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For anyone with rooms to sell and a story to tell! Over 28,000 property management companies, resorts, hotels, B&Bs, rentals, campgrounds and more use eviivo Suite to grow their business.
Booking system for independent properties in the hospitality industry such as Hotels, Motels, Resorts, Inns, Campgrounds, Cabins, Cottages & B&Bs. Our customers are very satisfied. Read our Reviews.
The Eviivo university is a very good idea and I use this quite often. The help chat is excellent and is very good to get a response to a question without having to use a telephone.
Everything else is awful, we had own a bed and breakfast for 30 years and this software is awful, we had a company that got bought in by eviivo so that’s how we ended it up with them.
We own and run a very successful small award winning Bed & Breakfast in Northamptonshire and Eviivo was initially recommended to us by a close friend who could not recommend them highly enough.
Unable to reach anyone by phone and no one ever returns phone calls / reported problems. The 'Chanel Manager' was a disaster, and completely screwed up our Expedia listing.
Fantastic, fantastic support team, can't commend them enough. They Listen, they Care, They Help, They are friendly, and they are relatable - genuinely impressed with everyone I have spoken with.
Horrible accounts department overcharging at termination.
What i like most is the outstanding customer service and the chat help where nothing is too much trouble. The automated emails are ace too.
Also the templates for the customer communication emails are awkward(perhaps due to British English or British preferences) and guests are confused.
The calendars and reports make the day to day management super easy and I love the ability to set up multiple logins to track the work of my staff.
Anything that was a problem for me, they helped. There is also a forum where other users can assist each other.
The integration into our website and customizable look made it an outstanding choice. Of course the customer service was ready to help setting things up to our liking.
I miss the feature in which you used to hover the mouse over a name and it would show the balance due.
Thank you both for providing such excellent customer service. The ReservationKey program was the perfect solution for managing and booking reservations at our small 20-room motel.
It’s sometimes a little difficult to find the information I need because of the numerous reports & pages.
The pros are the ease of use, even for me. ReservationKey is very intuitive and where there are questions, they are super responsive and ready to help.
Because the software is made for a myriad of Hospitality Services Providers (Hotels, Campgrounds, BnBs, Vacation Rentals), it's hard to provide the right thing to a diverse group of users.
Prioritize real-user-identified key features according to your needs to find your best fit.
eviivo
Top FeaturesReservationKey
ReservationKey
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