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Company of any size from 1-1000+ employees
Not provided by vendor
The desk phones function perfectly and have great call quality, along with an extensive suite of standard features. Advanced programming allows us to streamline the customer experience even further.
In some cases the implementation can be difficult and I see that sometimes my contacts start to disappear.
The tech here at Intermedia Unite is the best that I have worked with and that means I can get a lot of work accomplished because I have a very good support software and team.
Getting a call history incoming and outgoing are two separate functions and not at all efficient uses of time. I have wasted many hours on Intermedia website needlessly.
It is easy to use as any other phone provider, it has a good interface and a good reporting system.
I do not like the delays it has at times and the static in some calls when the weather is bad.
The quality of the voice mail is great, and the delivery by E-Mail quick and reliable.
Sometimes while programming it kicks me out for no reason. But this issue is being addressed.
Their voice quality is great, special features work perfectly, support and installation teams are quick – overall they have proved to be an indispensable service for us.
Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra.
PanTerra Networks offers great features and quality at a great price. The phones are very easy to use, and if there is ever an issue their support team is quick to respond.
No one answers phones, leaving messages is easy, but no call back with any answers. I'm trying to return some rented equipment, but no address to send it to, and the bills keep coming.
Support has been outstanding from my very first call to sales and setup was easy with the help of their installation team. Would definitely recommend.
And Panterra's Business Voice (Smartbox) works. We do a lot of video calling and rarely there has been a problem.
In one year, I have only had to call their support once, which gives you an idea how reliable this service is. Like I said before, I would recommend this service to everyone.
No plans that include international dialing. Their international rates are very reasonable, but if you are calling numbers outside of the US or Canada frequently, it could add up.
Intermedia Unite
Top FeaturesPanTerra Streams
Intermedia Unite
PanTerra Streams
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