eviivo vs Stayflexi: Which is a better fit?

The Eviivo university is a very good idea and I use this quite often. The help chat is excellent and is very good to get a response to a question without having to use a telephone.

Everything else is awful, we had own a bed and breakfast for 30 years and this software is awful, we had a company that got bought in by eviivo so that’s how we ended it up with them.

We own and run a very successful small award winning Bed & Breakfast in Northamptonshire and Eviivo was initially recommended to us by a close friend who could not recommend them highly enough.

Unable to reach anyone by phone and no one ever returns phone calls / reported problems. The 'Chanel Manager' was a disaster, and completely screwed up our Expedia listing.

Fantastic, fantastic support team, can't commend them enough. They Listen, they Care, They Help, They are friendly, and they are relatable - genuinely impressed with everyone I have spoken with.

Horrible accounts department overcharging at termination.

What i like most is the outstanding customer service and the chat help where nothing is too much trouble. The automated emails are ace too.

Also the templates for the customer communication emails are awkward(perhaps due to British English or British preferences) and guests are confused.

Stayflexi provides a user-friendly and comfortable experience with excellent support to ensure your stay is enjoyable.

Their grievance redressal system is pathetic, almost non existent. They are hiding the huge flaws in the software.

It a wonderful software and the support team is very good. Any time they can help us for any queries.

Server issue/ down time causing major auto occupancy & tariff issues, resulting revenue loss for the property. Slag in Follow up / sorting issues.

I'm very happy to use this product.it is easy to understand and user friendly software. And mobile application of this software allow me to access from everywhere.

Vijay V

CFO

Users beware, Stay Flexi is collecting money on behalf of Marutham Village Resort in Mahabalipuram and is denying receiving the payment.

The best part of stay flexi is the relationship that the team makes and helps solving promoting the property with all inputs and keeps updated. We always have genuine response with the team.

Reports available are very limited for me as a revenue manager to make a decision based on the data available.