# Compare LiveChat vs Whistle Messaging 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare LiveChat and Whistle Messaging based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/62194-181980/LiveChat-vs-Whistle

---

# LiveChat vs Whistle Messaging Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

LiveChatWhistle Messaging2/4 selected

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.6 (1,723)](https://www.capterra.com/p/62194/LiveChat/reviews/)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.7 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

[## LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.6 (1,723)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [1,723 reviews](#user-reviews)

Positive

1,641

Neutral

63

Negative

19

[## Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.7 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

Starting Price

$60.00

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

MR

SM

AM

Based on [132 reviews](#user-reviews)

Positive

126

Neutral

6

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,758 reviews from live chat software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Single Sign On

4.8

Chat/Messaging

4.7

Real-Time Notifications

4.6

Real-Time Monitoring

4.6

Mobile Access

4.6

\--%Fit

Missing features

Feature ratings

Single Sign On

NA

Chat/Messaging

4.4

Real-Time Notifications

NA

Real-Time Monitoring

NA

Mobile Access

4.6

User satisfaction

User satisfaction

4.6

User reviews[1,723](https://www.capterra.com/p/62194/LiveChat/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.7

User reviews[132](https://www.capterra.com/p/181980/Whistle/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

$60Per Feature, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

Best for

Whistle the #1 contactless hotel solution and trusted by 10,000+ hoteliers worldwide with instant integrations, fully automated messaging, task management, marketing features & more.

## User reviews

Pros & cons

CP

Colleen P.

Director of Programming

> "LiveChat allows us to connect with job seekers and community members in real time, making it easier to answer questions,..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7128573)

VR

Verified Reviewer

Managing director

> "I paid for this live chat service for years and it has consistently failed to work properly."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7067153)

VR

Verified Reviewer

Managing director

> "The only positive aspect was the initial promise of a multi-site live chat solution, which on paper appeared suitable for..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7067153)

RE

Robert E.

Administration

> "I canceled my LiveChat membership almost a year ago, yet out of nowhere, their system started charging my card in..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6710484)

CP

Colleen P.

Director of Programming

> "Helpdesk gives our team a more organized way to manage inquiries, track follow-up, and ensure nothing gets missed."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7128573)

VR

Verified Reviewer

Managing director

> "The service disconnects without warning."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7067153)

CP

Colleen P.

Director of Programming

> "ChatBot helps us extend support beyond regular office hours by responding to common inquiries and directing people to the..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7128573)

CE

Charles E.

Sales Manager

> "Difficult to get it setup and working correctly in my experience."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7151262)

Mai M.

Managing Director

> "We're already integrating it with other apps we use to create a really curated experience for our clients."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7120545)

VR

Verified Reviewer

Founder

> "The price has increased dramatically over the last few years and this means it is becoming less viable as a customer..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7004132)

VR

Verified Reviewer

Digital Marketer

> "Very easy to use, minimal coding experience, seamless integration on website, decent internal reporting capabilities,..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7095549)

Priyanka S.

Marketing Associate

> "The mobile app experience can be a bit clunky at times."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6646751)

LT

Lisa T.

Onwer

> "Best mix or features, integrations, and automation for a website chat service."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7106331)

Priyanka S.

Marketing Associate

> "LiveChat can be expensive for smaller teams."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6646751)

Bill L.

Vice President of Sales and Operations

> "The automation and reporting features also save time and help track performance."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7135451)

RE

Robert E.

Administration

> "On top of that, their service is way overpriced for what they offer."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6710484)

MM

Mohammed M.

Project manager

> "Overall it’s a fast and quick method to resolve the simple and easy issues where as for complex situations I may still..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7134794)

JM

Jazzmen M.

CEO

> "I hate that I can’t see more details about the person I’m chatting with."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6802720)

EG

Edgaras G.

Digital Marketing Specialist

> "It also offers specialized support, including a cloud based integration system for increased security in various areas."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6853760)

DP

Dhruvil P.

Software engineer

> "However, its potential for distractions, security risks, miscommunication, lack of face-to-face interaction, and..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4790878)

Brian S.

Director

> "LiveChat and HelpDesk are critical to my success in offering great support experience to my customers."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7100149)

AK

Abdullah K.

Software engineer

> "Typing lag: Depending on the internet connection and devices, live chat can be affected by typing lag, which can slow down..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4530270)

MD

Max D.

Night Audit

> "The interface is clean and intuitive, making it easy for both new and experienced user to navigate without much training."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7118313)

HA

Haroon A.

Lead officer

> "Sometime chatbot take too much time and response from the real person is late"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6031287)

MR

Mike R.

Manager of Customer Service and Training

> "I always liked using live chat to interact with customers, but when we launched our Shopify store this year and entered..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6630003)

DB

Destiny B.

Bartender

> "It always updates at the wrong time, causing me to not receive messages"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6314237)

RO

Rose O.

Head of School

> "Engaging with customers and prospects through LiveChat boost sales and in-turn high ROI."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6855091)

RB

Rayees B.

Project manager

> "It gets hanged sometimes and gives blurred images."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4922053)

CP

Colleen P.

Director of Programming

> "LiveChat, ChatBot, and Helpdesk have been very beneficial for our team."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7128573)

MP

Mattia P.

Head of Marketing and Communication

> "It costs a lot for poor quality service and support."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6094495)

Joseph H.

Executive Director

> "I really like the way it is added seamlessly into my websites."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7124184)

DP

Dhruvil P.

Software engineer

> "Overreliance on live chat software can lead to a lack of in-person communication, which may hinder team bonding and..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4790878)

Shaunak P.

Senior Data Engineer

> "I integrated Live chat with my client's website and it brought a lot of value in first 30 days of use."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6715788)

AJ

Aashish J.

CSM

> "Sometime their is lag in receiving chat."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4849696)

JM

Joanne M.

Manager

> "Quick and easiest software to use when you don’t have a live representative available on the phone."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7055726)

DP

Dhruvil P.

Software engineer

> "Live chat software can be a distraction for some team members, especially those who are easily distracted by notifications..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4790878)

CP

Chris P.

Supervisor

> "Their platform is extremely stable and we have never experienced an outage."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7150399)

MN

Manix N.

webmaster

> "Live Chat monitors the movement of our customers all the time, something some customers don't like."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4527416)

VR

Verified Reviewer

Customer Engagement Specialist.

> "Its integration within my department has significantly enhanced our interactions, leading to higher satisfaction rates..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4880324)

VR

Verified Reviewer

We are here to help everyone quickly!

> "I don't think it had any shortcomings, because it was not a good thing that it could not be added to a complete..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4518594)

DH

Dmytro H.

CTO

> "Quick and effective support, even on Saturday evening."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7112696)

AA

Avner A.

Product manager

> "Some missing features like :Turn on or off the chat after x time the agent not responding, remove the chat from the site..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___3155548)

PB

Pernia B.

Advisor to the Digital Marketing Team

> "LiveChat makes it super easy to enhance customer satisfaction by boosting real-time live chat."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6505506)

JS

Jasmin S.

Jasmin Safro

> "A lot of idiots use it .that's only reason I heat about love chat"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6126919)

LS

Lirim S.

Instrumentation and Automation PLSC

> "Thanks to the LiveChat option we are getting 5-star reviews for our customer service."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6327786)

Rachel B.

Director, Demand Generation

> "Although it is a plus that it has a mobile application, the truth is that it lacks many of the functions that its web..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___3509637)

CP

Chris P.

Supervisor

> "Our customers have never had a negative experience with the chat program."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7150399)

Kwandile Mabutho K.

Reviewer

> "It lowers image quality when service connection is bad"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___3719623)

WB

Waren B.

Director

> "It has streamlined communications making engagement with clients simple and transparent."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6504356)

NEH

Nganje Evakisse H.

Invoicing clerk

> "At times the connection fails and disconnects the software"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4468092)

PB

Pernia B.

Advisor to the Digital Marketing Team

> "Customer support for 24/7 has enabled us to retain customers and attract leads."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6505506)

VR

Verified Reviewer

Marketing Specialist

> "This does not have many of the extra features and "slick" look of many of its competitors."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___3636340)

Niel Winston T.

Remotasks.com

> "When they approach on costumer i feel very comfortable when asking youre problems and livechat helps you solve youre..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6329464)

VR

Verified Reviewer

Founder

> "Pricing, it is too expensive when compared with new solutions that provided chat solutions"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___3582687)

Daniel C.

Principal, Commercial Growth Operations Leader

> "The cost is justified, and recently the Livechat group introduced my institution to a Chatbot, which improved the..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4965506)

Dan J.

Owner

> "This can lead to frustration for both customers and support staff."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4393388)

RE

Robert E.

Administration

> "You’re much better off using Zoho Chatbot, which provides far better value and customer support."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6710484)

SN

Samuel N.

Manager

> "It's affected by poor network coverageLack of positive body feedback"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4764416)

JJ

Joyce J.

News Correspondent

> "This platform is a very useful tool because it has helped resolve issues with our customers."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6602591)

SS

Susheel S.

Data Analyst

> "Data privacy feature is a major concern for me"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4278819)

AM

Andrew M.

Owner

> "Mobile support for both iOS and Android apps is another great aspect."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6784391)

MR

Marina R.

Paralegal

> "It can be hard to find the correct auto-response quickly."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4472637)

VR

Verified Reviewer

Customer Engagement Specialist.

> "Moreover, Livechat serves as a powerful tool for converting interested prospects into paying clients, further contributing..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4880324)

MB

Mwesigwa B.

Content creator and an affiliate marketer

> "Some times responses are slow and you have to stand on for a while"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___3843723)

Cihan K.

Technical Service Engineer EMEA

> "We provide excellent customer service and can support customers immediately with specialized knowledge. Although not all..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4838651)

BT

Bahar T.

Student

> "Sometimes it’s challenging to report problems to customers services"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___3658967)

VR

Verified Reviewer

Accounts assistant

> "Allows an easy way to have contact with customers and allows us to connect to more customers in a smaller amount of time."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___5095739)

IJC

Irish Joy C.

Bookkeeper

> "Livechat sometimes have time zone issues."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4303730)

LT

Lisa T.

Onwer

> "smooth and easy so far."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___7106331)

MW

Mitchell W.

marketing manager

> "the agents who respond are generic and talk like robots."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___3758383)

VAM

Vittorio Andrea M.

artigiano

> "in all this, for me it is an excellent platform, you can immediately answer customers' questions, you can manage multiple..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6191886)

AK

Asraf K.

Recruiter

> "Customer may experience delay response "

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4677931)

Priyanka S.

Marketing Associate

> "The analytics offer helpful insights to improve support."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6646751)

DB

Dawn B.

Client Services/Operations

> "Sometimes the response to my question is slow."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___3541274)

HB

Holly B.

Owner

> "I love that it is easy for customers to get in touch with us easily and the app doesn't slow my website down!"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6644792)

LC

Lesily C.

Analyst

> "hours is a lot of you have an urgent problem"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4190812)

MdC

Maria domingas C.

pesquisador

> "the chatbot is able to immediately resolve low-complexity issues and requests, as well as the most frequently asked..."

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___4959258)

HJ

Hughetta J.

Cashier

> "I don't like the fact that they charge you to reply"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___3832818)

LN

Larry N.

Customer Service Coordinator

> "It is invaluable in supporting current customers and winning new ones!"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___6758586)

PG

Piyush G.

Solutions Design Engineer

> "Sometimes there are bugs or if we accidently close chat we lose the person and have to restart"

[See full review](https://www.capterra.com/p/62194/LiveChat/#Capterra___3451637)

[View Reviews](https://www.capterra.com/p/62194/LiveChat/reviews/)

MR

Manuel R.

Front Office Manager

> "I like being able to send out pre-arrival messages to all guest checking into my property and being able to chat with my team/guests through whistle..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3305728)

CK

Carol K.

Owner

> "The issues were only acknowledged after we invested our time to test, troubleshoot, provide screenshots and documentation. Despite their promises to let..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3303038)

SM

Sonya M.

Hotel Owner

> "The demo and tool was great compared to Akia. But wow what a difference in the onboarding."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___6259117)

CS

Corey S.

General Manager

> "Unfortunately, like an unsure but capable new employee, it is constantly looking for approval before providing the correct answer it already knew."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3562915)

AM

Andrew M.

General Manager

> "Sends a friendly reminder to our guests about their stay in case something happened and they forgot to cancel, which then allows us to provide better..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3316251)

CK

Carol K.

Owner

> "Whistle Messaging is a helpful tool when it's working but bugs in the software have repeatedly caused user frustration and required considerable time..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3303038)

JS

Jan S.

Owner/Innkeeper

> "This has freed me up to not only not have our guests text me on my private phone, but I use the automated messages and now feel great knowing they will..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322622)

CS

Corey S.

General Manager

> "Doesn't save much time if I have to "ok" everything that I already told it to say..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3562915)

LN

Lindsey N.

Marketing Director

> "The automations that we were able to set up help us to communicate with our guests without adding more to our staffs workload."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2900954)

SW

Sandy W.

Owner

> "It is frustrating that hitting the 'return' button automatically sends your comment to the guest, even though there is a 'send' button at the bottom...."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2698879)

DS

David S.

General Manager

> "Our guests are able to text us and not have to use a random number, we can send them post stay review questions, they can purchase mini bar items..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668821)

BC

Brendan C.

Marketing Manager

> "I don't like that we can't send direct photos anymore."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322438)

CG

Carolina G.

Innkeeper

> "It had helped us to task projects and keep updated with communications to guests and staff."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3309439)

JS

Jan S.

Owner/Innkeeper

> "Also, I have not figured out how to see all the guests who are checked in that I am communicating with."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322622)

MB

Michelle B.

Digital Marketing Manager

> "It gave us an easy way to communicate with guests using texting, as well as an easy way to answer potential guests via our website chatbot. "

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668371)

LF

Lindsey F.

Revenue Manager

> "This makes it difficult for everyone involved to stay up on messages without causing our front desk to miss the message because notifications cease."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2667742)

AG

Aidan G.

Guest Experience Manager

> "Having easy access to message guests, giving them the option to respond at their convenience."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3301771)

MB

Mackenzie B.

General Manager

> "There have been several occasions where I have missed an important notification because it was already read and not translated to me by my team as..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2669259)

KG

Kimberly G.

Director of Front Office

> "The text messaging option is helpful for responding to guest requests."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3318651)

CW

Carolyn W.

Operations Manager

> "I have also noticed that sometimes a message gets sent to multiple guests, when it is intended for only 1 person, which can be inconvenient."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668134)

LT

LaShonda T.

AGM

> "It allows me to communicate with the guest any time that's needed."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3309904)

EB

Erin B.

Operations Supervisor

> "Some rooms numbers don't associate with right profile, can message wrong guests unless it is caught by user"

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2679624)

ESF

E Scot F.

Innkeeper / Owner

> "We also love the automated review requests based on their response—the AI that is built in has increased the percentage of reviews we get by over 100%."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2720507)

SM

Samantha M.

Guest Experience Officer

> "We're still struggling with some areas of implementation."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322344)

TP

Tania P.

General Manager

> "The Automatic responses set up in the system also helped to answer the everyday questions of Guests without us having to repeat the same information..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2704126)

JM

Jessica M.

Owner

> "Also, please stop censoring names like "Dick"."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3301865)

LD

Larry D.

Owner

> "Whistle's texting communication actually enhanced guest satisfaction by providing them a convenient method to feel connected on their own terms without..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2681639)

DM

Dan M.

General Manager

> "Having been with a previous texting service that was more expensive and less functional, we could not be more pleased with the Whistle product and team...."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2667871)

MT

Martin T.

owner

> "Integrating this with our hotel software was easy and simple. But the fact that this allows us to now have contactless check-ins to our hotel, has given..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2690366)

MR

Marlee R.

Manager

> "I find it difficult to make the texts look good without proper spacing."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2679399)

SP

Scott P.

Manager

> "Automation of our welcome messages to guests is a huge time saver"

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3303531)

KA

Kyla A.

Office Manager

> "In this continued pandemic, guests are constantly cancelling and moving their reservations. "

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2669196)

NC

Noah C.

Front Desk

> "It is easy to communicate with the guests and Alerts are clearly displayed on the computer via email."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3301621)

MO

Michael O.

General Manager

> "Sometimes the notification tones are annoying and too frequent."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2667900)

LH

Lori H.

Manager

> "I like that we can communicate by text to our guests."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3315920)

RS

Randy S.

Hotel operations manager

> "For some reason I can not even find out how to create or change the templates we use."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2670229)

AS

Amanda S.

Front Desk Supervisor

> "It gives our guests an easy option of contacting our staff members and we are able to easily navigate throughout the system."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2669172)

ED

Erika D.

General Manager

> "I'm also a little nervous implementing the survey feature for our guests."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2679901)

TT

Thomas T.

lodging manager

> "integration with our PMS and keyless locks, very simple to get started."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322626)

MG

Maengel G.

Front Office Manager

> "The notification sound gets a little annoying but we just silence if needed."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668105)

[View Reviews](https://www.capterra.com/p/181980/Whistle/reviews/)

## User interface

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)

4.64 (1,723)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)

4.68 (132)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

LiveChat

Top features

33/33

-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   CRM
-   Customizable Branding
-   Document Storage
-   Email Management
-   File Sharing
-   Generative AI
-   Geotargeting
-   Interaction Tracking
-   Mobile Access
-   Multi-Channel Communication
-   Offline Form
-   Proactive Chat
-   Real-Time Analytics
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Screen Sharing
-   Search/Filter
-   Single Sign On
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Transcripts/Chat History
-   Transfers/Routing

[See all features](https://www.capterra.com/p/62194/LiveChat/#features)

Whistle Messaging

17/33

-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   CRM
-   Customizable Branding
-   Document Storage
-   Email Management
-   File Sharing
-   Generative AI
-   Geotargeting
-   Interaction Tracking
-   Mobile Access
-   Multi-Channel Communication
-   Offline Form
-   Proactive Chat
-   Real-Time Analytics
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Screen Sharing
-   Search/Filter
-   Single Sign On
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Transcripts/Chat History
-   Transfers/Routing

[See all features](https://www.capterra.com/p/181980/Whistle/#features)

### Recognition

LiveChat is recognized as a top-rated tool in 4 Capterra Shortlist reports

Whistle Messaging is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

LiveChat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Whistle Messaging

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

LiveChat

-   By Text
-   Located in United States
-   Founded in 2002

Whistle Messaging

-   By Whistle Messaging
-   Located in United States
-   Founded in

## Popular Comparisons

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vs

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4.6

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[View full comparison](https://www.capterra.com/compare/135003-181980/Slack-vs-Whistle)

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,723)](https://www.capterra.com/p/62194/LiveChat/reviews/)

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4.6

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[View full comparison](https://www.capterra.com/compare/62194-102188/LiveChat-vs-LiveAgent)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,785)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$60

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Features

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4.6

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4.6

[View full comparison](https://www.capterra.com/compare/102188-181980/LiveAgent-vs-Whistle)

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,723)](https://www.capterra.com/p/62194/LiveChat/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

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4.4

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/62194-164283/LiveChat-vs-Zendesk)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

$60

Price

$39/month

4.5

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/164283-181980/Zendesk-vs-Whistle)

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,723)](https://www.capterra.com/p/62194/LiveChat/reviews/)

vs

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

$25/month

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$0/month

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Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/62194-144040/LiveChat-vs-Tidio-Chat)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

vs

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

$60

Price

$0/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144040-181980/Tidio-Chat-vs-Whistle)

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,723)](https://www.capterra.com/p/62194/LiveChat/reviews/)

vs

[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,435)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

$25/month

Price

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4.5

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/62194-124981/LiveChat-vs-Freshdesk)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

vs

[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,435)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

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Price

$19/month

4.5

Features

4.3

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/124981-181980/Freshdesk-vs-Whistle)

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,723)](https://www.capterra.com/p/62194/LiveChat/reviews/)

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4.5

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4.3

4.6

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[View full comparison](https://www.capterra.com/compare/62194-113540/LiveChat-vs-Bitrix24)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

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4.4

4.6

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