# Compare eviivo vs Cloudbeds 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cloudbeds and eviivo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/66294-158839/eviivo-suite-vs-Cloudbeds

---

# Cloudbeds vs eviivo Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cloudbedseviivo2/4 selected

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.0 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

[## Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [341 reviews](#user-reviews)

Positive

284

Neutral

19

Negative

38

[## eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.0 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

Starting Price

$40.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4

Customer Service

4

Reviews Sentiment

JR

CR

Based on [393 reviews](#user-reviews)

Positive

303

Neutral

23

Negative

67

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,287 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Feature ratings

Online Booking

4.0

Booking Management

4.2

Calendar Management

3.9

Availability Management

3.3

Channel Management

3.5

77%Fit

High performer

Feature ratings

Online Booking

4.6

Booking Management

4.2

Calendar Management

4.3

Availability Management

4.3

Channel Management

3.2

User satisfaction

User satisfaction

4.3

User reviews[341](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.1

Customer support

4.1

User satisfaction

4.0

User reviews[393](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

Ease of use

4.0

Functionality

4.0

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$40Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries.

Best for

For anyone with rooms to sell and a story to tell! Over 30,000 property management companies, resorts, hotels, B&Bs, rentals, campgrounds, and more use eviivo Suite to grow their business.

## User reviews

Pros & cons

EH

Eric H.

Owner

> "It's been a powerful tool for our team to scale from one property to four properties."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121601)

JR

Jeanette R.

Proprietor

> "Their reports are unable to accurately show commission payments…citing 890% commission rather than the actual percentage that is..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742)

OP

Olga P.

Hotel Manager

> "It provides all the necessary tools to manage hotel operations effectively."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860)

TM

Tori M.

Owner Operator

> "After the monthly subscription fees, add on’s and payment processing, it is a significant monthly expense to our small hotel."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894)

TM

Tori M.

Owner Operator

> "I love that they’re always rolling out new products and features that keep up to date with the trends and newest technologies."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894)

JR

Jeanette R.

Proprietor

> "The reporting system has may flaws and some reports are completely unable to be read by accountants because they are completely..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742)

Louie B.

Owner - Operator

> "During Covid, Cloudbeds showed up in a big way, and gave me grace in regards too the financial burden during a very difficult..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096)

OP

Olga P.

Hotel Manager

> "In the hospitality industry, where time is critical, delays can directly impact operations and guest experience."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860)

CS

Chelsea S.

Manager

> "We have felt it's a great product for the cost, with decent customer support and a great help article library."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618)

CM

Cameron M.

CEO

> "worst of all though, they lost 22 THOUSAND dollars of my deposits over one summer."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823)

CS

Chelsea S.

Manager

> "I have found the transition to Cloudbeds, and use of the product, easy and excellent."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618)

CM

Cameron M.

CEO

> "Cloudbeds is hands-down the worst customer service on the planet."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823)

MS

Manveer S.

Owner

> "I really liked how easy the CloudBed hotel management software was to use."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121923)

KG

Kari G.

Front desk

> "No way to sort individual dates no easy way to fine specific data for DAI."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513)

HB

Henk B.

Owner

> "The onboarding is ok and in the beginning it looks realy nice. Until you start using it...."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

HB

Henk B.

Owner

> "I have never seen any of those request being picked up and translated into an update."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

KE

Kira E.

Executive Assistant

> "I love the online program so that I can check on items and make reservations from our main corporate office."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

NB

Navraj B.

Owner

> "Not setup to support basic steps of service for any hotel business."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

SP

Shamita P.

Director of Sales

> "Cloudbeds have allowed for better and more accurate Inventory management, cost saving, better and more efficient time and..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342)

KI

Kenji I.

GM

> "Taxes aren't included in payout breakdowns, not sure how that was decided."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

KI

Kenji I.

GM

> "Nice calendar and dashboard."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

Louie B.

Owner - Operator

> "I believe one of the biggest things lacking today in business is relationship and loyalty."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096)

VR

Verified Reviewer

Application Engineer

> "What I like about the solution is the almost 360 management capability and ease of access when comes to managing the whole..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4910739)

HB

Henk B.

Owner

> "Release introduce new problems that never get solved."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

Christopher G.

owner

> "It is easy to use on the desktop or mobile.... and the Service is amazing.. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#GetApp___6450343)

KI

Kenji I.

GM

> "A simple report will force you to do a bunch of manual calculations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

JG

Jehiel G.

Owner

> "Cloudbeds is one of the simplest and easiest to use systems to carry out the good organization and management of our reservations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300)

PPT

Poul Percy T.

CEO

> "Since November 2023, there have been a lot of blackouts - Almost daily, there are some kinds of technical issues, and monthly,..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6144769)

KE

Kira E.

Executive Assistant

> "Cloudbeds is an all in one system which makes running the day to day operations easy."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

CB

Charles B.

Pres

> "Took me a year of complaining for them to fix group bookings. And I believe that there are glitches in the availability matrix..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

BB

Brian B.

gm

> "Exceptionally amiable and skilled individuals are responsible for sales, customer onboarding, and helping you begin."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596)

BB

Brian B.

gm

> "Like any software, problems emerge, but it feels like I've had to submit 2-3 support tickets daily to get issues resolved."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596)

KG

Kari G.

Front desk

> "It’s so user friendly."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513)

NB

Navraj B.

Owner

> "Technical support is non existent."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

HE

Henrico E.

Director

> "It has for a long time served as an umbrella in my hospitality management journey."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854)

KI

Kenji I.

GM

> "The software can be painfully unintuitive."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

NP

Nancy P.

Owner

> "Despite having a large amount of features, the Cloudbeds interface is still simplified enough for users to work their way through..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3594453)

VR

Verified Reviewer

managing partner

> "So when asked to respectfully transfer us to someone senior or experienced with cloudbeds we spend 25 minutes on hold only to be..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976)

YT

Yoselin T.

Recepcionist

> "The colors used by the program are friendly to the eye, this is highly recommended for a person working an 8 hour shift in the..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3599403)

NB

Navraj B.

Owner

> "Reports are useless."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

RL

Richard L.

Owner

> "Online chat has been so fast and helpful with questions, offering work-arounds, providing links to documentation, offering..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698)

NB

Navraj B.

Owner

> "Technical support is trash."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

KE

Kira E.

Executive Assistant

> "They are always creating new features and working on improvements which is great."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

RM

Reece M.

Manager

> "I’d rate them lower if it was possible"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6711878)

JG

Jehiel G.

Owner

> "We really like your team's commitment to help solve problems."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300)

KI

Kenji I.

GM

> "Reporting is oddly very lacking."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

JD

Julieann D.

Director

> "So supportive, happy to help and fix any problems. Once he left you couldn't get any help in Australia"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4814640)

VR

Verified Reviewer

managing partner

> "By far the biggest issues relate to very poor service. When you eventually reach a support person they are very nice but its so..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976)

JT

Jordin T.

Manager

> "It takes all of the hard work and removes the pain that comes with accidental overbookings, something that has proven huge for..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3439571)

RA

Roger A.

Owner

> "They told us that their system integrated easily with QuickBooks, what they did not say is you have to use a third-party API..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4678554)

LG

Larry G.

Operations Manager

> "From these 2 functions its easy to have a clear view of the check ins, out, as well as the occupancy."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

GD

Greg D.

Owner

> "Additionally, the checkout page on the website they build you is not end user friendly for customers."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4900197)

SS

Sam S.

Proprietor

> "Cloudbeds customer service was always available and patient and worked with us until we actually understood what we needed to..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540249)

JG

Jennifer G.

CFO

> "THIEVES, they allowed someone to transfer my account without my approval and authorization."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___5004630)

SB

Selene B.

Hotel Manager

> "We haven't had any problems with overbooking since I started using Cloudbeds and I'm saving so much time."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3577379)

DE

David E.

Owner

> "Cloudbeds still is trying to charge us even though no services were provided. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529)

HS

Henry S.

Lodging Manager

> "There are a lot of great features for managing your property like a hotel."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4421167)

RD

Ryan D.

Managing Director

> "The payment system is no good for the uk (except for online bookings) and we have resorted to taking most payments manually as a..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540083)

MN

Mahesh N.

Owner

> "The team member are very supportive in the sense of billing support,technical help and they are real human behind this software."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3740261)

LG

Larry G.

Operations Manager

> "There were also a couple of times when all our front desk terminals were not accesible and was later confirmed by Cloudbeds..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

CS

Corey S.

General Manager

> "I would highly recommend Cloudbeds to anyone who needs simple, cloud-based, intuitive software to help manage their property."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3531094)

KB

Kerry B.

Director

> "The customer service is far too complicated and takes too long."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6046248)

LG

Larry G.

Operations Manager

> "This frees up our front desk staff and they have time to perform other tasks!"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

RL

Richard L.

Owner

> "Connecting to the GDS needs more hand-holding (IMO), I was simply not prepared for what was required and speaking directly with a..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698)

CB

Charles B.

Pres

> "The system is easy to use."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

LG

Larry G.

Operations Manager

> "The other issue is the lag, sometime my staff will complain to me that it can take more than 2-3 mins to load a page."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

OF

Oriana F.

Manager

> "The game changer for me is the customer support which is always very very fast with well trained staff."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3538608)

CB

Charles B.

Pres

> "I’ve had multiple complaints from guests who have tried to book but cannot."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

AH

Alex H.

Owner

> "We started with cloudbeds about 8 years ago and since that the company keep grow and making life easier to property individual..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3354778)

JL

Johan L.

Idoalot

> "Not overviewing the actual customer price."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5034984)

TB

Tommy B.

General Manager

> "Also during the challenging COVID times they proved us so far several times being a solid partner where we can count on think..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___2846744)

SH

Svetlana H.

Ceo

> "It has been TEN DAYS without payments now, no calls, no emails, still nothing... how many businesses can survive not getting..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4642381)

PA

Pharinya A.

(Ex) night shift

> "All-in-one software that anyone can learn within a few hours or days."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540067)

CB

Charles B.

Pres

> "Unforgivable issue since this should be their primary function."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

Andrew D.

Managing Director

> "The market for hospitality management apps isn't exactly huge, so without many other options to try we've been forced to double..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___2876569)

KK

Kevin K.

Owner

> "We have encountered several problems with the integration between Cloudbeds and Expedia and Booking.com."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4689068)

SP

Shamita P.

Director of Sales

> "The team and information on Cloudbeds University is very resourceful."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342)

HE

Henrico E.

Director

> "I had issues with bookings."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854)

LT

Linh T.

GM

> "The room rate is linked with OTAs, the calendar view is awesome, easy to follow, and keeps track of all reservations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3017468)

DE

David E.

Owner

> "The set up was never completed."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529)

[View Reviews](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

JR

Jake R.

Owner

> "The platform works perfectly for monthly reporting & integrating with all the channels that we need."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6406860)

RC

Rick C.

owner

> "software glitches in rate plan management and screens."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6419254)

CR

Cavalan R.

Geschäftsführer

> "We can customise the interface which is also quite good."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6824562)

VR

Varaporn R.

Owner-Operator

> "The credit card numbers are too small - please use a larger font!"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4874146)

LD

Louise D.

owner

> "I like everything about Eviivo especially the monthly rate, very much afordable."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6437246)

CR

Chris R.

Director

> "Customer service when having an issue - left waiting in chat room for long periods of time."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6258578)

KB

Kathleen B.

She who does what's needed Promptly

> "Eviivo and their support staff are top notch. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___7020421)

AN

Amy N.

Owner, Marketing Manager

> "They had folks on chat support but they always said I needed to talk to my onboarding agent who didn't reply to emails or answer my..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4899608)

CR

Cavalan R.

Geschäftsführer

> "The system is easy to operate in the back office."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6824562)

SM

Steve M.

Director

> "Customers are not presented an overall view like the Planner view and are frequently confused by Eviivo's presenting properties that..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3839070)

BH

Bethany H.

Propert Manager

> "The live support and the quick help with every question I have."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6408029)

TJ

Todd J.

Owner

> "European lodging paradigm is difficult for most to understand"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6037444)

JF

Jane F.

Owner Operator

> "I have had great customer service from the folks at Eviivo and from the local maintenance professionals."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6406677)

LO

Linda O.

Owner

> "The problem I have is if I want to change something once a year I’ve forgotten what I did from one year to the next it’s important to..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4352838)

TP

Trina P.

Manager

> "User friendly, support in chat is handy."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6427129)

LM

Louise M.

Self employed

> "I found dome if the features z little unwieldy and I would prefer to have more administrative rights on my website."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3543487)

SR

Sarah R.

Business Manager

> "It is user friendly."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6513843)

DR

Debbie R.

Owner

> "Reports are a but confusing to me but I probably just need to read more about them and understand which reports to print for what I..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3907597)

CM

Cheryl M.

General Manager

> "Manages all aspects of our bookings, links up with a huge number of OTAs and the Eviivo support team are excellent."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3617105)

MH

Mark H.

Managing Director

> "Don't like the way extras are added eg the choice between charging at point of sale of in advance."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3723807)

Nikki Louise C.

Director's Assistant

> "It also has a lot of reporting tools you can use which is a bonus for us from our last system that failed us."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3605900)

GS

Graham S.

Owner

> "To be honest I can't think of any features I don't like about Eviivo. And I rarely think of improvements that could be made to it..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4617281)

DR

Dean R.

Owner

> "We have used several channels managers and Eviivo has by far been the best we have ever used."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6143951)

KW

Katie W.

hostess

> "no real complaints other than having to have eviivo suite to process payments."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3727490)

AN

Amy N.

Owner, Marketing Manager

> "Their system is very thorough in gathering information."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4899608)

CO

Christina O.

Manging Partner

> "The software can be expensive, not all reports are used."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4222820)

CD

Carl D.

Owner

> "They are small and we are small, Gives a personal touch."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6279081)

PH

Philip H.

Landlord

> "I find creating rates rate, but I'm not good on programs."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4561754)

GB

Giselle B.

Owner -Operator

> "Eviivo is our Channel Manager for our Bed & Breakfast, so when a reservation is made on our website or the websites of Expedia,..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2928834)

DB

Donna B.

Owner

> "Eviivo touts the ability to advertise my property on other sites such as Home Away, Agoda, etc...but the fees are exorbitant. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2937551)

DR

Dean R.

Owner

> "We have used many channels managers, we have been most satisfied with Eviivo."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6143951)

EC

Esther C.

Manager

> "there have been a few times that that card was not working and I needed to verify the information and it will not allow me to view the..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3059653)

TW

Tod W.

Owner

> "Just recently we started using the new Eviivo app that now allows us to complete many of the same task on our mobile phones and tablets."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3322571)

DB

Donna B.

Owner

> "In addition to paying a fee to Eviivo, I have to pay fees to a third party provider to process credit card payments. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2937551)

Nikki Louise C.

Director's Assistant

> "Our overall experience with eviivo has been great so far, in the short time we have been using the system we have had a much better..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3605900)

GM

Graham M.

Owner

> "We went from taking phone calls and opening emails for bookings then dealing with replies and questions, which is very time consuming, ..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2400379)

GG

George G.

Manager

> "There are also lots of resources to learn how to use the software and free classes to learn with an expert."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4573255)

RM

Robert M.

OWNER

> "phone wait time - also the 'chat' always takes ages - when youleave an enquiry sometimes you never hear from them again"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3382259)

DH

Duncan H.

Owner

> "It is a very capable software package with very good on-line support and good off-line self-learning modules."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3817055)

RL

Ronnette L.

Owner

> "Sometimes difficult to get resolution for issues using just chat or email and miss the phone channel"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2903760)

PC

Phillip C.

owner

> "Using international staff, Eviivo's simplicity has meant seamless transitions for the new staff and us, and the multi-language help..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2893688)

JS

Joy S.

Owner

> "It doesn't track returning guests. When quoting someone a price I have to manually add the room charge + tax to give them a quote from..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2397417)

GS

Graham S.

Owner

> "I chose Eviivo from a shortlist of maybe half a dozen products when I started out three and a half years ago now and I've grown my..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4617281)

TJ

Tiggy J.

Owner

> "The area I find harder to use is setting up special offers, discounts etc."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2898647)

TW

Tod W.

Owner

> "Being able to view all four properties reservations at one time makes it easier to, make new reservations and view/modify existing..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3322571)

DK

Diane K.

Owner/operator

> "Frustrating now as it will not send without putting more info in."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2960909)

DR

Dean R.

Owner

> "The team is great, caring and willing to help."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6143951)

TC

Tracey C.

Landlady

> "for someone like me can be difficult to find my around the site"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3389443)

GS

Graham S.

Owner

> "The support during the pandemic of 202/21 was exceptional too. And the price has been a constant too, which is really nice."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4617281)

TD

Thomas D.

Owner/innkeeper

> "Please remember that for us small B&B's Sunday is a high traffic day, and the availability to contact assistance with an issue is still..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2436857)

CM

Cheryl M.

General Manager

> "Having used alternative software in the past, the transition to Eviivo was extremely hassle free, easy to use and navigate."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3617105)

DW

Donald W.

owner/manager

> "We have additional costs that were not there with the old software; intuit was not available for payments, so we had to switch - also..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2464085)

PJ

Peter J.

director

> "Ease of support is vital and has allowed business to ride minor hiccups."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3833726)

GM

Gwen M.

owner

> "I always had to go thru another group until I finally got her email and was able to let her know via email that there was still an..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2392132)

GB

Giselle B.

Owner -Operator

> "Whenever I have had an inquiry or required assistance I'd send an email and Eviivo would respond in a very timely manner - and I..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2928834)

JaTT

Joel and Tracey T.

Owners

> "The reports can be a little confusing and sometimes amendments on the pages can be difficult to find"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2760922)

TM

Tim M.

Founder

> "They Listen, they Care, They Help, They are friendly, and they are relatable - genuinely impressed with everyone I have spoken with,..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4739185)

AM

Ad M.

Proprietor

> "Would not recommend to anyone took days for them to respond to emails and phone calls when things went wrong which they frequently did."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2215368)

MH

Mark H.

Managing Director

> "It integrated well with our website"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3723807)

JD

Jacqueline D.

Company Director

> "Sometimes a bit tricky to navigate but I think that's more my lack of knowledge of the background bits and pieces."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2734643)

TM

Tim M.

Founder

> "Everyone that picks up your call is patient and professional and, how they lead you to your solution is just remarkable."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4739185)

JS

Joy S.

Owner

> "MANY OF OUR GUESTS KNOW WHAT UNIT THEY WANT BUT NOW THEY CAN'T FIND OUT WHEN IT'S AVAILABLE."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2397417)

DJE

David Jelle E.

proprietario

> "Clean interface, easy to use, simple structuring of tasks, very good on-line help team"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3543604)

CS

Christopher S.

Managing Member

> "This is hard to fathom for a product being sold in the USA and we feel certain that this has cost us business."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2381201)

MS

Michael S.

Co-owner

> "Being web-based it has a zero footprint on our hardware, everyone gets the same view of the same data and updates to our room..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2684552)

GM

Gwen M.

owner

> "Also I wonder, if I did not call how long would it have been before someone tried to call me to find out why they were not getting the..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2392132)

SH

Stewart H.

Proprietor

> "They appreciate day to day issues at my level of the market and have support staff ready and able to advise on all issues from pricing,..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2727091)

JB

James B.

Owner

> "Not easy to make changes to reservations."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2761031)

CF

Christina F.

owner/ manager

> "We like color-coded diary, the app lets you know if money is due, able to search for reservations in many ways, good selection of..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2392422)

JM

Jenny M.

property manager

> "My expectations have been exceeded."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2638976)

MC

Martin C.

Partner

> "Simple style and easy accessed on computer, ipad and iphone"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3779499)

PD

Peggy D.

Owner

> "eviivo was not easy to get up and running in my opinion. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2636316)

[View Reviews](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

## User interface

4.29 (341)

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)

4.05 (393)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Cloudbeds

35/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/158839/Cloudbeds/#features)

eviivo

Top features

40/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/66294/eviivo-suite/#features)

### Recognition

Cloudbeds is recognized as a top-rated tool in 3 Capterra Shortlist reports

eviivo is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Cloudbeds

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

eviivo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cloudbeds

-   By Cloudbeds
-   Located in United States
-   Founded in 2012

eviivo

-   By eviivo
-   Located in United Kingdom
-   Founded in 2005

## Popular Comparisons

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152433-158839/Hostaway-vs-Cloudbeds)

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.05 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/)

$40/month

Price

Contact vendor for pricing

4.0

Features

4.7

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/66294-152433/eviivo-suite-vs-Hostaway)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Contact vendor for pricing

Price

$16/month

4.1

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131924-158839/Lodgify-vs-Cloudbeds)

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.05 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

vs

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

$40/month

Price

$16/month

4.0

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/66294-131924/eviivo-suite-vs-Lodgify)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

[eZee Centrix](https://www.capterra.com/p/135677/eZee-Centrix/)[4.72 (345)](https://www.capterra.com/p/135677/eZee-Centrix/reviews/)

Contact vendor for pricing

Price

$32/month

4.1

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135677-158839/eZee-Centrix-vs-Cloudbeds)

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.05 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (470)](https://www.capterra.com/p/159377/Guesty/reviews/)

$40/month

Price

$23/month

4.0

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/66294-159377/eviivo-suite-vs-Guesty)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.28 (242)](https://www.capterra.com/p/183836/Amenitiz/reviews/)

Contact vendor for pricing

Price

€42/month

4.1

Features

4.1

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/158839-183836/Cloudbeds-vs-Amenitiz)

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.05 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

vs

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

$40/month

Price

$30/month

4.0

Features

4.7

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/66294-129392/eviivo-suite-vs-Reservation-Nexus)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (470)](https://www.capterra.com/p/159377/Guesty/reviews/)

Contact vendor for pricing

Price

$23/month

4.1

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158839-159377/Cloudbeds-vs-Guesty)

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.05 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

vs

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.28 (242)](https://www.capterra.com/p/183836/Amenitiz/reviews/)

$40/month

Price

€42/month

4.0

Features

4.1

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/66294-183836/eviivo-suite-vs-Amenitiz)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

Contact vendor for pricing

Price

$109/month

4.1

Features

3.8

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/144307-158839/Little-Hotelier-vs-Cloudbeds)

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.05 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

vs

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

$40/month

Price

$9/month

4.0

Features

4.3

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/66294-164816/eviivo-suite-vs-Hospitality-Software)