputy based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/6182-167811/CaterTrax-vs-Deputy --- # CaterTrax vs Deputy Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CaterTraxDeputy2/4 selected [CaterTrax](https://www.capterra.com/p/6182/CaterTrax/)[4.6 (128)](https://www.capterra.com/p/6182/CaterTrax/reviews/) [Deputy](https://www.capterra.com/p/167811/Deputy/)[4.6 (768)](https://www.capterra.com/p/167811/Deputy/reviews/) [## CaterTrax](https://www.capterra.com/p/6182/CaterTrax/)[4.6 (128)](https://www.capterra.com/p/6182/CaterTrax/reviews/) Starting Price $150.00 Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment LR EE CT Based on [128 reviews](#user-reviews) Positive 122 Neutral 4 Negative 2 [## Deputy](https://www.capterra.com/p/167811/Deputy/)[4.6 (768)](https://www.capterra.com/p/167811/Deputy/reviews/) Starting Price $6.50/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [768 reviews](#user-reviews) Positive 712 Neutral 36 Negative 20 ## Not a match? 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Best for Deputy serves businesses in various industries, including hospitality, hotel, retail, healthcare, construction, teaching, childcare, security, service and more. ## User reviews Pros & cons LR Lynn R. Controller > "Our team can easily access and process orders, print reports for staff and track sales." [See full review](https://www.capterra.com/p/6182/CaterTrax/#Capterra___2765364) EE Erika E. Catering Manager > "What I like the least is that sometimes my webpage needs minor changes like verbiage and I have to submit a full ticket for something I could just have done..." [See full review](https://www.capterra.com/p/6182/CaterTrax/#Capterra___2841977) [View Reviews](https://www.capterra.com/p/6182/CaterTrax/reviews/) Anthony R. finance and international business > "It is a platform with multiple very nice functions for my work that benefit me in monitoring and planning, its system is very..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6362198) LU Lia U. Owner > "Ive used Deputy for almost as long as it has been around, and the customer services is absolutely disgraceful these days, you..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6770508) MG Moran G. Mobile Marketing Lead > "Deputy ensures that workflow continues smoothly when rescheduling, allowing us to avoid tasks being affected, and find..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6646595) MG Maxx G. Inventory Manager > "When my team used it the time clock did not sync up with the app perfectly and sometimes was a bit of a lag." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7051507) AE Amy E. Vice President > "Our employees find it easy to use, and the punch details easily export to our payroll system." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7050994) TL Tim L. Operations > "Its not the cheapest option if you have a lot of staff doing few hours, as its a per user subscription I think." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6820486) LN Lori N. Owner > "Deputy saved me a ton of time with keeping track of scheduling needs, time off requests, and logging employee timecards!" [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6751797) AF Angelica F. Tutor > "Also, there were times when schedule updates didn't show up right away, so I had to double-check with my manager." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7016301) CR Charly R. OPS Manager > "I will certainly give a 9.5/10 to deputy , not just a big fan of the last update for timesheet approvals" [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7106793) DJ Derek J. Owner > "The automations for scheduling are difficult to set up and usually don't work with complex scheduling requirements." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6564506) IH Isabella H. Marketing Manager > "It is user friendly, allows for accurate time tracking and also it is mobile friendly." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6882607) SB Sue B. CEO > "Errors in the software that are ignored - and then they start quoting the terms and conditions to me when I kick up about it" [See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___6469043) AF Angelica F. Tutor > "I also appreciated the notifications, since they helped me avoid missing any changes or updates." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7016301) LO Lia O. Vice President > "I do not like how it is mainly for restaurant industry; you should be able to choose your industry." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6832892) KW Katy W. Director, Talent Management > "There are a good amount of built-in features like State pay rules that help ensure compliance, as well." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6608143) WS William S. Operations Manager > "Our previous scheduling/timeclock solution ate up 1-1.5 hours per week of my time, with Deputy, I spend maybe 20 minutes a..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815804) LN Lori N. Owner > "Its the perfect app for streamlining team scheduling and keeping track of timesheets easily!" [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6751797) SE Sean E. Client Services Manager > "Customer services can sometimes take a while to respond to you." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6807308) UC Utsav C. Head Chef > "I have to create rosters, manage timesheets, monitor lot of activities including labour percentages and all and deputy..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4803520) JF Jack F. Director > "The promised data transfers are not available to me and the customer service team provide pathetic generic responses to my..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4827027) AC Aidan C. Cellar Door Manager > "Deputy has helped with simplifying rostering, award interpretation, communicating business essential info to staff, payroll,..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4934904) LF Lee F. Lead Developer - Technical Lead > "Whilst the mobile app was good, the it did occasionally have a delay in reading GPS information which caused issues with..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6206323) IH Isabella H. Marketing Manager > "Overall, the accessibility of the platform on my phone is what makes this app the best for me." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6882607) DR Desi R. Financial Broker > "when some people dont respond and or the app may just simply need to be updated for bugs" [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6536485) JL Janne L. Finance and Commerce > "It makes it easy to see the shift schedule from the application and thus have a clearer and more detailed work organization" [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6551942) JM Jeremiah M. Chief of operation > "The cost a month , that’s all I can think of and that’s me grasping at straws." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6816818) MP Mel P. Customer Service > "It was very easy to use and the user interface was simple for the user to figure things out their own." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7098425) JD Jackie D. Practice Manager > "Setting up PTO and other time off requests is clunky and not easy to intuitively review." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6754230) Caitlin X. Cluster Manager > "Support was helpful on the few occasions I needed it." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7087054) VR Verified Reviewer HR Manager > "It is very hard to get answers." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7102334) RB Rajit B. Coaching Director > "the ease of scheduling was really good, creating simple shifts that were easy to read on the app was great" [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6859246) RZ Rae Z. CEO > "the messaging/chat function was not that great or reliable" [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6712335) JH Jenna H. Business Manager > "Would love if they built out the platform more though so they had chat etc." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6785014) AB Aanchal B. Sales Associate > "In the ‘people’ section, not everyone in the organisation shows up." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6565581) RJ Richard J. General Manager > "Timesheets and hours checking was OK." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6879465) KW Katy W. Director, Talent Management > "This makes creating a schedule a nightmare. " [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6608143) MG Moran G. Mobile Marketing Lead > "Deputy, with its user-friendly interface, simplifies shift scheduling." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6646595) SB Sue B. CEO > "So many inconsistencies in the product and they don't care" [See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___6469043) LO Lia O. Vice President > "Fees are very affordable and the program is web based." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6832892) KW Katy W. Director, Talent Management > "The customer support from Deputy is honestly some of the worst I've ever encountered. " [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6608143) WS William S. Operations Manager > "Employee Access App & Scheduling features are great, allows me to manage scheduling quickly & on the go." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815804) RZ Rae Z. CEO > "Easy function, reliable scheduling, chat not the best" [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6712335) RB Rajit B. Coaching Director > "it was good, we enjoyed the platform and used it for many years, we stopped using it because of the price" [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6859246) VR Verified Reviewer Web Developer > "The mobile app functionality lags sometimes and doesn't work as efficiently as the web version does." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6039794) Tomoya K. Sales Representative > "I like how easy it is to use and understand the deputy platform." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7069947) BH Ben H. Director > "It can only export into 1 account code in Xero, so if like us you wish to export each department into a seperate account code..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3825050) Caitlin X. Cluster Manager > "It's so easy to use on both a manager and employee POV." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___7087054) Bruno T. Customer Care Team Lead > "There's one main gripe I've had with the platform: there's no easy way to copy a 3-week planning." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4818817) SE Sean E. Client Services Manager > "Very happy with Deputy and it is invaluable for our organisation." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6807308) JF Jack F. Director > "I have not had any positive experience with Deputy besides the robotic generic response in the chatbot be delivered in a..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4827027) TL Tim L. Operations > "I used it operationally for a few years and found it easy and functional." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6820486) BH Ben H. Director > "They charge this from the moment you hit send, so when a potential employee changes their mind and decides not to complete..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3825050) KM Kim M. Owner > "Love the copy paste function, the ease of seeing availabilty and being able to see the full month overview and staff costing." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4814355) TO Trent O. Director > "Unless you own an iOS device, do not purchase this software." [See full review](https://www.capterra.com/p/167811/Deputy/#GetApp___4871358) LD Lisa D. Lifeguard > "What I like the most about Deputy is it makes it easy to communicate with my boss with scheduling and shows me exactly when..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4825676) JC Jeff C. Owner > "Do not like how it auto ends shifts." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815625) OM Omar M. Barista > "My overall experience with Deputy was that it was easy to see my shifts, and clock in when I got to work" [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6479138) VP Vipin P. Store Manager > "It wasn't very easy to find employee and put in their pay info etc." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815996) ST Sonia T. Accountant > "The exportable reports are a nice feature, as these need to be viewed and stored by other people with no access to the tool." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___5025162) Jessica D. Game Programmer > "The inflexibility of Deputy's design architecture means that users cannot alter the interface's appearance." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4566342) TR Tania R. office admin > "My overall experience is very positive and our bussines has now been using it for a while and will continue to use in the..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6855953) JR Jillian R. CEO > "No way to track staff during on-call situations, so we had to figure out a work around" [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4693841) Jordan G. Host > "It's super easy to pick up shifts, offer shifts, an see who is working." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6503935) BH Ben H. Director > "It sends the employee an email and they follow a link to complete some info: it seems like a ripoff." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3825050) AB Amy B. Deputy registered manager > "The ability to copy weekly shifts, add and remove staff easily is great." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815153) AB Amy B. Deputy registered manager > "This is really frustrating when you are on-call and out and about." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815153) WA Wende A. HR Director administrative assistant > "I am able to search history on specific employees which is beneficial in reviews." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6192894) LF Lissa F. Director > "Communication is terrible and the product doesn’t do what they sold it to me on. If you are running a services business..." [See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___3577634) BA Becki A. District Manager > "It also helps me keep track of a large team across multiple locations." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6160488) VR Verified Reviewer web developer > "price is bit higher and has some bugs and glitch ." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4616548) JT Jordyn T. Catering manager > "The features that I found most beneficial are the time sheets that automatically update after every shift has been fantastic..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3970008) RC Richard C. Managing Director > "Support was hopeless. " [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4784705) CS Carlos S. Director > "Easy to use phone app for leaders and team members." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6575457) Shari G. Independent Contractor > "There sometimes is also a lag when starting/ending a shift and you have to ensure it was clicked properly or shows you've..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___3185964) WS William S. Operations Manager > "Scheduling features are very robust & it has saved me a ton of time managing a 25-30 employee team." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4815804) DS David S. Owner/manager > "Seriously, such a basic function is has been lacking for our entire time with Deputy (~5 years)." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4667051) SE Sean E. Client Services Manager > "The app is very user friendly." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___6807308) JR Jillian R. CEO > "Sometimes hard to figure out different pay areas." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4693841) MO Marco O. Owner > "It solved a really great problem for my company, since the program I was using before didn't help me to monitor the time..." [See full review](https://www.capterra.com/p/167811/Deputy/#Capterra___4814643) MM Melissa M. VP > "Send a message and still can't help. If you don't respond within 24 hours to a message they close your ticket and the..." [See full review](https://www.capterra.com/p/167811/Deputy/#SoftwareAdvice___3210353) [View Reviews](https://www.capterra.com/p/167811/Deputy/reviews/) ## User interface [CaterTrax](https://www.capterra.com/p/6182/CaterTrax/) 4.63 (128) [Deputy](https://www.capterra.com/p/167811/Deputy/) 4.61 (768) ### Features CaterTrax Top features 22/50 - Accounting Integration - AI Copilot - Alerts/Notifications - API - Automated Scheduling - Banquet Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Communication Management - Contact Database - Contact Management - Contract/License Management - Cost Management - CRM - Customer Database - Customizable Branding - Customizable Reports - Data Import/Export - Delivery Tracking - Document Management - Electronic Payments - Electronic Signature - Email Marketing - Event Calendar - Event Management - Event Scheduling - Facility Management - For Catering Businesses - Generative AI - Historical Reporting - Interactive Reports - Inventory Management - Invoice Management - Kitchen/Menu Management - Loyalty Program - Mobile App - Multi-Location - Online Ordering - Order Management - Order Tracking - Payment Processing - Proposal Generation - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Real-Time Updates - Recipe Management - Recurring Orders [See all features](https://www.capterra.com/p/6182/CaterTrax/#features) Deputy 17/50 - Accounting Integration - AI Copilot - Alerts/Notifications - API - Automated Scheduling - Banquet Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Communication Management - Contact Database - Contact Management - Contract/License Management - Cost Management - CRM - Customer Database - Customizable Branding - Customizable Reports - Data Import/Export - Delivery Tracking - Document Management - Electronic Payments - Electronic Signature - Email Marketing - Event Calendar - Event Management - Event Scheduling - Facility Management - For Catering Businesses - Generative AI - Historical Reporting - Interactive Reports - Inventory Management - Invoice Management - Kitchen/Menu Management - Loyalty Program - Mobile App - Multi-Location - Online Ordering - Order Management - Order Tracking - Payment Processing - Proposal Generation - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Real-Time Updates - Recipe Management - Recurring Orders [See all features](https://www.capterra.com/p/167811/Deputy/#features) ### Recognition No recognitions have been awarded to CaterTrax No recognitions have been awarded to Deputy ### Deployment & support CaterTrax Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deputy Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CaterTrax - By CaterTrax - Located in United States - Founded in 2004 Deputy - By Deputy - Located in United States - Founded in 2009 ## 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