# Compare eviivo vs Little Hotelier 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare eviivo and Little Hotelier based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/66294-144307/eviivo-suite-vs-Little-Hotelier

---

# eviivo vs Little Hotelier Features and Cost Comparison

Last updated April 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

eviivoLittle Hotelier2/4 selected

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.0 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

[## eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.0 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

Starting Price

$40.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4

Customer Service

4

Reviews Sentiment

JR

CR

Based on [393 reviews](#user-reviews)

Positive

303

Neutral

23

Negative

67

[## Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

Starting Price

$109.00/month

Value-for-Money

3.9

Functionality

3.8

Ease of Use

4.1

Customer Service

3.9

Reviews Sentiment

ju

Based on [220 reviews](#user-reviews)

Positive

163

Neutral

22

Negative

35

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## Summary

* * *

Key features rated by users

Features selected based on 5,304 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

High performer

Feature ratings

Online Booking

4.6

Booking Management

4.2

Calendar Management

4.3

Availability Management

4.3

Channel Management

3.2

\--%Fit

Not enough reviews

Feature ratings

Online Booking

3.7

Booking Management

\--

Calendar Management

4.1

Availability Management

4.0

Channel Management

\--

User satisfaction

User satisfaction

4.0

User reviews[393](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

Ease of use

4.0

Functionality

4.0

Value for money

4.0

Customer support

4.0

User satisfaction

4.0

User reviews[220](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

Ease of use

4.1

Functionality

3.8

Value for money

3.9

Customer support

3.9

Price starts from

Price starts from

$40Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$109Other, Per Month

-   Free version
-   Free trial

Best for

Best for

For anyone with rooms to sell and a story to tell! Over 30,000 property management companies, resorts, hotels, B&Bs, rentals, campgrounds, and more use eviivo Suite to grow their business.

Best for

Designed and built specifically for small properties like B&Bs, inns, motels, guesthouses, vacation rentals, hostels, motels, pubs, cabins, and camping accommodation.

## User reviews

Pros & cons

JR

Jake R.

Owner

> "The platform works perfectly for monthly reporting & integrating with all the channels that we need."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6406860)

RC

Rick C.

owner

> "software glitches in rate plan management and screens."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6419254)

CR

Cavalan R.

Geschäftsführer

> "We can customise the interface which is also quite good."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6824562)

VR

Varaporn R.

Owner-Operator

> "The credit card numbers are too small - please use a larger font!"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4874146)

LD

Louise D.

owner

> "I like everything about Eviivo especially the monthly rate, very much afordable."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6437246)

CR

Chris R.

Director

> "Customer service when having an issue - left waiting in chat room for long periods of time."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6258578)

KB

Kathleen B.

She who does what's needed Promptly

> "Eviivo and their support staff are top notch. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___7020421)

AN

Amy N.

Owner, Marketing Manager

> "They had folks on chat support but they always said I needed to talk to my onboarding agent who didn't reply to emails or answer my..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4899608)

CR

Cavalan R.

Geschäftsführer

> "The system is easy to operate in the back office."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6824562)

SM

Steve M.

Director

> "Customers are not presented an overall view like the Planner view and are frequently confused by Eviivo's presenting properties that..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3839070)

BH

Bethany H.

Propert Manager

> "The live support and the quick help with every question I have."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6408029)

TJ

Todd J.

Owner

> "European lodging paradigm is difficult for most to understand"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6037444)

JF

Jane F.

Owner Operator

> "I have had great customer service from the folks at Eviivo and from the local maintenance professionals."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6406677)

LO

Linda O.

Owner

> "The problem I have is if I want to change something once a year I’ve forgotten what I did from one year to the next it’s important to..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4352838)

TP

Trina P.

Manager

> "User friendly, support in chat is handy."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6427129)

LM

Louise M.

Self employed

> "I found dome if the features z little unwieldy and I would prefer to have more administrative rights on my website."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3543487)

SR

Sarah R.

Business Manager

> "It is user friendly."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6513843)

DR

Debbie R.

Owner

> "Reports are a but confusing to me but I probably just need to read more about them and understand which reports to print for what I..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3907597)

CM

Cheryl M.

General Manager

> "Manages all aspects of our bookings, links up with a huge number of OTAs and the Eviivo support team are excellent."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3617105)

MH

Mark H.

Managing Director

> "Don't like the way extras are added eg the choice between charging at point of sale of in advance."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3723807)

Nikki Louise C.

Director's Assistant

> "It also has a lot of reporting tools you can use which is a bonus for us from our last system that failed us."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3605900)

GS

Graham S.

Owner

> "To be honest I can't think of any features I don't like about Eviivo. And I rarely think of improvements that could be made to it..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4617281)

DR

Dean R.

Owner

> "We have used several channels managers and Eviivo has by far been the best we have ever used."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6143951)

KW

Katie W.

hostess

> "no real complaints other than having to have eviivo suite to process payments."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3727490)

AN

Amy N.

Owner, Marketing Manager

> "Their system is very thorough in gathering information."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4899608)

CO

Christina O.

Manging Partner

> "The software can be expensive, not all reports are used."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4222820)

CD

Carl D.

Owner

> "They are small and we are small, Gives a personal touch."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6279081)

PH

Philip H.

Landlord

> "I find creating rates rate, but I'm not good on programs."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4561754)

GB

Giselle B.

Owner -Operator

> "Eviivo is our Channel Manager for our Bed & Breakfast, so when a reservation is made on our website or the websites of Expedia,..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2928834)

DB

Donna B.

Owner

> "Eviivo touts the ability to advertise my property on other sites such as Home Away, Agoda, etc...but the fees are exorbitant. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2937551)

DR

Dean R.

Owner

> "We have used many channels managers, we have been most satisfied with Eviivo."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6143951)

EC

Esther C.

Manager

> "there have been a few times that that card was not working and I needed to verify the information and it will not allow me to view the..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3059653)

TW

Tod W.

Owner

> "Just recently we started using the new Eviivo app that now allows us to complete many of the same task on our mobile phones and tablets."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3322571)

DB

Donna B.

Owner

> "In addition to paying a fee to Eviivo, I have to pay fees to a third party provider to process credit card payments. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2937551)

Nikki Louise C.

Director's Assistant

> "Our overall experience with eviivo has been great so far, in the short time we have been using the system we have had a much better..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3605900)

GM

Graham M.

Owner

> "We went from taking phone calls and opening emails for bookings then dealing with replies and questions, which is very time consuming, ..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2400379)

GG

George G.

Manager

> "There are also lots of resources to learn how to use the software and free classes to learn with an expert."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4573255)

RM

Robert M.

OWNER

> "phone wait time - also the 'chat' always takes ages - when youleave an enquiry sometimes you never hear from them again"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3382259)

DH

Duncan H.

Owner

> "It is a very capable software package with very good on-line support and good off-line self-learning modules."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3817055)

RL

Ronnette L.

Owner

> "Sometimes difficult to get resolution for issues using just chat or email and miss the phone channel"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2903760)

PC

Phillip C.

owner

> "Using international staff, Eviivo's simplicity has meant seamless transitions for the new staff and us, and the multi-language help..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2893688)

JS

Joy S.

Owner

> "It doesn't track returning guests. When quoting someone a price I have to manually add the room charge + tax to give them a quote from..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2397417)

GS

Graham S.

Owner

> "I chose Eviivo from a shortlist of maybe half a dozen products when I started out three and a half years ago now and I've grown my..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4617281)

TJ

Tiggy J.

Owner

> "The area I find harder to use is setting up special offers, discounts etc."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2898647)

TW

Tod W.

Owner

> "Being able to view all four properties reservations at one time makes it easier to, make new reservations and view/modify existing..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3322571)

DK

Diane K.

Owner/operator

> "Frustrating now as it will not send without putting more info in."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2960909)

DR

Dean R.

Owner

> "The team is great, caring and willing to help."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6143951)

TC

Tracey C.

Landlady

> "for someone like me can be difficult to find my around the site"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3389443)

GS

Graham S.

Owner

> "The support during the pandemic of 202/21 was exceptional too. And the price has been a constant too, which is really nice."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4617281)

TD

Thomas D.

Owner/innkeeper

> "Please remember that for us small B&B's Sunday is a high traffic day, and the availability to contact assistance with an issue is still..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2436857)

CM

Cheryl M.

General Manager

> "Having used alternative software in the past, the transition to Eviivo was extremely hassle free, easy to use and navigate."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3617105)

DW

Donald W.

owner/manager

> "We have additional costs that were not there with the old software; intuit was not available for payments, so we had to switch - also..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2464085)

PJ

Peter J.

director

> "Ease of support is vital and has allowed business to ride minor hiccups."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3833726)

GM

Gwen M.

owner

> "I always had to go thru another group until I finally got her email and was able to let her know via email that there was still an..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2392132)

GB

Giselle B.

Owner -Operator

> "Whenever I have had an inquiry or required assistance I'd send an email and Eviivo would respond in a very timely manner - and I..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2928834)

JaTT

Joel and Tracey T.

Owners

> "The reports can be a little confusing and sometimes amendments on the pages can be difficult to find"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2760922)

TM

Tim M.

Founder

> "They Listen, they Care, They Help, They are friendly, and they are relatable - genuinely impressed with everyone I have spoken with,..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4739185)

AM

Ad M.

Proprietor

> "Would not recommend to anyone took days for them to respond to emails and phone calls when things went wrong which they frequently did."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2215368)

MH

Mark H.

Managing Director

> "It integrated well with our website"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3723807)

JD

Jacqueline D.

Company Director

> "Sometimes a bit tricky to navigate but I think that's more my lack of knowledge of the background bits and pieces."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2734643)

TM

Tim M.

Founder

> "Everyone that picks up your call is patient and professional and, how they lead you to your solution is just remarkable."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4739185)

JS

Joy S.

Owner

> "MANY OF OUR GUESTS KNOW WHAT UNIT THEY WANT BUT NOW THEY CAN'T FIND OUT WHEN IT'S AVAILABLE."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2397417)

DJE

David Jelle E.

proprietario

> "Clean interface, easy to use, simple structuring of tasks, very good on-line help team"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3543604)

CS

Christopher S.

Managing Member

> "This is hard to fathom for a product being sold in the USA and we feel certain that this has cost us business."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2381201)

MS

Michael S.

Co-owner

> "Being web-based it has a zero footprint on our hardware, everyone gets the same view of the same data and updates to our room..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2684552)

GM

Gwen M.

owner

> "Also I wonder, if I did not call how long would it have been before someone tried to call me to find out why they were not getting the..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2392132)

SH

Stewart H.

Proprietor

> "They appreciate day to day issues at my level of the market and have support staff ready and able to advise on all issues from pricing,..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2727091)

JB

James B.

Owner

> "Not easy to make changes to reservations."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2761031)

CF

Christina F.

owner/ manager

> "We like color-coded diary, the app lets you know if money is due, able to search for reservations in many ways, good selection of..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2392422)

JM

Jenny M.

property manager

> "My expectations have been exceeded."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2638976)

MC

Martin C.

Partner

> "Simple style and easy accessed on computer, ipad and iphone"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3779499)

PD

Peggy D.

Owner

> "eviivo was not easy to get up and running in my opinion. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2636316)

[View Reviews](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

JU

John U.

CEO

> "Support was fantastic and helped me through all of the set up and the operation of the platform was a breeze its..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6837860)

FM

Fawaz M.

General Manager

> "Customer support delays, technical glitches, Limited or clunky features, Integration challenges, No proactive..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6883609)

AC

Anna C.

Commercial Advisor

> "What I liked most about Little Hotelier was the personalized support I received when I encountered an issue with..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428)

KM

KATHLEEN M.

Owner

> "I used the same company for 21 years and the gentleman retired and a new owner purchased the company and things..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6819986)

AJ

Adam J.

Assistant Manager

> "Staff are helpful and answer any query you have, whether big or small. And they ensure you are happy with the..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093)

MC

Mariami C.

director

> "For very small guesthouses or B&Bs, the monthly fee feels a bit steep — especially if you're not getting a high..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

JW

Jen W.

Director

> "He helped me work through my direct booking and mapping issue."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934)

AJ

Adam J.

Assistant Manager

> "The set-up process is fiddly and can mean you repeating several processes before fully activating your business..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093)

SD

Suzie D.

Owner and Innkeeper

> "I like having the app on my phone so I can take care of business on the go."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827911)

DT

Danielle T.

Owner

> "I sent multiple emails canceling the service to which they responded I have to call in to cancel the service but..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417)

AW

Anin W.

Managing Director

> "fast response support, issues get solved in matter of minutes not days."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6818017)

ZDNR

Zarista Dewi Noor R.

Guesthouse Manager

> "Additionally, we sometimes experience delays in synchronization between Little Hotelier’s channel manager and..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6805389)

MC

Mariami C.

director

> "The booking engine with promo codes is a great feature for encouraging direct bookings."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

SM

Stuart M.

Owner and operator

> "There are some parts that seem needlessly proscriptive, such as the minimum character requirement for completing..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438)

BB

Benjamin B.

CEO

> "I left the call with a much better understanding and really appreciated both her support and the system provided..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923)

KK

Kerry K.

Owner

> "It does not work well on my computer or tablet and I have to reload the entire platform after doing only 3..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931)

MC

Mariami C.

director

> "I’d recommend it to other small hotel owners who want a simple, all-in-one solution without hiring extra staff..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

PB

Paul B.

Director

> "Good, but the text notification of bookings/cancellations disappear - you are unable to refer back to them"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812833)

BB

Benjamin B.

CEO

> "As a new site, I’d definitely enjoy a lower subscription fee, but overall, great first impression."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923)

EF

Elizabeth F.

Owner

> "I had to stop using because i only got one booking with one booking agency. So decided prematurely stop as i..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6705750)

MC

Mariami C.

director

> "Great for saving time and avoiding double bookings."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

DS

David S.

Owner, Manager, Operator

> "I know they get people who don't know how to check a computer is switched on, but I am not one of them and just..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6423011)

JW

Jen W.

Director

> "Very happy with my experience as the problem was corrected fairly quickly and \[sensitive content hidden\] was..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934)

KK

Kerry K.

Owner

> "The only advice on this was to go through incognito/private browsing, which worked but is not convenient."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931)

AD

Allen D.

Director

> "It's cost effective which is great."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273)

JS

John S.

CEO

> "Inability to connect to dynamic pricingCustomer support is slow (days to reply)Invoicing is not automatic - when..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___4934831)

AL

Astrid L.

Managing director

> "Somewhat simple to use with fast feedback from both AI support - and a support team readily available after a..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914)

AG

Alessandra G.

Hotel Manager

> "We had no support on how to fix rates, how to understand things and how to continue."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253)

GG

Gerry G.

Sales Director

> "So far LH is helping us to manage our OTA and OHW."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6779812)

AA

Anne A.

Owner operator

> "Today the room closure function doesn't work."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743)

AG

Alessandra G.

Hotel Manager

> "I only like the fact that has an APP linked to it and that is relatively cheap."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253)

HAM

Hi Angela M.

Owner

> "The lack of onboarding no accountability and zero account service"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6385775)

AJ

Adam J.

Assistant Manager

> "Staff are always there to help and answer any query, whether big or small"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093)

AA

Anne A.

Owner operator

> "Functionality seems to have glitches regularly."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743)

LS

Lieley S.

Assistant Hospitality Manager

> "I have thoroughly enjoyed learning to use little hotelier and have enjoyed experimenting with its features."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806354)

MA

Marco A.

Director

> "Th invoicing system gives problems."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777990)

KK

Kerry K.

Owner

> "I receive the help I need when using the chat. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931)

KT

Kristin T.

Owner

> "I feel completely scammed now because of their terrible platform and even worse customer service."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6442866)

SM

Stuart M.

Owner and operator

> "Helpful humans on the chat screens."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438)

RD

Robert D.

Manager

> "After two weeks we still have not had customer service and the payments received into Little Hotelier have not..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5083179)

AD

Allen D.

Director

> "Customer support is ever present."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273)

AC

Anna C.

Commercial Advisor

> "Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428)

TL

Tiffany L.

Assistant Accountant

> "Customer Services is great, very helpful and get to you really quick."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950)

DT

Danielle T.

Owner

> "We decided to go with another software because of the poor customer service!"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417)

AD

Allen D.

Director

> "Great customer support."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273)

AA

Anne A.

Owner operator

> "The other day the entire (global) site was down on a Saturday!"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743)

AM

ANGELA M.

Doc in economy

> "Thank you for the helpful ideas and suggestions"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6839457)

VR

Verified Reviewer

Owner

> "System overall very cumbersome and slow."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6398445)

TL

Tiffany L.

Assistant Accountant

> "Platform is simple and easy to use."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950)

DT

Danielle T.

Owner

> "The customer service is horrible. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417)

YP

Yudit P.

Ecommerce

> "I will be recommend this to another client in the future"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6826231)

ME

Matt E.

Owner

> "We didn't like the software and requested to cancel free trial via the online form."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653)

PG

Peter G.

President

> "Backed by good service and support which has been great on the few occasions I have needed it."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6799788)

Ricardo C.

Reservations Manager

> "It has its ups and downs, we were extremely happy with the software because of its simplicity. But their current..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

JM

JEN M.

Operations Manager

> "I am looking forward to receiving direct bookings."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345)

GR

Gina R.

Business Owner

> "The calendar was also not helpful as if I had a one night stay in one room and the next day there was a one..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3526122)

MG

Muthiah G.

hotel general Manager Rtd

> "Great software for small to Medium size hotela,otels , pubs etc.getting ore reservation.daily reports,guest..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3741054)

ME

Matt E.

Owner

> "I have been invoiced and payment illegally charged from my account."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653)

AL

Astrid L.

Managing director

> "Training sessions during set up were great."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914)

Ricardo C.

Reservations Manager

> "However, tLittle HOtelier Payemnt system was NOT available for our country, so we were offered to just simply..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

VR

Vicki R.

Owner

> "As long as I get good support I am happy."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6787620)

AV

Adam V.

co-owner

> "What really concerns us is that we keep getting mapping errors despite having mapped our channels with the help..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708)

AS

Amanda S.

Office Manager

> "Easy to use and reasonably priced"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6784009)

ML

Michael L.

General Manager

> "Dont wast your time and money with Siteminder, Little Hotelier and Guestjoy."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5015353)

CP

Cindy P.

General manager

> "It is user friendly, it has a nice interface."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6795334)

AV

Adam V.

co-owner

> "Oh, and their websites are really really basic and lack important things like ADA compliance (one template does..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708)

MJ

Melvin J.

director

> "The system is accessible and easy to use."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776801)

ME

Matt E.

Owner

> "The little hoteliers free trial is a scam. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653)

TJ

Thomas J.

Owner and Manager

> "After setup is done, easy doing."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6810346)

EG

Elizabeth G.

New Product

> "There is so little customer service. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___4809466)

JM

JEN M.

Operations Manager

> "Little Hotelier has been fairly easy to set up."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345)

Ricardo C.

Reservations Manager

> "We will be ditching the software as it does not meet the most essential part of a booking system: payment..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

MB

Marcia B.

Owner and Manager

> "Also, the sales person was very helpful, I wish she was the tech-support or training person. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4871067)

SH

Shawn H.

Reservation Manager

> "no way to add any additionals with varying price points. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3773105)

TL

Tondelia L.

Manager

> "I can see the reservations for all my booking channels and do reports for my housekeeping and invoicing and can..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2860261)

Ricardo C.

Reservations Manager

> "We are not against their payment system, we are upset they gave us absolutely NO alternative or option."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

ML

Michael L.

General Manager

> "fairly nice gui and layout."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5015353)

SH

Shawn H.

Reservation Manager

> "Rate system is antiquated."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3773105)

PB

Pawel B.

Director

> "Phone App provided is Simple in use and allows to manage new reservations in the system."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3558680)

GN

Getu N.

Manager

> "Must admit the people who are helping in customer support are not trained and we have to wait days for finding..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3029282)

[View Reviews](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

## User interface

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)

4.05 (393)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)

4.03 (220)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

eviivo

Top features

40/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/66294/eviivo-suite/#features)

Little Hotelier

29/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/144307/Little-Hotelier/#features)

### Recognition

eviivo is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Little Hotelier

### Deployment & support

eviivo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Little Hotelier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

eviivo

-   By eviivo
-   Located in United Kingdom
-   Founded in 2005

Little Hotelier

-   By SiteMinder
-   Located in Australia
-   Founded in 2012

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3.8

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/144307-164816/Little-Hotelier-vs-Hospitality-Software)