---
title: "Compare eviivo vs Guesty 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare eviivo and Guesty based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/66294-159377/eviivo-suite-vs-Guesty"
page_type: "comparison"
language: "en"
---

# eviivo vs Guesty Features and Cost Comparison

Last updated September 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

eviivoGuesty2/4 selected

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.0 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

[## eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.0 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

Starting Price

$40.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4

Customer Service

4

Reviews Sentiment

CR

KB

Based on [393 reviews](#user-reviews)

Positive

303

Neutral

23

Negative

67

[## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

$23.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [485 reviews](#user-reviews)

Positive

418

Neutral

20

Negative

47

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,542 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Feature ratings

Online Booking

4.6

Booking Management

4.2

Calendar Management

4.3

Availability Management

4.3

Channel Management

3.2

83%Fit

High performer

Feature ratings

Online Booking

4.5

Booking Management

4.7

Calendar Management

4.5

Availability Management

5.0

Channel Management

4.6

User satisfaction

User satisfaction

4.0

User reviews[393](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

Ease of use

4.0

Functionality

4.0

Value for money

4.0

Customer support

4.0

User satisfaction

4.4

User reviews[485](https://www.capterra.com/p/159377/Guesty/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$40Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$23Other, Per Month

-   Free version
-   Free trial

Best for

Best for

For anyone with rooms to sell and a story to tell. Over 28,000 property management companies, hotels, vacation rentals, resorts, B&Bs, campgrounds, and more use eviivo Suite to grow their business.

Best for

Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises.

## User reviews

Pros & cons

CR

Cavalan R.

Geschäftsführer

> "We can customise the interface which is also quite good."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6824562)

RC

Rick C.

owner

> "software glitches in rate plan management and screens."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6419254)

KB

Kathleen B.

She who does what's needed Promptly

> "Eviivo and their support staff are top notch. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___7020421)

CR

Chris R.

Director

> "Customer service when having an issue - left waiting in chat room for long periods of time."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6258578)

JR

Jake R.

Owner

> "The platform works perfectly for monthly reporting & integrating with all the channels that we need."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6406860)

SM

Steve M.

Director

> "Customers are not presented an overall view like the Planner view and are frequently confused by Eviivo's presenting properties..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3839070)

CR

Cavalan R.

Geschäftsführer

> "The system is easy to operate in the back office."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6824562)

TJ

Todd J.

Owner

> "European lodging paradigm is difficult for most to understand"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6037444)

SR

Sarah R.

Business Manager

> "It is user friendly."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6513843)

LO

Linda O.

Owner

> "The problem I have is if I want to change something once a year I’ve forgotten what I did from one year to the next it’s..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4352838)

LD

Louise D.

owner

> "I like everything about Eviivo especially the monthly rate, very much afordable."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6437246)

DR

Debbie R.

Owner

> "Reports are a but confusing to me but I probably just need to read more about them and understand which reports to print for..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3907597)

BH

Bethany H.

Propert Manager

> "The live support and the quick help with every question I have."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6408029)

GS

Graham S.

Owner

> "To be honest I can't think of any features I don't like about Eviivo. And I rarely think of improvements that could be made to..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4617281)

JF

Jane F.

Owner Operator

> "I have had great customer service from the folks at Eviivo and from the local maintenance professionals."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6406677)

VR

Varaporn R.

Owner-Operator

> "The credit card numbers are too small - please use a larger font!"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4874146)

DR

Dean R.

Owner

> "We have used several channels managers and Eviivo has by far been the best we have ever used."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6143951)

AN

Amy N.

Owner, Marketing Manager

> "They had folks on chat support but they always said I needed to talk to my onboarding agent who didn't reply to emails or..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4899608)

CD

Carl D.

Owner

> "They are small and we are small, Gives a personal touch."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6279081)

CO

Christina O.

Manging Partner

> "The software can be expensive, not all reports are used."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4222820)

DR

Dean R.

Owner

> "We have used many channels managers, we have been most satisfied with Eviivo."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6143951)

PH

Philip H.

Landlord

> "I find creating rates rate, but I'm not good on programs."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4561754)

TW

Tod W.

Owner

> "Just recently we started using the new Eviivo app that now allows us to complete many of the same task on our mobile phones and..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3322571)

GM

Graham M.

Owner

> "We went from taking phone calls and opening emails for bookings then dealing with replies and questions, which is very time..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2400379)

GG

George G.

Manager

> "There are also lots of resources to learn how to use the software and free classes to learn with an expert."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4573255)

LM

Louise M.

Self employed

> "I found dome if the features z little unwieldy and I would prefer to have more administrative rights on my website."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3543487)

GS

Graham S.

Owner

> "I chose Eviivo from a shortlist of maybe half a dozen products when I started out three and a half years ago now and I've..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4617281)

RM

Robert M.

OWNER

> "phone wait time - also the 'chat' always takes ages - when youleave an enquiry sometimes you never hear from them again"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3382259)

TP

Trina P.

Manager

> "User friendly, support in chat is handy."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6427129)

MH

Mark H.

Managing Director

> "Don't like the way extras are added eg the choice between charging at point of sale of in advance."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3723807)

TW

Tod W.

Owner

> "Being able to view all four properties reservations at one time makes it easier to, make new reservations and view/modify..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3322571)

KW

Katie W.

hostess

> "no real complaints other than having to have eviivo suite to process payments."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3727490)

DR

Dean R.

Owner

> "The team is great, caring and willing to help."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___6143951)

JS

Joy S.

Owner

> "It doesn't track returning guests. When quoting someone a price I have to manually add the room charge + tax to give them a..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2397417)

GS

Graham S.

Owner

> "The support during the pandemic of 202/21 was exceptional too. And the price has been a constant too, which is really nice."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4617281)

DB

Donna B.

Owner

> "Eviivo touts the ability to advertise my property on other sites such as Home Away, Agoda, etc...but the fees are exorbitant. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2937551)

PJ

Peter J.

director

> "Ease of support is vital and has allowed business to ride minor hiccups."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3833726)

EC

Esther C.

Manager

> "there have been a few times that that card was not working and I needed to verify the information and it will not allow me to..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3059653)

CM

Cheryl M.

General Manager

> "Manages all aspects of our bookings, links up with a huge number of OTAs and the Eviivo support team are excellent."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3617105)

DB

Donna B.

Owner

> "In addition to paying a fee to Eviivo, I have to pay fees to a third party provider to process credit card payments. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2937551)

TM

Tim M.

Founder

> "They Listen, they Care, They Help, They are friendly, and they are relatable - genuinely impressed with everyone I have spoken..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4739185)

TC

Tracey C.

Landlady

> "for someone like me can be difficult to find my around the site"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3389443)

TM

Tim M.

Founder

> "Everyone that picks up your call is patient and professional and, how they lead you to your solution is just remarkable."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4739185)

TD

Thomas D.

Owner/innkeeper

> "Please remember that for us small B&B's Sunday is a high traffic day, and the availability to contact assistance with an issue..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2436857)

Nikki Louise C.

Director's Assistant

> "It also has a lot of reporting tools you can use which is a bonus for us from our last system that failed us."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3605900)

DW

Donald W.

owner/manager

> "We have additional costs that were not there with the old software; intuit was not available for payments, so we had to switch..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2464085)

AN

Amy N.

Owner, Marketing Manager

> "Their system is very thorough in gathering information."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4899608)

JaTT

Joel and Tracey T.

Owners

> "The reports can be a little confusing and sometimes amendments on the pages can be difficult to find"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2760922)

MS

Michael S.

Co-owner

> "Being web-based it has a zero footprint on our hardware, everyone gets the same view of the same data and updates to our room..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2684552)

RL

Ronnette L.

Owner

> "Sometimes difficult to get resolution for issues using just chat or email and miss the phone channel"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2903760)

GB

Giselle B.

Owner -Operator

> "Eviivo is our Channel Manager for our Bed & Breakfast, so when a reservation is made on our website or the websites of Expedia,..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2928834)

JD

Jacqueline D.

Company Director

> "Sometimes a bit tricky to navigate but I think that's more my lack of knowledge of the background bits and pieces."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2734643)

SH

Stewart H.

Proprietor

> "They appreciate day to day issues at my level of the market and have support staff ready and able to advise on all issues from..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2727091)

JS

Joy S.

Owner

> "MANY OF OUR GUESTS KNOW WHAT UNIT THEY WANT BUT NOW THEY CAN'T FIND OUT WHEN IT'S AVAILABLE."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2397417)

PH

Philip H.

Landlord

> "Very happy and there is always someone to chat with if I get stuck..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4561754)

TJ

Tiggy J.

Owner

> "The area I find harder to use is setting up special offers, discounts etc."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2898647)

Nikki Louise C.

Director's Assistant

> "Our overall experience with eviivo has been great so far, in the short time we have been using the system we have had a much..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3605900)

DK

Diane K.

Owner/operator

> "Frustrating now as it will not send without putting more info in."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2960909)

DH

Duncan H.

Owner

> "It is a very capable software package with very good on-line support and good off-line self-learning modules."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3817055)

JB

James B.

Owner

> "Not easy to make changes to reservations."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2761031)

JC

John C.

Owner

> "The extensive reports page covers everything we need to run our inn."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3407081)

JM

Jenny M.

property manager

> "My expectations have been exceeded."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2638976)

PC

Phillip C.

owner

> "Using international staff, Eviivo's simplicity has meant seamless transitions for the new staff and us, and the multi-language..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2893688)

PD

Peggy D.

Owner

> "eviivo was not easy to get up and running in my opinion. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2636316)

MB

Marcus B.

Owner

> "I'm a big fan on the whole, it makes everything much easier."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4543045)

JM

Jenny M.

property manager

> "My expectations have been exceeded."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2638976)

FP

Fabian P.

Director

> "easy to usefairly straightforward platformgood"

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___4063757)

PD

Peggy D.

Owner

> "eviivo was not easy to get up and running in my opinion. "

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2636316)

LT

Leigh T.

MD

> "Integration was expertly handled and continues to be so with new features evolving."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___3367956)

TD

Thomas D.

Owner/innkeeper

> "Please remember that for us small B&B's Sunday is a high traffic day, and the availability to contact assistance with an issue..."

[See full review](https://www.capterra.com/p/66294/eviivo-suite/#Capterra___2436857)

[View Reviews](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

DB

Diego B.

CEO

> "One of the features I appreciate most is being able to manage all guest communications in one place, while keeping all of my calendars seamlessly connected."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7157288)

ML

Marco L.

Owner

> "Identical configurations applied to all units within the same property do not always work consistently: some settings function correctly for all apartments..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538)

DB

Diego B.

CEO

> "Being able to handle all guest communications in one centralized place, while keeping calendars seamlessly synced across platforms, has significantly improved..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7157288)

BK

Bjoern K.

CEO

> "For example, check-in and check-out protocols cannot be digitally signed within the system, which is a significant limitation for operations."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7124374)

DE

Damola E.

M

> "Managing bookings across multiple channels becomes seamless with synchronized calendars, automated messaging, and organized task management."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387)

KL

Kevin L.

CEO

> "Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago?"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435)

SV

Susan V.

Owner

> "I love having a centralized, all-in-one hub for communication, and the automated guest templates have streamlined my workflow significantly."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152654)

EF

Emily F.

Member Manager

> "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877)

KH

Kevin H.

Director

> "The automation features are particularly strong, helping streamline daily tasks, and the CRM and task management tools are well-designed and highly effective."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7145385)

AT

Amar T.

Marketing and Guest Satisfaction

> "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250)

SL

Steven L.

Owner

> "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672)

Rick S.

Owner

> "I've added payment processing and their price optimizer and have lots of issues with both."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7131746)

AK

Alisha K.

HR

> "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938)

AN

Achraf N.

reservation

> "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902)

JR

John R.

President

> "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

TW

Thomas W.

Md

> "Lots of paid add on and lots of stuff that make it clunky were if it was one price for the package it would be much better"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122207)

MZ

Michael Z.

ceo

> "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120)

MW

Marvin W.

Owner

> "Trust accounting module is difficult to understand so we are currently using a 3rd party trust accounting software."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121554)

RC

Raam C.

Listing Manager

> "The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755)

JAB

Jey Ann B.

Remote Team Member of Vacation Rentals

> "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865)

PP

Pablo P.

Ops

> "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893)

JR

John R.

President

> "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

PT

PANAGIOTIS T.

CEO

> "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

CM

Claudio M.

Business owner and executive

> "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990)

CS

Ciara S.

Office Manager

> "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067)

SV

Susan V.

Owner

> "VRBO continues to struggle with interfacing properly with the platform, which is a significant point of friction."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152654)

CC

Carmela C.

Communications Guest Serv Agent

> "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883)

MG

Martel G.

Founder

> "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208)

MS

Marcos S.

Sales - Revenue and Pricing Manager

> "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481)

TG

Tristan G.

Owner

> "Overall it was a Negative Experience, as a small started of a bed and breakfast, Guesty was my largest expense. And when i approached them about their dishonest..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7165701)

RC

Raam C.

Listing Manager

> "I also found the dashboard helpful for managing reservations, payments, and guest communication in one place."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755)

Daniel H.

CEO

> "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947)

BJ H.

Owner - CEO

> "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

AH

April H.

Director

> "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054)

SL

Steven L.

Owner

> "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672)

SP

Simon P.

Founder

> "I can't think of any obvious cons except that perhaps the fact that the desktop version logs me out between sessions"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7158775)

DE

Damola E.

M

> "The automation tools stand out, ensuring consistent and timely communication with guests, which improves the overall experience."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387)

AL

Alejandro L.

ceo

> "difficult to find the information and make the bookings, have to many options and we get lost on many of them"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051)

DE

Damola E.

M

> "I also value the detailed reporting and insights, which help track performance and make informed business decisions."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387)

VR

Verified Reviewer

QA Specialist

> "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067)

TD

Thomas D.

COO

> "The use of guesty Services has allowed us to handle a scaled up bookings that we wanted to achieve."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121560)

KL

Kevin L.

CEO

> "Anything related to account issues or more serious problems takes way too long."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435)

JR

John R.

President

> "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

CS

Cathie S.

Owner

> "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047)

JR

John R.

President

> "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services,..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

EH

Evan H.

Short term

> "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148)

JR

John R.

President

> "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

AS

Amy S.

Manager

> "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822)

DE

Damola E.

M

> "What I liked most about Guesty is how it centralizes every aspect of property management into one easy-to-use platform."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387)

FG

Florence G.

Reservations Agent

> "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610)

AK

Alisha K.

HR

> "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938)

MVC

Maria-Vittoria C.

Owner

> "The accounting and reporting created significant reconciliation problems and made a complete mess of our books."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

KC

Keiran C.

Head of Sales and Distribution

> "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818)

PT

PANAGIOTIS T.

CEO

> "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

VC

Victor C.

Owner

> "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features,..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984)

SW

Sheena W.

Communications

> "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828)

ML

Marco L.

Owner

> "The calendar is also highly visual and intuitive, making it much easier to manage reservations efficiently."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538)

YG

Yulia G.

Owner

> "Ability to book on direct website when the payment failed needs to be addressed"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023)

VA

Vikash A.

Controller

> "It is a robust and comprehensive platform that effectively centralized key aspects of property management."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121454)

GJ

Gabriele J.

owner of holiday apartment rental agency

> "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971)

Jemellee 💎 S.

Asst Property Manager

> "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586)

JL

Joan L.

Property manager

> "Bugs and issues with connectivity."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152905)

BJ H.

Owner - CEO

> "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

IR

Izaac R.

Owner, Operator

> "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596)

MJ

MuhammEd J.

Reservation Agent

> "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048834)

NG

Nathalie G.

director

> "many many messages that are not adapted to the stage we are in = on boarding process."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871)

Njål E.

CEO

> "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511)

PT

PANAGIOTIS T.

CEO

> "The interface is heavy and slow, and the app gets stuck way too often."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

MT

Michelle T.

Property Manager

> "Managing all platforms in one place with synced calendar with automated messsages makes my work so much simpler."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503)

ML

Marco L.

Owner

> "We cannot resolve this independently and always need to open a support ticket;"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538)

IH

Ismael H.

CUSTOMER SERVICE

> "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673)

Julian F.

MD

> "Password requirements, and user permissions management can be a bit clunky."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207)

DP

Dave P.

Owner

> "Guesty helped me grow my business and I'm not sure how I would have accomplished my goals without it, its various features allow me to simplify my operations and..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6698818)

LS

Laura S.

Community Association Manager and Property Manager

> "A few features are hard to navigate, and the platform has a learning curve."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049021)

BL

Barry L.

Maintenance Supervisor

> "Allowing me full visibility of vacancies and guests names helps me schedule my team"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272)

MVC

Maria-Vittoria C.

Owner

> "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

TG

Tristan G.

Owner

> "Was the best available platform that could be used for both Airbnb and Booking.com bookings."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7165701)

LL

Lina L.

General Manager

> "Pricing is not very competitive compared to other channels."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7116851)

GJ

Gabriele J.

owner of holiday apartment rental agency

> "The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971)

MM

Morgan M.

Manager

> "This was interfering with my booking settings and causing havoc with our booking calendar. When I logged in there were limited settings due to the free trial..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6290326)

Tasha R.

Trust Accountant

> "It became a mutually beneficial dynamic where my input shaped the product and their responsiveness shaped my experience."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7177271)

SV

Susan V.

Owner

> "VRBO continues to struggle with interfacing properly with the platform, which is a significant point of friction."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152654)

Michael H.

Co Founder

> "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342)

EH

Evan H.

Short term

> "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148)

CF

Christopher F.

General Manager

> "The user interface is straightforward, and I’ve even seen Guesty adopt a couple of suggestions I made along the way, which shows they’re paying attention to user..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049186)

RG

RHONDA G.

Sole Member

> "Functions that are useful suddenly change and are replaced with others not so user friendly."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6771001)

BL

Barry L.

Maintenance Supervisor

> "I enjoy the layout of the app and its simplicity. When on the move I need something I can easily access off my phone. "

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272)

DB

ÉDouard B.

CEO

> "Mobile app not enough"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___3686256)

BK

Bree K.

Marketing Director

> "The integrations work seamlessly, and the interface is incredibly easy for the whole team to navigate."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051875)

ZM

Zachary M.

COO

> "Some integration issues with vrbo, pre approval intergrations with abnb."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6721518)

AG

Aidas G.

Director

> "The system is very user friendly, there are multiple integrations that are available with Guesty."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___4496162)

RG

RHONDA G.

Sole Member

> "Functions that are useful suddenly change and are replaced with others not so user friendly."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6771001)

JK

Jennifer K.

owner

> "Guesty has made my life so much easier by allowing me to have everything in one place to be more efficient."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108315)

EF

Emily F.

Member Manager

> "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877)

CM

Clemens M.

Owner

> "This made the switch quite easy, and we quickly found our way around the new Guesty platform."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121941)

AS

Amy S.

Manager

> "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822)

CM

Clemens M.

Owner

> "It makes my daily work so much easier."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121941)

ML

Marco L.

Owner

> "We cannot resolve this independently and always need to open a support ticket;"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538)

AH

April H.

Director

> "Moving to a new PM software is never an easy feat, but luckily Guesty has been very patient with me and willing to help where they can!"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054)

LH

Lois H.

Owner

> "Customer service is lacking."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7166925)

[View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/)

## User interface

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)

4.05 (393)

4.43 (485)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

eviivo

Top features

38/50

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Autonomous Task Execution
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Cross-system Integration
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Decision Making
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Multi-step Planning
-   Natural Language Interaction
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Proactive Assistance
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration

[See all features](https://www.capterra.com/p/66294/eviivo-suite/#features)

Guesty

36/50

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Autonomous Task Execution
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Cross-system Integration
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Decision Making
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Multi-step Planning
-   Natural Language Interaction
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Proactive Assistance
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration

[See all features](https://www.capterra.com/p/159377/Guesty/#features)

### Recognition

eviivo is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Guesty

### Deployment & support

eviivo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Guesty

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

eviivo

-   By eviivo
-   Located in United Kingdom
-   Founded in 2005

Guesty

-   By Guesty
-   Located in United States
-   Founded in 2014

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[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

$23/month

Price

$62/month

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/47428-159377/Buildium-Property-Management-Software-vs-Guesty)

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.05 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

vs

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.30 (254)](https://www.capterra.com/p/183836/Amenitiz/reviews/)

$40/month

Price

€42/month

4.0

Features

4.1

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/66294-183836/eviivo-suite-vs-Amenitiz)

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

vs

[ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/)

$23/month

Price

Contact vendor for pricing

4.4

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135182-159377/ResMan-vs-Guesty)

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.05 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

vs

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.28 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

$40/month

Price

Contact vendor for pricing

4.0

Features

4.1

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/66294-158839/eviivo-suite-vs-Cloudbeds)

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

vs

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

$23/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/20372-159377/Entrata-vs-Guesty)

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[4.05 (393)](https://www.capterra.com/p/66294/eviivo-suite/reviews/)

vs

[Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/)[4.70 (163)](https://www.capterra.com/p/193259/Flex-PMS/reviews/)

$40/month

Price

$40/month

4.0

Features

4.5

4.0

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/66294-193259/eviivo-suite-vs-Flex-PMS)

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (651)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

$23/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-159377/Rent-Manager-vs-Guesty)