# Compare eviivo vs SiteMinder 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare eviivo and SiteMinder based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/66294-123133/eviivo-suite-vs-SiteMinder

---

# eviivo vs SiteMinder Features and Cost Comparison

Last updated April 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

eviivoSiteMinder2/4 selected

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.0 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.2 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

[## eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.0 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

Starting Price

$40.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4

Customer Service

4

Reviews Sentiment

JR

CR

Based on [393 reviews](#user-reviews)

Positive

303

Neutral

23

Negative

67

[## SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.2 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

Starting Price

$85.00/month

Value-for-Money

4

Functionality

4.2

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

PP

Based on [257 reviews](#user-reviews)

Positive

207

Neutral

16

Negative

34

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## Summary

* * *

Features in Hotel Channel Management Software

Best performer

46 / 50

Only eviivo

-   Accounting
-   Billing Rate Management
-   Calendar Management

34 / 50

Only SiteMinder

-   Activity Dashboard
-   Inventory Management

User satisfaction

User satisfaction

4.0

User reviews[393](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

Ease of use

4.0

Functionality

4.0

Value for money

4.0

Customer support

4.0

User satisfaction

4.2

User reviews[257](https://www.capterra.com/p/123133/SiteMinder/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

$40Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$85Other, Per Month

-   Free version
-   Free trial

Best for

Best for

For anyone with rooms to sell and a story to tell! Over 30,000 property management companies, resorts, hotels, B&Bs, rentals, campgrounds, and more use eviivo Suite to grow their business.

Best for

Independent hotels or hotel groups, across the globe, that are looking to bring in more guests through online reach, and seeking technology that provides solutions to attract, and convert guests.

## User reviews

Pros & cons

JR

Jake R.

Owner

> "The platform works perfectly for monthly reporting & integrating with all the channels that we need."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6406860)

RC

Rick C.

owner

> "software glitches in rate plan management and screens."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6419254)

CR

Cavalan R.

Geschäftsführer

> "We can customise the interface which is also quite good."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6824562)

VR

Varaporn R.

Owner-Operator

> "The credit card numbers are too small - please use a larger font!"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4874146)

LD

Louise D.

owner

> "I like everything about Eviivo especially the monthly rate, very much afordable."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6437246)

CR

Chris R.

Director

> "Customer service when having an issue - left waiting in chat room for long periods of time."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6258578)

KB

Kathleen B.

She who does what's needed Promptly

> "Eviivo and their support staff are top notch. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___7020421)

AN

Amy N.

Owner, Marketing Manager

> "They had folks on chat support but they always said I needed to talk to my onboarding agent who didn't reply to emails or answer my..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4899608)

CR

Cavalan R.

Geschäftsführer

> "The system is easy to operate in the back office."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6824562)

SM

Steve M.

Director

> "Customers are not presented an overall view like the Planner view and are frequently confused by Eviivo's presenting properties that..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3839070)

BH

Bethany H.

Propert Manager

> "The live support and the quick help with every question I have."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6408029)

TJ

Todd J.

Owner

> "European lodging paradigm is difficult for most to understand"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6037444)

JF

Jane F.

Owner Operator

> "I have had great customer service from the folks at Eviivo and from the local maintenance professionals."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6406677)

LO

Linda O.

Owner

> "The problem I have is if I want to change something once a year I’ve forgotten what I did from one year to the next it’s important to..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4352838)

TP

Trina P.

Manager

> "User friendly, support in chat is handy."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6427129)

LM

Louise M.

Self employed

> "I found dome if the features z little unwieldy and I would prefer to have more administrative rights on my website."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3543487)

SR

Sarah R.

Business Manager

> "It is user friendly."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6513843)

DR

Debbie R.

Owner

> "Reports are a but confusing to me but I probably just need to read more about them and understand which reports to print for what I..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3907597)

CM

Cheryl M.

General Manager

> "Manages all aspects of our bookings, links up with a huge number of OTAs and the Eviivo support team are excellent."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3617105)

MH

Mark H.

Managing Director

> "Don't like the way extras are added eg the choice between charging at point of sale of in advance."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3723807)

Nikki Louise C.

Director's Assistant

> "It also has a lot of reporting tools you can use which is a bonus for us from our last system that failed us."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3605900)

GS

Graham S.

Owner

> "To be honest I can't think of any features I don't like about Eviivo. And I rarely think of improvements that could be made to it..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4617281)

DR

Dean R.

Owner

> "We have used several channels managers and Eviivo has by far been the best we have ever used."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6143951)

KW

Katie W.

hostess

> "no real complaints other than having to have eviivo suite to process payments."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3727490)

AN

Amy N.

Owner, Marketing Manager

> "Their system is very thorough in gathering information."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4899608)

CO

Christina O.

Manging Partner

> "The software can be expensive, not all reports are used."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4222820)

CD

Carl D.

Owner

> "They are small and we are small, Gives a personal touch."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6279081)

PH

Philip H.

Landlord

> "I find creating rates rate, but I'm not good on programs."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4561754)

GB

Giselle B.

Owner -Operator

> "Eviivo is our Channel Manager for our Bed & Breakfast, so when a reservation is made on our website or the websites of Expedia,..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2928834)

DB

Donna B.

Owner

> "Eviivo touts the ability to advertise my property on other sites such as Home Away, Agoda, etc...but the fees are exorbitant. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2937551)

DR

Dean R.

Owner

> "We have used many channels managers, we have been most satisfied with Eviivo."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6143951)

EC

Esther C.

Manager

> "there have been a few times that that card was not working and I needed to verify the information and it will not allow me to view the..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3059653)

TW

Tod W.

Owner

> "Just recently we started using the new Eviivo app that now allows us to complete many of the same task on our mobile phones and tablets."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3322571)

DB

Donna B.

Owner

> "In addition to paying a fee to Eviivo, I have to pay fees to a third party provider to process credit card payments. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2937551)

Nikki Louise C.

Director's Assistant

> "Our overall experience with eviivo has been great so far, in the short time we have been using the system we have had a much better..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3605900)

GM

Graham M.

Owner

> "We went from taking phone calls and opening emails for bookings then dealing with replies and questions, which is very time consuming, ..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2400379)

GG

George G.

Manager

> "There are also lots of resources to learn how to use the software and free classes to learn with an expert."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4573255)

RM

Robert M.

OWNER

> "phone wait time - also the 'chat' always takes ages - when youleave an enquiry sometimes you never hear from them again"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3382259)

DH

Duncan H.

Owner

> "It is a very capable software package with very good on-line support and good off-line self-learning modules."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3817055)

RL

Ronnette L.

Owner

> "Sometimes difficult to get resolution for issues using just chat or email and miss the phone channel"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2903760)

PC

Phillip C.

owner

> "Using international staff, Eviivo's simplicity has meant seamless transitions for the new staff and us, and the multi-language help..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2893688)

JS

Joy S.

Owner

> "It doesn't track returning guests. When quoting someone a price I have to manually add the room charge + tax to give them a quote from..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2397417)

GS

Graham S.

Owner

> "I chose Eviivo from a shortlist of maybe half a dozen products when I started out three and a half years ago now and I've grown my..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4617281)

TJ

Tiggy J.

Owner

> "The area I find harder to use is setting up special offers, discounts etc."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2898647)

TW

Tod W.

Owner

> "Being able to view all four properties reservations at one time makes it easier to, make new reservations and view/modify existing..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3322571)

DK

Diane K.

Owner/operator

> "Frustrating now as it will not send without putting more info in."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2960909)

DR

Dean R.

Owner

> "The team is great, caring and willing to help."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6143951)

TC

Tracey C.

Landlady

> "for someone like me can be difficult to find my around the site"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3389443)

GS

Graham S.

Owner

> "The support during the pandemic of 202/21 was exceptional too. And the price has been a constant too, which is really nice."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4617281)

TD

Thomas D.

Owner/innkeeper

> "Please remember that for us small B&B's Sunday is a high traffic day, and the availability to contact assistance with an issue is still..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2436857)

CM

Cheryl M.

General Manager

> "Having used alternative software in the past, the transition to Eviivo was extremely hassle free, easy to use and navigate."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3617105)

DW

Donald W.

owner/manager

> "We have additional costs that were not there with the old software; intuit was not available for payments, so we had to switch - also..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2464085)

PJ

Peter J.

director

> "Ease of support is vital and has allowed business to ride minor hiccups."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3833726)

GM

Gwen M.

owner

> "I always had to go thru another group until I finally got her email and was able to let her know via email that there was still an..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2392132)

GB

Giselle B.

Owner -Operator

> "Whenever I have had an inquiry or required assistance I'd send an email and Eviivo would respond in a very timely manner - and I..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2928834)

JaTT

Joel and Tracey T.

Owners

> "The reports can be a little confusing and sometimes amendments on the pages can be difficult to find"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2760922)

TM

Tim M.

Founder

> "They Listen, they Care, They Help, They are friendly, and they are relatable - genuinely impressed with everyone I have spoken with,..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4739185)

AM

Ad M.

Proprietor

> "Would not recommend to anyone took days for them to respond to emails and phone calls when things went wrong which they frequently did."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2215368)

MH

Mark H.

Managing Director

> "It integrated well with our website"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3723807)

JD

Jacqueline D.

Company Director

> "Sometimes a bit tricky to navigate but I think that's more my lack of knowledge of the background bits and pieces."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2734643)

TM

Tim M.

Founder

> "Everyone that picks up your call is patient and professional and, how they lead you to your solution is just remarkable."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4739185)

JS

Joy S.

Owner

> "MANY OF OUR GUESTS KNOW WHAT UNIT THEY WANT BUT NOW THEY CAN'T FIND OUT WHEN IT'S AVAILABLE."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2397417)

DJE

David Jelle E.

proprietario

> "Clean interface, easy to use, simple structuring of tasks, very good on-line help team"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3543604)

CS

Christopher S.

Managing Member

> "This is hard to fathom for a product being sold in the USA and we feel certain that this has cost us business."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2381201)

MS

Michael S.

Co-owner

> "Being web-based it has a zero footprint on our hardware, everyone gets the same view of the same data and updates to our room..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2684552)

GM

Gwen M.

owner

> "Also I wonder, if I did not call how long would it have been before someone tried to call me to find out why they were not getting the..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2392132)

SH

Stewart H.

Proprietor

> "They appreciate day to day issues at my level of the market and have support staff ready and able to advise on all issues from pricing,..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2727091)

JB

James B.

Owner

> "Not easy to make changes to reservations."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2761031)

CF

Christina F.

owner/ manager

> "We like color-coded diary, the app lets you know if money is due, able to search for reservations in many ways, good selection of..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2392422)

JM

Jenny M.

property manager

> "My expectations have been exceeded."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2638976)

MC

Martin C.

Partner

> "Simple style and easy accessed on computer, ipad and iphone"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3779499)

PD

Peggy D.

Owner

> "eviivo was not easy to get up and running in my opinion. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2636316)

[View Reviews](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

PP

Panadda P.

Ecommerce Manager

> "The automation and connectivity are strong, and the system has become an essential part of our daily operations. While there’s..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6831234)

BT

Brooke T.

Manager

> "The issue appeared again in November 2024 and after the initial report to Siteminder in December we are still waiting after 2-1/2..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___7091079)

HD

Hoang D.

E-commerce Excutive

> "It allows us to update rates and availability across multiple OTAs in real time, reducing the risk of overbookings and saving a..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

Tawanda S.

Group Ecommerce Manager

> "Furthermore, a notable drawback in the newly upgraded platform is the absence of a consolidated revenue report that provides an..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

CS

Chutinath S.

Senior Distribution Sales Manager

> "SiteMinder is a solid choice for independent hotels and hotel groups aiming to simplify distribution, boost occupancy, and..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6797460)

SB

Sawat B.

Revenue Manager

> "The AI support was not very responsive and did not provide direct or helpful answers to the issue."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6834140)

PP

Panadda P.

Ecommerce Manager

> "The centralized dashboard makes rate and inventory updates extremely efficient, saving us hours of manual work daily."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6831234)

CHC

Chi Ho C.

Channel Distribution Manager

> "The new interface is quite unfriendly, more steps for users to perform the task."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822687)

Tawanda S.

Group Ecommerce Manager

> "My experience managing Rainbow Tourism Group's significant portfolio of over 900 rooms across 7 properties is greatly enhanced by..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

KH

Kishen H.

General Manager

> "Too many steps to add and update new room types, too high credit card Fees"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6792390)

SB

Sebastian B.

IT Admin - ERP Systems

> "Stable Connection, friendly team, multi-property access, chat support is very helpful and solves problems quickly"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822608)

PP

Paresha P.

Reservation Manager

> "Mapping issue and rate code difficult to understand some time."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6840484)

HD

Hoang D.

E-commerce Excutive

> "The platform is user-friendly and reliable in managing online distribution, helping us connect with various OTAs efficiently."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

RM

Rudolf M.

Front Office

> "Lack of customization option for direct bookings page."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6776232)

Tawanda S.

Group Ecommerce Manager

> "On the bright side, I have to give a massive shoutout to SiteMinder's support team – they are incredibly responsive and always..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

SL

Simon L.

General Manager

> "Lack of PMS functionalities: no way to handle groups, agents, segments."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6025636)

HD

Hoang D.

E-commerce Excutive

> "It simplifies the booking process and gives us better control over our inventory and rates."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

CS

Caroline S.

Channels Manager

> "The limited options of restrictions and the need of creating the properties anywhere and then connect, it is not so practical at..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3548936)

MS

Madison S.

Cluster Assist. E-Commerce Manager

> "It continues to be a reliable and user-friendly solution that supports our daily operations seamlessly."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6833581)

PA

Penny A.

Manager

> "Everything, the customer service is terrible."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6027402)

AV

ANTONIS V.

Hotel Manager

> "The rate management tools are excellent—especially useful if you want to set different rates for different OTAs."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6806858)

ES

Esmeralda S.

Owner/Director

> "The sign in process, only telephone code option, I would like to receive the code also by email. If something happens to my phone..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3504032)

SB

Sawat B.

Revenue Manager

> "Its strongest points are its user-friendly interface, ease of managing channels, and reliability."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6834140)

KSM

Karol Samuel M.

CEO

> "It's quite simply a disaster, what happened with this once great product."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6220358)

KV

Khuong V.

E-Commerce Manager

> "The best part of SiteMinder is its seamless channel management."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6837782)

PA

Penny A.

Manager

> "Cost your business thousands"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6027402)

AJ

Atiwit J.

Customer support

> "Support team I like SiteMinder because it offers an easy-to-use platform that helps manage hotel bookings across multiple..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6792700)

PG

Peter G.

Owner Manager

> "I have repeatedly asked my account manager to call me and she hids behind her email."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4713988)

Tawanda S.

Group Ecommerce Manager

> "So, my overall feeling is this: SiteMinder is a powerful and generally fantastic tool that has significantly simplified our..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

DP

David P.

Managing Director

> "Our worst decision in the past 10 years was to start to use SiteMinder."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4602473)

HD

Hoang D.

E-commerce Excutive

> "The interface is intuitive, and the system is generally stable and efficient, which is essential for smooth hotel operations."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

S Olaf L.

Owner

> "Second, they seriously missold me when confirming Stripe as my Payment Gateway of choice was available on Brazil, only to then..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3313191)

SD

Sam D.

Partner Manager

> "Siteminder went the extra mile to assist us with onboarding with a distribution partner."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6828670)

PG

Peter G.

Owner Manager

> "Many staff has promised to call me back and I haven't heard from them."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4713988)

BT

Barbara T.

Group Revenue Analyst

> "I love the insights tab because it offers us a wealth of information"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6844002)

AS

Anthony S.

Owner

> "With an extensive background in both IT and major Hotel PMS systems, we found key reporting and functionality missing. When the..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

DQ

Dio Q.

Digital Marketing Officer

> "I like the way how the insights are organized and the agents that helped on our inquiries have been a great help"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6827185)

DH

Dewi H.

E-commerce Manager

> "Really takes time mapping some channels that's not available on your listed"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___2930672)

SB

Sebastian B.

IT Admin - ERP Systems

> "We are rolling out 12 hotels on Siteminder now and we are getting quicker each time :)"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822608)

ML

Mase L.

Marketing Director

> "The backend interface is straight out of the 90s."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3339702)

GH

Guido H.

Consultant

> "Very good product, fantastic pre-implementation support, great follow up during the start up phase with a dedicated technical..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6807546)

MLS

Miss Leanne S.

Director

> "Also if you take payments yourself and not with their products - the invoice will not update the amounts correctly."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

BT

Barbara T.

Group Revenue Analyst

> "Always responsive and capable of addressing any inquiries I have or providing assistance with the challenges I encounter."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6844002)

WSF

Wei Shing F.

Distribution MAnager

> "Overall, its very system orientated, not very focused on user experience"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3411689)

PS

Pinar S.

sales and marketing manager

> "User-Friendly Interface, Robust Channel Management, Comprehensive Support and Resources."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6811960)

MLS

Miss Leanne S.

Director

> "weeks of effort, I decide to cancel (within my 30 day trial) buy another product (which took 24 hours to install and set up)"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

HD

Hoang D.

E-commerce Excutive

> "What I like most about SiteMinder is its seamless channel management system."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

ML

Mase L.

Marketing Director

> "Customer service is generally unhelpful."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3339702)

BT

Brooke T.

Manager

> "Siteminder is a good platform until you have an issue."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___7091079)

AS

Anthony S.

Owner

> "My personal experience was the product is not at all intuitive, in other words you had to ask lots of questions rather than..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

DQ

Dio Q.

Digital Marketing Officer

> "There have been some ups and downs but all i can say is that the insights page has been a great help."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6827185)

AS

Anthony S.

Owner

> "Support and personnel are unresponsive to client suggestions when problems or difficulties encountered."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

MS

Madison S.

Cluster Assist. E-Commerce Manager

> "Your team was not only knowledgeable and efficient but also courteous and genuinely helpful throughout the entire support process."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6833581)

MLS

Miss Leanne S.

Director

> "The invoicing just doesn't work."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

SO

Sophia O.

Revenue analyst

> "There's 24/7 human assistance, and the agents are very pleasant. And they help as much as they can."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6837173)

NU

Nick U.

General Manager

> "Siteminder refused to compensate"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___2730885)

[View Reviews](https://www.capterra.com/p/123133/SiteMinder/reviews/)

## User interface

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)

4.05 (393)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)

4.25 (257)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

eviivo

Top features

46/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Billing Rate Management
-   Booking Management
-   Calendar Management
-   Channel Analytics
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Email Templates
-   Employee Management
-   Event Calendar
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Kill Switch
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Channel Distribution
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Channel Sync
-   Multi-Location
-   Online Booking
-   Price/Margin Management
-   Promotions Management
-   Real-Time Data
-   Reporting & Statistics
-   Reservations Management
-   Restriction Management
-   Room Booking
-   Room Inventory
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/66294/eviivo-suite/#features)

SiteMinder

34/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Billing Rate Management
-   Booking Management
-   Calendar Management
-   Channel Analytics
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Email Templates
-   Employee Management
-   Event Calendar
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Kill Switch
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Channel Distribution
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Channel Sync
-   Multi-Location
-   Online Booking
-   Price/Margin Management
-   Promotions Management
-   Real-Time Data
-   Reporting & Statistics
-   Reservations Management
-   Restriction Management
-   Room Booking
-   Room Inventory
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/123133/SiteMinder/#features)

### Recognition

eviivo is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to SiteMinder

### Deployment & support

eviivo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SiteMinder

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

eviivo

-   By eviivo
-   Located in United Kingdom
-   Founded in 2005

SiteMinder

-   By SiteMinder
-   Located in Australia
-   Founded in 2012

## Popular Comparisons

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4.2

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[View full comparison](https://www.capterra.com/compare/123133-135751/SiteMinder-vs-eZee-Absolute)

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.05 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

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[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

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4.3

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vs

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4.0

Features

4.1

4.0

Ease of Use

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Contact vendor for pricing

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Features

4.1

4.3

Ease of Use

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[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.05 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

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[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

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