# Compare Workday HCM vs ADP TotalSource 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Workday HCM and ADP TotalSource based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/66908-113109/Workday-HCM-vs-ADP-TotalSource --- # Workday HCM vs ADP TotalSource Features and Cost Comparison Last updated July 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Workday HCMADP TotalSource2/4 selected [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.5 (1,758)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) [## Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.5 (1,758)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [1,758 reviews](#user-reviews) Positive 1,589 Neutral 129 Negative 40 [## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment DP HS Based on [457 reviews](#user-reviews) Positive 379 Neutral 48 Negative 30 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 19,525 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Payroll Management 4.5 Employee Database 4.5 HR Management 4.5 Time & Attendance 4.5 Employee Management 4.6 79%Fit Feature ratings Payroll Management 4.3 Employee Database 4.3 HR Management 4.3 Time & Attendance 4.4 Employee Management 4.2 User satisfaction User satisfaction 4.5 User reviews[1,758](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.3 Customer support 4.3 User satisfaction 4.2 User reviews[457](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.9 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Workday HCM is used by HR departments, talent acquisition teams, payroll managers, workforce planners, and global organizations. Best for ADP TotalSource helps businesses with 5 to 1,000+ employees streamline HR, payroll, benefits and compliance through a certified PEO model that combines technology with expert support. ## User reviews Pros & cons VR Verified Reviewer Manager > "Its modern interface and self-service features help streamline everyday tasks and improve efficiency for both employees and managers. While there is a bit of a learning curve and..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7133826) HT Hailie T. RN > "If there is not a stable internet connection, the app can be glitchy at times. When necessary, changes need to be made by an associate such as address or phone number, they have to..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7131629) VR Verified Reviewer Community Health Worker > "Workday HCM offers a clean, modern interface and a unified platform for HR, payroll, and talent management, which simplifies many processes." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7137895) Melissa R. Customer service support > "The user interface can feel clunky and unintuitive for daily users, especially when trying to navigate complex payroll tasks or historical data." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7175386) VR Verified Reviewer Software Dev Manager > "The interface is clear and most functions are intuitive, allowing me to quickly find the information I need and complete routine HR processes efficiently. While there are some areas..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7108601) CT Cameron T. IT Service Desk Analyst > "It is very hard to be negative / suggest improvements about workday, but I would say the one thing stopping it from being a complete user friendly system is the lack of..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7102129) JP Jacob P. Lead Benefits Analyst > "In nearly two decades working in HR, finance, and benefits administration across both small charter schools and large municipal government, I’ve implemented and managed several HR..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7088067) VR Verified Reviewer IT Analyst > "Complex navigation and frequent updates can slow user adoption as they don't have all the resources to catchup with the updates and latest technologies." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7087978) JP Jacob P. Lead Benefits Analyst > "Overall, Workday’s unified data model, comprehensive benefits administration, real-time reporting, and compliance capabilities make it a powerful platform for enterprise HR..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7088067) VR Verified Reviewer ERC Sr Associate > "At times, the system could feel slow during peak usage hours, and certain workflows required multiple steps for simple tasks." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7155723) VR Verified Reviewer Freelancer > "Workday HCM is a very comprehensive HR platform with strong capabilities across payroll, benefits, time tracking, and reporting." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7075118) VR Verified Reviewer Manager > "Additionally, response times can occasionally lag, particularly during peak usage, and making small changes isn’t always as straightforward as it should be." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7133826) VR Verified Reviewer ERC Sr Associate > "As an ERC Sr. Associate at Amazon, I used the platform regularly to support employees with HR inquiries, payroll concerns, scheduling, and workforce management processes." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7155723) Harshul S. Sr tech specialist > "Some features feel overcomplicated for small teams and there are occasional bugs after updates that need support to fix." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7127307) VR Verified Reviewer Manager > "Overall, its cloud-based design, strong self-service features, and mobile accessibility make it a convenient and efficient solution for managing HR tasks." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7133826) VR Verified Reviewer Clinical Manager > "I have to select VIEW EXTRA APPS to see the other fields needed, and the drop down boxes, although it covers all areas, is sometimes challenging to negotiate" [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6855126) RAUL M. software support > "Workday HCM is a powerful, all in one platform that excels at centralizing HR and Document Management into a single, intuitive interface." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7146036) JB Jenna B. Manager > "Haven't had many issues, only sometimes it doesn't like to work with learnings in aspects of loading modules or confirming completion." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7095621) MG Mike G. CPO > "Workday is a robust platform with exceptional features with a good look and feel for the end user along with a virtual sandbox to test updates before they go live." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7075442) JB Jenna B. Manager > "as well as trying to put in schedules, a bit difficult to navigate putting in Teams scheduling." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7095621) VR Verified Reviewer Mortgage Officer > "It’s a reliable and user-friendly system that makes it easier to manage everyday HR tasks. While there are a few areas that could be more streamlined, it generally helps improve..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7121308) VR Verified Reviewer Senior Campaign Specialist > "You see Year end reviews require us spending precious time and effort into writing them out, think of a scenario where your manager pinged you while writing and you spent 5 mins away..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6838018) SK Sheniga K. Consultant > "It is well suited for organisations with complex requirements and governance needs. While there is a learning curve and ongoing effort required to maintain and optimise the system,..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7158172) Nona P. Management Technician II > "We have constant overlapping status changes that cannot be reflected as one task is at the mercy of another task being completed (which in itself is at the mercy of the entire chain..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6819308) SK Sri K. Sr HRIS Analyst > "Core HR, payroll, reporting, and talent data are all centralized, which makes day-to-day work much easier once you’re familiar with the system." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7089292) Shannon S. Server > "It was ok until I couldn't get the form filled out that I needed and couldn't get live support to get it done." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7128672) Harshul S. Sr tech specialist > "Overall it’s a powerful HR system that solved a lot of our manual problems payroll accuracy improved and reporting became more consistent. But it’s not plug‑and‑play setup and..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7127307) VR Verified Reviewer Workday Senior Manager > "Workday HCM can feel clunky when poorly built, and its technical limitations—while logical—often frustrate HRIS teams due to end-user misunderstandings" [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6874258) PK Paul K. Laboratory Service Specialist > "From it's time clock uses to the way it organizes my pay and benefits information, I can wholeheartedly say that Workday is an excellent time tracking tool that all employers should..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7048591) VJ Valentina J. Sr. Business Analyst > "Only that many features cost extra, which is hard for us considering our size and our line of business." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7087818) Trinidad F. Remote Assistance Operator > "It's an all-in-one application that centralizes so many business needs such as internal opportunities and positions, employee referrals, and additional company information." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7063120) VR Verified Reviewer Account Executive > "Sometimes the mobile version feels a bit clunky and it's hard to find the right "tabs" when you don't exactly know where to find the information." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6880195) RD Rachelle D. Sr Director of Payroll > "Once configured, payroll runs are smooth, accurate, and consistent, and the system makes it simple to track changes and audit activity." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7089253) GG Gagan G. Workday Specialist > "Customization and reporting sometimes has limitation and require additional modules like Prism/Extend that is quite expensive." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7039958) SK Sri K. Sr HRIS Analyst > "It’s a powerful system that does a lot well, but it takes time to learn and set up properly. Once everything is configured and users are trained, it runs smoothly and supports a wide..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7089292) MB Melanie B. Medical Assistant > "The most significant drawback is the cost, which can be prohibitive for smaller organizations." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7123330) Michael G. HRIS Analyst > "It also connects well with other business tools, and with additional configuration it can expand beyond HR into a full ERP and financial platform." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7087881) DC Dan C. Life Coach > "There are slight challenges with trying to find out all the information I may need when a problem arises." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7093589) YO Yewande O. Recruiter > "It help me manage day to day task and my documentation and to help make informed decision when speaking at strategic HR management meeting." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7043061) MV Manuel V. POD Care Coordinator > "Some menus aren't very intuitive at first and occasional small bugs pop up." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7127201) SK Sri K. Sr HRIS Analyst > "The reporting tools are especially helpful and give good visibility into real-time data without needing to pull information from multiple systems." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7089292) JZ Jesse Z. Software Engineer > "The UI sometimes uses jargon that is hard to understand and the site doesn't provide anything you can hover over to clarify what they are talking about." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6879687) Aneesa A. UI UX > "The side navigation works well for where it's sat, but it would make it easier if you could click the navigation rather than hover over it for the menu to appear." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7177681) MB Melanie B. Medical Assistant > "Some users experience occasional lag or minor bugs, especially after updates." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7123330) VR Verified Reviewer Software Dev Manager > "The system generally makes it easy to perform these tasks in one centralized place, which helps streamline day-to-day management activities." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7108601) CS Cassidy S. HR ADMIN > "I don't like that you can't change a requisition worker type without having to back all the way out basically and open a brand new requisition." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7023618) Elon E. Audit > "For example, this makes headcount monitoring, workforce planning, and governance much more reliable than using disconnected systems." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7142140) RANDY K. WELDER > "IT DOES MAKE ME UNEASY TO MOVE TO DIFFERENT SIGHTS TO ACCESS SOME OF MY INFORMATION" [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7130108) JP Jacob P. Lead Benefits Analyst > "After working with Workday HCM for over two years at the City of Tucson, I can confidently say it’s a robust enterprise solution that delivers real value." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7088067) VR Verified Reviewer HR and Recruiting Specialist > "The workflow is quite difficult to navigate, and overall the journey sections or the assessments and tasks are difficult to read and use." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7057887) RR Ricky R. Oncology Financial Navigator > "The ease of use for users to view multiple facets of their employment, including payroll, learning, benefits, and personal data.qq" [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7106615) AH Alex H. Service Delivery > "The website feels a bit dated aesthetically, and is sometimes a bit clunky when it comes to pages regarding absence/annual leave - it feels like there are multiple ways to see the..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6506186) MD Mitchell D. Treasury Associate > "It makes the process for payroll schedule submissions and career development reviews easier and well organized." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7114887) Bart C. Head of People and Culture > "it can be very "click heavy" to complete a workflow and having two browser windowns open with workday at the same time can cause glitching." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6571223) CT Cameron T. IT Service Desk Analyst > "I would wholeheartedly recommend workday to a business looking for a reliable HR system having experienced using it as a user, it is so complex in it's features but also seamless to..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7102129) VR Verified Reviewer Workday Senior Manager > "That said, its complexity can create friction—especially when technical constraints aren’t clearly understood by end users." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6874258) BZ Brayden Z. Analyst > "All-in-One Solution: Workday HCM offers a wide array of functionalities, including HR management, payroll, talent management, time tracking, and benefits administration" [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6506075) DG Darran G. Customer Support Colleague > "Very basic and uninteresting layout for most colleagues which loses engagement and can be tricky for less skilled colleagues to find how good it can be as a tool for their job." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6453396) MI Marie I. Administrative Assistant > "What I like the most about this Workday is it's self service option where employees can manage their information and have easy access to their pay statements and direct deposit..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6752534) Harshul S. Sr tech specialist > "It’s kinda slow and clunky sometimes, especially for new users." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7127307) Baturalp K. SR TA Spec > "Offers an all-in-one solution for HR needs, including payroll, benefits, talent management, workforce planning, and analytics." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6659318) RR Rose R. Tutor > "App will sometimes glitch, signing me out of my account after having just signed in, which causes me to clock in late for work." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6542330) VC Vicente C. Quality Technician > "As an employee, it makes accessing pay, benefits, time-off requests and performance reviews easy and convenient." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7099354) JP Joseph P. Tasker > "I believe the only thing that i think is missing is being able to use workday to email the HR department of my work directly from this app." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6550170) SP Sofia P. HR IT > "Also I like the reguler updates on bugs and issues per data center where as HRIS specialist I can be informed and there are no surprises." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7040962) VR Verified Reviewer CS Rep > "Also while Workday offers flexibility, certain customizations require technical expertise which isn't very user friendly of Workday." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6675571) RH Rocky H. IT Systems Specialist > "I liked how it gave supervisors options to check in with subordinates and in general their timekeeping systems." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7080377) Nona P. Management Technician II > "As far as recruiting goes, applicants needing to create a new account for every company they apply to is both messy and inconvenient." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6819308) BK Boryana K. Propositions Manager > "It seems like a tool that allows a lot of integrations which allows for efficiencies and gives the feeling of just one comprehensive tool for everything HR. And one can use it on the..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6595594) RK R K. R > "It can be expensive, with high licensing and implementation costs, and has limited reporting flexibility." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6580932) RK R K. R > "Its user-friendly interface and real-time analytics make it efficient for HR teams, while the self-service features empower employees and managers." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6580932) YO Yewande O. Recruiter > "Customer Support was not really available, I had to ride on my knowledge to debug issues experienced" [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7043061) CT Cameron T. IT Service Desk Analyst > "Workday is a very complete HR system which I have had the pleasure of using first hand as a user, and I'm very satisfied by it's features, how easy to navigate it is, and how easy it..." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7102129) VR Verified Reviewer Principal > "simple tasks feel unnecessarily challenging." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7126476) VR Verified Reviewer Software Dev Manager > "I appreciate how Workday HCM integrates multiple HR functions into one platform." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7108601) PB Paige B. Business administrator > "I have had to contact support a couple of times, with new information not being saved correctly ( by the system) not user error." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6463231) VR Verified Reviewer Community Health Worker > "Reporting and analytics are strong, with real-time data that’s useful for decision-making." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7137895) AC Alex C. Customer Insight Executive > "The website design can be confusing at times to find emails/ other communications from the business" [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6511198) KG Kerry G. Patient Account Services Associate > "I love the fact that it’s shod graphs of your team members and management and also your direct contact for support." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7129980) SN Suraj N. Inside Product Specialist > "Sometimes the notification icon doesn't go even if we read the message." [See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6425341) [View Reviews](https://www.capterra.com/p/66908/Workday-HCM/reviews/) DP Deborah P. Office Administrator > "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support from..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) EF Elizabeth F. Office Operations Manager > "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) Harshul S. Sr tech specialist > "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RZ Rowie Z. HR Manager > "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360) AG Allen G. President > "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129) DP Deborah P. Office Administrator > "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming for..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) CP Chau P. Pharmacist > "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been invaluable,..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) LL Lori L. Head of People, North America > "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) DJ Daniel J. HR Generalist > "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693) CA Cindy A. President and CEO > "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am I..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666) RF Ryan F. hr > "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211) CP Chau P. Pharmacist > "For me, the main drawbacks are the payroll costs and the limited benefits options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) LF Laura F. Head of People > "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937) Harshul S. Sr tech specialist > "Support is a little slow during busy periods" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) LH Liz H. Office Manager > "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) AM Adam M. President > "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed to..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672) DK Debra K. Vice President > "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) SH Stephanie H. Treasurer > "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to emails and..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593) TK Tony K. President > "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) AK Amanda K. Practice Manager > "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of ADP." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734) SN Serenity N. Sr. Director of Administration and HR > "It's great to have a combined package that allows us to have everything under one platform." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) FE Felipe E. CEO > "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) JW Jasmine W. Operations Manager > "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724) EK Eric K. CEO > "webiste difficult to navigate through different field. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941) SN Serenity N. Sr. Director of Administration and HR > "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) SG Shannon G. Practice Manager > "It is hard to update anything and I usually need to call to have it done on the backend." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925) RM Rachael M. Server > "Ability to access pay stubs online at any point in time was important and ease to locate specific pay stubs was relatively easy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6378549) SM Steven M. VP of Finance > "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797) RR Rosa R. administration > "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874) CP Chau P. Pharmacist > "The plans tend to be pricey, and unfortunately, the premiums have increased year after year." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) RV Rosemary V. Owner > "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838) DR Diane R. VP of Finance > "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261) ES Erin S. Executive Office Manager > "A great tool that makes payroll pretty simple and managing staff a breeze." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) PK Peter K. Chief Financial Officer > "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731) FE Felipe E. CEO > "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) TS Tristin S. HR Manager > "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114) EF Elizabeth F. Office Operations Manager > "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) CW Caitlin W. Manager > "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501) JO Jeffrey O. Owner > "It is easy for employees to access all their information and be able to change their benefits and items without having to involve someone in..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383) EB Eleanor B. Director People Operations > "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179) LL Lori L. Head of People, North America > "The team collaboration - I have gotten into an amazing grove with my support people. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) TH Tabatha H. Director of Human Resources > "We had to manage tax issues on our account, and we did not have a dedicated team." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) DA Dena A. Accounting Manager > "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our company,..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) TK Tony K. President > "ADP is expensive, and the fees are not very transparent." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) AH Alysia H. Assistant Controller > "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829) TC Tiffany C. Owner > "I don't like that employees can't change their tax info on our system." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445) AB April B. VP of Administration and Finance > "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) JS Joe S. President > "too bureaucratic, sometimes hard to solve issues because pass from one division to another. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558) JF Jonathan F. Corporate Food Service Director > "Has everything for timecards and payroll in one place. Since we have multiple locations, using an app with GPS works well for our staff." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___5014422) CD CRAIG D. Owner > "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632) SB Steven B. Director - Business Services > "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) RG Richard G. Director > "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health insurance? ..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657) DK Debra K. Vice President > "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) DO Diane O. HR Manager > "customer service response time was an issue." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851090) KS Kalonishay S. Operators > "Very helpful, helps you navigate check stubs, W4, and you horus" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6455117) AW Amanda W. Managing Optometrist > "Sometimes hard to navigate where things are on the website" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6462248) BS Bridgette S. Chief Administrative Officer > "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) BH Bobby H. CEO > "Health insurance rates and options aren’t as competitive as I would like." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068) DH Deborah H. Office Manager > "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) MS Miriam S. President, General Counsel > "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) DA Dena A. Accounting Manager > "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. But..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) DH Deborah H. Office Manager > "In the end our Co. has downsized and the fees were not manageable." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) SE Sharon E. HR Manager > "The ADP system is reliable and offers excellent reporting, flexibility, and accuracy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523414) TH Tabatha H. Director of Human Resources > "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) ES Erin S. Executive Office Manager > "Our employees enjoy the app for timekeeping." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) TH Tabatha H. Director of Human Resources > "Additionally, our implementation manager just stopped working or disappeared during implementation." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) AH Alan H. Global Support Manager > "ADP TotalSource is a robust all-in-one HR solution." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534606) MS Miriam S. President, General Counsel > "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) SB Steven B. Director - Business Services > "The on-line system is fairly straight forward, and there is always our team we can contact if we run into any challenges." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) VA Vish A. Administrator > "Nothing that comes to my mind immediately but getting people on the phone is some times a bit challenging" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6762407) JD Josie D. Human Resource Manager > "We plan on partnering with TotalSource for the foreseeable future." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023636) LH Liz H. Office Manager > "That is not the case. But that is due to our broken health insurance industry." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) DP Deborah P. Office Administrator > "A positive relationship in our small family law business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) DW Deborah W. Manager > "Seems like new employees always have issue logging in and getting signed up in a time frame." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536137) MO Marina O. President > "The support is also resposive and professional." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7037441) MW Michele W. President > "Website can be difficult to navigate if you are new to it." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536258) EF Elizabeth F. Office Operations Manager > "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) LH Liz H. Office Manager > "Our main gripe is the health insurance options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) EM Eric M. Owner > "Computerized platform upgrade last tear was a big enhancement." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534662) TG Tyler G. General Manager > "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been bounced..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522) [View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) ## User interface 4.46 (1,758) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) 4.24 (457) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Workday HCM 36/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/66908/Workday-HCM/#features) ADP TotalSource Top features 40/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features) ### Recognition No recognitions have been awarded to Workday HCM ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Workday HCM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP TotalSource Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Workday HCM - By Workday - Located in United States - Founded in 2005 ADP TotalSource - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,758)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/66908-86714/Workday-HCM-vs-WebPay) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-113109/WebPay-vs-ADP-TotalSource) [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,758)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.4 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/66908-172127/Workday-HCM-vs-Rippling) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/113109-172127/ADP-TotalSource-vs-Rippling) [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,758)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.4 Features 4.4 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/66908-110968/Workday-HCM-vs-BambooHR) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.2 Features 4.4 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource) [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,758)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/66908-153140/Workday-HCM-vs-Connecteam) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/113109-153140/ADP-TotalSource-vs-Connecteam) [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,758)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/66908-130949/Workday-HCM-vs-Paycom) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/113109-130949/ADP-TotalSource-vs-Paycom) [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,758)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/66908-133745/Workday-HCM-vs-Paycor-Perform) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113109-155895/ADP-TotalSource-vs-WorkforceNow)