Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Designed for medium sized specialty retailers to assist them with business intelligence, sales audit, marketing, merchandising and more.
Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience
We've been with Cybex since 2007 and love the ease of their POS, the wonderful support staff, and how easy it is to customize their reports.
Mid-High end Tier 1 and 2 retailers not utlizing Cybex's Advanced Series with their pos are losing money each year, guaranteed. We've been on Cybex Systems for over 3 years now.
The system is reporting happy as it is, you can analyze so many things from so many areas, but if there's something specific you need, they build it for you. Stock integration is also fantastic.
They will always work with me until my problem is solved.
Ease of use, accounting integration, custom reporting, being such a powerful system at such a great price point, and the best support you could ever ask for.
Sometimes waiting til 10:30am to solve a problem can be an issue.
I totally recommend this system to anyone with 1 or 400 locations. Like I said, growth within the system is easy and very inexpensive.
Great service, great product. We switched over to this as our POS system and we are very happy with the change.
You choose the first letter of the vendor and then you have to arrow down. Pretty dumb to complain about this, I know.
I love the flexibility of Lightspeed as it offers a multitude of integrations and options for expanding programs to our customers. We use their gift card and customer loyalty integrations every day.
Customer no service tells you what's wrong doesn't listen to problems.
Love using it, it's super easy. If I ever have an issue or I don't understand how to do something their 'help' function is really useful and the chat and phone support have been a real lifesaver.
He takes 2-3 days to respond to me and the tells me that I would not be receiving my money back because the product is damaged.
The conversion went as close to seamless as possible, the on boarding and continuing support is outstanding, and the product fits our needs beyond our expectations.
There are no plans for a solution-based response. For the most part, tech support gives their best effort to solve problems - problems that occur due to an inadequate product.
Steve J.: Hi, I'm Steve. I'm a business owner, and I give Lightspeed Retail five out of five stars. For more reviews, click below. Before our Lightspeed Retail, we had EMSI, which didn't work for us, because we were looking for a cloud-based solution, something that was a little bit more flexible that we could take offsite and use easier. Lightspeed fills that need very well. For us, Lightspeed offers the flexibility of working offsite or onsite. It offers 24-hour tech support, and it's constantly adding new features and responding to suggestions from its customer base. The onboarding process for Lightspeed was easy, straight ahead. As long as you're familiar with exporting documents through an Excel sheet, you can upload them right there and into your new system. If you're considering Lightspeed Retail, make sure that all your data is organized and effective. That way you can make an easier transition into the new system.
Prioritize real-user-identified key features according to your needs to find your best fit.
Cybex Enterprise Retail Suite
Lightspeed Retail
Top FeaturesCybex Enterprise Retail Suite
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: