eviivo vs AvaiBook: Which is a better fit?

The Eviivo university is a very good idea and I use this quite often. The help chat is excellent and is very good to get a response to a question without having to use a telephone.

Everything else is awful, we had own a bed and breakfast for 30 years and this software is awful, we had a company that got bought in by eviivo so that’s how we ended it up with them.

We own and run a very successful small award winning Bed & Breakfast in Northamptonshire and Eviivo was initially recommended to us by a close friend who could not recommend them highly enough.

Unable to reach anyone by phone and no one ever returns phone calls / reported problems. The 'Chanel Manager' was a disaster, and completely screwed up our Expedia listing.

Fantastic, fantastic support team, can't commend them enough. They Listen, they Care, They Help, They are friendly, and they are relatable - genuinely impressed with everyone I have spoken with.

Horrible accounts department overcharging at termination.

What i like most is the outstanding customer service and the chat help where nothing is too much trouble. The automated emails are ace too.

Also the templates for the customer communication emails are awkward(perhaps due to British English or British preferences) and guests are confused.

They have an integrated POS, that it is very good so you can charge the guests automatically and they have some interesting channels.

Very agressive methode of blocking your account. My credit card was stolen and a small fee of 13 euro wasn´t charged, they BLOCKED my account for days, PRESSING to pay inmediatly.

It is a very simple channel managament that has a very big room for improvement. Their customer service is quite good but they set us a very expensive price that was not worth it.

Time-consuming, a very bad process to create and charge a reservation.

Nice trial periode, all seems marvelous. But don´t get too excited.

Once I published a negative revieuw they CANCELLED al my bookings.

They collect your BOOKING payments with a 4% extra CHARGE, even you have set BOOKING payments to your account directly. If you complain, they cancell your account, and of course NO MONEY BACK.