---
title: "Compare Workday HCM vs ADP TotalSource 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Workday HCM and ADP TotalSource based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/66908-113109/Workday-HCM-vs-ADP-TotalSource"
page_type: "comparison"
language: "en"
---

# Workday HCM vs ADP TotalSource Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Workday HCMADP TotalSource2/4 selected

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.5 (1,774)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

[## Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.5 (1,774)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [1,774 reviews](#user-reviews)

Positive

1,605

Neutral

129

Negative

40

[## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

DP

DJ

Based on [458 reviews](#user-reviews)

Positive

380

Neutral

48

Negative

30

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,088 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Employee Database

4.5

HR Management

4.5

Employee Management

4.6

Benefits Management

4.8

Access Controls/Permissions

4.2

78%Fit

Feature ratings

Employee Database

4.3

HR Management

4.3

Employee Management

4.2

Benefits Management

4.2

Access Controls/Permissions

3.9

User satisfaction

User satisfaction

4.5

User reviews[1,774](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.2

User reviews[458](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

3.9

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Workday HCM is used by HR departments, talent acquisition teams, payroll managers, workforce planners, and global organizations.

Best for

ADP TotalSource helps businesses with 5 to 1,000+ employees streamline HR, payroll, benefits and compliance through a certified PEO model that combines technology with expert support.

## User reviews

Pros & cons

VR

Verified Reviewer

Manager

> "Its modern interface and self-service features help streamline everyday tasks and improve efficiency for both employees and managers. While there is a bit of a..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7133826)

HT

Hailie T.

RN

> "If there is not a stable internet connection, the app can be glitchy at times. When necessary, changes need to be made by an associate such as address or phone..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7131629)

VR

Verified Reviewer

Community Health Worker

> "Workday HCM offers a clean, modern interface and a unified platform for HR, payroll, and talent management, which simplifies many processes."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7137895)

Melissa R.

Customer service support

> "The user interface can feel clunky and unintuitive for daily users, especially when trying to navigate complex payroll tasks or historical data."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7175386)

Marquita V.

sales manager

> "The way that it consolidates team schedules, performance reviews, and compensation updates in one view is a true blessing for employees and HR staff."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7189496)

VR

Verified Reviewer

ERC Sr Associate

> "At times, the system could feel slow during peak usage hours, and certain workflows required multiple steps for simple tasks."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7155723)

VR

Verified Reviewer

ERC Sr Associate

> "As an ERC Sr. Associate at Amazon, I used the platform regularly to support employees with HR inquiries, payroll concerns, scheduling, and workforce management..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7155723)

VR

Verified Reviewer

Manager

> "Additionally, response times can occasionally lag, particularly during peak usage, and making small changes isn’t always as straightforward as it should be."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7133826)

VR

Verified Reviewer

Manager

> "Overall, its cloud-based design, strong self-service features, and mobile accessibility make it a convenient and efficient solution for managing HR tasks."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7133826)

Harshul S.

Sr tech specialist

> "Some features feel overcomplicated for small teams and there are occasional bugs after updates that need support to fix."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7127307)

RAUL M.

software support

> "Workday HCM is a powerful, all in one platform that excels at centralizing HR and Document Management into a single, intuitive interface."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7146036)

CT

Cameron T.

IT Service Desk Analyst

> "It is very hard to be negative / suggest improvements about workday, but I would say the one thing stopping it from being a complete user friendly system is the..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7102129)

VR

Verified Reviewer

Mortgage Officer

> "It’s a reliable and user-friendly system that makes it easier to manage everyday HR tasks. While there are a few areas that could be more streamlined, it..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7121308)

VR

Verified Reviewer

IT Analyst

> "Complex navigation and frequent updates can slow user adoption as they don't have all the resources to catchup with the updates and latest technologies."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7087978)

SK

Sheniga K.

Consultant

> "It is well suited for organisations with complex requirements and governance needs. While there is a learning curve and ongoing effort required to maintain and..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7158172)

VR

Verified Reviewer

Senior Campaign Specialist

> "You see Year end reviews require us spending precious time and effort into writing them out, think of a scenario where your manager pinged you while writing and..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6838018)

Harshul S.

Sr tech specialist

> "Overall it’s a powerful HR system that solved a lot of our manual problems payroll accuracy improved and reporting became more consistent. But it’s not..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7127307)

Nona P.

Management Technician II

> "We have constant overlapping status changes that cannot be reflected as one task is at the mercy of another task being completed (which in itself is at the mercy..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6819308)

VR

Verified Reviewer

Software Dev Manager

> "The interface is clear and most functions are intuitive, allowing me to quickly find the information I need and complete routine HR processes efficiently. While..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7108601)

Shannon S.

Server

> "It was ok until I couldn't get the form filled out that I needed and couldn't get live support to get it done."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7128672)

JP

Jacob P.

Lead Benefits Analyst

> "Overall, Workday’s unified data model, comprehensive benefits administration, real-time reporting, and compliance capabilities make it a powerful platform for..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7088067)

GG

Gagan G.

Workday Specialist

> "Customization and reporting sometimes has limitation and require additional modules like Prism/Extend that is quite expensive."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7039958)

JP

Jacob P.

Lead Benefits Analyst

> "In nearly two decades working in HR, finance, and benefits administration across both small charter schools and large municipal government, I’ve implemented and..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7088067)

MB

Melanie B.

Medical Assistant

> "The most significant drawback is the cost, which can be prohibitive for smaller organizations."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7123330)

PK

Paul K.

Laboratory Service Specialist

> "From it's time clock uses to the way it organizes my pay and benefits information, I can wholeheartedly say that Workday is an excellent time tracking tool that..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7048591)

MV

Manuel V.

POD Care Coordinator

> "Some menus aren't very intuitive at first and occasional small bugs pop up."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7127201)

Trinidad F.

Remote Assistance Operator

> "It's an all-in-one application that centralizes so many business needs such as internal opportunities and positions, employee referrals, and additional company..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7063120)

MB

Melanie B.

Medical Assistant

> "Some users experience occasional lag or minor bugs, especially after updates."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7123330)

VR

Verified Reviewer

Freelancer

> "Workday HCM is a very comprehensive HR platform with strong capabilities across payroll, benefits, time tracking, and reporting."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7075118)

CS

Cassidy S.

HR ADMIN

> "I don't like that you can't change a requisition worker type without having to back all the way out basically and open a brand new requisition."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7023618)

Marquita V.

sales manager

> "It acts as an incredibly reliable "operating system" for giant corporations, yet its massive scope makes it a heavy, expensive lift to deploy and maintain."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7189496)

RANDY K.

WELDER

> "IT DOES MAKE ME UNEASY TO MOVE TO DIFFERENT SIGHTS TO ACCESS SOME OF MY INFORMATION"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7130108)

YO

Yewande O.

Recruiter

> "It help me manage day to day task and my documentation and to help make informed decision when speaking at strategic HR management meeting."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7043061)

VR

Verified Reviewer

Clinical Manager

> "I have to select VIEW EXTRA APPS to see the other fields needed, and the drop down boxes, although it covers all areas, is sometimes challenging to negotiate"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6855126)

MG

Mike G.

CPO

> "Workday is a robust platform with exceptional features with a good look and feel for the end user along with a virtual sandbox to test updates before they go..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7075442)

VR

Verified Reviewer

HR and Recruiting Specialist

> "The workflow is quite difficult to navigate, and overall the journey sections or the assessments and tasks are difficult to read and use."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7057887)

Aneesa A.

UI UX

> "The side navigation works well for where it's sat, but it would make it easier if you could click the navigation rather than hover over it for the menu to appear."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7177681)

JB

Jenna B.

Manager

> "Haven't had many issues, only sometimes it doesn't like to work with learnings in aspects of loading modules or confirming completion."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7095621)

SK

Sri K.

Sr HRIS Analyst

> "Core HR, payroll, reporting, and talent data are all centralized, which makes day-to-day work much easier once you’re familiar with the system."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7089292)

AH

Alex H.

Service Delivery

> "The website feels a bit dated aesthetically, and is sometimes a bit clunky when it comes to pages regarding absence/annual leave - it feels like there are..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6506186)

Elon E.

Audit

> "For example, this makes headcount monitoring, workforce planning, and governance much more reliable than using disconnected systems."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7142140)

Bart C.

Head of People and Culture

> "it can be very "click heavy" to complete a workflow and having two browser windowns open with workday at the same time can cause glitching."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6571223)

MD

Mitchell D.

Treasury Associate

> "It makes the process for payroll schedule submissions and career development reviews easier and well organized."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7114887)

JB

Jenna B.

Manager

> "as well as trying to put in schedules, a bit difficult to navigate putting in Teams scheduling."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7095621)

BZ

Brayden Z.

Analyst

> "All-in-One Solution: Workday HCM offers a wide array of functionalities, including HR management, payroll, talent management, time tracking, and benefits..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6506075)

Harshul S.

Sr tech specialist

> "It’s kinda slow and clunky sometimes, especially for new users."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7127307)

MI

Marie I.

Administrative Assistant

> "What I like the most about this Workday is it's self service option where employees can manage their information and have easy access to their pay statements and..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6752534)

VR

Verified Reviewer

Workday Senior Manager

> "Workday HCM can feel clunky when poorly built, and its technical limitations—while logical—often frustrate HRIS teams due to end-user misunderstandings"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6874258)

Baturalp K.

SR TA Spec

> "Offers an all-in-one solution for HR needs, including payroll, benefits, talent management, workforce planning, and analytics."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6659318)

VJ

Valentina J.

Sr. Business Analyst

> "Only that many features cost extra, which is hard for us considering our size and our line of business."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7087818)

RD

Rachelle D.

Sr Director of Payroll

> "Once configured, payroll runs are smooth, accurate, and consistent, and the system makes it simple to track changes and audit activity."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7089253)

VR

Verified Reviewer

Account Executive

> "Sometimes the mobile version feels a bit clunky and it's hard to find the right "tabs" when you don't exactly know where to find the information."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6880195)

SP

Sofia P.

HR IT

> "Also I like the reguler updates on bugs and issues per data center where as HRIS specialist I can be informed and there are no surprises."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7040962)

RR

Rose R.

Tutor

> "App will sometimes glitch, signing me out of my account after having just signed in, which causes me to clock in late for work."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6542330)

SK

Sri K.

Sr HRIS Analyst

> "It’s a powerful system that does a lot well, but it takes time to learn and set up properly. Once everything is configured and users are trained, it runs..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7089292)

DC

Dan C.

Life Coach

> "There are slight challenges with trying to find out all the information I may need when a problem arises."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7093589)

BK

Boryana K.

Propositions Manager

> "It seems like a tool that allows a lot of integrations which allows for efficiencies and gives the feeling of just one comprehensive tool for everything HR. And..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6595594)

JZ

Jesse Z.

Software Engineer

> "The UI sometimes uses jargon that is hard to understand and the site doesn't provide anything you can hover over to clarify what they are talking about."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6879687)

RK

R K.

R

> "Its user-friendly interface and real-time analytics make it efficient for HR teams, while the self-service features empower employees and managers."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6580932)

JP

Joseph P.

Tasker

> "I believe the only thing that i think is missing is being able to use workday to email the HR department of my work directly from this app."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6550170)

VR

Verified Reviewer

Community Health Worker

> "Reporting and analytics are strong, with real-time data that’s useful for decision-making."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7137895)

VR

Verified Reviewer

CS Rep

> "Also while Workday offers flexibility, certain customizations require technical expertise which isn't very user friendly of Workday."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6675571)

KG

Kerry G.

Patient Account Services Associate

> "I love the fact that it’s shod graphs of your team members and management and also your direct contact for support."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7129980)

Nona P.

Management Technician II

> "As far as recruiting goes, applicants needing to create a new account for every company they apply to is both messy and inconvenient."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6819308)

VR

Verified Reviewer

Director

> "Great resource to have as an Employee and a Supervisor to use for your team in tracking work hours/payroll, benefits, and PTO Requests."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7011761)

RK

R K.

R

> "It can be expensive, with high licensing and implementation costs, and has limited reporting flexibility."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6580932)

RK

R K.

R

> "With strong security, integration capabilities, and robust support, Workday is a scalable and flexible solution for modern HR management."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6580932)

YO

Yewande O.

Recruiter

> "Customer Support was not really available, I had to ride on my knowledge to debug issues experienced"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7043061)

Michael G.

HRIS Analyst

> "It also connects well with other business tools, and with additional configuration it can expand beyond HR into a full ERP and financial platform."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7087881)

VR

Verified Reviewer

Principal

> "simple tasks feel unnecessarily challenging."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7126476)

BM

Bernice M.

HR

> "I find it useful for managing daily workforce tasks and staying up to date with company information."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7163806)

AC

Alex C.

Customer Insight Executive

> "The website design can be confusing at times to find emails/ other communications from the business"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6511198)

Vahagn P.

Supervisor, Integrations Specialists

> "Workday offers a wide range of features that can’t realistically be learned all at once; instead, they’re best understood progressively as your career evolves,..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7068861)

VR

Verified Reviewer

Workday Senior Manager

> "That said, its complexity can create friction—especially when technical constraints aren’t clearly understood by end users."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6874258)

NW

Nolan W.

Strategic Growth Manager

> "Workday did work well across a very large organization for needs like Payroll, Benefits Tracking, Benefits Enrollment, Performance Reviews and more."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6689434)

SF

Sergi F.

Sales Compensation Analyst

> "It works fine for the basics (getting paid and taking leave), but it isn't "delightful" to use."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7067863)

SK

Sri K.

Sr HRIS Analyst

> "The reporting tools are especially helpful and give good visibility into real-time data without needing to pull information from multiple systems."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7089292)

AP

Antonio P.

Senior analyst and consultant

> "Experienced few data issues in the past, not due to the software but the way HR was using it for data storage.."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6850360)

CM

Cortney M.

Care Coordinator

> "The interface makes navigating through core HR functions—like onboarding, performance management, and employee self-service—really seamless."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6776505)

HT

Haruki T.

Sr. ADR

> "It sometimes takes a while for it to load documents and reporting."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6676410)

RAUL M.

software support

> "Workday HCM is a powerful, all in one platform that excels at centralizing HR and Document Management into a single, intuitive interface."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7146036)

VR

Verified Reviewer

Clinical Manager

> "I have to select VIEW EXTRA APPS to see the other fields needed, and the drop down boxes, although it covers all areas, is sometimes challenging to negotiate"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6855126)

DC

Dan C.

Life Coach

> "The layout can brighten your day while spending time on the specific page(s)."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7093589)

AC

Alex C.

Customer Insight Executive

> "The website design can be confusing at times to find emails/ other communications from the business"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6511198)

SW

Stefanie W.

Manager, Account Management

> "I like Workday's layout and design along with its ease of use."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7134427)

MM

Maggie M.

Administrative Assistant

> "On the downside, I find the landing page layout a bit lacking."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6573724)

JP

Jennifer P.

Sr Manager, HRIS

> "The user interface and usability is easy to understand (similar to Facebook's interface), the ability to customize, the different modules and features it..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6572299)

EF

Erin F.

Medical Director

> "It is clunky, not intuitive, and takes extra steps verse other similar programs"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6685363)

RK

R K.

R

> "With strong security, integration capabilities, and robust support, Workday is a scalable and flexible solution for modern HR management."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6580932)

RK

R K.

R

> "Large organizations may experience performance issues, and integration setup can be challenging."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6580932)

Michael G.

HRIS Analyst

> "It also connects well with other business tools, and with additional configuration it can expand beyond HR into a full ERP and financial platform."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7087881)

MR

Morgan R.

Analyst

> "The way our IT department has it set up we cannot access the site off site."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6832594)

KM

Karl M.

EVP

> "HCM product integrates natively with our other workday components seamlessly and pretty much out of the box."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6762785)

ML

Mackenzie L.

Clinical research technician

> "Sometimes it would take a little while to load but I blame the building wifi."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6651084)

PS

Preeti S.

Software Engineer

> "Also, it provides the option to integrate with a large number of other applications."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6847516)

VR

Verified Reviewer

People Operations

> "Sometime gave me problems with integration challenges, I believe that Integrating Workday with other systems and processes can be time-consuming and may require..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6284136)

HB

Holly B.

Claims specialist

> "It is user friendly and allows you to find the topic quickly"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7084265)

VR

Verified Reviewer

Principal

> "simple tasks feel unnecessarily challenging."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7126476)

KB

Kattya B.

personal loan specialist

> "super easy to use."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7125778)

VR

Verified Reviewer

Principal

> "it's really not user friendly."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7126476)

JW

Julie W.

Treatment Coordinator

> "I use this program at work, and it is very easy to use."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7144195)

JZ

Jesse Z.

Software Engineer

> "You often have to zoom out to see something and that part is not easy to do."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6879687)

HM

Harry M.

Owner

> "Fairly Easy To Use For Keeping Track of Work Force Management."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6551066)

VR

Verified Reviewer

Academic

> "Some of the functions are not super user-friendly."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6497291)

SP

Sofia P.

HR IT

> "Also I like the reguler updates on bugs and issues per data center where as HRIS specialist I can be informed and there are no surprises."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7040962)

Harshul S.

Sr tech specialist

> "Some features feel overcomplicated for small teams and there are occasional bugs after updates that need support to fix."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7127307)

JN

Jackie N.

Application Analyst III

> "The way Workday communicates, rolls out enhancements, and supports its users makes it easy to succeed with the platform."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7040040)

CS

Cassidy S.

HR ADMIN

> "I don't like that you can't change a requisition worker type without having to back all the way out basically and open a brand new requisition."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7023618)

BZ

Blythe Z.

Manager, HR Technology

> "I like that most of the configuration troubleshooting can be managed in house"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7087879)

YO

Yewande O.

Recruiter

> "Customer Support was not really available, I had to ride on my knowledge to debug issues experienced"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7043061)

VR

Verified Reviewer

Commercial Advisor

> "Customer support was great, any bugs were fixed quickly."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7124762)

PB

Paige B.

Business administrator

> "I have had to contact support a couple of times, with new information not being saved correctly ( by the system) not user error."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6463231)

[View Reviews](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

DP

Deborah P.

Office Administrator

> "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181)

EF

Elizabeth F.

Office Operations Manager

> "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

DJ

Daniel J.

HR Generalist

> "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693)

RZ

Rowie Z.

HR Manager

> "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360)

Harshul S.

Sr tech specialist

> "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850)

DP

Deborah P.

Office Administrator

> "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181)

AG

Allen G.

President

> "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129)

CA

Cindy A.

President and CEO

> "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666)

RF

Ryan F.

hr

> "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211)

AM

Adam M.

President

> "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672)

LF

Laura F.

Head of People

> "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937)

LL

Lori L.

Head of People, North America

> "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826)

LH

Liz H.

Office Manager

> "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734)

SH

Stephanie H.

Treasurer

> "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593)

DK

Debra K.

Vice President

> "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771)

AK

Amanda K.

Practice Manager

> "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734)

TK

Tony K.

President

> "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103)

FE

Felipe E.

CEO

> "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597)

CP

Chau P.

Pharmacist

> "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477)

SM

Steven M.

VP of Finance

> "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797)

JW

Jasmine W.

Operations Manager

> "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724)

DR

Diane R.

VP of Finance

> "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261)

RR

Rosa R.

administration

> "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874)

PK

Peter K.

Chief Financial Officer

> "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731)

RV

Rosemary V.

Owner

> "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838)

TS

Tristin S.

HR Manager

> "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114)

FE

Felipe E.

CEO

> "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597)

CW

Caitlin W.

Manager

> "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501)

EF

Elizabeth F.

Office Operations Manager

> "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

EB

Eleanor B.

Director People Operations

> "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179)

JO

Jeffrey O.

Owner

> "It is easy for employees to access all their information and be able to change their benefits and items without having to involve..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383)

CP

Chau P.

Pharmacist

> "For me, the main drawbacks are the payroll costs and the limited benefits options."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477)

DA

Dena A.

Accounting Manager

> "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591)

TH

Tabatha H.

Director of Human Resources

> "We had to manage tax issues on our account, and we did not have a dedicated team."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933)

AH

Alysia H.

Assistant Controller

> "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829)

Harshul S.

Sr tech specialist

> "Support is a little slow during busy periods"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850)

AB

April B.

VP of Administration and Finance

> "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856)

TK

Tony K.

President

> "ADP is expensive, and the fees are not very transparent."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103)

SN

Serenity N.

Sr. Director of Administration and HR

> "It's great to have a combined package that allows us to have everything under one platform."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016)

TC

Tiffany C.

Owner

> "I don't like that employees can't change their tax info on our system."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445)

SB

Steven B.

Director - Business Services

> "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587)

EK

Eric K.

CEO

> "webiste difficult to navigate through different field. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941)

DK

Debra K.

Vice President

> "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771)

JS

Joe S.

President

> "too bureaucratic, sometimes hard to solve issues because pass from one division to another. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558)

SN

Serenity N.

Sr. Director of Administration and HR

> "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016)

CD

CRAIG D.

Owner

> "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632)

BS

Bridgette S.

Chief Administrative Officer

> "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801)

RG

Richard G.

Director

> "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657)

DH

Deborah H.

Office Manager

> "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775)

BH

Bobby H.

CEO

> "Health insurance rates and options aren’t as competitive as I would like."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068)

DA

Dena A.

Accounting Manager

> "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. ..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591)

MS

Miriam S.

President, General Counsel

> "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728)

SE

Sharon E.

HR Manager

> "The ADP system is reliable and offers excellent reporting, flexibility, and accuracy."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523414)

SG

Shannon G.

Practice Manager

> "It is hard to update anything and I usually need to call to have it done on the backend."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925)

AH

Alan H.

Global Support Manager

> "ADP TotalSource is a robust all-in-one HR solution."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534606)

CP

Chau P.

Pharmacist

> "The plans tend to be pricey, and unfortunately, the premiums have increased year after year."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477)

SB

Steven B.

Director - Business Services

> "The on-line system is fairly straight forward, and there is always our team we can contact if we run into any challenges."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587)

DH

Deborah H.

Office Manager

> "In the end our Co. has downsized and the fees were not manageable."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775)

JD

Josie D.

Human Resource Manager

> "We plan on partnering with TotalSource for the foreseeable future."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023636)

TH

Tabatha H.

Director of Human Resources

> "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933)

MO

Marina O.

President

> "The support is also resposive and professional."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7037441)

TH

Tabatha H.

Director of Human Resources

> "Additionally, our implementation manager just stopped working or disappeared during implementation."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933)

EF

Elizabeth F.

Office Operations Manager

> "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

MS

Miriam S.

President, General Counsel

> "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728)

ES

Erin S.

Executive Office Manager

> "A great tool that makes payroll pretty simple and managing staff a breeze."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882)

VA

Vish A.

Administrator

> "Nothing that comes to my mind immediately but getting people on the phone is some times a bit challenging"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6762407)

EM

Eric M.

Owner

> "Computerized platform upgrade last tear was a big enhancement."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534662)

LH

Liz H.

Office Manager

> "That is not the case. But that is due to our broken health insurance industry."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734)

BS

Bridgette S.

Chief Administrative Officer

> "The benefits offered and support for our employees is important to our company culture and ADP has always delivered."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801)

DW

Deborah W.

Manager

> "Seems like new employees always have issue logging in and getting signed up in a time frame."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536137)

LL

Lori L.

Head of People, North America

> "The team collaboration - I have gotten into an amazing grove with my support people. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826)

MW

Michele W.

President

> "Website can be difficult to navigate if you are new to it."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536258)

TS

Tristin S.

HR Manager

> "Benefits administration, timekeeping, payroll are all efficient and user friendly."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114)

LH

Liz H.

Office Manager

> "Our main gripe is the health insurance options."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734)

AB

April B.

VP of Administration and Finance

> "Having all our HR and payroll in one spot with a great team behind it is easy."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856)

TG

Tyler G.

General Manager

> "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522)

BS

Bridgette S.

Chief Administrative Officer

> "It goes above our needs and the employee support is also great for our employees."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801)

GV

Greta V.

Institutional Development Director

> "So we are still paying high fees but not longer enjoying the savings of joining the ADP plans."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227)

SG

Suzanne G.

Site Administrator-VP

> "I love that the tasks are on the home page so you can stay compliant!"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523022)

MW

Monique W.

VP of Ops and HR

> "The communication has not always been great and reporting lacks."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758731)

EF

Elizabeth F.

Office Operations Manager

> "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

DP

Deborah P.

Office Administrator

> "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181)

KS

Kalonishay S.

Operators

> "Very helpful, helps you navigate check stubs, W4, and you horus"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6455117)

AK

Amanda K.

Practice Manager

> "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734)

KN

Kandi N.

Manager

> "Easy to navigate the pages, the app is great to have on your phone to approve time cards in a pinch."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6020957)

EK

Eric K.

CEO

> "webiste difficult to navigate through different field. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941)

PS

Paul S.

Finance Director

> "I think that will help with all of our reporting and usability issues."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6330537)

MW

Michele W.

President

> "Website can be difficult to navigate if you are new to it."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536258)

SG

Suzanne G.

Site Administrator-VP

> "I love that the tasks are on the home page so you can stay compliant!"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523022)

EB

Eleanor B.

Director People Operations

> "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179)

GV

Greta V.

Institutional Development Director

> "The convenience of having all functions on one easy-to-use portal."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227)

KQ

Kenneth Q.

Chief People Officer

> "The other 20% of the time the Ferrari is stuck in stop and go traffic with no access to an interstate."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___3726296)

AB

April B.

VP of Administration and Finance

> "It makes my job easier and more streamlined."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856)

NM

Neshlee M.

Customer Service

> "Don't have any reason for no recommend.."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___4347882)

VR

Verified Reviewer

Controller - CPA

> "Easy to use. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010685)

Harshul S.

Sr tech specialist

> "Support is a little slow during busy periods"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850)

DP

Deborah P.

Office Administrator

> "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181)

MS

Miriam S.

President, General Counsel

> "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728)

EF

Elizabeth F.

Office Operations Manager

> "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

TH

Tabatha H.

Director of Human Resources

> "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933)

DH

Deborah H.

Office Manager

> "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775)

MS

Miriam S.

President, General Counsel

> "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728)

[View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

## User interface

4.46 (1,774)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

4.24 (458)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Action Management

120

Important

Workday HCM

Top features

28/50

-   360 Degree Feedback
-   Access Controls/Permissions
-   Action Management
-   Activity Dashboard
-   Advertising Management
-   AI Copilot
-   AI Text Summarization
-   API
-   Applicant Tracking
-   Application Management
-   Approval Process Control
-   Assessment Management
-   Benefits Administration
-   Benefits Dashboard
-   Benefits Management
-   Calendar Management
-   Candidate Management
-   Commission Management
-   Communication Management
-   Community Management
-   Compensation Management
-   Competency Management
-   Compliance
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Storage Management
-   Discount Management
-   Document Management
-   Email Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Employee Profiles
-   Employee Referral Management
-   Employee Training
-   Evaluation Management
-   Expense Management
-   Feedback Management
-   File Management
-   For Cloud
-   Generative AI
-   Goal Management
-   Help Desk Management
-   HR Management
-   Initiative Management
-   Internationalization

[See all features](https://www.capterra.com/p/66908/Workday-HCM/#features)

ADP TotalSource

25/50

-   360 Degree Feedback
-   Access Controls/Permissions
-   Action Management
-   Activity Dashboard
-   Advertising Management
-   AI Copilot
-   AI Text Summarization
-   API
-   Applicant Tracking
-   Application Management
-   Approval Process Control
-   Assessment Management
-   Benefits Administration
-   Benefits Dashboard
-   Benefits Management
-   Calendar Management
-   Candidate Management
-   Commission Management
-   Communication Management
-   Community Management
-   Compensation Management
-   Competency Management
-   Compliance
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Storage Management
-   Discount Management
-   Document Management
-   Email Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Employee Profiles
-   Employee Referral Management
-   Employee Training
-   Evaluation Management
-   Expense Management
-   Feedback Management
-   File Management
-   For Cloud
-   Generative AI
-   Goal Management
-   Help Desk Management
-   HR Management
-   Initiative Management
-   Internationalization

[See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features)

### Recognition

No recognitions have been awarded to Workday HCM

ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Workday HCM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ADP TotalSource

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Workday HCM

-   By Workday
-   Located in United States
-   Founded in 2005

ADP TotalSource

-   By ADP
-   Located in United States
-   Founded in 1942

## Popular Comparisons

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,774)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

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4.4

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4.3

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[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

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Price

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4.2

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4.3

4.1

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[View full comparison](https://www.capterra.com/compare/86714-113109/WebPay-vs-ADP-TotalSource)

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,774)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

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Contact vendor for pricing

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CA$8/month

4.4

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4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/66908-172127/Workday-HCM-vs-Rippling)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.2

Features

4.8

4.1

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/113109-172127/ADP-TotalSource-vs-Rippling)

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,774)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

vs

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Contact vendor for pricing

Price

$10/month

4.4

Features

4.4

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/66908-110968/Workday-HCM-vs-BambooHR)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Contact vendor for pricing

Price

$10/month

4.2

Features

4.4

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource)

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,774)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.4

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/66908-153140/Workday-HCM-vs-Connecteam)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.2

Features

4.5

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/113109-153140/ADP-TotalSource-vs-Connecteam)

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,774)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/66908-130949/Workday-HCM-vs-Paycom)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/113109-130949/ADP-TotalSource-vs-Paycom)

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,774)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.2

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/66908-133745/Workday-HCM-vs-Paycor-Perform)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

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Price

Contact vendor for pricing

4.2

Features

4.3

4.1

Ease of Use

4.3

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