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Online music lesson management software for any number of students or users.
Perfect for providers of many classes, trainings, courses and other programs throughout the year who have unique registration management challenges requiring an agile solution.
Now I can just make the change in jackrabbit, and it changes itself on our website. I love the wealth of information that you can collect.
The Revenue Summary (and similar) reports are terrible. The groupings are very difficult to read.
I love that this software was such an upgrade from what we were using before (Course storm), and that the price point is perfect for where we are as a program.
The only thing I would change is the way that registration fees are set up. We are forced to use another software for our classes that have different fees, which is inconvenient.
It is also pretty powerful and flexible. I like the customizable fields which help us capture essential information unique to our organization.
Some people on our team really struggle with it.
The customer service is just outstanding, this is what really has them apart from any other customer service I have worked with, they really take time to walk you through and fix your issue.
It does not register if a payment was stopped. It takes too many steps in order to process a payment.
However, on the up side, Leslie (our rep) is wonderful to work with. She is quick to answer my questions and help me find the best solutions.
So many parents complain about their inability to use their phone or tablet at home, especially those who no longer have a desktop in their home.
I found the software easy to use once I was familiar with how it is organized. Reporting was good and support was absolutely outstanding.
Some of our registrants have struggled with the log in process.
But most important we have been impressed with their outstanding customer support - real people getting back to you quickly, with real solutions.
Once set up, it was a 'set it and forget it' system.
I love how user-friendly it is. I love how each event dashboard provides you with "alerts" so you are confident that you created the registration for your event correctly.
Many features are unintentionally “hidden” and difficult to find. The overall GUI needs serious reconstruction.
Jackrabbit Music
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Jackrabbit Music
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