# Compare Workday HCM vs SurePayroll 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Workday HCM and SurePayroll based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/66908-225706/Workday-HCM-vs-SurePayroll

---

# Workday HCM vs SurePayroll Features and Cost Comparison

Last updated May 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Workday HCMSurePayroll2/4 selected

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.5 (1,749)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

[## Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.5 (1,749)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [1,749 reviews](#user-reviews)

Positive

1,580

Neutral

129

Negative

40

[## SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

JA

Based on [305 reviews](#user-reviews)

Positive

241

Neutral

18

Negative

46

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 28,367 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Payroll Management

4.5

Direct Deposit

4.7

Tax Compliance

4.5

W-2 Preparation

4.6

Tax Calculation

NA

82%Fit

Not enough reviews

Feature ratings

Payroll Management

4.3

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.8

Tax Calculation

5.0

User satisfaction

User satisfaction

4.5

User reviews[1,749](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.2

User reviews[305](https://www.capterra.com/p/225706/SurePayroll/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Workday HCM is used by HR departments, talent acquisition teams, payroll managers, workforce planners, and global organizations.

Best for

SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants.

## User reviews

Pros & cons

Trinidad F.

Remote Assistance Operator

> "It's an all-in-one application that centralizes so many business needs such as internal opportunities and positions, employee referrals, and additional company information."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7063120)

HT

Hailie T.

RN

> "If there is not a stable internet connection, the app can be glitchy at times. When necessary, changes need to be made by an associate such as address or phone number, they have to..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7131629)

VR

Verified Reviewer

Manager

> "Its modern interface and self-service features help streamline everyday tasks and improve efficiency for both employees and managers. While there is a bit of a learning curve and..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7133826)

CT

Cameron T.

IT Service Desk Analyst

> "It is very hard to be negative / suggest improvements about workday, but I would say the one thing stopping it from being a complete user friendly system is the lack of..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7102129)

VR

Verified Reviewer

Community Health Worker

> "Workday HCM offers a clean, modern interface and a unified platform for HR, payroll, and talent management, which simplifies many processes."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7137895)

VR

Verified Reviewer

IT Analyst

> "Complex navigation and frequent updates can slow user adoption as they don't have all the resources to catchup with the updates and latest technologies."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7087978)

VR

Verified Reviewer

Software Dev Manager

> "The interface is clear and most functions are intuitive, allowing me to quickly find the information I need and complete routine HR processes efficiently. While there are some..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7108601)

VR

Verified Reviewer

Senior Campaign Specialist

> "You see Year end reviews require us spending precious time and effort into writing them out, think of a scenario where your manager pinged you while writing and you spent 5 mins..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6838018)

JP

Jacob P.

Lead Benefits Analyst

> "In nearly two decades working in HR, finance, and benefits administration across both small charter schools and large municipal government, I’ve implemented and managed several HR..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7088067)

Nona P.

Management Technician II

> "We have constant overlapping status changes that cannot be reflected as one task is at the mercy of another task being completed (which in itself is at the mercy of the entire..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6819308)

PK

Paul K.

Laboratory Service Specialist

> "From it's time clock uses to the way it organizes my pay and benefits information, I can wholeheartedly say that Workday is an excellent time tracking tool that all employers..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7048591)

VR

Verified Reviewer

Manager

> "Additionally, response times can occasionally lag, particularly during peak usage, and making small changes isn’t always as straightforward as it should be."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7133826)

JP

Jacob P.

Lead Benefits Analyst

> "Overall, Workday’s unified data model, comprehensive benefits administration, real-time reporting, and compliance capabilities make it a powerful platform for enterprise HR..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7088067)

Harshul S.

Sr Tech support for Network Operations

> "Some features feel overcomplicated for small teams and there are occasional bugs after updates that need support to fix."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7127307)

VR

Verified Reviewer

Freelancer

> "Workday HCM is a very comprehensive HR platform with strong capabilities across payroll, benefits, time tracking, and reporting."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7075118)

VR

Verified Reviewer

Clinical Manager

> "I have to select VIEW EXTRA APPS to see the other fields needed, and the drop down boxes, although it covers all areas, is sometimes challenging to negotiate"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6855126)

VR

Verified Reviewer

Manager

> "Overall, its cloud-based design, strong self-service features, and mobile accessibility make it a convenient and efficient solution for managing HR tasks."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7133826)

VR

Verified Reviewer

HR and Recruiting Specialist

> "The workflow is quite difficult to navigate, and overall the journey sections or the assessments and tasks are difficult to read and use."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7057887)

MG

Mike G.

CPO

> "Workday is a robust platform with exceptional features with a good look and feel for the end user along with a virtual sandbox to test updates before they go live."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7075442)

JB

Jenna B.

Manager

> "Haven't had many issues, only sometimes it doesn't like to work with learnings in aspects of loading modules or confirming completion."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7095621)

VR

Verified Reviewer

Mortgage Officer

> "It’s a reliable and user-friendly system that makes it easier to manage everyday HR tasks. While there are a few areas that could be more streamlined, it generally helps improve..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7121308)

JB

Jenna B.

Manager

> "as well as trying to put in schedules, a bit difficult to navigate putting in Teams scheduling."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7095621)

SK

Sri K.

Sr HRIS Analyst

> "Core HR, payroll, reporting, and talent data are all centralized, which makes day-to-day work much easier once you’re familiar with the system."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7089292)

Shannon S.

Server

> "It was ok until I couldn't get the form filled out that I needed and couldn't get live support to get it done."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7128672)

Harshul S.

Sr Tech support for Network Operations

> "Overall it’s a powerful HR system that solved a lot of our manual problems payroll accuracy improved and reporting became more consistent. But it’s not plug‑and‑play setup and..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7127307)

VR

Verified Reviewer

Workday Senior Manager

> "Workday HCM can feel clunky when poorly built, and its technical limitations—while logical—often frustrate HRIS teams due to end-user misunderstandings"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6874258)

RD

Rachelle D.

Sr Director of Payroll

> "Once configured, payroll runs are smooth, accurate, and consistent, and the system makes it simple to track changes and audit activity."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7089253)

VJ

Valentina J.

Sr. Business Analyst

> "Only that many features cost extra, which is hard for us considering our size and our line of business."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7087818)

SK

Sri K.

Sr HRIS Analyst

> "It’s a powerful system that does a lot well, but it takes time to learn and set up properly. Once everything is configured and users are trained, it runs smoothly and supports a..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7089292)

VR

Verified Reviewer

Account Executive

> "Sometimes the mobile version feels a bit clunky and it's hard to find the right "tabs" when you don't exactly know where to find the information."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6880195)

Michael G.

HRIS Analyst

> "It also connects well with other business tools, and with additional configuration it can expand beyond HR into a full ERP and financial platform."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7087881)

GG

Gagan G.

Workday Specialist

> "Customization and reporting sometimes has limitation and require additional modules like Prism/Extend that is quite expensive."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7039958)

YO

Yewande O.

Recruiter

> "It help me manage day to day task and my documentation and to help make informed decision when speaking at strategic HR management meeting."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7043061)

MB

Melanie B.

Medical Assistant

> "The most significant drawback is the cost, which can be prohibitive for smaller organizations."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7123330)

Vahagn P.

Supervisor, Integrations Specialists

> "Workday offers a wide range of features that can’t realistically be learned all at once; instead, they’re best understood progressively as your career evolves, which has been true..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7068861)

DC

Dan C.

Life Coach

> "There are slight challenges with trying to find out all the information I may need when a problem arises."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7093589)

SK

Sri K.

Sr HRIS Analyst

> "The reporting tools are especially helpful and give good visibility into real-time data without needing to pull information from multiple systems."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7089292)

MV

Manuel V.

POD Care Coordinator

> "Some menus aren't very intuitive at first and occasional small bugs pop up."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7127201)

VR

Verified Reviewer

Software Dev Manager

> "The system generally makes it easy to perform these tasks in one centralized place, which helps streamline day-to-day management activities."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7108601)

Jesse Z.

Software Engineer

> "The UI sometimes uses jargon that is hard to understand and the site doesn't provide anything you can hover over to clarify what they are talking about."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6879687)

Elon E.

Audit

> "For example, this makes headcount monitoring, workforce planning, and governance much more reliable than using disconnected systems."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7142140)

MB

Melanie B.

Medical Assistant

> "Some users experience occasional lag or minor bugs, especially after updates."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7123330)

JP

Jacob P.

Lead Benefits Analyst

> "After working with Workday HCM for over two years at the City of Tucson, I can confidently say it’s a robust enterprise solution that delivers real value."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7088067)

Nona P.

Management Technician II

> "As far as recruiting goes, applicants needing to create a new account for every company they apply to is both messy and inconvenient."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6819308)

RR

Ricky R.

Oncology Financial Navigator

> "The ease of use for users to view multiple facets of their employment, including payroll, learning, benefits, and personal data.qq"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7106615)

CS

Cassidy S.

HR ADMIN

> "I don't like that you can't change a requisition worker type without having to back all the way out basically and open a brand new requisition."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7023618)

MD

Mitchell D.

Treasury Associate

> "It makes the process for payroll schedule submissions and career development reviews easier and well organized."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7114887)

RANDY K.

WELDER

> "IT DOES MAKE ME UNEASY TO MOVE TO DIFFERENT SIGHTS TO ACCESS SOME OF MY INFORMATION"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7130108)

CT

Cameron T.

IT Service Desk Analyst

> "I would wholeheartedly recommend workday to a business looking for a reliable HR system having experienced using it as a user, it is so complex in it's features but also seamless..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7102129)

AH

Alex H.

Service Delivery

> "The website feels a bit dated aesthetically, and is sometimes a bit clunky when it comes to pages regarding absence/annual leave - it feels like there are multiple ways to see the..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6506186)

Vahagn P.

Supervisor, Integrations Specialists

> "The Search option makes things even simpler. Whenever I’m unsure how to navigate to a specific section, it takes me there instantly."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7068861)

Bart C.

Head of People and Culture

> "it can be very "click heavy" to complete a workflow and having two browser windowns open with workday at the same time can cause glitching."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6571223)

Vahagn P.

Supervisor, Integrations Specialists

> "I quickly learned how powerful the platform is and how easily it allows me to access and track my personal employment information."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7068861)

VR

Verified Reviewer

Workday Senior Manager

> "That said, its complexity can create friction—especially when technical constraints aren’t clearly understood by end users."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6874258)

BZ

Brayden Z.

Analyst

> "All-in-One Solution: Workday HCM offers a wide array of functionalities, including HR management, payroll, talent management, time tracking, and benefits administration"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6506075)

SF

Sergi F.

Sales Compensation Analyst

> "It works fine for the basics (getting paid and taking leave), but it isn't "delightful" to use."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7067863)

MI

Marie I.

Administrative Assistant

> "What I like the most about this Workday is it's self service option where employees can manage their information and have easy access to their pay statements and direct deposit..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6752534)

AP

Antonio P.

Senior analyst and consultant

> "Experienced few data issues in the past, not due to the software but the way HR was using it for data storage.."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6850360)

Baturalp K.

SR TA Spec

> "Offers an all-in-one solution for HR needs, including payroll, benefits, talent management, workforce planning, and analytics."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6659318)

DG

Darran G.

Customer Support Colleague

> "Very basic and uninteresting layout for most colleagues which loses engagement and can be tricky for less skilled colleagues to find how good it can be as a tool for their job."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6453396)

AB

Amy B.

accounts payable assistant

> "Workday puts everything in one place for me, and makes it so I only need to use one application for my job, schooling, and benefits"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6832854)

Harshul S.

Sr Tech support for Network Operations

> "It’s kinda slow and clunky sometimes, especially for new users."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7127307)

PK

Paul K.

Laboratory Service Specialist

> "In addition to being an excellent time clock application, Workday also makes submitting PTO requests a breeze!"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7048591)

RR

Rose R.

Tutor

> "App will sometimes glitch, signing me out of my account after having just signed in, which causes me to clock in late for work."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6542330)

VR

Verified Reviewer

Territory Account Exec

> "Workday makes all this easy and smooth to manage and with the use of AI, it makes everything efficient and makes the team more efficient in what they do."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7059635)

JP

Joseph P.

Tasker

> "I believe the only thing that i think is missing is being able to use workday to email the HR department of my work directly from this app."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6550170)

VC

Vicente C.

Quality Technician

> "As an employee, it makes accessing pay, benefits, time-off requests and performance reviews easy and convenient."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7099354)

MR

Morgan R.

Analyst

> "The way our IT department has it set up we cannot access the site off site."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6832594)

SP

Sofia P.

HR IT

> "Also I like the reguler updates on bugs and issues per data center where as HRIS specialist I can be informed and there are no surprises."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7040962)

VR

Verified Reviewer

CS Rep

> "Also while Workday offers flexibility, certain customizations require technical expertise which isn't very user friendly of Workday."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6675571)

RH

Rocky H.

IT Systems Specialist

> "I liked how it gave supervisors options to check in with subordinates and in general their timekeeping systems."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7080377)

AP

Antonio P.

Senior analyst and consultant

> "Not so good UI, pretty basic and sometimes difficult to access specific info."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6850360)

BK

Boryana K.

Propositions Manager

> "It seems like a tool that allows a lot of integrations which allows for efficiencies and gives the feeling of just one comprehensive tool for everything HR. And one can use it on..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6595594)

RK

R K.

R

> "It can be expensive, with high licensing and implementation costs, and has limited reporting flexibility."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6580932)

RK

R K.

R

> "Its user-friendly interface and real-time analytics make it efficient for HR teams, while the self-service features empower employees and managers."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6580932)

YO

Yewande O.

Recruiter

> "Customer Support was not really available, I had to ride on my knowledge to debug issues experienced"

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7043061)

CT

Cameron T.

IT Service Desk Analyst

> "Workday is a very complete HR system which I have had the pleasure of using first hand as a user, and I'm very satisfied by it's features, how easy to navigate it is, and how easy..."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7102129)

VR

Verified Reviewer

Principal

> "simple tasks feel unnecessarily challenging."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7126476)

VR

Verified Reviewer

Software Dev Manager

> "I appreciate how Workday HCM integrates multiple HR functions into one platform."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___7108601)

PB

Paige B.

Business administrator

> "I have had to contact support a couple of times, with new information not being saved correctly ( by the system) not user error."

[See full review](https://www.capterra.com/p/66908/Workday-HCM/#Capterra___6463231)

[View Reviews](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

JA

JANINE A.

Business Owner

> "SurePayroll makes payroll and managing employees a breeze!"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403)

AH

Allison H.

Operations Manager and HR

> "Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct deposit,..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054)

JA

JANINE A.

Business Owner

> "The customer support is stellar compared to other companies I have worked with, not to mention it being a..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403)

RK

Robert K.

Manager

> "The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

TK

Terri K.

Owner

> "I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6810967)

JL

Josephine L.

Regional Manager

> "We asked about adding time tracking and never received the steps for how to get it up and running at our..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6664531)

KF

Kennedy F.

Speech Language Pathologist

> "I like that I get notifications easily to by email when I am being paid."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

RK

Robert K.

Manager

> "They filed unemployment insurance with the wrong state agency, even though the other taxes were filed with..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

AH

Allison H.

Operations Manager and HR

> "They provide good support!"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054)

RK

Robert K.

Manager

> "They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

JKA

Ja Keya A.

Manager

> "The fact that they help with tax filling is definitely a plus."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421)

RD

Robert D.

Sports Director

> "It wasn't the easiest system to use when it can to paying employees. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719)

KF

Kennedy F.

Speech Language Pathologist

> "I also love the simplicity of checking my paystubs."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

RD

Robert D.

Sports Director

> "The customer service wasn't the best either."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719)

KF

Katie F.

Owner

> "The process to submitting payroll is quick and simple."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318)

JKA

Ja Keya A.

Manager

> "The customer service took a long time to reply"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421)

JP

Joseph P.

Principal

> "There are tons of features that I don't even use but it could handle much larger and complex organizations..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

BG

Brad G.

Network Administrator

> "Being a one person LLC company I only pay myself 1 time a year, so the cost is pretty expensive for paying..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135646)

KF

Kennedy F.

Speech Language Pathologist

> "Everything is listed in a way that is easy to understand."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

JQ

Jorge Q.

Owner

> "Disappointing, not a full-service provider, nickel and dime you."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6705713)

JC

Jean C.

Owner

> "This service I can provide using SURE payroll platform without breaking the client's bank."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501)

RK

Robert K.

Manager

> "They did not want us to cancel."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

CB

Charlotte B.

Business Manager

> "The set up process is easier than some because there is a dedicated person who helps you set up a company..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4813359)

WR

Wayne R.

CEO

> "I found that I did not need it after one month and tried to cancel it but found several months later that I..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6112998)

KF

Katie F.

Owner

> "I am very pleased with SurePayroll because it is user friendly."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318)

VR

Verified Reviewer

CEO

> "I used Surepayroll in 2022 and recently heard from the IRS that Surepayroll hasn't submitted my tax..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___6159564)

SK

Soyeon K.

CEO

> "When I was not sure which option was right for me the customer support was super helpful in making decisions"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6132703)

MS

Maria S.

COO

> "I did all the address changes with the govt and it never showed up."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123493)

SK

Sugi K.

vocational rehabilitation couselor

> "I liked the promotion regarding getting free first month but there after, rates went up and up."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013)

DC

David C.

Admin

> "My employees have said that the self service portal was difficult to navigate."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123606)

SN

Shawn N.

Operations Manager

> "It also helps that we very rarely need any customer service assistance."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394)

AS

Acea S.

Owner

> "They will say if you close the account you will not be charged every month but they still do. If there are..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690)

MB

Mark B.

Owner

> "It only takes 5 minutes/week to process payroll, super easy"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6126458)

SK

Sugi K.

vocational rehabilitation couselor

> "A little frustrated with getting transferred from one customer service rep to another."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013)

JC

Jean C.

Owner

> "The pricing is important to a small business and I like the low monthly cost. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501)

RF

Robert F.

Agent

> "Ask for referrals way too much."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6130714)

MD

Maria D.

Treasurer

> "He has always (the 2 times I needed help over the last 15 months) solved my issue on the first contact."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135456)

LW

Laura W.

Owner

> "Least 40 characters to finish this review so this is what I think is dumb."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6169712)

RA

Rebekah A.

Owner

> "The dashboard offers a wide range of useful information. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113097)

Tiffani Z.

Director Of Operations

> "We miss typed a tax ID number when we originally set up our program and the amount of numbers was even..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3148668)

MO

Matthew O.

Household Employer

> "Very helpful customer success team that called and walked me through the entire setup."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123499)

CH

Carol H.

CEO

> "Not extremely user friendly for someone who is not always in front of the computer."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135619)

DM

Dylan M.

Owner

> "Most affordable, simple solution in an overcrowded, expensive industry"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140678)

RR

Raymundo R.

IT Manager

> "Perhaps sometimes the logging-in procedure was a bit hard due to the security authentication feature."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458)

BJ

Benjamin J.

Chief Operations Officer

> "It has been an affordable and highly functional resource for us."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700)

TS

Tom S.

Owner

> "Not easy to setup sick pay for NJ. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136018)

SN

Shawn N.

Operations Manager

> "SurePayroll was exactly what our operation was looking for: Ease, Simplicity and Functional."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394)

SP

Scott P.

CEO

> "Support hold times are 90 minutes plus and I have had to talk to about 7 different people to try and get..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3590579)

JC

Joan C.

Bookkeeper

> "I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3886348)

JO

Jacob O.

President

> "I wouldn't use this company if they were the last company on the planet that offered payroll services."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421)

JD

Jackson D.

The Dude

> "Love the ease of use and the tax prep is done for me."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135947)

VR

Verified Reviewer

Owner

> "A customer service rep told me that they didn't build this into the software, my browser offers it, except..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536)

SM

Silvia M.

Owner

> "It was a good experience; I had no issues with the payroll or paying the tax."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916)

JL

Josh L.

Owner

> "I called their support, waited on the phone for over an hour (it was during peak season but still)."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3700972)

JP

Joseph P.

Principal

> "sensitive content hidden\] was extremely helpful in getting everything set up for my client."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

VR

Verified Reviewer

Owner

> "Customer service says they will escalate, and a week later I receive an email that says the exact same..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536)

TB

Todd B.

Owner Psychotherapist

> "I appreciate never having to worry about payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278)

JO

Jacob O.

President

> "They couldn't care less about customers that desire to cancel."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421)

AG

Alberta G.

Office Manager

> "I like the ease of processing our payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113002)

DM

Debra M.

President

> "The software is fine and user-friendly, but if you ever need customer service, you can count on a 45 minute..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2762223)

RM

Roy M.

Nanny

> "The team was very helpful in configuring things the right way. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136845)

AS

Acea S.

Owner

> "The customer care people will lie."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690)

RR

Raymundo R.

IT Manager

> "Overall Surepay provided all the necessary platforms and features that will suffice for smaller companies."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458)

KC

Kristen C.

Accountant

> "Customer service is needed too frequently and over the last two years, customer service has gone downhill. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3428174)

JP

Joseph P.

Principal

> "I'm extremely happy with my choice for payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

VR

Verified Reviewer

Office Manager

> "You call back and you're placed back in line (now "wait time of over 45 minutes"). "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3324743)

SM

Silvia M.

Owner

> "It was a great experience working with \[sensitive content hidden\], he offers excellent customer service."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916)

BW

Betsy W.

media

> "I'm writing this review because I'm stuck on hold with them now, waiting miserably for a rep to tell me..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936)

KN

Kendrick N.

CFO

> "wonderful, i recommend any startup small business to use this service"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6079471)

DV

Donna V.

President

> "I got locked out of my account and tried reaching someone for 2 days."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3356871)

AL

Andrew L.

Realtor Owner

> "Ease of use / \[sensitive content hidden\] the sales rep was very helpful"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6125187)

MH

Michelle H.

MD

> "I finally did sign up and then had problem after problem including them not filing my last quarter taxes..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2243348)

TB

Todd B.

Owner Psychotherapist

> "It is also very affordable."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278)

AM

Amy M.

Business Manager

> "We need to change the weekly payday but I can't find the right setting to make it default to the day I want."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2549808)

AE

Alan E.

Broker Owner

> "Portal is easy to use."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123641)

BW

Betsy W.

media

> "SurePayroll personnel made me feel helpless, confused, and hung out to dry"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936)

TP

Tricia P.

CEO

> "It is super easy to use."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136020)

WB

Walter B.

administrator

> "SurePayroll handles government interactions very poorly, and communicates with its clients about these..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2746929)

BJ

Benjamin J.

Chief Operations Officer

> "I would highly recommend it to any business operation of any size."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700)

SA

Sean A.

Founder

> "Surepayroll gave NO guidance on compliance whatsoever. Once I received the fine they did NOTHING to help..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2671535)

[View Reviews](https://www.capterra.com/p/225706/SurePayroll/reviews/)

## User interface

4.46 (1,749)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

4.15 (305)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Workday HCM

Top features

31/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/66908/Workday-HCM/#features)

SurePayroll

23/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/225706/SurePayroll/#features)

### Recognition

Workday HCM is recognized as a top-rated tool in 1 Capterra Shortlist reports

SurePayroll is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Workday HCM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurePayroll

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Workday HCM

-   By Workday
-   Located in United States
-   Founded in 2005

SurePayroll

-   By Paychex
-   Located in United States
-   Founded in 1971

## Popular Comparisons

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,749)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

vs

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[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,749)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

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[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/)

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[View full comparison](https://www.capterra.com/compare/172127-225706/Rippling-vs-SurePayroll)

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,749)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

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[View full comparison](https://www.capterra.com/compare/66908-110968/Workday-HCM-vs-BambooHR)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

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[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,749)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

vs

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Contact vendor for pricing

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4.4

Features

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4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/66908-153140/Workday-HCM-vs-Connecteam)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

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Features

4.3

4.2

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4.3

[View full comparison](https://www.capterra.com/compare/86714-225706/WebPay-vs-SurePayroll)

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,749)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.2

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/66908-133745/Workday-HCM-vs-Paycor-Perform)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$20/month

Price

Contact vendor for pricing

4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-225706/WorkforceNow-vs-SurePayroll)

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,749)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/66908-130949/Workday-HCM-vs-Paycom)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

$20/month

Price

$17/month

4.1

Features

4.7

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-225706/Patriot-Software-vs-SurePayroll)