eviivo vs Lodgix: Which is a better fit?

The Eviivo university is a very good idea and I use this quite often. The help chat is excellent and is very good to get a response to a question without having to use a telephone.

Everything else is awful, we had own a bed and breakfast for 30 years and this software is awful, we had a company that got bought in by eviivo so that’s how we ended it up with them.

We own and run a very successful small award winning Bed & Breakfast in Northamptonshire and Eviivo was initially recommended to us by a close friend who could not recommend them highly enough.

Unable to reach anyone by phone and no one ever returns phone calls / reported problems. The 'Chanel Manager' was a disaster, and completely screwed up our Expedia listing.

Fantastic, fantastic support team, can't commend them enough. They Listen, they Care, They Help, They are friendly, and they are relatable - genuinely impressed with everyone I have spoken with.

Horrible accounts department overcharging at termination.

What i like most is the outstanding customer service and the chat help where nothing is too much trouble. The automated emails are ace too.

Also the templates for the customer communication emails are awkward(perhaps due to British English or British preferences) and guests are confused.

We own four properties in Breckenridge, Colorado and the ease of booking for my guests has been seamless and the customization has been great.

The reporting basically sucks for my needs. I tried using the reports with some edits but editing also is a limitation.

It’s awesome that we can access it anywhere to make changes on the fly or to check our guest calendar. The reporting is great which makes doing quarterly taxes a breeze.

sean s

partner

This negative aspect is now a non-issue because they listened to their customers.

I am a new user to Lodgix and have found the sales staff to be very responsive and knowledgable. The first online training was wonderful and rep. could not have been more helpful or knowledgeable.

Sometimes there are so many different options (as in triggers) that it's hard to choose just the right formula that will do what I need done.

I have only the best things to say about Lodgix.com and I am glad to be working with a reliable and competent partner.

The user interface is not built with mobile responsiveness in mind, so it's a little hard to check "on the go. However, I have heard a rumor that this will be fixed in a future release.