Collect! vs HES LoanBox: Which is a better fit?

Collect! was recommended because of its ease of use, features, packaged reports that were immediately usable and great technical support to it's customers.

This is costly at times because we have to pay for the customization of same.

I recently had the team write a report for me that will save me hundreds of man-hours - which is $ saved for my company. The report costs me $130.00 but it will save me over $15,000 in man-hours.

I have no plans on using or switching to a different system for my collection agency. They know what they are doing and that’s why I’ve stayed with them.

Overall happy with my experience. The company is very attentive to customer needs and I sense a sincere desire to help their customers succeed.

Tutorial needs updated as it references old functionality that no longer exists, or has been altered; they have been attentive to curing issues when notified.

This software is user friendly and able to do more than you would ever need or use. Customer Service Support is amazing and the staff is very friendly.

No aspects difficult to use but trickly until you familiar with a process.

Rachael R

Head of Technology

It was important that we were able to move to something that was Simple, Helpful and Clear for our people whilst ensuring it was proportionate and relevant for our not-for-profit company.

We switched to HES lending software from a legacy loan origination system, which was slow and inconvenient to manage.

Volodymyr V

COO

So, it exceeded our expectations and is totally worth its money. The project management itself was transparent and effective.

My company provides short-term cash advances and payday loans focusing on the offline sales channel.

We are very satisfied with HES and would recommend its system and services without any caveats.

Since deployment the system has proven to be reliable and user friendly and HES has been quick to address all issues that have arisen as expected when deploying a new loan system from scratch.