# Compare Availity vs NaviNet Open 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Availity and NaviNet Open based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/68854-132973/Availity-vs-NaviNet-Open --- # Availity vs NaviNet Open Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AvailityNaviNet Open2/4 selected [Availity](https://www.capterra.com/p/68854/Availity/)[3.7 (151)](https://www.capterra.com/p/68854/Availity/reviews/) [NaviNet Open](https://www.capterra.com/p/132973/NaviNet-Open/)[4.0 (16)](https://www.capterra.com/p/132973/NaviNet-Open/reviews/) [## Availity](https://www.capterra.com/p/68854/Availity/)[3.7 (151)](https://www.capterra.com/p/68854/Availity/reviews/) Starting Price Contact vendor Value-for-Money 3.8 Functionality 3.6 Ease of Use 3.6 Customer Service 3.4 Reviews Sentiment Based on [151 reviews](#user-reviews) Positive 103 Neutral 19 Negative 29 [## NaviNet Open](https://www.capterra.com/p/132973/NaviNet-Open/)[4.0 (16)](https://www.capterra.com/p/132973/NaviNet-Open/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 3.9 Ease of Use 3.7 Customer Service 3.9 Reviews Sentiment Based on [16 reviews](#user-reviews) Positive 11 Neutral 4 Negative 1 ## Not a match? 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Best for Hospital management solution designed to help health plan providers communicate with patients to streamline payments, communications, and more. ## User reviews Pros & cons VR Verified Reviewer Chiropractor > "It is a great site that provides real time insurance eligibility and benefits information for..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7088397) VR Verified Reviewer Director of Operations > "It's EOB and remittance viewer was always more difficult than it needed to be." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7142512) VR Verified Reviewer Director of Operations > "It was very user friendly with navigating between different payer spaces." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7142512) VR Verified Reviewer Administrative Assistant > "I also don't like that with Aetna, we cannot access acupuncture benefits and always have to call." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6855568) TP Theresa P. owner > "short hold time and calls get through to a live person quickly quick caller validation and..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6784434) VR Verified Reviewer Director of Operations > "I felt that finding certain payments took longer than it should have" [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7142512) VR Verified Reviewer Chiropractor > "Availity is great value for money since it is free to providers." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7088397) MY Marcia Y. Billing > "Customer support could be improved, as responses to online inquiries are often delayed, and phone..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6718052) SF Sarah F. mA > "My favorite thing about availity is how easy it is to run insurance eligibility and submit for..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7014759) TG Tristan G. Insurance > "Poor due to things being down always" [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7074766) MY Marcia Y. Billing > "Overall, it has been useful for retrieving benefit and payment information, though there's still..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6718052) RP Ryan P. CEO - Speech-Language Pathologist > "It is a difficult site to navigate." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___7023577) JB Jazel B. Pharmacist > "Availity has been useful in our claims management." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6323513) VR Verified Reviewer biller > "not good at all extermely dissapointed , wish everyone had their own portal do i dont have to use..." [See full review](https://www.capterra.com/p/68854/Availity/#GetApp___6451299) AD Ashley D. Medical Management > "Overall satisfactory, but could use improvements to make every insurance carrier the same ." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6761785) LR Liz R. Scheduler/Receptionist > "The updated version, can't find info, hardly ever works now so I have to call and be put on hold..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4839197) Christina M. Patient Accounting and Insurance Coordinator > "The Website is very organized." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6833669) JG Jennifer G. Finance Manager > "Absolutely NO customer service skills at all. " [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6325732) VR Verified Reviewer Administrative Assistant > "This is a great portal compared to others and I really enjoy using it." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6855568) MD Marsha D. Licensed Professional Counselor > "Hard to get questions answered by real person." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6452729) VR Verified Reviewer Administrative Assistant > "It outlines them fairly easy to read." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6855568) KP Kamber P. Office Administrator > "I can't even get benefits for Aetna and Availity seems uninterested to help." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4866077) HH Holly H. Billing specialists > "I like how we can have all our insurance portals in one place." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6275726) TR Tom R. Therapist > "They continually require updates of useless information about the company." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___5046582) DW Debra W. Accounts Receivable > "A helpful feature is the emails alerting you to update provider information, which is required..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4312612) LW Lisa W. OWNER > "This is our only way to access claim info for BCBS, and it is a non starterI am now paying for..." [See full review](https://www.capterra.com/p/68854/Availity/#GetApp___4212559) HH Holly H. Billing specialists > "I don’t have to have a bunch of tabs open and it’s easy to use from research to appeal" [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6275726) KE Kim E. office manager > "Not User Friendly when you try to call for support they refer you back to the website" [See full review](https://www.capterra.com/p/68854/Availity/#GetApp___5095567) IC Irina C. Director > "If the EOB shows up, it's fairly easy to use." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___5089718) HH Holly H. Billing specialists > "All the insurances are not uniformed." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6275726) AD Amy D. Medical Records > "It is great to have all your payers in one location to search claims, remittances,..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3368737) DB Dusty B. Admin Assistant > "Benefits info is not very clear or accurate." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6267994) AD Amelia D. Patient Benefits Rep > "This software allows our facility which has over 60 providers and four locations to operate..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2897967) AJ Angela J. Physician > "Terrible user-interface, didn't work properly, customer service was terrible and closed out cases..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4554551) KH Kaitlin H. Medical Assistant > "It is such an easy website to get very important information" [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3525364) DW Debra W. Accounts Receivable > "Availity is clunky and elementary with it's features and information return. " [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___4312612) CJ Clarissa J. Nurse Practitioner > "Easy to use!" [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3529303) LW Lisa W. OWNER > "LONG wait times 25-50 mins to get a customer service person on the phone." [See full review](https://www.capterra.com/p/68854/Availity/#GetApp___4212559) VP Vishal P. Senior AR Executive > "It's very user friendly." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3799068) LW Lisa W. OWNER > "Website often down or not working properly, with very slow access or crashing." [See full review](https://www.capterra.com/p/68854/Availity/#GetApp___4212559) MR Melissa R. secretary > "i love how i can verify insurance and obtains authorizations on so many different insurances all..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2214498) CD Christina D. Business Office Manager > "That claims do not stay in there longer than 5 days, EDI setups are not always completed, and..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2890892) CD Christina D. Business Office Manager > "I like that the program is easy to use, correct claims, and get payments off of. " [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2890892) JP Jeffrey P. BILLING SPECIALIST > "Very poor." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___6270604) RG Rachel G. Office Manger > "Love being able to see CMS benefits and eligibility." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2777849) AM Amy M. Insurance Verification Rep > "I'm not understanding why I have to continually re-enter information with each search I do (ie:..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___3427709) RG Rachel G. Office Manger > "Easy to navigate benefits and insurance verification." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2777849) GA Gary A. Owner > "Just today, it tells me I have 1 business to verify and update the info for the quarter. But, the..." [See full review](https://www.capterra.com/p/68854/Availity/#GetApp___2903109) MC Misty C. owner/therapist > "My overall experience has been positive once I figured out how to use the tools available." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2437233) KM Kimberly M. office manager > "customer service does not exist, you are given a scripted response that "we are working on the..." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2966211) AC Ana C. Medical Biller > "I will always love to use Availity and the user friendly that it is." [See full review](https://www.capterra.com/p/68854/Availity/#Capterra___2811412) GA Gary A. Owner > "A different one forces you to search by individual provider NPI. And, don't get me started on..." [See full review](https://www.capterra.com/p/68854/Availity/#GetApp___2903109) [View Reviews](https://www.capterra.com/p/68854/Availity/reviews/) Not enough reviews ## User interface [Availity](https://www.capterra.com/p/68854/Availity/) 3.72 (151) No images or videos provided by vendor ### Features Availity Top features 13/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Automated Scheduling - Bed Management - Calendar Management - Charting - Claims Management - Client Portal - Communication Management - Compliance Management - Compliance Tracking - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Document Storage - E-Prescribing - Generative AI - HIPAA Compliant - In-Patient Management - Inventory Management - Lab Information Management - Medical Billing - Multi-Location - Order Entry - Out-Patient Management - Patient Records Management - Payroll Management - Pharmacy - Physician Management - Policy Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Records Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Scheduling - Self Service Portal - Task Management - Template Management [See all features](https://www.capterra.com/p/68854/Availity/#features) NaviNet Open 4/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Automated Scheduling - Bed Management - Calendar Management - Charting - Claims Management - Client Portal - Communication Management - Compliance Management - Compliance Tracking - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Document Storage - E-Prescribing - Generative AI - HIPAA Compliant - In-Patient Management - Inventory Management - Lab Information Management - Medical Billing - Multi-Location - Order Entry - Out-Patient Management - Patient Records Management - Payroll Management - Pharmacy - Physician Management - Policy Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Records Management - Registration Management - Reminders - Reporting & Statistics - Revenue Management - Scheduling - Self Service Portal - Task Management - Template Management [See all features](https://www.capterra.com/p/132973/NaviNet-Open/#features) ### Recognition No recognitions have been awarded to Availity No recognitions have been awarded to NaviNet Open ### Deployment & support Availity Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos NaviNet Open Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Availity - By Availity - Located in United States - Founded in NaviNet Open - By NaviNet - Located in United States - Founded in ## Popular Comparisons [Availity](https://www.capterra.com/p/68854/Availity/)[3.72 (151)](https://www.capterra.com/p/68854/Availity/reviews/) vs [MocDoc HMS](https://www.capterra.com/p/161290/MocDoc-HMS/)[4.86 (44)](https://www.capterra.com/p/161290/MocDoc-HMS/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.8 3.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/68854-161290/Availity-vs-MocDoc-HMS) [Availity](https://www.capterra.com/p/68854/Availity/)[3.72 (151)](https://www.capterra.com/p/68854/Availity/reviews/) vs [eHospital Systems](https://www.capterra.com/p/138518/eHospital-Systems/)[4.92 (63)](https://www.capterra.com/p/138518/eHospital-Systems/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.9 3.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/68854-138518/Availity-vs-eHospital-Systems) [Availity](https://www.capterra.com/p/68854/Availity/)[3.72 (151)](https://www.capterra.com/p/68854/Availity/reviews/) vs [HMS Pro+](https://www.capterra.com/p/142145/Hospital-Management-Software/)[4.34 (44)](https://www.capterra.com/p/142145/Hospital-Management-Software/reviews/) Contact vendor for pricing Price ₹118000one time 3.6 Features 4.4 3.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/68854-142145/Availity-vs-Hospital-Management-Software) [Availity](https://www.capterra.com/p/68854/Availity/)[3.72 (151)](https://www.capterra.com/p/68854/Availity/reviews/) vs [Net Health](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/)[4.12 (163)](https://www.capterra.com/p/161261/ReDoc-powered-by-xfit/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 4.1 3.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/68854-161261/Availity-vs-ReDoc-powered-by-xfit) [Availity](https://www.capterra.com/p/68854/Availity/)[3.72 (151)](https://www.capterra.com/p/68854/Availity/reviews/) vs [Caspio](https://www.capterra.com/p/137206/Caspio/)[4.56 (249)](https://www.capterra.com/p/137206/Caspio/reviews/) Contact vendor for pricing Price $600/month 3.6 Features 4.4 3.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/68854-137206/Availity-vs-Caspio) [Availity](https://www.capterra.com/p/68854/Availity/)[3.72 (151)](https://www.capterra.com/p/68854/Availity/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.6 Features 3.8 3.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/68854-98735/Availity-vs-athenaOne) [Availity](https://www.capterra.com/p/68854/Availity/)[3.72 (151)](https://www.capterra.com/p/68854/Availity/reviews/) vs [TimeTap](https://www.capterra.com/p/139709/TimeTap/)[4.53 (260)](https://www.capterra.com/p/139709/TimeTap/reviews/) Contact vendor for pricing Price $28.45/month 3.6 Features 4.3 3.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/68854-139709/Availity-vs-TimeTap)